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2 hours
Services - Posh Pooch
Bath and groom only
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This is the best place to bring the fur babies! They are so sweet and take good care of them. We will be back!
I had a great experience with Posh Pooch and they took really good care of my dog. They offer a several different services depending on what you need and I went with the posh groom & style which comes with a full haircut. I really like that they also offer teeth brushing here. They do take a while for their service and I was told about 3 hours but luckily I don't live far away where I can just go back home. There's limited street parking but I had no issues finding parking when I went. Love that they gave my dog a bandana as well!
Terrible customer service. I was a loyal one every six weeks for 7 years. They had a scheduling error. The desk was rude and dismissive. They then told me my dog's vaccine was 7 days past due and refused service. It could have been handled better.
I used to love this grooming place! The customer service was always excellent, and once the groomers understood how I liked my dog groomed, they did a fantastic job. However, in recent years--after multiple changes in management--customer service has noticeably declined. While the groomers are still skilled, the experience has become inconsistent. My dog requires special care due to seizures and ear infections, so I always request express grooming to limit his time there. On my last visit, they texted me when he was done, but the message didn't come through. Instead of following up with a phone call, they left him waiting for three extra hours until I finally called. When I asked why they didn't call, they simply said they were busy. That's not acceptable--especially when I'm paying for express service and they know he needs prompt pickup. It's this kind of inconsistent communication and lack of accountability that led me to stop coming. I won't return unless there's a clear change in management and a more reliable customer service policy in place.
Updated: The owners responded and offered a full refund for the inconvenience! No one is perfect and mistakes are inevitable, but this owner took responsibility and put the customer first. Thanks Posh Pooch! I recently visited this Posh Pooch to use the self wash station. This was my first visit; I had found them by searching for self wash locations in my area. They advertised the price for using the self wash station as $20. However, when I completed my wash and went to pay, they charged me $45! I notified the representative that there was a mistake as the website says it is $20. I even pulled it up and shared it real-time. The representative said that they had recently changed their prices for self-wash. I told her that it is unfair to advertise one price and charge another, especially charging more than double the advertised price. They said they understood and would notify the owners but did not refund the difference. I asked for the owners email and wrote to inform them of the issue. I also requested they honor the advertised price and refund the difference. I am currently awaiting a response.
Rubbie always does a great job with our little guy. He's an anxious dude and she treats him with care! He gets the works, (bath, nails, etc!) and we know he's in good hands. The communication is great, he's done quickly and we have a regularly scheduled appointment to make sure he's always at his best. And you've gotta love the location, great for a stroll on the beach, shopping or a snack while you wait.
I am never the type to write a review, or honesty trust anyone with my dog, Effy. Every place I've been to doesn't do the job quite right with cutting and handling her coat or being gentle with her sensitive skin. They go above and beyond. They are very attentive to her, cut her coat the perfect amount, and leave her looking silky and refreshed. You can tell she feels bonita afterwards ;) I would recommend Ruby 10000000000x and more. She knows how to make it work with your dogs coat and requests
We've been using the Posh Poosh for almost 3 years now with fantastic results. Our mini Aussie Cooper loves coming for his monthly trim and bath! He's very finicky, so the excitement he displays as we drive up tells me he's treated well. Thank you for everything Posh Pooch Crew!
Thank you Posh Pooch for always taking care of my sweet girls! You always do such a great job and love my girls through your grooms with them! They are such sensitive girls and do such a great job at Posh Pooch because of the care & attention you give!
very happy with posh pooch! was able to get in quickly and grooming was fast!! they listened to haircut requests & delivered! my pup is happy, smiling & can see again. highly recommend & definitely coming back :)
Took my puppy to Posh Pooch for his 2nd grooming and I am very pleased. Milo was very nervous and shaking but Vanessa handled him with such care and really listened to my wants and concerns for Milo and his grooming. I will absolutely bring Milo back to posh pooch! Everyone there is so friendly including the 2 ladies that were there for the dental services.
