Nice enough place. A little inconsistent as far as customer service…read more I emailed some screen shots over to be printed in black and white for a divorce hearing and they charged the normal amount, plus a resize/enlargement fee. It was only $1 extra, but in the 7 years of using their services, I've never once been charged this fee. I suppose they could have charged $1 per screen shot that I sent them, but I still don't feel like it was a fair charge. It wasn't a matter of resizing or enlargement. It was only a matter of clicking the button that says "fit to page... I didn't bring in a little photo and have them blow it up or a big photo and have them scan and shrink it. I emailed them some screenshots and ask that they print them in black and white. I was even considerate enough to pay in cash, which I know saves them money over the use of a credit card. Just not my favorite location. All the other locations have been to have been more helpful.

I arrived at 9:00am on April 1 and no representatives were at the store. The office hours posted…read moresay that it opens at 9:00 on Tuesdays. About 9:22, two employees came running into the store apologizing for being late! They told me to give them 5 minutes to get set up. I don't think I've ever experienced waiting because the store reps weren't even at work. Never using this location again!

Great Western Printing is truly an amazing company that I cannot highly recommend enough. I've been…read morethere twice, once for large format printing of a sewing pattern and once for business cards. Both turned out great. The customer service is also great and if you leave a message they will always respond.

Great Western has completed different print jobs for us, from business cards to branding employee…read moregifts. Mark and Connie are great to work with, very friendly and professional. It is clear Mark takes pride in his work, and takes time to provide options and/or explain the best approach to a job. I would highly recommend them!

Mark and Maria are great. Anytime we have printing needs they are very fast and the quality is…read moregreat. Very high value.

I had come here a few months ago as it's right around the corner and I prefer to support local. The…read morewoman who helped me was very friendly, quick, and professional. I only needed something printed from email so she only charged me a dollar. I was surprised at the low price and gave her another dollar as a tip. I have local activist friends who distribute a lot of flyers, and advised that I would recommend their business. Today I needed a similar printing done and returned, expecting the same level of professionalism. The only employee working was a young guy to whom I explained what I needed and my previous visit. He said that I needed to come back at 5pm--their closing time--as he was the only employee working. He then said he would (grudgingly) assist with the 3 minute task, but not for less than $35 (!!!). When I told him of what I was charged previously for the same thing, he said that was wrong; so basically saying I'm lying while simultaneously lying about the cost himself. He also claimed to be the "manager", which is hard to believe, unless he's related to the owner-- but obviously not hired on merit. I went to the UPS store further down, and had a friendly 3 minute interaction with their pleasant professional clerk. I was charged $2.80. I wish I had gotten the name of the previous helpful employee to specifically recommend (only) her. If you need printing services, maybe check out the staffing on that day by calling ahead, but for other services, maybe see if the UPS store can assist you better. The disparity between the level of customer service of the two encounters is really a shame. It only takes one smug, dishonest worker to ruin a great first impression.

I must admit that my usage of The UPS STORE is pretty limited, consisting of returning Amazon items…read moreand occasionally sending articles to wherever they need to go. BUT every time I have gone in this store the employees have been courteous and if they are busy they acknowledge me and tell me they will be with me in a moment For my needs an efficient and pleasant experience. RRD

The manager (Alex) at this location has a massive ego. I simply made a suggestion about my package…read moreand he immediately took a defensive stance as he told me how many years he's worked for UPS. long story short, he was wrong and instead of apologizing, he doubled down. Don't waist your time going to this location.

Ashton provided truly exceptional customer service! I accidentally arrived right at closing because…read moreI didn't realize the store closed at 7 p.m. Even though Ashton was understandably ready to close, he still took the time to help me print flyers for my photography business. These flyers mean so much to me because they're helping me promote and grow my business, and Ashton made sure I left with exactly what I needed. His patience, kindness, and willingness to help genuinely meant a lot to me. Ashton is an excellent reflection of the type of employee every business should value, and I hope management recognizes him for going above and beyond. I'll absolutely return for my next round of flyers--and next time, I promise I'll arrive well before closing! Thank you again, Ashton!

I came here after going through an office depot. (where I was unsuccessful) and I was pleasantly…read moresurprised by the attention. My English is not good and today's salesman dgo 7/26 was incredibly friendly!! Thank you for understanding my English and trying to communicate in your Spanish. I really appreciate it. I don't remember the name of the seller but he wore glasses! GRACIAS

I went there today because I order copies, returned my Amazon products and notary…read more This store provides great customer service. They are so polite and so helpful. I appreciate their attention to their customer and being so helpful. I will be using this location again.

**Review update** Well, unfortunately my fandom has been…read moretaken down a notch (a Yelp Star really) but only because this UPS store no longer takes my QVC pre paid USPS/UPS mail innovation returns. No reasons provided just that as of mid-May, this service has stopped. So unfortunately Customers with said label will have to high tail it to the closest USPS center on Smoky Hill. Which is much further than a hop and skip away (hop, skip, run, jump and repeat). Other services still offered but probably wise to call ahead, just to be on the safe side.

The staff here has always been super nice & helpful…read more I ship things through a business account and always used to have issues filling that paper out, But they are always sweet and help me out!

I normally prefer my mailing options here as they are more reliable then other mailing systems as…read moreof yet. Normally they are pleasant for the most part but today the young man seemed short and distracted. Maybe it was his off day.

I needed two documents printed but completely forgot to do it. I was able to get a PDF file for…read morethe docs and emailed the files to myself. The young man was extremely helpful although it was less than 30 minutes to closing, he was patient and offered great customer service. I have to say, we are two time zones away from home, in the 1st month of a 4 month trip, not familiar with the area and don't travel with a printer. I didn't get his name but he was 100% great.

I needed some special help and even though they were very busy, I got personalized warm service…read more Unlike their competitor at Havana and Florida who couldn't be bothered, these people really know how to do business

Great work on my new business card. I wanted "different" and "fun" and Steven had some cool…read moresuggestions and ideas immediately. My new design is definitely fun and I cannot wait to get them in the hands of my customers. Fast design. Fast delivery. Great service. Thank you Steven!

From the owner: Awesome design for print * packaging & web.read more