I have to agree with the other ratings for Marchmont Street Post Office which is located basically…read moreopposite The Brunswick Centre in the Bloomsbury area of London, which also is fairly close to London Euston and Russell Square. The store seems a bit confusing, in a way it doesn't seem like they know what they're doing or specialising in which results in a giant mess as the store focuses on mobile phone accessories, sale and repair, as well as newsagents and standard Post Office, there was even "fresh" fruit which didn't seem to be of a decent quality being sold outside. The overall store seemed a little bit unkempt, dirty and in dire need of the revamp, I have to agree with other reviews that the staff didn't seem to care, with customer service standards low at this branch which I'm sorry to report. 1*

Rude, unhelpful, computer says no staff!!! Waited ages only to be told I missed the post cut off by…read more3 minutes so it would have to wait. The post bags were still there, they are just deliberately unhelpful. I also wouldn't have missed it if they weren't the slowest people ever!!! Go somewhere else, don't give them your money.

I've been in and out many a time to the Old Street Post Office, and I can't say I have any…read morecomplaints... They have 4 self-service machines (always good if your request is simple, need stamps, etc) and there is rarely a line. There's also a small selection of packaging goods should you be in a pinch (envelopes, tape, cards even!). The staff has always proved quite helpful when I do indeed need to speak to a person. Patient, even. Impressive! The only thing missing is PENS. Please, strap a few pens to the desks. I've had to buy packages of pens on 2 occasions, woefully overpriced of course. Maybe this is the grand plan to keep the post office afloat? I am not sure but a few pens in the joint would be super.

Ugh, another horrendous Shoreditch post office though with ever so slightly higher customer service…read morecredentials than its Hoxton Street counterpart. Ostensibly the Old Street post office should be fairly efficient. There are around a dozen tills, some seating and a good selection of stationery and packaging materials. But the service is pretty dire. There are routinely staff at only around half of the tills and these staff - bar one very friendly young man - are routinely very, very mardy. I posted something valuable at this post office around six weeks ago, used the Recorded Delivery option and it went missing. When I returned to the Old Street post office to try and obtain an address to send my appeal for compensation to the service staff were indifferent bordering on hostile. Avoid unless you really, really need to post something and in that case avoid this post office at lunch time as the queue is invariably about 50 people deep. And life's too short to spend half an hour of your day queueing to buy stamps.

Although this Post Office closes at 5:30pm, there is a postbox in the wall of the outside of this…read morePost Office that has a last collection time of 7:30pm Monday - Friday (the latest post box collection time available in London) which is extremely handy if you've got an urgent letter that needs posting in the evening. This Post Office is located on the corner of Farringdon Road and Rosebery Avenue (EC1) and forms part of the big Royal Mail Mount Pleasant Mail Centre (sorting office) buildings, which is situated in between Kings Cross, Islington, Farringdon, and Bloomsbury.

Many people seem to have complained about this post office, but it is a lifeline for people who…read morelive in the neighbourhood. It is not the fault of the staff that their accommodation is so depressing (and has got more so in recent years), there may have been difficulties in communicating through thick screens and that there are a lot of users (and hence queues). Staff are trapped as much as users. Yesterday was my big day to post Christmas presents to the USA but, as it turned out, the customs form required the telephone number of the recipient (my brother). Didn't remember it (we e-mail) and didn't have it to hand - and the collection was due in twenty minutes with last posting day on Sunday. Having paid the postage, I rushed home, collected the phone number and rushed back to find that the staff (including Keepthana) had held the collection - with my box on the trolley - until I returned. I thought that this was above and behind and really kind.

This is a weird little place. In the front is a deli/cafe of sorts with a "souvenir" selling…read morenewsagent further on and then a ragtag post office shop and counter in the back. To be fair to them they seemed to do everything any other post office I've ever been to does but it's just so dingy in here and I'm used to shiny new mail emporiums. The guy behind the counter was pretty friendly but there was a definite ambiguity when asking which class of mail to use when I asked for first class. The person behind and in front of me were charged for recorded delivery when they asked for first class. I've given three stars cause I was unimpressed but not completely put off. I'll update my views on future trips as it's just round the corner from my office but I'll be amazed if they get a 4th star.

I stopped using the Hoxton Street Post Office some time ago for one very simple reason: its…read moreinterminable customer service. Now I post a lot of stuff, I've been a runner at an agency, I have an Internet business and I'm pretty au fait with Shoreditch's post offices. And I can quite honestly say, hand on heart, that this is the worst. I think it was the day I was served by a disinterested young man who proceeded to scratch his crotch while I enquired after the most efficient way to post a valuable item overseas that I thought enough was enough. I'm most certainly no royalist but I'm fairly certain the Queen would be ashamed. And rightly so, this place makes a mockery of Royal Mail.

