As with many chain restaurants they're the same over and over and over again. The only difference is the service level from one place to the next. I order the same thing at every Portillo's, a combination with peppers. It hasn't changed in years. That's their specialty and that's why I go there. It's always made the same and I can depend on it being the same. The service was particularly better here than I experienced at some other locations. The cashier was friendly and helpful explaining the sizing options. I would go back time and time again. read more

First time having Portillo's! Yummy! We had the #1 Italian Beef combo and it was so hearty and delicious!! We got it dipped and added mozzarella cheese. It was so perfect! We scarfed down our food it was so good and I forgot to take pictures lol my Husband even asked if I took pictures lol The service was fine, easy and efficient young man. It's old school for sure, reminds me of being a kid in an Italian restaurant! Fond memories indeed! I will be back! read more

So FUN. Very Catchy Signs. They are super busy, and offer multiple parking lots. In a really busy family fun area. I was shopping nearby and the signs caught my attention. It's amazing they are still here, I remember when they first opened maybe 20yrs ago. Wow. I love how it's like walking into a history lesson. Like a USA historical site location. Do people pay attention to their surroundings and treasure hunts? Very unique. Very interesting. I love how modern it is and easy to navigate. They really are clean and organized for such a busy place. They have been in this community for a long time. And are still doing so well here. That's awesome! I used a new self serve kiosk. I find those are very helpful and no communication is needed at all. If you can see pictures, you can pick your food. Kids can navigate it. Good way to get them to "self help" and guide them to make good decisions. They call a number. I pick up my food. Clean dining room. Picnic traditional table clothes. Also the old Pizza Hut brand use to use those too and it was very catchy then. My chargrilled burger was amazing. It's so fresh, juicy, and perfect blends of goodness in a fresh sesame bun. The cheese sauce on the side for the Krinkle Fries. Yum. They do have Coke Zero products. They also have a famous chocolate cake & cake shake. So good. I had plenty left for another meal later. They also have a large catering business attached. That was super organized also. There was a bar but they were not open. read more

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Ordered through door dash and it was very good. I got the beef and cheddar croissant. The croissant would be better to order if you were to dine it, but still very good. The chocolate eclair cake is definitely a must! read more

Great you are great portillo I love portillo I love the food Cheese fries I love you portillo read more

Portillo's & Barnelli's Summit - Cake - Hot Dogs Near Me - Summit, Illinois

Open late an not far from Midway. Flight delayed and arrived late, hit the drive-thru before heading north. Food is always great at Chicagoland Portillo's read more

Beef with hot peppers, original way, not baptized. Nice flavor on the beef, complimented by the hot peppers and the wonderful bread. Slight crispy crunch to the bread, yet chewy read more

The ordering process is super confusing but once you're pointed in the right direction, it's all about the food! - Parking is plenty. There are 2 adjacent lots next to each other that are open and easy to park in. - Interior is clean, spacious, and open. Lots of tables for large and small parties. - Order at the cash register at the right end of the store, and wait for your receipt number to be called at the pick-up counter - 2 Original hot dogs: 10/10. So good. I love the textures with the pickle and the yummy pepper - Maxwell Street Polish: 9/10. I LOVE the polish sausage! So juicy and the helpings are generous. I wish it had the same flavor profile as the original hot dog, and it would be an 11/10 - Chili Cheese Dog: 5/10. Nothing to write home about! - I also got another specialty polish dog, but I don't remember the name! It was very rich and filling, a bit too much for me, but that's also personal preference - 7/10 - Fries are extra salty, just how I like it Everything was under $35! Such a steal in this day and age. I would come back here again! read more

