Always there with outside box to take mail. I like that very…read moremuch. Don't know what else to say.

The main post office has been my point of mail service for awhile. Those who wait on the impatient…read moreand surly customers..are in fact totally awesome in their respect of the agency that they work for but also as mail delivery agents! I've always found them patient and reliable! BUT...the service of our national delivery agency has changed dramatically! Nothing feels the same.. neither home delivery nor postal service!

I almost didn't find this post office. My car's GPS reported that i had arrived at the back…read moreentrance off of work road. I was like "No, GPS. We have definitely not arrived. " Luckily Google Maps picked up where my GPS left off. It's a small postal Branch. It's open until 6:00 p.m. which is convenient for people who get off at 5:00. There aren't a lot of stores up in the place. I would look for the huge Big Lots and Bally Total Fitness sign sign from Glenway and follow like you're going to Big Lots. It's just right of Big Lots. I went on a weekday around 5pm. It wasn't that crowded but there were a steady flow of people coming in and going out. There were two, postal workers there when I went. One was helping someone process a passport. She was quick and thorough. She provided the customer with a lot of information. The other postal worker was taking her time with an elderly woman. She helped her through the process of mailing packages. She was very patient and kind to her. They were both very friendly, efficient, helpful, and professional! I was in and out of that post office very quickly.

The clerk with the blue hair (and i say it this way because she refused to give me her name) is…read moreextremely disrespectful. It has been quite a while since i left a business actually angry but she did it! I set a passport appointment--or at least was under the impression i did. My husband and I went up to the counter. She looked for our appointment and said it wasn't there. I showed her my appointment with the correct office date and time. She said there was nothing she could do. I pushed the issue because i thought i had a valid point. If my appointment confirmation didn't work, if their system malfunctioned OR if i did something wrong on my end--please help me figure it out. Very poor customer service. This lady yelled at me as i walked away...and no i didn't say anything to her...

This post office location is in Hyde Park Square. There is pay for parking in the vicinity. This…read morelocation gets 4/5 stars for being regularly busy with lines and no dedicated parking for patrons.

Always super friendly and convient to get too. Always have supplies that you need tooread more

I've been here twice since I moved to Walnut Hills and I had different experiences both times…read more I occasionally get rid of books online using different websites to find people that want books, so I often make a trip to the post office with a bag full of packages to mail. My first trip was pleasant. There were two very friendly ladies working who chatted with me while she worked on putting postage on each package. I left feeling like I'd see them again and develop a friendly neighborhood relationship with them. Then this morning I went back to again mail packages as well as some letters for work. There was no one at the counter when I entered and the buzzer sent someone up front to help me. The gentleman took one look at my two bags and rolled his eyes. He asked me if they were all individual (what else would they be) and THEN removed the "station closed" sign that was on the counter. He begrudgingly went through my two separate orders and had me stamping my own letters to expedite the process (which I didn't mind). When some other customers came in behind and were waiting he remarked that they must be VERY patient. All I could think was god forbid I mail things at the post office. What was I thinking? I should have sent them with carrier doves. I left feeling like I was treated unreasonably and rudely.

Listen, it's a post office. You don't go to the post office expecting a fine customer service…read moreexperience. I mean, "going postal" is a thing (or was a thing? I don't know what youths say now). But as someone who uses the post office pretty regularly, it could be a lot worse. This is my post office and is one of the biggest in the city. During lockdown, there were eight letter carriers covering 30+ routes. There is a lot going on there. So I try to be understanding. They open super early, which I appreciate. Granted, once I went and they hadn't opened yet and when the four of us waiting knocked on the window, they told us there was no one there who knew how to work the postal scale, so they couldn't help us. But every other time, it's been fine. The service is always good for me. The clerks put up with a lot of BS so honestly I give them a lot of leeway. Be decent and friendly and you'll get the same in return. So yeah, this is my post office and they are doing their best. Props to them for that.

