I have been coming to this location for several years now, I prefer this one over The Collection in Coral Gables because they only dealt with Porsches so it's less busy plus from my home I can get here faster despite being a few miles further. In any case, the service department here is top notch, Mark Wright is a phenomenal person and keeps me always informed and is very accommodating. For buying Porsches I stick to The Collection where I have my guy but Services this is the place! read more

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I rarely write reviews, but our experience with Porsche West Broward's service department was so appalling that I feel obligated to warn others. We are long-time Porsche customers and have always appreciated the facility itself -- it's beautiful and well-maintained. But the service department has completely shattered our loyalty. It started a few months ago when we noticed strange noises coming from our Porsche Cayenne while driving. We brought it in, their certified technicians test drove it, and told us flat out that nothing was wrong. We trusted our instincts, took it to our personal mechanic, and within no time they identified a wheel bearing problem. We had to bring the car BACK to Porsche West Broward, where they suddenly confirmed -- yes, there was in fact a bearing issue with the wheels. So their own proprietary Porsche-certified technicians couldn't identify something that a regular outside mechanic caught with no problem. That alone tells you everything about the competence level here. Fast forward to now -- our Cayenne has been sitting at this dealership for WEEKS and they are refusing to return it to us. Communication is nearly impossible. Getting a straight answer is a battle. We are not being treated with any level of respect or basic human decency, let alone the standard you would expect as a luxury vehicle owner. The facility may look like a five-star experience. The service department operates like the opposite. Save yourself the frustration, the wasted time, and the disrespect. Take your Porsche anywhere else. read more

Consistently provide great service and remarkable customer service. Changed to W. Broward after sub par experience at Champion. The difference in service is noticeable. Ask for Luana, shes great! read more

Amazing experience! From the moment we walked in, we were treated with respect and attentiveness. Alex Muneton was a fantastic ambassador for the brand. We visited multiple dealerships across different vehicle brands, and Alex stood out as one of the best sales professionals we encountered. He was patient, knowledgeable, and took the time to ensure we fully understood what we were getting for our money and what the brand represents. He showed us multiple options and thoroughly explained the features associated with each one until we found the vehicle we loved. This is our first Porsche, and it probably won't be our last. Daniel Guillen joined the process to discuss numbers and worked with us to find a deal that made purchasing our desired vehicle possible. Outstanding experience from start to finish! read more

I will start off this was my first Porsche, but from a luxury car perspective this was probably the worse experience I've ever had. I had told the salesperson I'm very busy so let's try to plan everything in advance of arrival. So far so good. The price was disclosed in advance and they managed to give a better trade in offer than carvana. While they didn't match or beat carvana on the trade, but with the sales tax savings it was a better deal (if I purchased rather than leased). Prior to arrival I said I wanted to lease so I picked the 24month, 7500 miles a year. When we were working on numbers for the lease I selected a one time pay lease (lower money factor) but I lost the tax savings. Salesman said don't worry I will get manager to match carvana to make up the tax savings difference. Then I sat at an empty desk for 1.5hrs while the "new sales manager" was trying to structure the deal. I take the escalator down and all I see is everyone standing around the counter talking. I told them I needed to leave and I just wasted 2 hrs of my time. Can you imagine being left alone at an empty sales desk for 1.5 hrs? Then was told sorry we can't match carvana (or even an attempt to close the gap). Was told to move forward with carvana which would have meant making an appointment to trade in the car elsewhere. Then I wouldn't have a car to drive, then waiting for payment for Carvana, waiting for check to clear, then figuring out how to get back to the dealership that is 60 mins away. I was floored and just said I am done and wasted 2 hrs. The next day, I send an email to the general manager, asking him to call me so I could discuss my experience as I assumed he should know. I also left a voicemail message as well. Neither of which were returned. I guess customer service and experience doesn't matter to Porsche West Broward. Midday I receive a phone call from another sales manager, saying he will help assist. He was going to call his wholesale trader to see if he could get more and a short time later $500 extra was offered. This could have been done the day prior instead of me just sitting there for an hour and a half with everyone having a coffee talk. I appreciate Butch stepping in to get this addressed. So now I think everything is back on track. I go back in the next day to make the purchase and then another cluster happens. I had asked the sales manager to put in writing I am financing the lease at the dealer buy rate (porsche financial services money factor buy rate) so there is no mark up the money factor. I was then told by the sales manager, they will not put that in writing. I inquired more and was then told that the dealership actually adds additional interest onto the rate that Porsche financial services gives the dealer (30 basis points extra was what I was verbally). I was then talked out of a single pay lease and to do 24 monthly payments at a higher money factor. Then there was the added vehicle recovery service (think of the old school LoJack) for $995 even though the macan ev has vehicle tracking built into the app. To add a vehicle recovery service which is already included with the EV is unethical. Convincing a customer to switch lease terms was financially unethical cause it resulted in an even higher money factor plus the additional interest rate markup the dealer passed along. Buying a car is stressful but I'm not buying a Chevy; I'm getting a luxury sports vehicle. The buying experience should be top notch. Don't leave customers unattended while you stand around talking. Don't pass higher interest rates into your customers than what Porsche financial services charges. So prospective leasing customers just know that you will be paying even higher interest rates than what Porsche charges. My faith in honesty and transparency has been lost with this dealership and even 2 days of writing to the General Manager, Ryan, I still haven't heard anything. read more

