If Dante had written about government buildings instead of hell, this place would've made it into…read moreParadiso. A post office that looks more like a courthouse in Rome than a place where you buy stamps. Big, clean, and shockingly well-kept--like the feds actually cared what the outside of their buildings look like. Two USPS ATMs glowing like twin shrines to the gods of convenience. Inside? Friendly clerks who smile like they don't know they work for one of the most famously sluggish institutions in America. Lines move. People actually seem to get what they came for. It's a post office that dares to flirt with efficiency. It's still the USPS, so don't expect champagne service and caviar stamps. But if you're going to mail a package, dodge jury duty letters, or ship your mother-in-law's fruitcake back to wherever it came from, you could do a hell of a lot worse. "It's still bureaucracy--but at least here, bureaucracy comes with a decent smile and a damn fine building.

I've been to this location a few times now, and I don't know if I just have some bad luck, or…read morewhat...but the staff I interact with are consistently rude and borderline disrespectful with the way they address me (or my wife). They can't seem to answer a question without being rude, complain when they see you're carrying more than one envelope, and are always shouting at people. This is especially sad considering I loved the distribution center that was here before (yes there were some interesting characters working there as well, but not blatantly rude).

Too often they have one employee working the front counter. It is tough for them and the rest of…read morethe customers waiting. The good part is the employee that is always there is friendly. She keeps her patience. Their stamp assortment is not too great. I like to buy pretty stamps when I am actually at the post office. I asked for two different style of stamps and they were out of both. USPS tends to offer the least expensive shipping, which is why they are always so busy. I appreciate how they offer a variety of shipping speeds. They also sell greeting cards and wrapping paper which has saved me a trip to another store in the past.

Just happened to be in West Pines and needed to drop off a package at this USPS. The intersection…read moreof Pines Blvd and Flamingo Road is horrible and entry into this plaza was difficult. The USPS is not visible from Pines Blvd and is at the far back of the plaza with limited close parking. The interior was spacious and busy but waited only 5-10 minutes. This specific package was important to ship out today. The postal service officer scanned my package and circled the tracking number on my receipt. She asked me to apply her performance rating on the digital screen with a choice of three faces - frown, dull and smiley. I told her to please smile and after she did I tapped a green smile face and left. It was simple but if possible, I prefer local UPS Store drop off locations.

While some post offices have some choice few employees that are far from…read moreCustomer service oriented. Most are very good.

I needed a post office and funny enough I pull up to the gas station that has this post office…read moreattached to it. A mailman just happened to pull up and was very kind to help out.

I've gone here to drop a few packages off and when I go, I'm usually in and out with no problems!…read more The staff is usually friendly, but I've heard a couple tones been raised because of rude customers. Doesn't affect me because I'm not involved luckily. The office is always lit up real nice and the place is always clean. I love using their self service kiosk because it is so much easier using it compared to standing in an endless line to pay at the front. The parking is huge in terms of spots and I like how it is very well lit and the parking lot is always busy, however you'll never be hunting for a spot because of how many spaces there is. They offer P.O. Boxes here and the prices vary on how long you have one and the size of them. Pretty decent prices on the rentals! Overall a good USPS that I stop by more often then not, and I am glad it's always clean, friendly and safe when I'm here!

The USPS has to have the absolute most horrible and toxic employees on planet Earth. The negativity…read morein the air and the horrible treatment that you get from the employees there makes me dread when I have to return a USPS package to employees complaining the whole time that their other coworker was at lunch in front of clients is very unprofessional..

The three girls working here are very nice, quick, and efficient with their customer service…read more Especially the one on the left. She helped 4 customers receive/send their packages in less than 5min. By far the fastest turnaround time out of any usps I've been to. Other branches usually have attitudes, aren't helpful, and are extremely slow. Wish I would've gotten their names to point them out on this review. Good job ladies keep it up.

I agree with what others are saying. The customer service is lack luster. I filled out a change of…read moreaddress at a different USPS and was told that it would take 10 days before the mail would arrive at the new address and that I would receive a confirmation letter in the mail. 14 days later, no confirmation letter or mail change. I went back to the facility and inquired about the status. The employee told me that I had to go to the facility in the zip code where the change occurred. Odd, but OK. So, I came to this location. When I told the employee my story, they rolled their eyes and said the other employee was lazy and didn't do their job. I about pulled out their teeth to get them to find out the status of my claim. They kept telling me that I didn't give it enough time. Could you just check! I still don't have an answer. They told me there's no change of address confirmation letter. No such thing. I'll wait another week. If nothing, I guess I'll go directly to Tampa to resolve my issue.