13 days ago
3 days ago
I'm extremely disappointed with the service lately. I've noticed a pattern of being asked to come in early because they've finished grooming the previous dog ahead of schedule. Now, every time I drop my dog off, I'm told it will take an hour, only to receive a text 15-20 minutes later saying she's ready for pickup. It's becoming increasingly obvious that these grooming appointments are being rushed, and unfortunately, the quality reflects it. Her hair was cut very unevenly around her head, which is unacceptable for the price I'm paying. I expect quality grooming and attention to detail, not a rushed job. Sadly, my recent experiences have been consistently disappointing, and I will not be returning. read more
5 months ago
This is the best place to bring the fur babies! They are so sweet and take good care of them. We will be back! read more
Business owner information
Rachel R.
We’re so happy you and your pups had a positive experience. We look…
I had a great experience with Posh Pooch and they took really good care of my dog. They offer a several different services depending on what you need and I went with the posh groom & style which comes with a full haircut. I really like that they also offer teeth brushing here. They do take a while for their service and I was told about 3 hours but luckily I don't live far away where I can just go back home. There's limited street parking but I had no issues finding parking when I went. Love that they gave my dog a bandana as well! read more
2 months ago
Business owner information
Rachel R.
Hi Cait! We are so happy that you are satisfied with the quality of…
5 months ago
Terrible customer service. I was a loyal one every six weeks for 7 years. They had a scheduling error. The desk was rude and dismissive. They then told me my dog's vaccine was 7 days past due and refused service. It could have been handled better. read more
Business owner information
Rachel R.
Hi Miriam. We’re sorry you were frustrated with the communication…
1 year ago
I used to love this grooming place! The customer service was always excellent, and once the groomers understood how I liked my dog groomed, they did a fantastic job. However, in recent years--after multiple changes in management--customer service has noticeably declined. While the groomers are still skilled, the experience has become inconsistent. My dog requires special care due to seizures and ear infections, so I always request express grooming to limit his time there. On my last visit, they texted me when he was done, but the message didn't come through. Instead of following up with a phone call, they left him waiting for three extra hours until I finally called. When I asked why they didn't call, they simply said they were busy. That's not acceptable--especially when I'm paying for express service and they know he needs prompt pickup. It's this kind of inconsistent communication and lack of accountability that led me to stop coming. I won't return unless there's a clear change in management and a more reliable customer service policy in place. read more
Business owner information
Rachel R.
Thank you so much Carmela for sharing yours and Waffle’s experiences…
2 months ago
Scout need a groomer who knew how to groom a doodle. She'd had a rough month and this was just what she needed! First timer! we are very pleased with the service. I also appreciated the reasonable turnaround time! read more
Business owner information
Rachel R.
We hope to see you and Scout again soon!
10 months ago
Updated: The owners responded and offered a full refund for the inconvenience! No one is perfect and mistakes are inevitable, but this owner took responsibility and put the customer first. Thanks Posh Pooch! I recently visited this Posh Pooch to use the self wash station. This was my first visit; I had found them by searching for self wash locations in my area. They advertised the price for using the self wash station as $20. However, when I completed my wash and went to pay, they charged me $45! I notified the representative that there was a mistake as the website says it is $20. I even pulled it up and shared it real-time. The representative said that they had recently changed their prices for self-wash. I told her that it is unfair to advertise one price and charge another, especially charging more than double the advertised price. They said they understood and would notify the owners but did not refund the difference. I asked for the owners email and wrote to inform them of the issue. I also requested they honor the advertised price and refund the difference. I am currently awaiting a response. read more
11 months ago
Rubbie always does a great job with our little guy. He's an anxious dude and she treats him with care! He gets the works, (bath, nails, etc!) and we know he's in good hands. The communication is great, he's done quickly and we have a regularly scheduled appointment to make sure he's always at his best. And you've gotta love the location, great for a stroll on the beach, shopping or a snack while you wait. read more
1 year ago
I am never the type to write a review, or honesty trust anyone with my dog, Effy. Every place I've been to doesn't do the job quite right with cutting and handling her coat or being gentle with her sensitive skin. They go above and beyond. They are very attentive to her, cut her coat the perfect amount, and leave her looking silky and refreshed. You can tell she feels bonita afterwards ;) I would recommend Ruby 10000000000x and more. She knows how to make it work with your dogs coat and requests read more
1 month ago
Business owner information
Rachel R.