I honestly don't understand how the USPS has been running at a deficit forever. Let me begin…read more 1) How is it possible that not all USPS locations don't have a 24/7 self serve kiosk?!?! 2) The USPS website states that this location has one. IT DOESN'T! 3) They not only do NOT have a kiosk, it doesn't even have a place for you to deposit parcels. 4) If you use the USPS website to request a package pickup, you' re rolling the dice to see if that actually happens. 5) If you are running a small business either at a commercial property or your own home this is a must. It's your lifeline that will let you DIE! 6) You will get confirmation 1) that your request was received, but you receive confirmation that it was picked up when it wasn't. 7) What happens your residence is the mail carrier's last stop at 6pm or later? You drive to your local post office to find there is no self service kiosk even though the USPS website says there is, but you find out there not only isn't the doors are locked & the lights are off. 8) You drive to the next closest post office. The MAIN BRANCH FOR THE CITY OF CINCINNATI, only to find the exact same thing. 9) Almost the exact same thing. The doors are open because it's the main office & people actually work inside on another floor because it's THE MAIN OFFICES, but they aren't face to face employees & that's okay because the USPS website says they have a 24/7 self serve kiosk. BUT THEY DON'T. 10) No worries, they DO have a pull down drawer for you to place parcels, but you can't get a receipt. it's the MAIN OFFICE FOR THE CITY OF CINCINNATI OH, what could possibly go wrong? 11) EVERYTHING can go wrong because you've used a pre paid label that you can track. 12) Until you can't track it because it sits there for 4 business days before it begins tracking. 13) The next day you have packages that have to go out ASAP & you don't want to gamble on a package pickup you drive package to the Vine St location during business hours with your QR code. The clerks are too incompetent to do something such as that. 14) You drive back home & print your own label hoping & praying that the traffic is light & you get there before they close. 15) At this point you've lost all faith in the USPS. 16) It's a new day, business is good, but you have 5 packages to go out, but you start sweating. What can you do? Gamble on a package pickup, hope & pray again that you get a competent clerk as your anxiety skyrockets? 17) You're now running low on Zanax & you don't want your doctor to start thinking you have a problem when in actuality your only problem is the USPS. 18) It's inconvenient, but you drive across the bridge into Northern Kentucky. 19) Finally you find a post office with a 24/7 self serve kiosk, but you've been fooled before so you bring your package to a real live competent clerk who hands you a receipt. Your worries are over, but can you keep driving to another state every time you have a packages to send out? Can your small business survive this. 20) You can't worry about that right now. You have to get back home & start working again. You're feeling okay & you have a receipts in hand. You're feeling okay. 21) The next morning you start working & check the status of your outgoing packages you dropped off the day before only to find out that they have been routed to the main office in Cincinnati. 22) They all sit there for 4 more days. 23) You begin calling other USPS branches searching for answers, but no one answers the phone. 24) You drive to said other locations seeking answers, but you get none. That's unacceptable & you ask how to reach out to the Post Office General only to be told that you can't. 25) You call your doctor & ask for a refill on your anxiety medication & a referral to a good therapist because you've realized that the USPS is nothing but a racket who is driving you crazy.

This post office hires the nicest people. I have had so many negative experiences with workers who…read morearen't helpful or rude but the people here have changed my view of the post office. It's crazy so say but I actually don't mind going now because I know when I go here it will be a good experience. The workers here don't miss! They are all nice all the time. They brought back my faith in people just being nice to each other.

This would be considered my local Post Office but I've probably only been here a handful of times…read moreover the years..a little bit more recently. Almost every single time I have to come here it's frustrating. There's never more than one person handling customers. The line, whether it's only a couple people long or outside the front door, moves at a snails pace. I've literally waited in line here for over a half hour at times. It's just not acceptable..it gives you the same feeling like you're at the DMV half the time..and that's the worst. I've also noticed recently that the cost of postage to send things through USPS is just skyrocketing. Seriously..I've gotten cheaper quotes from UPS..even FedEx at times. I don't understand why their pricing is getting so ridiculous. I know that the postal service has been struggling a lot the past couple of years..but this is not the right route to get things back on track. It's literally just driving your potential customers to seek alternative options for their shipping needs. So yeah..like I just said..come here if for whatever reason you don't have any other choices..but seriously..there are a lot of cheaper and friendlier options out there that you'll probably be better off going with.

This is the second time I've come to this location for help with a missing package. Both times the…read moresame employee has yelled at me and this is years apart. This time she tried to give me a moral lesson and said they won't help me because the seller refunded me for the package, and I shouldn't be expecting or looking for the lost package. Horrible service and the worst post office you can find. They should be ashamed of themselves. If I could give her 0 stars I would.

Still a one star location. Customer servicr is still terrible and they are refusing to follow…read moresimple instructions of returning unwanted junk mail back to its sender. I had to physically drop it off to their location and write the address of whoever mailed the junk to me because the person that has recently been delivering our mail has been putting our unwanted junk mail back in our boxes!

horrible service without calls. definitely will not deliver packages even if a note is left on a…read moredoor not in the mail box. and even can't decide on a name to deliver mail to a residency.

Very busy! I parked by the far door and went in to wait in line. There were 3 folks working in…read morethere which helped out with getting us through the line. The gal that waited on me was nice and answered my questions about my mail and I got what I needed.

Had a passport appointment today, and the workers were so nice & helped me step by step with the…read moreprocess. The worker Lisa and other employee that was working at the office were so nice and helpful during my first experience getting a passport.