Portillo's & Barnelli's Summit - Hot Dogs Near Me - Summit, Illinois

HOT DOG POLITICS Who says I have to vote Democratic or Republican? I should be able to cast a ballot for Portillo's. I'm always on the lookout for a new location of this beloved Windy City chain, which has now expanded into California, Texas, Florida, Iowa, and Arizona. I recently started a new job in Chicago and found a Portillo's (this one in the town of Summit) off of Harlem Ave. As with all Portillo's, this one has a particular theme (1930's prohibition) with plenty of stuff to look at. A classic Chicago-style hot dog ($3.90) with extra sport peppers is the way to go. My wife usually gives me hers, since she's not a fan of the intense but short-lived burst of spiciness they're known for. Crinkle cut fries with a cheese cup (only $1 extra) make for a solid accompaniment, and wash that down with a large root beer ($3) for a terrific lunch. I thought the spicy chicken sandwich ($7.25) was tasty, a good-quality breaded chicken patty with lettuce, tomato, and spicy mayo on a brioche bun. Their Italian beef is a step below Buona -- and a whole set of stairs below Johnnie's -- but the beef 'n cheddar croissant is delicious. Their bacon & cheese charburgers deserve more attention, too. Fill out the survey on the back of the receipt, and you'll get a free large fry on your next trip (a $4 value). You can repeat this ad nauseam, though as long as you're giving them business I'm sure the nice people at Portillo's don't mind giving away fries. * TL;DR * You wanna know who I'm voting for in this year's election? I'm supporting the candidate who knows that ketchup doesn't belong on a hot dog (and let's be clear about one thing: since Donald Trump prefers his steak 'well done' with fries & ketchup, ain't no way his basic Oompa Loopa ass is ordering a dog "run thru the garden". Kamala, on the other hand, seems game to try anything once). I don't mind the fact that their parking lot is separated, but during last visit the line to place an order moved very slowly. When I finally got to the register, I overheard the guy next to me being asked if they wanted to try a slice of cake for just $1. Ummm why wasn't I offered this?? Of COURSE I would've said yes! I love cake!! In fact, I'm offended they didn't ask me how I'd like to get fatter. This Portillo's is run well, it's just not as good as others. read more

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I never thought I'd be writing a review like this about Portillo's -- the place I grew up loving -- but this visit was honestly disappointing on every level. First, the beef sandwich was a joke. The photo speaks for itself: a long roll with barely a thin strip of beef running down the center. It looked like they took one small handful of meat and stretched it as far as possible. Not only that, but the beef was bone dry -- as dry as the Sahara desert. No dip, no juice, not even the extra gravy I paid for. The bread wasn't soaked, wasn't moist, wasn't even warm... just dry and sad. The fries? Don't get me started. Instead of normal fries, I got a pile of short, tiny pieces -- like someone scooped the bottom of the bag and tossed all the leftovers into my order. For the prices they're charging now, that is completely unacceptable. This is not the Portillo's I grew up with. I'm not even that old, and yet it feels like the place has declined drastically -- quality down, portions down, and prices doubled. It's honestly embarrassing how far it has fallen. I miss the Portillo's that actually cared about giving you a legit beef sandwich, dipped properly, loaded with meat, with fries that weren't scraps. Huge disappointment. I won't be rushing back anytime soon. read more

Portillo's & Barnelli's Summit - Big beef sandwhich - Hot Dogs Near Me - Summit, Illinois

Portillo's is an excellent place to visit especially this location knowing it's the very first location. Portillo's will always be my favorite place to go on Wednesday nights. I'm quite displeased with the introduction of the birthday cake. It doesn't have the same rich flavor and moist texture as the chocolate cake. The food is fantastic, you can get free refills, the service has only become better since 2019, and I somehow only hear Count Basie songs when I eat there. However I can't say the same about Barnelli's. Before the pandemic, Barnelli's had a much bigger menu and the food was of a higher quality. They had removed over 2/3 of the menu taking away most wraps and baked spaghetti. I'm still disappointed about the cuts made on the menu. I highly recommend eating at this historical icon of a restaurant. read more

Horrible service, never a good idea to hang up on a customer mid sentence, or at all. Updated review - Thank you to Portillos Customer Service for making this right and fixing this issue. Will be returning! read more

This is one of the few Portillos/Barnellis Pasta; old school Portillos here in Summit. Never disappoints & a must while in Chgo! We miss Portillos, put one in SWFL! read more

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Portillos service overall has gone down tremendously over the last few yrs. This will most likely be my last visit. For 1 the wait time is absolutely ridiculous. 2 the beefs are so dry even when you get them dipped. And the sausage on the combo is so dry and overcooked. The fries taste like they've changed the brand the originally used they look fresh but the inside are pretty much freezer burnt. The peppers aren't even good anymore nor are the hot. Very disappointed. read more

Edited: Portillos tried to respond below but the website link doesn't even work!! See the screenshot below. Do not give this location your business. My step father was brutally attacked by an employee in front of my Mom and no one did anything. I'm sure you're wondering what he did to provoke it, but it was completely unwarranted. How can you justify assaulting a senior citizen that was patronizing your business? Then when the police came, they mistreated my Mom and step Dad. Portillos gave my Mom a fake website to visit to file a report. I'm completely and utterly disgusted with how both Portillos and the Summit police handled this matter. read more