Best cars on the planet. The sales professionals are experts and super friendly without being pushy. The service staff and techs are the very best in the business. The showroom is immaculate in and out. This place is the absolute BEST in every sense. read more

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I want to thank Chris Moberg the Service Manager, as well as Jenry the Service Supervisor and their team for the amazing service when I took in my car for a follow up. When I got there they took me to the waiting area which was so pleasant and the cappuccino was amazing! I also got a chance to look at the new models and everyone was so pleasant! I got my eye on the new Cayanne ! Also I want to thank Eric and Cezar from Accessories/Parts Department! They helped me choose some amazing accessories for my husband and I! We got several key chains, mugs and baseball caps!! We're so happy with the quality of the accessories! It's Porsche Engineering to every Detail. I was telling myself every Porsche owner should have these accessories! Specially, now during the holiday season these accessories will make great gifts! They nice quality Porsche gift bags are a plus! Thank again Porsche Broward Team, you guys are amazing! I'm gonna come in once in a while for the lovely cappuccino! read more

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Worst experience ever at a Porsche dealer. I came in ready to buy, but needed to decide between two models. I told the salesman what I was looking for, and he showed models other than what I was looking for. I then asked about comparing the models I was looking for and he said, "we don't do test drives until the numbers are worked out". Wow, when I bought my GTS from them a few years ago they were super accommodating. Why would anyone work numbers on a vehicle they didn't know if they wanted? I'll go to Champion Porsche, thanks. read more

Extremely disappointed with the customer service. They don't respond to emails, ignore phone calls, and never call back. They broke my rear wiper and claimed it was just worn out -- which makes no sense. Rear wipers don't wear out faster than the front ones, and I'm not new to driving or car maintenance. My service advisor, Jenry, has been unresponsive. On top of that, some salespeople don't even know how to spell "Porsche." That alone says a lot. I would not recommend this dealership. Several of my friends have also had bad experiences here. read more

We bought a new Porsche Taycan and are driving from Miami to Tampa. We pulled into the dealership to look at cars and while doing so, plugged our car into the Customer Parking spot to charge. The manager came out and told us we were not allowed to charge our car. It was the worst experience I've ever had at a Porsche dealership. We own 7 Porsches, which we have bought from all over the country. I would not recommend visiting this dealership. read more

