I have to agree with the other ratings for Marchmont Street Post Office which is located basically…read moreopposite The Brunswick Centre in the Bloomsbury area of London, which also is fairly close to London Euston and Russell Square. The store seems a bit confusing, in a way it doesn't seem like they know what they're doing or specialising in which results in a giant mess as the store focuses on mobile phone accessories, sale and repair, as well as newsagents and standard Post Office, there was even "fresh" fruit which didn't seem to be of a decent quality being sold outside. The overall store seemed a little bit unkempt, dirty and in dire need of the revamp, I have to agree with other reviews that the staff didn't seem to care, with customer service standards low at this branch which I'm sorry to report. 1*

Rude, unhelpful, computer says no staff!!! Waited ages only to be told I missed the post cut off by…read more3 minutes so it would have to wait. The post bags were still there, they are just deliberately unhelpful. I also wouldn't have missed it if they weren't the slowest people ever!!! Go somewhere else, don't give them your money.

I've been in and out many a time to the Old Street Post Office, and I can't say I have any…read morecomplaints... They have 4 self-service machines (always good if your request is simple, need stamps, etc) and there is rarely a line. There's also a small selection of packaging goods should you be in a pinch (envelopes, tape, cards even!). The staff has always proved quite helpful when I do indeed need to speak to a person. Patient, even. Impressive! The only thing missing is PENS. Please, strap a few pens to the desks. I've had to buy packages of pens on 2 occasions, woefully overpriced of course. Maybe this is the grand plan to keep the post office afloat? I am not sure but a few pens in the joint would be super.

Ugh, another horrendous Shoreditch post office though with ever so slightly higher customer service…read morecredentials than its Hoxton Street counterpart. Ostensibly the Old Street post office should be fairly efficient. There are around a dozen tills, some seating and a good selection of stationery and packaging materials. But the service is pretty dire. There are routinely staff at only around half of the tills and these staff - bar one very friendly young man - are routinely very, very mardy. I posted something valuable at this post office around six weeks ago, used the Recorded Delivery option and it went missing. When I returned to the Old Street post office to try and obtain an address to send my appeal for compensation to the service staff were indifferent bordering on hostile. Avoid unless you really, really need to post something and in that case avoid this post office at lunch time as the queue is invariably about 50 people deep. And life's too short to spend half an hour of your day queueing to buy stamps.

Although this Post Office closes at 5:30pm, there is a postbox in the wall of the outside of this…read morePost Office that has a last collection time of 7:30pm Monday - Friday (the latest post box collection time available in London) which is extremely handy if you've got an urgent letter that needs posting in the evening. This Post Office is located on the corner of Farringdon Road and Rosebery Avenue (EC1) and forms part of the big Royal Mail Mount Pleasant Mail Centre (sorting office) buildings, which is situated in between Kings Cross, Islington, Farringdon, and Bloomsbury.

When living in Clerkenwell, the post office situated on Goswell Road is the most convenient. It is…read morelike run by an Indian family who can assist you professional from over seas packages, registered mail to normal first class stamps. This post office is very small and only haves 2 counters. They also provide a service of black and white photocopies, however, the quality is not good enough if needed for design work. They also have a little shop with sweets, cigarettes and stationary. One thing I always forget and should not admit, is taking an envelop from the stationary and not mentioning it at the counter that I have to pay for it. I just forget! But the man behind the till normally reminds me. I use to go there, not because of the free envelopes but because it is so empty. Many other post offices do have long queues. This one nobody seems to know about.

This post office is now closedread more

Unfortunately for me, this is the nearest post office to where I work, and I have the misfortune of…read moreusing it. The post office part of the shop is hidden away in the back, behind a normal convenience store, and a big fruit & veg display outside. You go in and walk towards the back, up a step, and you're in the post office part. It's always extremely hot, at any time of the year, and there's pretty much always a queue of at least 10 people, and because of the area, it's usually people who speak English as a second language, making their time at the window long. The staff are always a bit misleading too, trying to upsell people to Special Delivery when Recorded would suffice. There is a bureau de change, and they sell a variety of cards too. There's also a separate counter where you can buy stamps, if you don't need to weigh anything or have a special service. I try to not use this branch, but as it does offer everything I need from a post office, it gets 2 stars instead of 1....