Thank you for your long loyalty!
10 months ago
We've been using the Posh Poosh for almost 3 years now with fantastic results. Our mini Aussie Cooper loves coming for his monthly trim and bath! He's very finicky, so the excitement he displays as we drive up tells me he's treated well. Thank you for everything Posh Pooch Crew! read more
11 months ago
10 months ago
Thank you Posh Pooch for always taking care of my sweet girls! You always do such a great job and love my girls through your grooms with them! They are such sensitive girls and do such a great job at Posh Pooch because of the care & attention you give! read more
11 months ago
very happy with posh pooch! was able to get in quickly and grooming was fast!! they listened to haircut requests & delivered! my pup is happy, smiling & can see again. highly recommend & definitely coming back :) read more
1 year ago
Took my puppy to Posh Pooch for his 2nd grooming and I am very pleased. Milo was very nervous and shaking but Vanessa handled him with such care and really listened to my wants and concerns for Milo and his grooming. I will absolutely bring Milo back to posh pooch! Everyone there is so friendly including the 2 ladies that were there for the dental services. read more
10 months ago
They always do a great job with Piper and are very nice! I would recommend Posh Pooch to anyone who needs a groomer. read more
1 year ago
Rubbie is amazing!! She always does the best doodle cuts on my babes. She's very gentle and loving with the pups. They always come out beautiful!! read more
1 year ago
1 year ago
1 year ago
The service here are amazing ! I text last minute and they got me an appointment for Gronky for the next day. Highly recommend this place read more
1 year ago
1 year ago
Business owner information
Rachel R.
Thank you for sharing this! We look forward to grooming all of your…
3 months ago
1 year ago
4 months ago
9 months ago
1 year ago
I think I finally found the local place to take my girlie!! You can sit there and wait on a couch area, if you want. It's so spacious, clean, and so cute inside! Ruby helped us and she was so sweet to my baby; she got on the floor at eye level with her to pet her and talk to her to get her comfortable. Ruby did a fantastic job and I will definitely come back here- thank you! read more
1 year ago
10 months ago
2 years ago
My dog was injured here!!!!! This was a horrible experience, and I will never be back. The dog was groomed and they cut my dogs nails down to the quick when I spoke to Nadia as the owner today she tried to blame me for her teams irresponsible method of cutting the nails. My dog was injured in the care of these groomers. I am absolutely traumatized that my poor dog had this happen to them and it is because of their trimming my dogs nail to the quick. Pictures below. Do not go here!!!!! Unfortunately, the owner is a liar and has responded to say that they did not trim the nails with my dog. I do not have time to make up false allegations against an company that has hurt my dog. Do not send your pet here if you care about your pet. I would not trim my dogs nails that short, they're grooming studio did cut the nails and admitted to it. completely unprofessional and a bunch of liars. read more
Business owner information
Rachel R.
Hi Daisy. We are sorry to hear that your dog’s nail is split. Nails…
1 year ago
My furbaby CC's First visit, I believe I was more stressed than she was, lol, Ruby has AMAZING customer service. My Yorkie came out looking like a Yorkie Super Model! CC left relaxed and service was done professionally and quickly! Definitely recommend taking your furbaby to Posh Pooch! read more
6 months ago
2 years ago
They did such a great job on my sweet girl. She looked and smelled so clean! They were so friendly and careful with her. She's even smiling :) Also my appt was needed at the last min and their phone service was very accommodating and thorough. Looking forward to coming back here read more
1 year ago
We came in for the first time today! They were able to get her in on short notice and did such an amazing job. They totally understood my dog's breed and how to cut her hair and took excellent care of her. They had such great energy and love for the dogs, my puppy was snuggling up to one of the girls' legs before she realized I was there to pick her up. So happy with how well groomed she is! We'll be back for sure! read more
5 months ago
1 year ago
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Ask the Community - Posh Pooch
Where are dogs kept in the back? Are they in separate cages?
How much is the self-service wash?
We took our dogs there in April 2023 & it was $20 to use the self-service wash. This included shampoo and towels.
Review Highlights - Posh Pooch
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