Subject: Immediate Action Required - Warranty, Loaner Vehicle, and Unacceptable Customer Treatment Dear Mr. Moberg, I am reaching out directly regarding the ongoing mishandling of my vehicle's warranty issue at Porsche West Broward. My vehicle remains inoperable due to a cooling system failure--a serious, covered defect that makes it unsafe to drive in the current high temperatures. Despite repeated outreach, I have yet to receive a confirmed service appointment or access to a loaner vehicle. The continued deflection and inaction reflect poorly on the Porsche brand, particularly in light of the significant investment--over $300,000--I've made in this vehicle. More importantly, the behavior I've encountered from your staff is deeply concerning. Let me be clear:    *   I will not tolerate bullying, condescension, or manipulation.    *   Being told I am "acting like a child" for rightfully escalating a serious issue is unacceptable.    *   Receiving six separate messages pressuring me to leave a five-star review--while being denied basic service--is both coercive and unethical.    *   This "mob mentality" of circling the wagons instead of solving problems is toxic and unprofessional. It's time to stop thinking solely about maximizing profits and start treating your customers with the respect we deserve. We are adults. We are professionals. And we expect to be treated accordingly--especially when we raise legitimate concerns. I have already escalated this matter to Mr. Oliver Blume, CEO of Porsche AG, and I will continue to take this public and legal if necessary. Unless this is resolved within 24 hours, I will proceed with the following:    *   File a formal complaint with the Florida Department of Agriculture and Consumer Services    *   Submit a case to the Better Business Bureau    *   Publish this experience across social media, Porsche owner forums, and public reviews What I expect now is simple: 1. A confirmed service appointment 2. A loaner vehicle by close of business tomorrow 3. A written acknowledgment of the unprofessional conduct and a commitment to prevent this type of treatment going forward I look forward to your immediate and personal response. Sincerely, Benjamin Von Seeger read more

The dealership was fantastic. I soon as I walked in I was greeted and ask if I needed help. I told them I was there to purchase a car privately and that the car was getting checked before I buy. After that they offered me some food and drinks and let me know I can walk around and see everything. When I was walking around I got approached asking if I needed help and that's just good service. Most dealers don't blink an eye at an average joe like myself. The best part is they ask me what I was paying for the car from the private sale and they went and checked to make sure the car had a clean car facts and brought me the original sticker. That was a really nice gesture and I really appreciate it. They answered all my questions and made me feel welcome. Thank you all for the great experience and happy to finally join the Porsche family. read more

Porsche West Broward - Car Dealers Near Me - Davie, Florida

Extremely Disappointed - Ongoing Issues and Lack of Accountability My air conditioner broke, and I waited three weeks just to hand the car over to the service department. The repair itself then took another three weeks. When I finally picked up the car, I immediately noticed that the driver's seat memory button was no longer working. I had to return once again for that to be fixed. After that was resolved, I picked up the car and, on my way home, three warning lights appeared on the dashboard (photos attached to this review). I immediately contacted the service manager, Rodrigo Vanegas, and sent him the photos. He asked me to wait a couple of days, suggesting the issue might go away on its own -- it did not. I returned to the service center, and Rodrigo accepted the car. After a 15-minute inspection, he said the problem was fixed and assured me it would not happen again. However, the warning lights reappeared on the way home -- now occurring even more frequently. I went back once more. At that point, Rodrigo seemed to realize the issue wasn't going away and agreed to perform a more thorough check, which lasted about two to three hours -- all during my working hours. Of course, no weekend appointments were available. After the inspection, Rodrigo said they had finally found the problem, but the part would take two weeks to arrive. He also mentioned they did not yet have a loaner car available. I agreed to wait. After four weeks passed with no update, I reached out again. Rodrigo informed me they still didn't have a loaner, but then scheduled an appointment for the following week. For the fifth or sixth time, I left work and came in -- only to be told again that no loaner was available and that, according to him, no faults were showing on the dashboard. He said he would need to conduct yet another full inspection, as if the previous inspections and diagnosis had never happened. I reminded him that he had already identified the issue, had ordered the part, and that I had already spent over a week of work time dealing with this. None of it seemed to matter. It became painfully clear that Rodrigo had been misleading me from the start. At that point, I had enough and left. After over two months of back-and-forth, I'm left with a car that still isn't fixed, lost valuable work time, and am now facing an expiring warranty. This experience has been incredibly frustrating and disrespectful. I cannot in good conscience recommend anyone trust Rodrigo Vanegas or his team with their vehicle. P.S. The waiting area is quite nice, and the food is great -- no complaints there. Unfortunately, the same cannot be said for the quality of service or honesty of the staff. Rodrigo and his team have a lot to learn about professionalism, responsibility, and how to treat customers. read more

