I needed my mother of the bride dress that was wrinkled to be steamed. Teresa was so friendly and…read morehelpful. She Will go the extra mile for you.

I had an issue with my dryer not working before work and i was able to bring in my clothes to be…read moredried. She had it done within an hour, ironed them, and didn't even charge me a penny. Very much appreciative of this place! I can tell they're hard workers

Took 2 tuxes in to be dry cleaned. PERFECT! They looked like new when finished. Nicely hung on…read moreshaped hangers. Friendly lady at front desk. Old fashoned quality. Will use again.

From the owner: We specialize in Eco-Friendly cleaning for all garments. We also have an experienced seamstress on…read morestaff at all times. All of our work is done on premises. Schneider's also offers pillow cleaning, fur storage and cleaning, and drapery cleaning.

Awful. Took a tie with two small spots on it to be cleaned. Went to pick up, spots still there…read more (They had put a spot sticker on the spots too) Went back second time and they couldn't find the tie. She kept telling me I picked it up already. After 10 times of explaining to her what happened, she found it in the office. NO APOLOGIES! Spots were lighted but not gone! Awful service and customer service!!!!

I took a light cream jogging suit and when I got it back is was a completely different color. It…read morehad dark color stains all over it and the owner said it was like that when they got it. WRONG..I only wore it once and it wasn't even dirty. They washed it with dark clothes and ruined it and try to put the blame on me. They also ruined my fiancé's Ferragamo $400 T-shirt. They shrunk it and not wearable anymore. I took my jogger back up there and they said they will try and get the stains out of it. I'm so disappointed with them and super mad. PLEASE NEVER TEUST THEM TO DRY CLEAN ANYTHING OF QUALITY. I'd give a zero star if I could

I dropped off my wool coat for mending and cleaning…read more Couldn't have been any more pleased with Earl's. Cleaned my coat and mended it very well I'll be back!!!

this place is the best, fast service and everything looks amazing. The owners are very helpfulread more

We have been customers for about 10 years. Dry cleaning formal and business clothing. Alterations…read morefor formal dresses, jeans, and baseball pants. They have repaired couch covers, jackets, ripped jeans, and even replaced missing buttons. Turn around time has always been quick. Quality of work is excellent! And if there is a problem or imperfection they do their best to fix it. 10/10 recommend!

Had a tuxedo that was too big cut down to fit beautiful. My husband looks great for the black tie…read morewedding we attended.

They are very nice and professional. I brought my Ugg boots and now they are like new!read more

From the owner: Diamond Laundry & Cleaners is your trusted dry cleaner in Richmond, MI providing professional…read morelaundry services with a focus on quality, convenience, and customer care. We offer expert dry cleaning, laundry delivery, air looming, alterations, upholstery dry cleaning, and tailoring to ensure every item is cleaned and cared for properly. Whether you need everyday laundry or specialty garment care, our experienced team is here to help busy professionals, families, and anyone looking for reliable service. With fast turnaround times and friendly service, Diamond Laundry & Cleaners makes it easy to keep your wardrobe looking its best. Stop in today and let us handle your laundry with care and precision.

