Cancel

    Open app

    Search

    Services - USPS

    Shipping centers

    Mailbox centers

    USPS Photos

    You might also consider

    Recommended Reviews - USPS

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Broken USPS ATM
    Adrian F.

    You know you've hit rock bottom when the post office feels like a Kafka novel written by a drunk intern, edited by a sociopath, and narrated by Christopher Walken on Ambien. I roll up needing an ATM, some stamps, and maybe a tiny shred of hope. Instead, I find the ATM dead. Out of order. A lifeless husk, like a broken promise wrapped in federal bureaucracy. Customer service? "Temporarily closed." Probably "temporarily" in the same way a coma is temporary. There's a sad little sign taped to the door -- a passive-aggressive breakup letter from the USPS: "Please use the other location... two miles away." Two miles. In Florida. In August. Sure, Brenda, let me just hike across a parking lot that smells like hot garbage, dodge three golf carts, and get third-degree burns on my retinas while carrying a stack of unpaid bills. This isn't a post office anymore. It's a mausoleum for dreams, a place where efficiency came to die. Somewhere in a basement, there's a guy named Carl who fought valiantly for the budget but lost, and now we're all paying for it. Anthony Bourdain once said travel changes you. So does standing in front of a shuttered USPS door, sweating through your shirt, realizing your government can't even keep a single ATM alive. Save yourself. Drive the two miles. Or better yet, train a carrier pigeon. It'll be faster.

    Reen K.

    I had to come and pick up my mail, today. The post office is closed, due to the holiday, President's day. But, this post office is open 24/7/365. I'll be back soon. :-)

    Entrance
    Shula R.

    Located in the back area of the strip mall on Flamingo and Pines (across from CB Smith) , this is a rather large post office. Arrived today and there were only a few people in line ahead of me. Staff was friendly and helpful with the questions and items we needed. They have some extra supplies behind their counter that aren't up front with all the other supplies so if you don't see what you are looking for, just ask. Would definitely be willing to come back to this one versus my usually location which almost always has a long line in a small space.

    United States Post Office (USPS)
    Jo H.

    Also located in the Flamingo/Pines Square Plaza, I was lucky that I had about an hour and a half before the post office closed to mail off my bill payments. The post office was large enough to accommodate 6ft distancing and the employees gave appropriate customer service to each person, including myself. Though I'm not sure if the post office is offering international shipping, they do offer residential and business mail, stamps, hold mail, pickup mail, P.O. boxes, various packing supplies, change of address forms, informed delivery, and passport services

    The entrance
    Sarah P.

    Super friendly happy smiley staff. Two young ladies behind the counter Hardly any wait so I was a super happy lady! Located in Pembroke Pines.

    At least 20 people on line

    The store opens at 8:30 I'm here at 8:40 and there is no one here to work. This is the worst company to ship with. Shipping with this company is like using Spirit Airlines.

    Michelle W.

    The best services here. I visited my friend here and passed by this place first time, but I like it a lot. The lady in front desk help me to find the shipping option with cheapest cost That I spent. I save a lot of money around $20 for shipping. Thanks

    See all

    5 months ago

    Helpful 5
    Thanks 1
    Love this 4
    Oh no 0

    8 months ago

    Helpful 4
    Thanks 0
    Love this 6
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Alex B.
    324
    292
    1065

    2 years ago

    Helpful 66
    Thanks 9
    Love this 48
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Jo H.
    361
    780
    5722

    6 years ago

    Helpful 11
    Thanks 0
    Love this 7
    Oh no 0

    3 years ago

    The staff here have always been friendly and despite there always been a line, they move pretty quickly so the wait time isn't unbearable.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dee R.
    0
    9
    10

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 8
    Thanks 0
    Love this 8
    Oh no 0
    Photo of Joy L.
    1248
    396
    2133

    12 years ago

    Helpful 15
    Thanks 0
    Love this 15
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of S M.
    815
    738
    6801

    14 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kevin C.
    27
    59
    118

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of MickeyBlue I.
    254
    1077
    3735

    12 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Nina V.
    67
    18
    4

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Staysee A.
    26
    123
    199

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - USPS

    You might also consider

    Verify this business for free

    People searched for Post Offices 112 times last month within 5 miles of this business.

    Verify this business

    USPS - Post Office

    USPS - Post Office

    (39 reviews)

    The three girls working here are very nice, quick, and efficient with their customer service…read more Especially the one on the left. She helped 4 customers receive/send their packages in less than 5min. By far the fastest turnaround time out of any usps I've been to. Other branches usually have attitudes, aren't helpful, and are extremely slow. Wish I would've gotten their names to point them out on this review. Good job ladies keep it up.

    I agree with what others are saying. The customer service is lack luster. I filled out a change of…read moreaddress at a different USPS and was told that it would take 10 days before the mail would arrive at the new address and that I would receive a confirmation letter in the mail. 14 days later, no confirmation letter or mail change. I went back to the facility and inquired about the status. The employee told me that I had to go to the facility in the zip code where the change occurred. Odd, but OK. So, I came to this location. When I told the employee my story, they rolled their eyes and said the other employee was lazy and didn't do their job. I about pulled out their teeth to get them to find out the status of my claim. They kept telling me that I didn't give it enough time. Could you just check! I still don't have an answer. They told me there's no change of address confirmation letter. No such thing. I'll wait another week. If nothing, I guess I'll go directly to Tampa to resolve my issue.

    WEST PINES — Post Office - Super nice and clean post office. Also not very busy at all. Score!!!