I spoke with salesman Scott Winslow about leasing a 718 Porsche Boxster. What a great guy ! I will be returning again to get an appraisal for my Boxster FEB 2025 read more

Jonado Fils was an amazing guy to deal with during the first purchase experience & ordering my 718! Can't wait to get the car and highly recommend Jonado to anybody looking to have a great sales experience. From the beginning to the end that's your guy! Also Jordan the sales manager & Kurk was a pleasure to deal with as well! read more

Incredible waste of time! I called a couple of years ago and got on their "list" for a 911 Turbo S or GT3. My original sales guy left the dealer and transferred my info to Scott. I was told by my original sales guy 1.5 year wait. I have never received an allocation and I don't expect to either. Scott did try to make things right considering I'm local and wanted to give them the benefit of the doubt, he offered me a Turbo allocation (non S) but I needed to buy a watch that was over $10k I believe. I passed as this was never discussed prior and I didn't want a non S Turbo. I'm very disappointed because I could've easily paid a broker to find my an allocation and paid a small markup and I would've had the car 2 years ago!! Now the msrp is $30k more anyways on the Turbo S. I have been in contact with Scott, and I haven't moved at all on the waitlist. I think they prioritize VIP clients which could easily be flippers. I have given up on this dealer and will never buy or service here. I'm working with a broker and I'm confident I'll find a great spec or possible allocation when the Turbo S or GT3 slots open again. In their business they need referrals and those are only generated from good experiences. I will never recommend a single person to them. And I'm the guy that goes to cars and coffee and is very well affiliated with local groups and forums. Update: Management did reach out to me immediately after this review went live. This wasn't expected or intended by me leaving this review. I was just trying to prevent what happened to me to reoccur to someone else. We all know how difficult it is to get an allocation without being a VIP or using a broker. This dealer is strictly msrp which is why their lists are lengthy. Are some of those people waiting end users?...probably not. There's no way to filter out the flippers. I do appreciate management (Mayer) for reaching out and apologizing for his staff's misinformation on allocations. There's no real way to know how many allocations they'll get or if you'll be 2 years or 5 waiting. If you're like me and don't like wasting time, use a broker or pay a markup. If you're ok with waiting, then this dealer is an option. I'm modifying my review, not because I received an allocation...but because management was understanding and accepted accountability for their staff. read more

The worst service experience I've ever had. They kept my vehicle for over four weeks just to run a scan, and I constantly had to chase them for updates. Communication was abysmal -- no one followed up as promised, and the service manager never returned my calls despite multiple attempts. After such a long wait, I finally picked up my car, only to find a warning light indicating the oil change was due the very next day! One would expect them to notify me and offer to take care of it while the vehicle was in their hands. To top it off, I sent a detailed email to the service manager, general manager, and someone from the experience team -- and received no response. Absolutely unacceptable. Avoid this dealership at all costs. Worst part, after they fixed the car with some emissions warranty that was causing the engine light to come on .... the light is back on again ! read more

