Just last week, I arrived at this post office exactly 2 minutes before closing time and when I got…read moreinside to open the door to go to the counter it was already locked. I looked at my iPhone which read 5:29. Two male workers were still at the desk and I had 2 packages in hand with postage already attached. I didn't need a receipt but I did need for them to go out that day. I tapped on the door and asked if I put the packages in the drop box would they post mark them to still go out today? If they said no I planned to drive a few miles further to the post office location off fields ertel rd that stays open until 6:00PM but, they yelled from the desk loud enough for me to hear from the other side of the glass doors "yes, put them in the package bin and we will get them out today". I said thank you and left. They didn't end up post marking those packages until 24 HRS LATER!!!! Delivered them on a Tuesday at 5:29 and they were not received by them until Wednesday around 5:30! Just do as you say you will when you are representing a business!! I trust a USPS worker to do as they say they will do? I ended up having to send credits to the buyers of those two packages as a result of this. Just say "NO" if you are going to be so lazy to not get them after you say you will because I could have driven them to a post office that would have. That was over a week ago and I am still so angry about this! Additionally, about 1 month prior, I had another incident with this post office where I dropped off 3 packages on a Friday afternoon at the counter. 2 of the 3 were post marked as "received" moments after I left. The 3rd one wasn't marked as received until the following Tuesday afternoon!! Why? I had to give that customer a full credit because of these irresponsible young men that work at this location! Do you think this post office location is going to reimburse me for all the money I have to credit to buyers? I simply hate that some USPS workers take zero responsibility for their actions or I should say lack of actions!

The small town of Loveland has a cute little post office right in the middle of town. You can find…read morethis post office only a few minutes from the Bike Trail. This post office has a self service station, as well as a place to talk to a live person to have them ship and mail all items and letters. This location also has a place to weigh items and letters without having to go stand in line to talk to a live person. Lots of convenience here at this location. If you prefer not to run inside to mail your items, there are also 2 to 3 large mail bins located near the exit on the way out of this post office. One of my favorite things about the Loveland post office is that they support the tradition of the Loveland Valentine ladies. People, as well as local Loveland businesses, hand stamp all letters and packages with a message of love during the valentine season. It is a hidden gem in Loveland, as lots of people want their valentines stamped with a message of love from Loveland, Ohio, the sweetheart of Ohio! Look for people stamping postcards and letters at the beginning of February. I am thankful this business supports this long-lived valentine tradition!

This post office has made me a strict UPS customer. No, that's not a typo. UPS, not USPS. The level…read moreof service here is horrific. Not a single employee has any sense of urgency about anything. Every task is performed at a snail's pace. The staff talk to you like they're your parent and you're a toddler. Mommy knows best, while you, the simple child know nothing. For a while I was able to avoid these dreadful interactions by using the self service kiosk. It has its own set of irritants but it's legions more pleasant than dealing with a postal worker. I would intentionally go when they were closed so I could interact as minimally as possible. Lately though, the kiosk is out of service more often than not and if it's operational, the package drop off chute is locked, rendering the kiosk useless for the only reason I step foot in this awful establishment. The last straw was a morning I lugged a sack of packages inside, only to find the chute locked for the second time that week! A postal worker heard my frustration and had the nerve to accost me from behind the wall like a rude, petty Wizard of Oz. I was spending several thousand dollars a month shipping with the post office, but I have found a new home in UPS where I'm treated like a valuable customer, not an annoyance.

Took 2 packages to return gift wallets, one made it to the company for credit, the other was never…read morescanned in and I can only guess the employee now has a new $80. Ridge wallet. Sent an inquiry, but since they didn't scan the package I am SOL. If you take a package there make sure they scan all of them!

The employees at this location really know how to make you feel bad for just existing and being in…read moretheir presence. Make sure you only ask a question if you're okay with a condescending answer... I understand they may not like what they do, but you don't have to be rude. Being polite to them doesn't change anything. They don't care. The only redeeming quality is that they don't waste time with you, I guess. They'll take your item and you'll be out the door less than a minute after that. It's unfortunate that this is the most convenient location for me and my family, but I don't know that it would be better anywhere else.

I spent almost $25 to priority mail a package to Boulder, Colorado. When I used the tracking number…read moreto confirm it had arrived, I learned it had just been delivered to a post office in Miami, Florida. Great job.

Very helpful! It was my first time filing out a money order and they explained how it worked. Even…read morewhen I arrived at 4:59, they were still happy to help and accommodating!

Gentlemen who's working there, was very pleasant & helped me out with money order check. Since we…read moredon't use that in rest of world.

Convenient 24/7/365 lobby with priority flat rate boxes convenient and automated convenience…read moreanytime day or night! Machine takes Debit & Credit cards only! Well lite lobby with table and cabinets with folded up priority bulk rate boxes. Be sure to bring your own tape!

I have not received mail for the last three days, since yesterday was "Juneteenth" (for whatever) I…read moresuppose I have not had mail for two days. I have called the West Chester Ohio Post Office seven times and NOT once has anyone answered. What is the purpose of the Post Office having a phone system if it isn't going to be used? People with questions cannot' get help on the phone. It seems as though the Post Office has become ignorant, inept, incapable and incompetent. Star rating is -1 Mike L.

Friendly service with a smile!…read more How often can you say that about a trip to the post office? Not often for me - at least coming from Hamilton County. And while this is not my new post office either - I was in the area recently and needed to send out some invitations. The postal employee asked if I'd like special stamps, as well. Inquired about the type of invitation and then pointed us towards something appropriate. All of this without huffing or being rude. In fact - he was so pleasant that this simple trip to the post office stood out.

Quick delivery out of this PO! Friendly staff and convenient for anyone doing media mail! Love my…read morePost Office and staff!

I inherited my grandpas antique chair while visiting family in Lebanon recently. I live across the…read morecountry and flew for my visit so I had to have it shipped. I took it this UPS store in Colony Square and the woman who helped me was extremely kind and professional. Even with the (pretty high) cost of them packing it for me, I was nervous about the care that would be taken. My chair arrived in Santa Fe Friday. And let me tell you, I couldn't have possibly done a better job packing it. I could tell it was done with tender care and I cannot appreciate this enough! I'm sorry I don't know your name, employee #108502 is what my receipt says, thank you so so much for getting my chair to me perfectly and on the exact date you said it would be delivered

I live in Florida and Ohio; This is the worst UPS store, I've been in both states. Please avoid…read morethem, they have added various rules for returning Amazon packages. The older lady that works there is very rude and not helpful. Stay away, there are other UPS stores close to Lebanon, use them.

My husband and I recently met at this post office for a passport appointment for our baby. While I…read morehad a little difficulty locating the public entrance because the GPS took me to the distribution side once I located it, everything else was fairly easy. The inside is pretty large with very tall ceilings. There was only one person in line before us, so they were only 10 minutes late getting us in for our appointment. We didn't bring a photo of our baby, so they took one there. It is just a wooden stool with a little backdrop and an old cheap digital camera, which slightly surprised me because I could've done much better on my phone, but oh well. We paid $15 for the convenience. The man helping us did a great job and was thorough and knowledgeable and quick. We walked away, feeling confident that all the right steps were taken.

I arrived after they closed but they still have a drive-up ramp where I was able to drop off my…read morepost cards. Easy to negotiate in the Sprinter van! [Review 20489 overall - 216 in Ohio - 1469 of 2023.]