I've gone to Portrait Simple both in Burlington Mall and more recently in Natick Mall to get…read morespecial non-US passport photos done for little ones. Derek is the manager in Natick (who I met in Burlington awhile back when he was there for a rare occasion). He was quick and to the point, very professional but also nice. We were able to get the digital file too for our needs. We called ahead and everything was prepared for us when we arrived. Highly recommend.

Portrait Simple staff is rude and cursed me out on the phone when I called to inquire about the…read morewell being of the bunnies. The manager Becky was particularly hostile. They treat their bunnies horribly--don't even give them hay which is 80% of a rabbits diet. Look at the tiny 2x2 cages they keep their bunnies in, with wire bottoms. Honestly, after this experience with them I would never recommend this place to anyone.

I almost canceled our appointment several times because of my camera shy son and low key…read more(disagreeable) husband. Who knew we were actually stepping onto a stage with the greatest magician ever- For some unexplainable reason, they couldn't say no to Tori! She had the command of a lion tamer and the talent of Annie Leibovitz all rolled into one creative package. Super efficient as well! The session flew by and we were left with the best collection of photos since our wedding. If you're on the fence about making an appointment, just ask for Tori and you will be well taken care of. We WILL be back!

Terrible photographer! Our whole family scheduled to come in for a family portrait session. The…read moregirl who took our picture didn't even care, not only her photography skill was bad but she didn't help correct us or sometime ours shirt or hand was off.... Etc. a good photographer would make comments and suggestions in term of what work and what not. The photographer her has low skill. For the price I paid for, I better take picture and home myself. By the way, their price is expensive.

Absolutely outrageous prices. $100 for a 16x20 when Staples/Walgreens will make one for $16? $30 a…read moresheet for basic 4x6 when you can get them for pennies on the dollar anywhere? Ended up just buying one digital photo so that I can print MUCH cheaper elsewhere. Only one because $75 per digital photo; really though? Basically they know their prints are stupid expensive and customers will look to print elsewhere. All of this is in addition to the session fee of course. They don't display most of their prices online so that you can find out after the fact. Never coming back nor recommending after learning of their ridiculous costs.

I never made it in for photos because staff could never be bothered to pick up the phone no matter…read morewhat time of day I called over a 5 day period. Did not respond to emails either. Had to call another location to ask them to get the store to call me back. Owner sees no problem with that and is rude. Instead of trying to rectify the problem he choses to whine to me about how his business operates, what his labor costs are, how many branches he owns. All not my problems as a customer. Who would patronize such a business that offers mediocre at best over priced photos? Definitely not worth the hassle. BEWARE and read the other reviews.

Laura Shachmut is an incredible photographer. She puts so much talent, energy, creativity, and…read moreintelligence into her shoots, the props she brings, the ideas she has. She is focused but easy to be around, with a fun personality and real professionalism. She's great at keeping the kids happy and occupied for these I-can't-believe-she-got-that-on-camera moments and gets some of the best smiles and expressions out of them. I want her to do a photo shoot with me and my husband next. Her prices are so reasonable, too--you get unbelievable value for what you spend, especially for the Boston area. People will think you spent a whole lot more than you did, and I guarantee will ask you for her number. I love that. Like someone else said here, the hardest part is narrowing the images down--any one of them would be your favorite shot from another photographer, but with Laura, it's just soooooo hard to pick. I wish I had more walls!

Laura takes absolutely gorgeous photos - she came to our home for a combined newborn and family…read morephoto shoot, and captured our older children's personalities so perfectly, and got the most beautiful photos of our newborn as well. We loved the photos of our whole family too! Laura is both professional and laid back, so easy to work with, and fantastic with children - she put both of our "big" girls (ages 3 and 2) at ease quickly - and they can be tough nuts to crack. Laura has three children of her own, and I think this plays a huge role in her ability to relate to little ones, and to get them "on board" with smiling and having fun for photos! We love Laura and will definitely work with her again in the future!!

Stephanie has been doing my son's photos ever since he was 6 months and she is absolutely AMAZING…read moreat what she does! She's patient, kind, super fun and always has such a beautiful outcome on our photos! I love her and as long as she's there, I'll keep bringing my son for us to do photos and she also has been doing my sister and her children's photos for years as well! She's awesome!! Thank you, Stephanie!!!

When you go for pictures you'd think they would be on point with it. Only job is to get a good…read morepicture right? Went with my sister in law today for Christmas pictures with our kids... what we thought at the time were great pictures, turned out AWFUL with the background and props. Only giving it a 1 star due to the photographer who was great with the kids. My recommendation- don't go here! Ever.