I had a fantastic experience here. I have never owned a Porsche and have always wanted one. This dealership blew my mind. The cafe's spread throughout the dealership were awesome. The dealership as pretentious as it is, still felt comfortable. Mercedes, my saleswoman was personable, knowledgeable and down to earth. I showed up there in gym clothes and pink hair. No preconceptions at all. Kevin, the finance manager is professional as well as hysterical and knew how to make a complicated out of state sale work. I recently went to my local Porsche dealer in my state and there is ZERO comparison. I was kind of bummed out. Thank you for the great experience read more

Porsche West Broward is a great and beautiful dealership. Excellent customer service by Ariel, the best salesman. Very happy customer. read more

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Porsche west broward is the the best dealership store I ever been People is very nice here My son is have fun here and we got our dream car read more

Porsche West Broward - Car Dealers Near Me - Davie, Florida

We went here to look at a car - we have 2 Porsches and are wanting to get another- they had a nice selection and the dealership is very beautiful- however, we were there over 25 minutes looking- no one, NO ONE even said hello much less offered to help us. There were quite a few staffers all around- sitting at their desks and even 2 people behind the "information " desk- which all the dealers have! We left, will never go back, and went to another dealer a few miles away. ***Update to my review*** The sales manager of the dealership contacted me and apologized for the poor customer service I experienced. read more

dishonest sales people. tell you one thing and then they chamge there position on the issues. get everthing in writing. spent close to $80,000 on a cpo only to find apart missing which they refused to supply even though i have proof they were going to get the part read more

Horrible service. I've called multiple times to get several questions answered and no one answers or calls you back in the service department. You would think that spending over $175k on a vehicle would get you a great vehicle and service but unfortunately it does not. Buyer beware. read more

My husband and I took in his 911 for quick top off on tires and oil, also to walk & look around the dealership. The service was great! The young gentleman Adrian helped me tremendously and had me in and out quick. He also answered every question I had about possibly a new cayenne. It's what I expected from a Porsche dealership, great modern ambiance to be in. read more

I was truly impressed with my experience with Porsche West Broward. Honestly, the best car buying experience I have ever I have ever had. Payton was amazing and the entire team was truly amazing. Highly recommended. read more

Be aware of giving your credit there , they run my credit many time literally every day.. it's been a week since I was there .. and without my promotion they keep running it on daily bases !!! The sales person lie to me and promise me to send it to one bank .. BE AWARE AND SAVE YOUR SCORE!! read more

I live in Los Angeles and got my taycan from Porsche west Boward. The whole experience was seemless and perfect. I've never had a better car buying experience and this was the first time I got a car out of state. Cameron helped me and he is still helping me setup the functions of the car. Would definitely buy another car again from this place. read more

I had to have my Panamara towed to Porsche West Broward because of a "engine temperature too high" light that came on saying to pull over immediately. My car was there for 2 days before I could reach anyone in service. When i finally did get someone on the phone, Leo, told me that my car wasn't there. After speaking again, to the tow truck driver, he advised the exact spot he left my car and Leo then looked and said yes it is in fact here. Then, 4 days go by, i call to check the status of my car, I leave voicemails and emails just simply asking how long they're thinking it'll be etc because they had no loaner car so I'm in a rental car which I'm paying for and it's already been 5-6 days by this point. I'm finally super frustrated, call and ask for anyone to call me back from service at this point, the 7th day no word from anyone and $500 for a rental car later... my car is ready. It was a sensor they say. I pick it up, here i am days later, the light is on again, saying to pull over immediately, i call and email Leo, still not a reply or call back. I wasted $500 on a rental car, now i have to rent a car AGAIN, and have the car towed there AGAIN, but their communication is absolutely awful and i can't tow it there if i wanted to, because Leo doesn't even reply to voicemails or emails. It's been a nightmare dealing with this guy, I do not recommend anyone servicing their Porsche at this location at least ask for anyone other than Leo. read more

