I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

We were needing a notary for our closing documents and then Geraldine stepped right up and took…read morecare of us. She was thorough patient and very kind to us as we were under stress to get our documents expressed overnight. I would highly recommend Recommend using Geraldine if you're visiting the UPS store in Apex North Carolina.

Multiple people in line, not one employee to be found... magically they both come out of the back…read moreat the same time, that's odd. Terrible customer interface, they look like they'd rather not be there. Will drive to the next UPS store just to avoid this lack luster experience. Hire some folks who actually care.

The husband and wife team here were amazing to do business with. I arrived earlier than I was…read moresupposed to and they let me right in which wasn't my intention but kind of them to offer. My fingerprints and pic for my license didn't take any time at all so if you need any of these type services provided here I would highly recommend them. Going into a place these days where they seem genuinely interested in helping you and not making you feel like you're a bother is refreshing.

From the owner: Instant Passport Photosread more

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

I have been in this place several times now and the staff are friendly and helpful. Sometimes there…read moremight be a line but it moves quickly. People are so nice, it is worth the wait.

I prefer this location. Great customer service. There often is a bit of a line but I think that's…read morebecause customers like coming in. I was there a few minutes after 7 PM searching for my QR code and the person helping me was so patient. That kind of patience is hard to come by these days!

Update Dec 2025: A convenient location BUT.....a few issues:…read more 1) Parking is terrible especially when the driver of brown UPS truck cannot even park between the white lines! Maybe a newly licensed driver? 2) UPS driver puts all the bags with packages on the sidewalk! So much for porch pirates! 3) Getting to the door to enter, a large rock is a hazard other customers have complained and now another. Use an adjustable hinge at the top or put leg attached on the door to prop it open either are less hazardous than tripping. 4) Plug in fragrance and excess colognes are nauseating-might be UPS driver and employees but offensive with smells that overwhelm as I had an asthma attack, not cool. Generally, the staff are kind and welcoming but sometimes I feel otherwise and this is problematic given the nature of the business. Please escalate to management for UPS driver to park out back and leave spaces for customers. Also, the UPS vehicle is in need of tires! Seems like UPS safety is not a top priority....hopefully it is with easy fixes! 3 stars

From Five Stars to One Star in 10 Minutes - Unreasonable Refund Policy!…read more I was actually prepared to write a glowing 5-star review after my initial experience here. The Hanna and the other staff were genuinely friendly and very helpful throughout the two days I spent gathering paperwork and setting up my private mailbox service. Today when I signed all the forms and paid $235 for 6 months of service, I was completely satisfied with the customer service. However, within 10 minutes of hanging up the phone, an urgent unforeseen circumstance occurred that required me to cancel my mailbox. I immediately called back to request cancellation and a refund. Hanna told me I needed to wait for their manager, who would be in within 40 minutes. When Joe, the manager, called, I was shocked to learn that their \"no refund\" policy meant they would keep my entire $235 payment - despite my having used the service for exactly 10 minutes. This policy turned what should have been a 5-star experience into complete disappointment. For $235 and 10 minutes of actual service, some level of reasonable accommodation seems fair to expect. The initial customer service was excellent, but management's inflexible approach to immediate cancellations is deeply concerning. **Buyer beware**: Make absolutely certain you won't need your money back before paying. Their no-refund policy applies even to immediate cancellations, regardless of circumstances.

Joe was fantastic helping me find the lowest price to ship meds on time. He was friendly,…read moreattentive, and very knowledgeable. In the future I will be driving here the extra 10 minutes from my local UPS just for the customer service.

Love this store. Fast, friendly, incredibly helpful service. The owner always answers my questions…read moreand gives good advice. He has all the materials you need to pack.

Excellent service! Jayson helped me with patience and courtesy. I'd set up my own FedEx account at…read morehome but was confused. He answered my questions and double-checked that I had all of my bases covered to send and receive back all of my immigration paperwork. He made a stressful situation SO much better. I'll definitely be back.

I've been working with Jerry and his sons, Kacey and Adam, for almost a year now since I moved to…read morethe area. Signature Postal is a locally owned packing, shipping, and promotional store. I have a PO box here, so I never have to worry about porch pirates when I order something expensive. Jerry and his sons are very friendly and professional. Aside from mailing out all of the packages for my small business, they've made a number of promotional items for me already, spanning from business cards to signs, flyers, and even shirts. SP is a gem of a local business and I recommend them to everyone!

From the owner: Signature Postal, we're here to support you, helping handle the essential tasks so you can focus on…read morewhat you do best. 10% domestic shipping Thru Feb 1st.

This store is in a very convenient location. I primarily use them for returning Amazon packages…read more Meets my basic shipping needs. There is usually a line but it moves fairly fast.

Staff as friendly as can be. Every time I go! Even with difficult customers!…read moreGrateful they are in my neighborhood!

Fast and friendly service. Located wherever you need it to be…read more I would highly recommend.

This is a great notary service. Extremely flexible and fast. I appreciate having a mobile notary…read morewith our busy schedules. Highly recommended!