    WEST PINES — Post Office

    (16 reviews)

    If Dante had written about government buildings instead of hell, this place would've made it into…read moreParadiso. A post office that looks more like a courthouse in Rome than a place where you buy stamps. Big, clean, and shockingly well-kept--like the feds actually cared what the outside of their buildings look like. Two USPS ATMs glowing like twin shrines to the gods of convenience. Inside? Friendly clerks who smile like they don't know they work for one of the most famously sluggish institutions in America. Lines move. People actually seem to get what they came for. It's a post office that dares to flirt with efficiency. It's still the USPS, so don't expect champagne service and caviar stamps. But if you're going to mail a package, dodge jury duty letters, or ship your mother-in-law's fruitcake back to wherever it came from, you could do a hell of a lot worse. "It's still bureaucracy--but at least here, bureaucracy comes with a decent smile and a damn fine building.

    I've been to this location a few times now, and I don't know if I just have some bad luck, or…read morewhat...but the staff I interact with are consistently rude and borderline disrespectful with the way they address me (or my wife). They can't seem to answer a question without being rude, complain when they see you're carrying more than one envelope, and are always shouting at people. This is especially sad considering I loved the distribution center that was here before (yes there were some interesting characters working there as well, but not blatantly rude).

    US Post Office - Can't deliver mail AT ALL. Too terrified. "Wild ducks blocking box" I don't think they had the mail box barricaded off...

    US Post Office

    (24 reviews)

    The best about this place are clerks Javier and Ray. The worst are the supervisor, manager, and the…read moreassigned carrier of my route as of mid 2025 (now updated to 2/2026) whom is rude, unprofessional, frequently disheveled uniform, mishandles mail, delays mail because they are afraid of NON-AGGRESSIVE ducks, but not enough to walk past them (pictures). I lived here 10 years enjoying sitting outside with the wildlife and had an awesome mail carrier, until he left a few years ago. Had random mail carriers never closing the mailbox lid. Finally made a complaint in-person when I retrieved a wet check from my open mailbox. Was told by a clerk that mail carriers are not require to close the lid of mailboxes, so I bought a new $60+ wall-mount mailbox large enough for medium packages and put a notice up to "close the working lid". Sort of solved the problem. A permanent mail carrier was assigned early 2025. Twice he decided to leave my packages on the ground by the driveway, not on the patio table a couple feet away. Made a complaint. Now have mail marked as delivered but wasn't, mail marked "Ducks" and witheld until the next or day after. Apparently they're afraid of non-aggressive timid ducks (not THAT afraid, walks past them). Never spoke to me, especially about this or come to an resolution. Not afraid enough to actively avoid them when they're on my lawn, just when they are on the patio of near the mailbox, or nesting. The other issue was their disheveled attire with pants sagging, even picking up his pants in front of my camera. Was promised that the issue would be resolved by manager "A", who at first was attentive, then as issues continued, was dissmissiver and then no callbacks at all. Complaints to the USPS call center either go unanswered with to a survey, or I get the supervisor "V" who is as helpful using a single chopstick with noodles. Small package was withheld with tracking stating "obstruction or animal interference". A small duckling on the patio is not an obstruction. "V" returned phonecall and stood by the mail carrier that ducks were a valid reason to withhold mail and packages because their health and safety was important, that they couldn't say what they were or were not afraid of. These ducks are NON-AGGRESSIVE, not vicious, not rabid. She dismissed my concern over a stack of mail withheld for days bundled together with a rubber band. My husband confronted her with proof he is weaponing his fear of ducks, and she was rude and dismissive. No one is bothering to investigate the issue, such as look at the layout of my patio with there being multiple ways to deliver mail. 9/2025 - Contacted USPS CAO. Spoke to a Mr. Findy Parker, sent any and all proof that I have many of which not pictured here, and promised to fix the issue, even assuring me that he is not as afraid of ducks as he implies based on my proof, and that mail service would continue unhindered. Suggested it could have been the possibility of slipping on duck poop. I then took up the daily burden of washing off the patio of duck poop, and chasing the ducks off the patio so I can recieve my mail and packages, adding to my daily chores. 2/9/2026 - Due to cold weather, haven't been washing patio and chasing ducks to lawn. New nesting duck, same problems again. Tried to contact Mr. Findy Parker from USPS CAO again, as well as the CCed Tania Jorge and Michelle Wilcox, and no one's contacting me back. Tried inspector General hotline, but keep being rerouted to USPS CAO or USPS. 2/12/2026 - Held delivery. Went to get package directly as I stood in the driveway, but he sped past me. Tracking stated "Held at Post Office, At Customer Request". Husband tried getting package from him on his route, but carrier loudly spouted off that he was told that I was told to move my mailbox to which I refused because [redacted], and that he didn't have to deliver my mail. I never refused because I was never offered or ordered to, and me [redacted] is no reason to threaten to not deliver my mail. This issue still unaddressed. Told supervisor to tell mail carrier to just leave mail on table if they feel afraid of ducks. 2/14/2026 - mail on table yay! 2/17/2026 - mail by on floor by driveway again WTF? 2/18/2026 - Filled out Hold Mail form. Supervisor would have to clear with her manager due to length of hold time. 2/19/2026 - Called USPS CAO and requested contact back from disctrict [manager] Michelle T. Wilcox. 2/20/2026 - Husband spoke to local supervisor again. Resolution: Mail carrier has no verbal contact with us (redundant, he never reciprocated pleasentries), we keep holding our mail (burden shifted to us) 2/26/2026 - Called USPS CAO again and requested a call back. Barely answering phones, not caring about customer's mental health or how this impacting our lives. I no longer sit out on the patio anymore so as not to attract the ducks I used to enjoy watching. Husband has to do Hold Mail and hopefully get it every Friday as I don't drive.

    Javier was very attentive and fast handling my purpose there.Tks He handled my request with out…read moretrouble and fast.

    USPS - postoffices - Updated September 2026

    Loading...
    Loading...
    Loading...