Summary of charges and refunds: Total Paid - $100…read moreItem #1 - leather blazer paid $55; refunded $55 per cleaners choice Item # 2 - suit blazer paid $11.25; received item Item #3 -suit blazer paid $11.25; received item Item #4 -suit blazer paid $11.25; received item Item #5 - suit blazer paid $11.25; cleaner lost item or overcharged customer, refunded $7.50????? Cheated???? Yes, but not dealing with them again for $3.75 Details: On August 5, 2020, I dropped off a bag of blazers (4 suit type and 1 leather) to be dry cleaned that I had been waiting months to be cleaned because of covid-19. I had not memorized exactly what was in the bag in color/brand name. All suit blazers were designer because that is all I buy. My size is not a common size, 2P. When I dropped off my clothes, the man who worked the counter dumped my clothes out of the bag and counted the items out loud. He counted 5. He told me my leather coat had to be sent out to be cleaned. I agreed to pay extra for that service. The other 4 blazers went through the normal dry cleaning process. I paid for and was given a receipt for 5 blazers and paid $100 for the cleaning service of all 5 items. On pick-up day, I drove to the cleaners during the hours posted on the receipt only to find they were closed with a handwritten sign notifying customers of a change in hours. I sent my daughter the next day to pick up my 4 blazers (since the 5th was sent out). The same man at the counter pulled the receipt off the plastic bag and took the other receipt from my daughter and sent her away with just the bag of suit blazers. I needed the receipt to later claim my leather jacket when it is done. I sent my daughter back to get the receipt. He gave her a different receipt for 1 item, the leather jacket only. The receipt showing 5 items, the original version, was "gone". I called and asked her if there were 4 blazers in the package she picked up. She informed me there were only 3. After work, I picked her up and we both went back to the cleaner. We arrived 20 minutes after her 2nd trip there. I informed the same man, who counted the coats in front of me, of the issue regarding the missing blazer. I did not know the brand or color but knew the size. He tried to tell me there were only 4 blazers. I clarified I paid for 5, 4 suit blazers and 1 leather blazer. He proceeded to play math games and act confused. He halfheartedly looked at receipts in his drawer but somehow could not find my receipt but there were others. He then said he must have punched the number into the system wrong. Not even owning to the fact that if he did punch it in wrong, he then overcharged and owed me money back. I told him I at least want the money for the cleaning fee he charged me returned. He then tried to offered to clean another coat for me instead of giving me my money back. I informed him that I don't trust him to clean anything else and yo just return my money. We agreed that I would pick up the leather coat in two weeks when it was done from being sent out. I left with the refund for the cleaning fee for the missing coat, but I am still missing my blazer. No compensation for the cost of a missing blazer. If I had not demanded my money back more than once, I would not have received any money. On August 13, 2020, I received a call from the cleaner. He was upset that I posted a review of my cleaning experience with his establishment. He said I could have talked to him (which I did in person on the 8th and was clear regarding my lack of trust and unhappiness with my service on that day). He then said it was "childish " of me to post my review on social media. He then said since I don't trust his business, that I can come pick up my leather coat because he isn't going to clean it. I said I thought you sent my coat out, I had to pay extra for that. He then corrected himself and said I can pick it up on Monday, at anytime. I said ok, but I want my $55 cleaning fee back, too. He said he will return that to me. I agreed. He then added that I shouldn't have made the previous post because of covid. My opinion is that you should always have great service especially when people are paying for it. He then said he was going to offer me $10 toward a future cleaning service until he saw my review. It would not have mattered at this point because I will never be returning to this establishment. He does not seem to understand what customer service means or business ethics. Tread carefully before trusting this establishment 8/18/2020, my husband picked up my leather jacket today. No issues and my fee was returned. He told me it was the same guy and he was polite.

Its a dry cleaners, what can I say. Located in a strip mall with a pizza, Coney and Thai place. My…read morehubby has been coming here for 4 years now and just dropped off stuff last week. They haven't ruined anything , or lost our items. Its not the cheapest, but not the most expensive. Once more, we get our items back. My hubby likes what he likes, and he likes these guys. Elite cleaners has our business.

Zero would be a better rating. Not only do they close up early before their posted closing times, 4…read moreof my sport coats and pants came back with huge stains on them. Never again

Poor customer service! I dropped off a pair of jeans and asked for a center crease. I went out of…read moretown for 10 days for the Thanksgiving holiday and when i got back i noticed there was no crease! I brought the jeans back and after giving the owners son my phone number 4 times he finally found the transaction. He then tells me that since it was so long he has to charge me again! I never wore the jeans and their tag was still on the belt loop. When i told him that's not right he shows me a tag that says crease, and says it should have been tagged. He was the one that didn't tag it in the first place! I told him i would never come back and he just blew me off. Can you believe this guy would lose a lifelong customer over a mistake that he made, and was not willing to make right? Unbelievable!

the only reason that I gave it one star is because zero was not an option. spare yourself the time…read moreand disappointment. I took 2 sweatshirts, one lite and the other black.. when it was time to pick them up I noticed that they were stained. I told the guy and he said that he would re clean them. I come back after the recleaning and the stain actually is bigger. I tell the guy that it was NOT there prior to drop off! such a waste of time and I will not be back!

Very poor service. They ruined about 10 of my shirts. I would not recommend them! I tried…read morecontacting the owner and it took forever for her to get back to me. She didn't stand behind her work and I was going there for a long time. Very frustrating

Alpine Cleaners consistently delivers exceptional service. Their team went above and beyond to…read moreensure my clothes were perfectly cleaned and ready just in time for the holidays. The customer service is warm, professional, and genuinely accommodating, and their pricing is very reasonable for the level of care and quality they provide. It's rare to find a business that combines efficiency, attention to detail, and true hospitality--Alpine Cleaners does it effortlessly. Highly recommended.

Took a light jacket inside that could have been washed, short jacket waist length no more than a…read morepound and a half in weight she charged me $22 to clean it. I called other Dry Cleaners around after the fact found out that they would've charged half of that if not less than that, when I call back to inquire this rude witch, said don't worry about what we charge. Be aware of the snake ism within this establishment.