‼BEWARE: I just attempted to get a PO box for my businesses and they asked me to provide them with…read morea copy of my articles of organization and EIN. These are NOT listed on the website nor on their hardcopy application as required IDs to reserve a PO Box. I even called the USPS 800 number to confirm. Giving a business' EIN is equivalent to giving them your SSN number to reserve a personal PO box. And if it's used to verify the business, the information is publicly available on the SOS government website that anyone has access to. This needs to be investigated because there's no telling what is being done with confidential business information.

Customer service is terrible !!! If you don't want to work then why get a job!? They are 0 help and…read moreall the employees are ready to go back home before they even get there! Never come here

Clean establishment with an Amazing staff (clerk #15)....very helpful and patient. Sending my first…read morecertified mail and she assisted me with care and very professional.

Mrs. Jessica was soooo helpful! Kind and patient. Thank you for being such a beautiful light in…read morethis world. Also, Parking is right up front which is also a bonus !!

ebay delivery showed delivered at 3:39 am on august 28th. no one drove by our house within an hour…read moreof that time. i checked the mail around 12:00pm....no mail. Our mailbox is secured with a lock and the mailbox was not tampered with. I checked our home footage and no one stopped by our mailbox all day. Tried calling the post office but the phone has been 'busy' (likely off the hook) for an for over an hour. It's now 1:40pm. I now believe the postal worker lost, stole, or misdelivered the item and I have no recourse....I had something very important to me in that mail which is why we had tracking on it.

Absolutely awful. Only one person working inside. Very dirty. Doors don't look like they have been…read morecleaned in months. Rugs/mats are filthy. Very unfriendly. No one smiles. Never coming back here.

I have been to this USPS location couple of times and always had a great service. This is the only…read morelocation which is open on weekends and open late. Here the staff were very friendly and helpful. The line however was a bit long and overwhelming, but it moved at a decent pace. Need more counters to be opened. The store is maintained clean and neat. Ample free parking available in front of the store. I'll be back again soon, whenever I need their service. Visit your local Post Office™ at 3900 Crown Rd SW! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

We scheduled a passport photos to be done between 8:30-8:50. We arrived at 8:25 and there was a…read moreline. When we got to be the next ones called the guy, The line behind us was also lengthy. Mind you we had a reservation. There was another lady in there that was somewhat helpful but was unable to provide passport services. All in all, I would not recommend this place for passport photos as the entire experience was poor costumer service wise.

Today I went to the USPS in greenbriar mall to handle getting my passport documents changed over, I…read morehad all of my documents ready to ship but needed to sign a few pages and write down the address on the package. I'd like to add that once I got to this location, there was a long line out of the door, so much so, I had to wait out in the mall once I joined the line. Michelle was the only employee at the counter and was so proficient in getting all of us customers in and out the door. She tended to all of us with a pleasant attitude and with efficiency. She was kind, patient, and allowed me to ask whatever questions I had without making me feel rushed. She also throughly went over the receipt with me and really made sure I was clear on this entire process before moving on to the person behind me. I really appreciated her demeanor and amazing customer service. I hope she's recognized at some sort of staff meeting or company wide gathering for this behavior.

Hours of operation says 11am to 6 pm. They are never open til 6 pm. I'm here now at 5:50pm and they…read moreare closed!

Ms. Graham was very kind and patient. Coming to the post office often overwhelms me. So many…read moreunknowns. She handled every question with intent, care and most importantly compassion. Thank you !

This location is either full of thieves or dumb people. Cause three of my packages that we're…read moresupposed to be delivered have been stolen or lost by them

I would like to take a moment to recognize Supervisor Juannita at the Forest Park Post Office for…read moreher outstanding customer service and genuine kindness. From the very beginning of my situation until the very end, Ms. Juannita went above and beyond to help me locate and receive my package. In a world where great customer service can sometimes be hard to find, she reminded me that there are still people who truly care about helping others. She was professional, patient, compassionate, and incredibly dedicated throughout the entire process. She never made me feel like I was just another customer. Instead, she treated my concern as if it were her own and worked tirelessly to make sure everything was resolved. Because of her commitment and determination, I was able to receive my package, and for that I am sincerely grateful. Her positive attitude, willingness to help, and exceptional work ethic made all the difference. If you ever have an issue, concern, or question at the Forest Park Post Office, I highly recommend asking for Juannita. She is knowledgeable, dependable, and truly one of the most wonderful people I have had the pleasure of meeting. Employees like her are the reason organizations succeed and customers keep coming back. Thank you, Juannita, for your hard work, dedication, and for treating people with respect and kindness. You are appreciated more than words can express, and your efforts do not go unnoticed.

All the ladies in there are super rude to talk to! I have had same problem every time that I return…read moresomething. Horrible customer service!

Came to return an Amazon package and Felicia was so kind and helpful! Was in and out and she made…read moresure my package was tapped and labeled.

Clean environment! Exceptional service, the young man behind the counter. I showed me how to use…read morethe new kiosk, but was willing to accept me behind the counter as well. easy- completely surprised. I definitely will use this location again.

I need to speak with the Post Master for Union City GA or the Postal Wporker, Just because a box…read morefits in the space on the USPS side, doesn't mean the customer can get it out the other side. This person needs to be reassigned, retrained or just FIRED!, I had to go back to the house to my knife so I could get the box and cut it enough to pry it out. DO BETTER!

For some odd reason i never get my certified mail, its always returned, i get a pink slip but then…read moremy items are never received, They need to have some sort of method To atleast knock on the door for a signature but to no avail. Someone is always home so there's no excuses for Thier lack of common courtesy.

I cannot remember ever leaving a 5-star review for a post office, because I had a surprising…read moreinteraction, I had to take time to leave a positive review. It's a small location with parking directly in front of the building. The office was extremely organized and was set up with greeting cards, mailing supplies, priority envelopes, etc. The employee also made sure she greeted everyone as they came in and she appeared to truly enjoy her job. Although she was the only one in the front, she did not appear to be overwhelmed or rush the interaction. She was also very helpful with my stamp purchase and shared a stamp that was not on display that I ended up purchasing. I was surprised to see the low rating that they had. You're going to wait at the DMV and the Post Office but if you receive a positive experience don't take it out on the employees, most of the time it's unprepared customers.

This U.S. Postal Service office branch offering a variety of mailing services and money orders…read more Very nice and friendly staff. Small parking lot with tight parking spaces. Only allowed three people in the lobby. Everyone else has to stand outside of the lobby. Small office here, but does the job. I was in and out today, but I can imagine coming during peak time must be hard. Visit your local Post Office™ at 1600 Lake Harbin Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.