The employees at this location really know how to make you feel bad for just existing and being in…read moretheir presence. Make sure you only ask a question if you're okay with a condescending answer... I understand they may not like what they do, but you don't have to be rude. Being polite to them doesn't change anything. They don't care. The only redeeming quality is that they don't waste time with you, I guess. They'll take your item and you'll be out the door less than a minute after that. It's unfortunate that this is the most convenient location for me and my family, but I don't know that it would be better anywhere else.

I spent almost $25 to priority mail a package to Boulder, Colorado. When I used the tracking number…read moreto confirm it had arrived, I learned it had just been delivered to a post office in Miami, Florida. Great job.

Convenient 24/7/365 lobby with priority flat rate boxes convenient and automated convenience…read moreanytime day or night! Machine takes Debit & Credit cards only! Well lite lobby with table and cabinets with folded up priority bulk rate boxes. Be sure to bring your own tape!

I have not received mail for the last three days, since yesterday was "Juneteenth" (for whatever) I…read moresuppose I have not had mail for two days. I have called the West Chester Ohio Post Office seven times and NOT once has anyone answered. What is the purpose of the Post Office having a phone system if it isn't going to be used? People with questions cannot' get help on the phone. It seems as though the Post Office has become ignorant, inept, incapable and incompetent. Star rating is -1 Mike L.

Just last week, I arrived at this post office exactly 2 minutes before closing time and when I got…read moreinside to open the door to go to the counter it was already locked. I looked at my iPhone which read 5:29. Two male workers were still at the desk and I had 2 packages in hand with postage already attached. I didn't need a receipt but I did need for them to go out that day. I tapped on the door and asked if I put the packages in the drop box would they post mark them to still go out today? If they said no I planned to drive a few miles further to the post office location off fields ertel rd that stays open until 6:00PM but, they yelled from the desk loud enough for me to hear from the other side of the glass doors "yes, put them in the package bin and we will get them out today". I said thank you and left. They didn't end up post marking those packages until 24 HRS LATER!!!! Delivered them on a Tuesday at 5:29 and they were not received by them until Wednesday around 5:30! Just do as you say you will when you are representing a business!! I trust a USPS worker to do as they say they will do? I ended up having to send credits to the buyers of those two packages as a result of this. Just say "NO" if you are going to be so lazy to not get them after you say you will because I could have driven them to a post office that would have. That was over a week ago and I am still so angry about this! Additionally, about 1 month prior, I had another incident with this post office where I dropped off 3 packages on a Friday afternoon at the counter. 2 of the 3 were post marked as "received" moments after I left. The 3rd one wasn't marked as received until the following Tuesday afternoon!! Why? I had to give that customer a full credit because of these irresponsible young men that work at this location! Do you think this post office location is going to reimburse me for all the money I have to credit to buyers? I simply hate that some USPS workers take zero responsibility for their actions or I should say lack of actions!

The small town of Loveland has a cute little post office right in the middle of town. You can find…read morethis post office only a few minutes from the Bike Trail. This post office has a self service station, as well as a place to talk to a live person to have them ship and mail all items and letters. This location also has a place to weigh items and letters without having to go stand in line to talk to a live person. Lots of convenience here at this location. If you prefer not to run inside to mail your items, there are also 2 to 3 large mail bins located near the exit on the way out of this post office. One of my favorite things about the Loveland post office is that they support the tradition of the Loveland Valentine ladies. People, as well as local Loveland businesses, hand stamp all letters and packages with a message of love during the valentine season. It is a hidden gem in Loveland, as lots of people want their valentines stamped with a message of love from Loveland, Ohio, the sweetheart of Ohio! Look for people stamping postcards and letters at the beginning of February. I am thankful this business supports this long-lived valentine tradition!

Service here was fast, friendly and efficient. Coming from DC and VA Beach, this neighborly post…read moreoffice has friendly patrons and postal clerks. The facility was clean and had a large area to the right of the entrance for post office boxes. Ample parking.

Good location and great staff. The clerks at the desk are always friendly and helpful. What also…read moreamazes me at how often the parking lor is half full but with no line at the counter. It is my local post office, so it is the most convenient for me location wise. Between that and the great service, I don't go to other locations.

This place is hands down THE BEST POST OFFICE EVER. Super helpful and nice, plus it never seems to…read morebe crowded, so usually in and out.

I love this post office as I am in there several times a week dropping off shipments. It's…read moreconvenient and easy to get in and out of. Joe, Jamie and Teresa are awesome! They know what they're doing so the line goes quickly, they're very friendly and extremely helpful. Best post office in town!

My husband and I recently met at this post office for a passport appointment for our baby. While I…read morehad a little difficulty locating the public entrance because the GPS took me to the distribution side once I located it, everything else was fairly easy. The inside is pretty large with very tall ceilings. There was only one person in line before us, so they were only 10 minutes late getting us in for our appointment. We didn't bring a photo of our baby, so they took one there. It is just a wooden stool with a little backdrop and an old cheap digital camera, which slightly surprised me because I could've done much better on my phone, but oh well. We paid $15 for the convenience. The man helping us did a great job and was thorough and knowledgeable and quick. We walked away, feeling confident that all the right steps were taken.

I arrived after they closed but they still have a drive-up ramp where I was able to drop off my…read morepost cards. Easy to negotiate in the Sprinter van! [Review 20489 overall - 216 in Ohio - 1469 of 2023.]

We live on a cul-de-sack and our mailbox was blocked by the plowed snow. Went to the branch to…read morespeak to someone about getting my mail. A sign was pointed out to me that they don't pass mail over the counter. When I asked to speak to a supervisor, was told to wait. Then after about 5 minutes was informed he was too busy. Showed a picture of the snow in front of the box which also showed my driveway. The employee said "You were able to clear your driveway. Why can't you clear in front of the mailbox?"

Nice post office. I had to ship one of my books to Canada and I had no idea of the extra steps…read moreneeded. But the lady at the counter was very gracious and patient with me. She guided me along the way. I needed a customs declaration filled out. FYI, if you're mailing anything to Canada there will be an extra form to fill. Very easy and simple to fill out.

Every time myself or my fiancé have gone there, the person at the counter is extremely rude. We are…read moreunderstanding that it is one person helping a line of people. That is not their fault for how long it takes. However I said I am picking up a package and I have the tracking number. She said "well why would it be here?" Ma'am because we got an email saying we would have to sign for it and it was at the post office. I explained I had the tracking number and any other information needed to be as accommodating as possible but the rudeness is unacceptable. Especially when it is happening every time we go there.

Ashely saved the day for us this past winter in correcting mistakes and getting our Premium…read moreForwarding mail to us when the system had failed. She derserves the greatest of praise and we thank her sincerely. We had scheduled Premium Forwarding on line starting in mid January and also put a yellow card in our mail box at 7779 Glenover Dr to hold the mail starting Jan 9 until Premium Forwarding was to start. However the carrier continued to deliver the mail into our 7779 box until a neighbor called and said our box was running over. We had our daughter pick up our mail and send to us. I called and was fortunate to get Ashley on the phone. She understood the situation and made corrections to stop delivery to 7779 and start Premium Forwarding. She corrected the overcharges for Forwarding even when there was nothing to forward. We certainly hope she will be there next winter to assist us in obtaining this Premium Forwarding without the problems of the past.