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London, XGL

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Post Office

2.6 (10 reviews)
Open • 9:00 am - 6:00 pm

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Kings Cross Post Office

Kings Cross Post Office

2.0(10 reviews)
1.5 mi•Bloomsbury

Unfortunately for me, this is the nearest post office to where I work, and I have the misfortune of…read moreusing it. The post office part of the shop is hidden away in the back, behind a normal convenience store, and a big fruit & veg display outside. You go in and walk towards the back, up a step, and you're in the post office part. It's always extremely hot, at any time of the year, and there's pretty much always a queue of at least 10 people, and because of the area, it's usually people who speak English as a second language, making their time at the window long. The staff are always a bit misleading too, trying to upsell people to Special Delivery when Recorded would suffice. There is a bureau de change, and they sell a variety of cards too. There's also a separate counter where you can buy stamps, if you don't need to weigh anything or have a special service. I try to not use this branch, but as it does offer everything I need from a post office, it gets 2 stars instead of 1....

Many people seem to have complained about this post office, but it is a lifeline for people who…read morelive in the neighbourhood. It is not the fault of the staff that their accommodation is so depressing (and has got more so in recent years), there may have been difficulties in communicating through thick screens and that there are a lot of users (and hence queues). Staff are trapped as much as users. Yesterday was my big day to post Christmas presents to the USA but, as it turned out, the customs form required the telephone number of the recipient (my brother). Didn't remember it (we e-mail) and didn't have it to hand - and the collection was due in twenty minutes with last posting day on Sunday. Having paid the postage, I rushed home, collected the phone number and rushed back to find that the staff (including Keepthana) had held the collection - with my box on the trolley - until I returned. I thought that this was above and behind and really kind.

Murray Grove Post Office

Murray Grove Post Office

1.0(2 reviews)
0.4 mi•Hoxton

Rude and grumpy service from the female post office cashier…read more I've had the unfortunate mishap of having to use this post office several times over the last year as I work close by. Each time it is getting worse and she has made it unbearable to use this post office... For some reason the only lady cashier who works at the post office chooses to ignore me and never calls me over. She stares blankly without saying anything. Oddly, she's very friendly with everybody in the post office especially to people who are Caucasian. My colleagues have also noted the same mannerisms and describe her with an attitude problem. The male cashier at the post office is professional. However I am certain she is discriminating me. This will be the last time I visit here. I advise that she comes off her high horse and starts speaking to all her customers, otherwise I see no reason for her to be in the front line of service at a professional organisation. Surely there must be some disciplinary action for discrimination.

The people at this post office are very rude, impolite and unprofessional. I live just across the…read moreroad, so this is my local, however I feel very uncomfortable using the services there. Every time that woman looks across and sees me in the que she immediately starts speaking in her language to the man.. And for about a good minute or so she would completely disregard my presence at the counter while she carry on speaking to him in her language,happen to me again as recent as yesterday morning.. I've also noticed that she is overly polite to a certain set of people and very rude to others..

Post Office

Post Office

2.0(1 review)
2.3 mi•St James's

Surprisingly, there aren't as many Post Office locations in central London as one would expect -…read moreeven compared to other cities in the UK where in the centre there are just so many, including my home-town of Manchester. This branch is their St James location which is at the back of a Ryman Stationary store, I'm used to seeing Post Offices located in newsagents mainly from WHSmith or independent outlets especially in smaller cities, so I was surprised to see Ryman get in on the action here, especially considering Ryman is normally a parcel store for rival chain DHL to the Post Office'ss UK Mail services from Royal Mail and Parcelforce. It is pretty small compared to other locations to the point where there is even an aisle of Ryman (the store it is located in) basically in the Post Office making it a tight squeeze to use the counter or self-service posting machine however one thing I don't like is the Post Office is so tiny, there's virtually nowhere you can stand to pull to the side for example if you want to get parcels out of your bag first or write something out, without holding up the queue. It did seem pretty clean and modern, like the rest of the store and alongside the location that is pretty much one of the only good things about it, especially considering other Post Offices in central London which lack modern facilities and are honestly pretty dirty and dire. 2^ - Really small location even for a Post Office in a store, they try to pack in what they can but perhaps it makes it too much of a tight squeeze and not the best place if you want to write out a card or spend a little time doing something before going to the counter. The extra star is for cleanliness and location, certainly not other factors of the store which remain unsatisfactory including but not limited to the size of the store and service.

Post Office - postoffices - Updated November 2026

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