A large post office with a large parking lot, friendly staff, and usually short lines…read more The most difficult thing about enjoying this post office is finding it. It is the last turn before 27, but is set back and kind of hidden. Once you park in the large lot (which also has mail boxes to drop off mail from your car), you enter to rows of PO Boxes. As you go left, there is a large counter area where you can prepare your mail and head to the counter to send it out, buy stamps, or pick up a package that may be waiting for you. The staff at this location is always attentive and friendly. There is usually only 1-3 people in line when I come here, but they usually only have one person working the counter. This can cause you to wait a few minutes because the clerk is friendly and attentive to whatever services you may need. The pricing is based on a national rate, so all post offices should be the same. You can take care of your passport stuff here too. Life hack: ship it priority and get free tracking! If a nice, clean post office with a friendly staff is your jam, check out this location. You'll surely be greeted with a smile.

How do these employees lose a 36 inch long box (3 feet)????…read more Mailed on 9/28/26 at 9:30am Paid the FEE Expected delivery date --IN THE U.S---10/1/26 I needed it to arrive by 10/10/26 Today is 10/13/26 and STILL NO ARRIVAL. When I track the box....it shows that is it still at the Hollywood 33029 office, but they know nothing and are of no assistance with this whole process, because they just do not care. Is it my fault...did not print the address on computer paper larger enough? Was the Times Roman Font, illegible?? Was the return address not clear enough?? Did I not send the package early enough?? THIS post office is completely unreliable and undependable.

For all who read this... Unfortunately, USPS doesn't care…read moreeven a LITTLE if the 'customer service is terrible, or even non-existent! "The mail must go through..." It's the only game in town for most letter and small-package carriers. It's called "United States Postal Services." Anything and everything that is even CLOSE to U.S. government administration or regulation seems to hire employees who have no clue about gratitude. Probably the best-paid, and best-benefitted employees, these people know that any complaints fall on deaf ears. They just have to show up and do at least a *little* of what we call 'work.' It's a 'mostly-secure' and 'mostly-reliable' system which under current 'rule' manages to make some of the worst logistic decisions on the planet. (You'd think they'd take a hint or two from UPS...) They consistently employ people who are the antithesis of anything resembling the term, 'customer-centric.' For anything other than standard mail, I recommend UPS or just about any other carrier if you want to be greeted by people who actually care about what you think or how you feel.

Management really needs to look into this location, I have to agree with other reviews, the…read morecustomer service of most associates is the worst I've ever seen anywhere. It makes you now want to have to go there because you feel you're an inconvenience to them every single time. "I hate working here" "you're bothering me" faces written all over their faces, a lot of mobile phone usage while assisting customers. It's not everyone, but there is a culture of lack of customer service and bad attitude in this location and I assume nobody will ever get fired so this is accepted. That should not be allowed. Suggestion: you need screen covers where employees can't see what customers are selecting "How was your service", employees look at you when you answer the question and if this location is getting good responses that's the only reason why.

When you try to call the number to the office it goes directly to the answer machine not allowing…read moreto talk to an operator like all other USPS locations.

I was shocked and appalled when I went into the post office in Miramar, Florida to mail a small box…read morewhen I was told I would have to buy a roll of tape because they do not offer tape for free on ground packages. I had the label and all I needed was two small pieces of tape. This is disgusting. I am only giving it one star because I am forced to on this site. Otherwise I would give them nothing.

Arrive with patience and you'll be okay. This goes for all post office locations, they're always…read moreunder staffed, everything takes time. This post office is an old building, but she works great.

A nice post office that luckily I have never had problems with. Usually by visits here are very…read morequick because I just need to drop my package off in their bin and leave. The staff here is hit or miss but it depends on the time that I have gone. They are usually a bit more chipper in the mornings because they haven't dealt with people yet lol! The location is always clean and has a nice amount of parking spots, both accessible and for the general public. They have a couple drop boxes outside you can drive up but I trust going inside more so my mail doesn't run the risk of being stolen. This location has a 24 hour lobby because of PO boxes and the place is always lit and I have never felt unsafe here.

Worked with Raquel. Very efficient, kind, and courteous. Helped me out greatly as a first time…read moreshopper with a sensitive envelop. Would go again.

The store is not big enough for the amount of customers they get. I went on a Monday and I was…read morestanding in line for over 20 mins. Only one person was working and she was not very efficient. Definitely not my favorite ups store to go to.