Disinterested staff for sure! Barely look at you when they address you, it would be better as a…read moreself-service, we would all be happier! The staff isn't especially rude, but they are just not bothered AT ALL and do as little as they can and close as early as they can. Once I was the last customer and they dared shouting at me to close the door behind me instead of them coming to locking it behind me :/. Also on that day they rushed me to post my parcel because it was 5 mins to closing time. WTF, it takes 30 secs to write an address but no... All they want is to close fast and go home. Not a nice bunch at all!!!!

As of 11/03/2017, just near this location a spoof sign was install giving the distance between the…read morelocation and The Joshua Tree National Park in California. This was installed as part of an advertising campaign to celebrate the 30th anniversary of The Joshua Tree album by the Irish group U2. However the sign was promptly "borrowed" by a person resembling the group's lead singer Bono. As the singer could prove that at around that time he was in New York City lunching with the Obama's, the suspicion fell to one Richard Peace, who has been known to spend his time looking and sounding like Bono.

At least four service windows are opened at lunch time so queuing isn't too much of a pain. ATM…read morehere is 24-hour accessible.

Rude and grumpy service from the female post office cashier…read more I've had the unfortunate mishap of having to use this post office several times over the last year as I work close by. Each time it is getting worse and she has made it unbearable to use this post office... For some reason the only lady cashier who works at the post office chooses to ignore me and never calls me over. She stares blankly without saying anything. Oddly, she's very friendly with everybody in the post office especially to people who are Caucasian. My colleagues have also noted the same mannerisms and describe her with an attitude problem. The male cashier at the post office is professional. However I am certain she is discriminating me. This will be the last time I visit here. I advise that she comes off her high horse and starts speaking to all her customers, otherwise I see no reason for her to be in the front line of service at a professional organisation. Surely there must be some disciplinary action for discrimination.

The people at this post office are very rude, impolite and unprofessional. I live just across the…read moreroad, so this is my local, however I feel very uncomfortable using the services there. Every time that woman looks across and sees me in the que she immediately starts speaking in her language to the man.. And for about a good minute or so she would completely disregard my presence at the counter while she carry on speaking to him in her language,happen to me again as recent as yesterday morning.. I've also noticed that she is overly polite to a certain set of people and very rude to others..

Surprisingly, there aren't as many Post Office locations in central London as one would expect -…read moreeven compared to other cities in the UK where in the centre there are just so many, including my home-town of Manchester. This branch is their St James location which is at the back of a Ryman Stationary store, I'm used to seeing Post Offices located in newsagents mainly from WHSmith or independent outlets especially in smaller cities, so I was surprised to see Ryman get in on the action here, especially considering Ryman is normally a parcel store for rival chain DHL to the Post Office'ss UK Mail services from Royal Mail and Parcelforce. It is pretty small compared to other locations to the point where there is even an aisle of Ryman (the store it is located in) basically in the Post Office making it a tight squeeze to use the counter or self-service posting machine however one thing I don't like is the Post Office is so tiny, there's virtually nowhere you can stand to pull to the side for example if you want to get parcels out of your bag first or write something out, without holding up the queue. It did seem pretty clean and modern, like the rest of the store and alongside the location that is pretty much one of the only good things about it, especially considering other Post Offices in central London which lack modern facilities and are honestly pretty dirty and dire. 2^ - Really small location even for a Post Office in a store, they try to pack in what they can but perhaps it makes it too much of a tight squeeze and not the best place if you want to write out a card or spend a little time doing something before going to the counter. The extra star is for cleanliness and location, certainly not other factors of the store which remain unsatisfactory including but not limited to the size of the store and service.

Rude assistant he kept on pushing me to buy first class when I insisted on second he started…read moreshouting something in African really odd. Shame it's a good location.

Whhhhy do places only ever have 3 people serving at peak times of the day, when there are a million…read morecounters? And with a queue of people out the door and round the corner, why do people in post offices never have even the slightest sense of urgancy? Argh. Handy place tho.

I love that you don't have to stand on a que but instead they have a ticket system. Staff are very…read morehelpful. Not my closest post office, but definitely the best in my area!

I swear this is like the Post Office of the future…read more There are no queues here. Instead, you take a ticket, and get to sit on a leather seat in air conditioned comfort. You just relax while fiddling on your phone, writing Yelp reviews or something, and then when your number gets called you go up and they sort out whatever you need to do. The result is a relaxed atmosphere and staff who seem happy, and therefor treat you well. They are keen and happy to help, and the post office offers all the usual services you expect. It's really good here, for a Post Office :)