I needed my mother of the bride dress that was wrinkled to be steamed. Teresa was so friendly and…read morehelpful. She Will go the extra mile for you.

I had an issue with my dryer not working before work and i was able to bring in my clothes to be…read moredried. She had it done within an hour, ironed them, and didn't even charge me a penny. Very much appreciative of this place! I can tell they're hard workers

Summary of charges and refunds: Total Paid - $100…read moreItem #1 - leather blazer paid $55; refunded $55 per cleaners choice Item # 2 - suit blazer paid $11.25; received item Item #3 -suit blazer paid $11.25; received item Item #4 -suit blazer paid $11.25; received item Item #5 - suit blazer paid $11.25; cleaner lost item or overcharged customer, refunded $7.50????? Cheated???? Yes, but not dealing with them again for $3.75 Details: On August 5, 2020, I dropped off a bag of blazers (4 suit type and 1 leather) to be dry cleaned that I had been waiting months to be cleaned because of covid-19. I had not memorized exactly what was in the bag in color/brand name. All suit blazers were designer because that is all I buy. My size is not a common size, 2P. When I dropped off my clothes, the man who worked the counter dumped my clothes out of the bag and counted the items out loud. He counted 5. He told me my leather coat had to be sent out to be cleaned. I agreed to pay extra for that service. The other 4 blazers went through the normal dry cleaning process. I paid for and was given a receipt for 5 blazers and paid $100 for the cleaning service of all 5 items. On pick-up day, I drove to the cleaners during the hours posted on the receipt only to find they were closed with a handwritten sign notifying customers of a change in hours. I sent my daughter the next day to pick up my 4 blazers (since the 5th was sent out). The same man at the counter pulled the receipt off the plastic bag and took the other receipt from my daughter and sent her away with just the bag of suit blazers. I needed the receipt to later claim my leather jacket when it is done. I sent my daughter back to get the receipt. He gave her a different receipt for 1 item, the leather jacket only. The receipt showing 5 items, the original version, was "gone". I called and asked her if there were 4 blazers in the package she picked up. She informed me there were only 3. After work, I picked her up and we both went back to the cleaner. We arrived 20 minutes after her 2nd trip there. I informed the same man, who counted the coats in front of me, of the issue regarding the missing blazer. I did not know the brand or color but knew the size. He tried to tell me there were only 4 blazers. I clarified I paid for 5, 4 suit blazers and 1 leather blazer. He proceeded to play math games and act confused. He halfheartedly looked at receipts in his drawer but somehow could not find my receipt but there were others. He then said he must have punched the number into the system wrong. Not even owning to the fact that if he did punch it in wrong, he then overcharged and owed me money back. I told him I at least want the money for the cleaning fee he charged me returned. He then tried to offered to clean another coat for me instead of giving me my money back. I informed him that I don't trust him to clean anything else and yo just return my money. We agreed that I would pick up the leather coat in two weeks when it was done from being sent out. I left with the refund for the cleaning fee for the missing coat, but I am still missing my blazer. No compensation for the cost of a missing blazer. If I had not demanded my money back more than once, I would not have received any money. On August 13, 2020, I received a call from the cleaner. He was upset that I posted a review of my cleaning experience with his establishment. He said I could have talked to him (which I did in person on the 8th and was clear regarding my lack of trust and unhappiness with my service on that day). He then said it was "childish " of me to post my review on social media. He then said since I don't trust his business, that I can come pick up my leather coat because he isn't going to clean it. I said I thought you sent my coat out, I had to pay extra for that. He then corrected himself and said I can pick it up on Monday, at anytime. I said ok, but I want my $55 cleaning fee back, too. He said he will return that to me. I agreed. He then added that I shouldn't have made the previous post because of covid. My opinion is that you should always have great service especially when people are paying for it. He then said he was going to offer me $10 toward a future cleaning service until he saw my review. It would not have mattered at this point because I will never be returning to this establishment. He does not seem to understand what customer service means or business ethics. Tread carefully before trusting this establishment 8/18/2020, my husband picked up my leather jacket today. No issues and my fee was returned. He told me it was the same guy and he was polite.

Its a dry cleaners, what can I say. Located in a strip mall with a pizza, Coney and Thai place. My…read morehubby has been coming here for 4 years now and just dropped off stuff last week. They haven't ruined anything , or lost our items. Its not the cheapest, but not the most expensive. Once more, we get our items back. My hubby likes what he likes, and he likes these guys. Elite cleaners has our business.

They are very nice and professional. I brought my Ugg boots and now they are like new!read more

From the owner: Diamond Laundry & Cleaners is your trusted dry cleaner in Richmond, MI providing professional…read morelaundry services with a focus on quality, convenience, and customer care. We offer expert dry cleaning, laundry delivery, air looming, alterations, upholstery dry cleaning, and tailoring to ensure every item is cleaned and cared for properly. Whether you need everyday laundry or specialty garment care, our experienced team is here to help busy professionals, families, and anyone looking for reliable service. With fast turnaround times and friendly service, Diamond Laundry & Cleaners makes it easy to keep your wardrobe looking its best. Stop in today and let us handle your laundry with care and precision.

Took 2 tuxes in to be dry cleaned. PERFECT! They looked like new when finished. Nicely hung on…read moreshaped hangers. Friendly lady at front desk. Old fashoned quality. Will use again.

From the owner: We specialize in Eco-Friendly cleaning for all garments. We also have an experienced seamstress on…read morestaff at all times. All of our work is done on premises. Schneider's also offers pillow cleaning, fur storage and cleaning, and drapery cleaning.

I dropped off my wool coat for mending and cleaning…read more Couldn't have been any more pleased with Earl's. Cleaned my coat and mended it very well I'll be back!!!

this place is the best, fast service and everything looks amazing. The owners are very helpfulread more

Highly recommend this business! I needed a company that could take good care of my pieces with more…read moreembellishments and was pleasantly surprised. The business was also well very well organized, they give you a ticket that you can bring back when you pick up your items so it made check out very smooth. Like most of the other reviews mention, they don't take credit/debit cards, just cash or checks!

Everyone is do friendly and they do an excellent job! A nice, family owned business. Highly…read morerecommend.

I don't have much need for a dry cleaner but when I do I will go elsewhere. I took in a suit, when…read moreI picked it they informed me the pants were ripped beyond repair. If they were ripped when I brought them in why not call me and further more why clean them?

Best dry cleaning place in the area. I have used them for clothing, rugs and curtains. Beautiful…read morejob at a fair price.

You can't even reach them by phone to ask a question. I am looking for a laundromat with top…read moreloading washers and their ads don't even specify what types of washers they have or anything else you need to know.

Over 25% of the washing machines were out of order this morning and the ones that were working were…read morefilthy.

Always very helpful & very attentive to my / our last minute Suits or wife's Dresses needing to be…read moredry cleaned & or pressed... Great staff, knew they were are go to on the 1st pleasant phone call to them...

Excellent laundromat. I selected it from Yelp based on the single rating posted. I was hoping for…read moredrop-off service and it was available at $1.25 per pound. The last laundromat we used charged $1.25 per pound plus the cost of the machines, so I did it myself. Anyway, a decent value here. Clean place, prompt service. They texted me when the laundry was done. We are staying at Northpointe Shores RV Resort and I noticed a couple of other launderterias (term my husband likes to use, he's from New Orleans) between here and there, but I'm glad I selected this one.