Portillo's & Barnelli's Summit - Hot Dogs Near Me - Summit, Illinois

Cheap hot dogs.... done right. I mean honestly, enough said. It was touted as "the Chicago Dog" by my fiancee's family and I have to say that it definitely was something I wanted a second round of but that's just because I think the Chicago Dog flavor combination is superior.... not because this Portillo's myth is actually true. I think they just do it "right" and have been doing it "right" for a long time. If you're in Chicago, wondering if you should try it... try it. Just don't expect to be buying a post-card and writing home about it. read more

One of my fave's when in Chicago. The old reliable Italian beef with peppers dipped is my standard. But today I went different. Changed it up with an Italian pasta dish. It was delicious. Tried the rigatoni with vodka sauce. A little bit spicy but definitely tasty. Did the side garden salad, a side meatball and garlic bread. It was enough for two! I enjoy coming here. The atmosphere is relaxed and casual. Counter service and bus your tray. The decor is nostalgic signs and oldies music. Perfect for lunch and dinner, crowds of all sizes and ages. read more

Portillo's & Barnelli's Summit - Rigatoni ala Vodka - Hot Dogs Near Me - Summit, Illinois

First stop once we landed in Chicago. The place wasn't too crowded: I just ordered the regular dog with everything on it. I don't really see the hype about this place it's just a hotdog with a bunch of stuff of it, kind of makes it hard to eat a bit. Overall it was just ok, I didn't get full from it at all. I guess I couldn't of removed the pickle and peppers on it, doesn't belong on a hotdog to be honest. read more

Portillo's & Barnelli's Summit - Portillo's dog - Hot Dogs Near Me - Summit, Illinois

The mid west's in-n-out (of the west coast)? Not quite but sort of in that it's almost ubiquitous here in Chicago land. The food is alright & i stop by when visiting and its always been great. Don't know how I would feel if i lived here. read more

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italian beef with hot giardinera was perfect. the fries weren't that special and neither was the vanilla shake. service was quick and friendly! lots of seating and is cleanly. read more

There isn't anything I can say about Portillos that hasn't already been said. I'm luckily to live so close to this place. Portillos always is serving fresh food and there have been very few times I've been displeased with being here. Barnellis deserves more love, the pastas are fantastic(i could eat the vodka pasta daily) and my SO loved the variety of salads. I do miss the chicken Cesar wraps, although it looks like they condensed their menu post covid. The meatballs here are outstanding, I usually get a side every time I get a pasta. read more

First thing is, I LOVE Portillos. I'd eat it at least once a week if I could but sadly I don't live near one. #1 suggested menu item (although you can't go wrong with anything), Italian big beef dipped, with mozzarella, cheddar, cheese sauce, american, sweet peppers; large cheese fries extra cheese; large drink. The food is worth the wait and I love that each restaurant has its own theme. Service is fast and food is affordable. read more

This is the worst Portillo's ever. It never fails for them to mess something up , this time my wife ordered a combo and all we got was a Italian sausage with no beef this is terrible I'm tired of there screw ups Never again Portillo's you lost a customer due to poor management Portillo's fall off read more

Portillo's & Barnelli's Summit - Italian sausage - Hot Dogs Near Me - Summit, Illinois

Two separate occasions: I went through the drive through and it wasn't busy but they got my order wrong and I only got spaghetti with a meatball and a salad. Idk how you could mess that up but they took forever to fix it. Seems like the customer service has gone down substantially compared to what it used to be. Second time we went in to order and I decided to try a new pasta from the Barnelli's side, penne diavolo and it was delicious! After our meal, I went up for a refill and they usually are so friendly but everyone seemed to hate life. I still love this place but I'm disappointed about the decline in customer service. read more

Portillo's & Barnelli's Summit - MEATBALL (EACH) - Hot Dogs Near Me - Summit, Illinois

It makes me sad to have to leave a three star review. Since I was a kid I loved portillos my favorite dish was the fettuccine Alfredo but they changed their recipe and made it a little more garlicky which I am not a fan of. The staff has been a little mean recently and not friendly. read more

The food was amazing and if you're ever in the area, I would say this is the place to stop. Customer service was top-notch and the food was served hot and fresh. The atmosphere is very relaxing and welcoming. I would give this place a 10 star and tell all my friends and family to stop by if they're in town. read more

I cannot speak to the inside of the building, but if it looks like the outside it will be fun. The drive through always works fast and is easier to order the garden dogs through the drive through, because they seem to take longer. The food is always tasty and fresh, and glad they have a vegetarian option. read more

Just had a beef sandwich the other day, it was terrible. Not sure what's going on there but the quality is definitely not what it used to be. There used to be lines for the drive thru all the way onto Harlem at all hours of the night, now, it's a five minute wait for terrible, cold food and high prices because no one goes there anymore. read more