Many people seem to have complained about this post office, but it is a lifeline for people who…read morelive in the neighbourhood. It is not the fault of the staff that their accommodation is so depressing (and has got more so in recent years), there may have been difficulties in communicating through thick screens and that there are a lot of users (and hence queues). Staff are trapped as much as users. Yesterday was my big day to post Christmas presents to the USA but, as it turned out, the customs form required the telephone number of the recipient (my brother). Didn't remember it (we e-mail) and didn't have it to hand - and the collection was due in twenty minutes with last posting day on Sunday. Having paid the postage, I rushed home, collected the phone number and rushed back to find that the staff (including Keepthana) had held the collection - with my box on the trolley - until I returned. I thought that this was above and behind and really kind.

I stopped using the Hoxton Street Post Office some time ago for one very simple reason: its…read moreinterminable customer service. Now I post a lot of stuff, I've been a runner at an agency, I have an Internet business and I'm pretty au fait with Shoreditch's post offices. And I can quite honestly say, hand on heart, that this is the worst. I think it was the day I was served by a disinterested young man who proceeded to scratch his crotch while I enquired after the most efficient way to post a valuable item overseas that I thought enough was enough. I'm most certainly no royalist but I'm fairly certain the Queen would be ashamed. And rightly so, this place makes a mockery of Royal Mail.

Disinterested staff for sure! Barely look at you when they address you, it would be better as a…read moreself-service, we would all be happier! The staff isn't especially rude, but they are just not bothered AT ALL and do as little as they can and close as early as they can. Once I was the last customer and they dared shouting at me to close the door behind me instead of them coming to locking it behind me :/. Also on that day they rushed me to post my parcel because it was 5 mins to closing time. WTF, it takes 30 secs to write an address but no... All they want is to close fast and go home. Not a nice bunch at all!!!!

As of 11/03/2017, just near this location a spoof sign was install giving the distance between the…read morelocation and The Joshua Tree National Park in California. This was installed as part of an advertising campaign to celebrate the 30th anniversary of The Joshua Tree album by the Irish group U2. However the sign was promptly "borrowed" by a person resembling the group's lead singer Bono. As the singer could prove that at around that time he was in New York City lunching with the Obama's, the suspicion fell to one Richard Peace, who has been known to spend his time looking and sounding like Bono.

At least four service windows are opened at lunch time so queuing isn't too much of a pain. ATM…read morehere is 24-hour accessible.

Surprisingly, there aren't as many Post Office locations in central London as one would expect -…read moreeven compared to other cities in the UK where in the centre there are just so many, including my home-town of Manchester. This branch is their St James location which is at the back of a Ryman Stationary store, I'm used to seeing Post Offices located in newsagents mainly from WHSmith or independent outlets especially in smaller cities, so I was surprised to see Ryman get in on the action here, especially considering Ryman is normally a parcel store for rival chain DHL to the Post Office'ss UK Mail services from Royal Mail and Parcelforce. It is pretty small compared to other locations to the point where there is even an aisle of Ryman (the store it is located in) basically in the Post Office making it a tight squeeze to use the counter or self-service posting machine however one thing I don't like is the Post Office is so tiny, there's virtually nowhere you can stand to pull to the side for example if you want to get parcels out of your bag first or write something out, without holding up the queue. It did seem pretty clean and modern, like the rest of the store and alongside the location that is pretty much one of the only good things about it, especially considering other Post Offices in central London which lack modern facilities and are honestly pretty dirty and dire. 2^ - Really small location even for a Post Office in a store, they try to pack in what they can but perhaps it makes it too much of a tight squeeze and not the best place if you want to write out a card or spend a little time doing something before going to the counter. The extra star is for cleanliness and location, certainly not other factors of the store which remain unsatisfactory including but not limited to the size of the store and service.

Whhhhy do places only ever have 3 people serving at peak times of the day, when there are a million…read morecounters? And with a queue of people out the door and round the corner, why do people in post offices never have even the slightest sense of urgancy? Argh. Handy place tho.

Rude assistant he kept on pushing me to buy first class when I insisted on second he started…read moreshouting something in African really odd. Shame it's a good location.

I swear this is like the Post Office of the future…read more There are no queues here. Instead, you take a ticket, and get to sit on a leather seat in air conditioned comfort. You just relax while fiddling on your phone, writing Yelp reviews or something, and then when your number gets called you go up and they sort out whatever you need to do. The result is a relaxed atmosphere and staff who seem happy, and therefor treat you well. They are keen and happy to help, and the post office offers all the usual services you expect. It's really good here, for a Post Office :)

I love that you don't have to stand on a que but instead they have a ticket system. Staff are very…read morehelpful. Not my closest post office, but definitely the best in my area!