Photographers are plentiful, and one could get lost attempting to secure one for a myriad of events…read moreor even just a simple portrait. With this company, the experience, the process, and the results will exceed every level of expectations! From the moment we arrived in the home of Maureen and Dave, hospitality reined, and the hands-on treatment was ensured. We never were mishandled and rushed or even treated like just another appointment. To get a tintype here is to be carried into history and ultimately to the result of something that I could not describe here to give it value! This produced image becomes a keepsake that your family will have through the generations. Please let Dave and Maureen do this for you. To have a product and the experience is more than worth the cost. Just outside of Boston and plenty of street parking. Book your experience today!

I am giving a 5 star review specifically for Anthony, a photographer at the Emerald Square Mall…read morelocation. I have had terrible experiences with JCPenny Studios in the past with making us wait well over an hour for family or newborn photos and with having extremely rude staff. I once had a photographer say that he wouldn't be positioning anyone for photos because his job was to only take the pictures. I do continue to use JCP photo because of their availability and pricing compared to using a personal photographer. I had the most wonderful experience with Anthony because took us on-time and was professional as well as trying his best to do whatever he could to get my 1,3 and 5 year old to smile. I do believe that corporate is mostly to blame. How can you expect good experiences from photographers that are given such small time frames to take family pictures?

I received a 2yr membership as a gift from a family member when my son was born so we could take…read morefamily pics. I've been here a fair number of times & the service is always consistently $h1tty! The first time I went was for newborn pics, the girl staged photos of a large stuffed animal we bought as a prop for our newborn pics. The noodle she used to prop the stuffed animal up showed up in almost every single shot she took & ruined all our newborn pics. We had about 3 images to choose from. I was pissed. Do they not pay attention to the images they take on their camera & restage for quality?! We didn't complain. Second time we went was for family pics. The wait wasn't long but still waited for 15mins after our appointment time. The shoot went great & the photographer showed experience. We left happy. The date comes around to pick up our pics & I show up to get them. The pics weren't in yet & were delayed yet I got no call about it. I wasted my time & a trip to pick up pics that weren't there. The manager compensated me w/free pic magnets. I couldn't care less but still didn't leave a complaint w/anyone. Third time we went for 1yr baby pics, we waited wayyyy past our appointment time & there weren't many customers there; we must've waited for an hour or so. The photographer was good & did well directing the shoot. We had to then wait for a while AGAIN to be able to pick our images to order. Ok fine whatever. The send a survey email & hubby rips them a new one w/the shotty service. By now, we decide not to renew the portrait membership & never come back. Welp our relatives have the membership & wanted to do a generational family pic for the holiday & to none of my astonishment we show up at our appointment time for 11:40 & don't get our turn until 12:50!! By now my son had a full blown meltdown & I had to take him to the car to calm down. How does management book appointments & not honor the time especially working w/families w/young children?! The photographers have been consistent w/good shot but the overbooking & poor time management causes a shit storm at this place. While we were there, another family had waited for 2hrs & yelled at the manager btw. I'm never coming back here. This place is a hot mess!!

Lori did an in-home session when our newborn was just 2 weeks old. She captured our family…read more(including our 5 year old) in our home, in our element. I love the pictures, especially the way she used the light. I adore looking back on this little moment in time!

From the owner: Lifestyle, documentary, and portrait photography for events, seniors, families, newborns,…read morematernity, headshots, and more! On location or in your home (please note I do NOT take studio photos). From birth stories and Fresh 48 sessions to lifestyle family sessions to documentary wedding and event photography, my business is capturing real connections in everyday moments for families just like yours.

If I could give Rebecca from RZ photography more than five stars I would. She has done various…read morephoto work for me and my family throughout over 20 years now. Her commitment to photography and its craft shines through in every aspect of her work. I also admire her artistic work and admire the way she can capture the essence of elegance and timelessness in every image, both in black and white as well as in color. She brings a unique perspective to every shoot, by listening and creating an environment that puts the subject at ease. But what really sets Rebecca apart is her dedication to quality; from the moment she meets you to the final print, she ensures that every detail is perfect. I absolutely recommend her services for anyone seeking more than just a photographer, but a true artist who crafts each image with care and precision.

Rebecca Zilenziger is by far the most professional photographer I had the opportunity to work with…read morein Puerto Rico. While spending my holidays in PR I stumbled upon her Studio in the beautiful second floor of her Old San Juan studio. My portrait photograph came out excellent and it has represented me online and in my portfolio for years. Rebecca is a unique photographer and an amazing human being with a rich cultural history. Through her work I received a gift that I will display for the rest of my life and at the same time have a wonderful new friend. Thank you, Rainer