Man listen!! It was EVERYTHING that people told it was! Food was fantastic, service was great, and the vibe was busy but cool! I can't wait to come back! read more

Portillo's & Barnelli's Summit - Big Beef Sandwich - Hot Dogs Near Me - Summit, Illinois

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They need to package their deliveries differently, DoorDash and Uber drivers regularly steal food because they don't seal the bags, they just fasten the handles. One single French fry was at the bottom of my bag tonight which means it was included in my order but was stolen by the driver along with with hotdogs which are easy to slip thru where the handles are fastened. Also there's the fact they are garbage now that old man Portillo sold the joint. Quality has taken a landslide and every location I've given a chance to has screwed up my order in some way with no attempt of rectifying it, go to Chickie's best beef in Chicago read more

tastes just like i remember it tasting! got a beef with peppers and cheese and a cake shake. also stole some of the cheese fries from our neighboring table. suckers! read more

I ordered a couple of Caesar salads to go. I can't believe anyone would actually have served this lettuce to anyone! The lettuce was soggy and half of it was brown and wilted. I used to love their salads but I wouldn't eat these. I'll stick to the beef sandwich. read more

Portillo's & Barnelli's Summit - Hot Dogs Near Me - Summit, Illinois

I waited in the drive thru line for over 30 minutes. It was insane. Why does anyone go back? I won't. You can't escape the line either because they built a fence so you can't get out of line. The night crew and manager should be retrained or fired. read more

Best goddamn hotdog I've ever bought outside of Sam's club cause everything about a Nathan's hotdog from Sam's is the best. But wait I got this sausage with chili and cheese with fries and a beer and honey let me tell you, I wanted another. This place I'll be going when I join the boyfriend in Indy on the weekend cause I love love hotdogs. Try it and let me know me know. read more

Portillo's & Barnelli's Summit - Great Chicago IPA beer - Hot Dogs Near Me - Summit, Illinois

Great! Delicious! Loved atmosphere & food is outstanding. Portillo's original Chicago hot dog, my fave!

To be completely honest, I didn't look up what a Chicago-style hot dog was before I came here, but wanted to try one because it's a Chicago staple. I don't like pickles, tomatoes, or mustard... and the beef hot dog comes with all of that plus relish, onions, and peppers. The hot dog wasn't bad but I wasn't blown away. It tasted like any other hot dog after I took off the pickles and tomatoes. The Italian Beef Sandwich was also lackluster. It was just slices of beef and bread. The person who took our order recommended we get hot peppers on the side but it should've been added onto the sandwich to add flavor. Overall, it felt like the sandwich was missing some sort sauce. After we ordered, I noticed on the menu that you could've ordered it with extra gravy or dipped so I probably should've gone with that for more flavor. read more

Portillo's & Barnelli's Summit - Hot Dogs Near Me - Summit, Illinois

Typical Portillo's chain restaurant, hubby needed his Chicago dog fix! He loves the Chicago dog. I got the chopped salad and asked " what's the house salad dressing?", the cashier said I don't know, ""we'll go find out"! Need more training for these cashiers! Chopped salad is good, processed salad dressing is in a portion cup, ok. Service, is ok but I think the manager was training people during lunch time and had no customer service as lines were forming and had no time to address customers, that's fine read more

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Me & my family from out of town went to sit in & eat and it was an average experience, Howe er after getting called up to get our food the cake shake machine was down but was quickly made up by being offered 2 free desserts & not only that we had 2 infants with us, SUE was so sweet and offered us not only hats for our babies but when she came back offered us refills on our drinks as we were packing up! Thank you Portillos for your kind customer service read more

got the jumbo chicago style hot dog and small chocolate cake shake- hotdog was mediocre and I probably wouldn't get it again unless I have late night munchies. Cake shake was delicious and definitely worth the excessive sugar intake. Surprisingly wasn't too sweet! -quick service -very old school/retro dining vibes read more

Portillo's & Barnelli's Summit - Hot Dogs Near Me - Summit, Illinois

Quick service on the way to the airport even though they didn't follow my request. Nice casual ambiance with wonderful food. I asked for double wrapping of 6 king beefs because I was bringing them back to Houston and they couldn't or didn't fill my request. Needless to say everything was wet, soggy and the paper bag was torn apart upon arrival. I will definitely always support Portillo's though, but they need to understand that not everyone who goes there is a local. Definitely, I recommend them everywhere. I love Portillo's and wish they would have one here in Houston on the East side along the I-10 corridor towards Baytown. 4 stars only because they didn't double wrap my big beefs. read more