Good location and great staff. The clerks at the desk are always friendly and helpful. What also…read moreamazes me at how often the parking lor is half full but with no line at the counter. It is my local post office, so it is the most convenient for me location wise. Between that and the great service, I don't go to other locations.

Always fast and friendly service and super knowledgeable staff. They go out of their way to help…read morepeople get the things to their destinations.

Convenient 24/7/365 lobby with priority flat rate boxes convenient and automated convenience…read moreanytime day or night! Machine takes Debit & Credit cards only! Well lite lobby with table and cabinets with folded up priority bulk rate boxes. Be sure to bring your own tape!

I have not received mail for the last three days, since yesterday was "Juneteenth" (for whatever) I…read moresuppose I have not had mail for two days. I have called the West Chester Ohio Post Office seven times and NOT once has anyone answered. What is the purpose of the Post Office having a phone system if it isn't going to be used? People with questions cannot' get help on the phone. It seems as though the Post Office has become ignorant, inept, incapable and incompetent. Star rating is -1 Mike L.

This post office has made me a strict UPS customer. No, that's not a typo. UPS, not USPS. The level…read moreof service here is horrific. Not a single employee has any sense of urgency about anything. Every task is performed at a snail's pace. The staff talk to you like they're your parent and you're a toddler. Mommy knows best, while you, the simple child know nothing. For a while I was able to avoid these dreadful interactions by using the self service kiosk. It has its own set of irritants but it's legions more pleasant than dealing with a postal worker. I would intentionally go when they were closed so I could interact as minimally as possible. Lately though, the kiosk is out of service more often than not and if it's operational, the package drop off chute is locked, rendering the kiosk useless for the only reason I step foot in this awful establishment. The last straw was a morning I lugged a sack of packages inside, only to find the chute locked for the second time that week! A postal worker heard my frustration and had the nerve to accost me from behind the wall like a rude, petty Wizard of Oz. I was spending several thousand dollars a month shipping with the post office, but I have found a new home in UPS where I'm treated like a valuable customer, not an annoyance.

Took 2 packages to return gift wallets, one made it to the company for credit, the other was never…read morescanned in and I can only guess the employee now has a new $80. Ridge wallet. Sent an inquiry, but since they didn't scan the package I am SOL. If you take a package there make sure they scan all of them!

Stop delaying priority mail packages by weeks and do your jobs correctly, if your package goes…read morethrough here you will lose your package for at least 4 days even on priority mail.

Management is full of people who cant keep it together. Dont work here its a revolving door of back…read moreproblems and missing paperwork. The union is useful if theyd communicate a lil better. They also wont let you quit theyll keep the paperwork sitting around till they decide to fire you.

The employees at this location really know how to make you feel bad for just existing and being in…read moretheir presence. Make sure you only ask a question if you're okay with a condescending answer... I understand they may not like what they do, but you don't have to be rude. Being polite to them doesn't change anything. They don't care. The only redeeming quality is that they don't waste time with you, I guess. They'll take your item and you'll be out the door less than a minute after that. It's unfortunate that this is the most convenient location for me and my family, but I don't know that it would be better anywhere else.

I spent almost $25 to priority mail a package to Boulder, Colorado. When I used the tracking number…read moreto confirm it had arrived, I learned it had just been delivered to a post office in Miami, Florida. Great job.

We live on a cul-de-sack and our mailbox was blocked by the plowed snow. Went to the branch to…read morespeak to someone about getting my mail. A sign was pointed out to me that they don't pass mail over the counter. When I asked to speak to a supervisor, was told to wait. Then after about 5 minutes was informed he was too busy. Showed a picture of the snow in front of the box which also showed my driveway. The employee said "You were able to clear your driveway. Why can't you clear in front of the mailbox?"

Nice post office. I had to ship one of my books to Canada and I had no idea of the extra steps…read moreneeded. But the lady at the counter was very gracious and patient with me. She guided me along the way. I needed a customs declaration filled out. FYI, if you're mailing anything to Canada there will be an extra form to fill. Very easy and simple to fill out.

Could this post office get any worse?! Yep, it can and it has. After years of terrible service -…read morewe had a regular carrier for a few years and he was awesome! Well, his route was changed and we now have a woman that is so lazy that she routinely skips our street and neighboring streets. Completely skips our whole street! Repeatedly. And if a package needs to be delivered that won't fit in the mailbox - well, good luck getting it delivered because she is just too lazy to get out of the van. I just don't get it! How can people like this get a job at the post office?!?! This place needs someone from higher up to get involved. This is the US POST OFFICE for goodness sakes!

I am fairly new to package delivery, and every time I go in the employees are more than happy to…read morehelp me figure out what package to use, how to package it, what shipping I should use, etc. Most of these bad reviews seem to be from long ago, and to me it seems like this business is doing a lot better than it has in the past.

I had been avoiding this UPS store from past experiences (as you can see from other reviewers). But…read moreI needed to drop off a package that I thought I could leave at the post office which is nearby. I noticed from a banner out front that they have a new owner. When I went in I was pleasantly surprised! There was a cheery greeting, and as I approached the counter there were three workers ready to help! Nesa helped me and she was great. She was personable and efficient. She did everything with a smile and was so upbeat and nice! I will definitely be bringing my packages here from now on!

I have had a very positive experience here before. The associate refused to process my amazon…read morepackages and directed me to the self serve station. It is important to point out I was the only customer in the store. It would not accept ANY of the 4 items and kept directing me to an associate. At this time there were 8 people in line. I followed all instructions on the site and machine carefully - not user error

I had some items I needed packed and shipped. The young man who waited on me was quick, friendly,…read morehelpful and funny. I witnessed the other staff also being professional and friendly with customers. 10 out of 10 for these employees!!

The older black lady walked up to me without knowing what I had needed. Stating you need to print…read morethe label we can't take this without printing a label. She repeated this several times again not a hello how can I help you nothing. It was very off putting. Her conduct was offensive