Porsche West Broward - Car Dealers Near Me - Davie, Florida

A wolf in sheep's clothing ... What appeared to be a personable professional turned out to be so much less. My service agent declined to show any remorse for a 5 year air conditioning defect and instead chose to imply I was the one at fault. For me, it was not the $2500. as much as his refusal to assume any resemblance of responsibility, as if my word meant nothing. My disappointment is in Porsche West Broward, a dealership that promotes a business culture where employees tell long term, good customers and I quote him exactly, "This is 20 minutes of my life I'll never get back" At least I have a story to share for years to come. read more

We tried to order a new Macon from them. Strictly an Msrp dealership. What the sticker says is what you get. Hopefully they will stop sending us there dealership letters. We have unsubscribed several times. read more

so these guys are nothing but high end shady car dealers plain and simple. first case, 2020 They tried to sell me a "new" porsche. at full price. When i got there to pick it up it had about 400 miles on it and they finally confessed they had been driving it around town to car shows. no deal! just today, thinking there might be a new management team there, they presented a car at full invoice $170k. I agreed to that. they wont actually post any prices. so you have to call or email them they ran my credit, came back and said they wanted a $45k premium no deal! problem is the credit check will be on my account for 2 years im sure they broke a few laws here morgan and morgan?????????? anyway now im really done with them bye read more

This dealer is very clean on the inside. Went to look at their used Mercedes on the lot and didn't want to get hassled by any salesmen. However a man at the front desk I think his name was Kirk asked me if I needed any help. He told me he will get someone for me and I told him I want you a black salesman. I was disappointed because he told me he wasn't a salesman and they don't have any black salesman. He did get me a woman that was very patient with me and brought me over to look at the used car lot. all in all I had a pretty good experience but they need some colored salesman out there. read more

I went to this dealership to look at the new Taycan. I was specifically looking at a car that I saw online and wanted to see if it was still available. The sales person that was "assigned" to me could not have been less interested in working with us. He didn't offer to show us anything, said he was busy and made no attempt to be helpful. I definitely wont be buying my car here, perhaps their team could use a good course on customer service. read more

Becareful with these crooks they are the worst liers sxammer in the business...false advertising they get you in with a number and when you go to sign they have increased all the numbers amd when you notice they dont pick up the phone until your check its cleared and if you get them in the phone after they will tell you that is nothing yoj can do to them! Stay away!!! Manager name Mayer Sell person Tash What a pair of estafadores! And after speaking with mrs Sofia Lopez...nothing happened...same disatisfaction. read more

This was by far the worst experience I have ever had dealing with a dealership. They tried to take my client for over $40k. What a scam. When I exposed their tactics and emailed management, their lack of response indicated silent consent all the way to the top. All this tells is every person at this dealership is looking to take advantage of every person that walks through their doors. IT WOULD BE WISE TO STAY AWAY AND GO ELSEWHERE. read more

Was contacted by upper management who tried to convince me I was the problem and not them. The arrogance was amazing. Now the same manager that treated me poorly wants to contact me? Too late! I purchased a new 2021 911 Turbo S Cabrio from Champion where I was treated like a VIP. My salesman Paul H. Introduced me to the GM and Owners. That's class! I will be their customer for a new car every year. read more

I requested to test drive the taycan electric vehicle that never happened. The salesman Leo immediately took me to the conference room and talked about numbers saying I read notes on the computer etc. apparently Daniel the salesman put notes on my profile. All said I never got to test drive the electric car I wanted. I guess I have to go to another Porsche dealership to make that happen. Now I am getting a decent lease deal from another dealership which is miles away which most likely be shipped to me and I haven't even driven the car yet. The attitude the staff has here is beyond rude and talk down to you if u cannot afford the car they won't help you. I mean come at least come up with second options. They don't want to waste their precious time for a customer. When I leased my panamera that was not a good experience as well. Mayer manager is rude and condescending so i spoke to Taylor also a manager thinking female power let's back up the only female and give her the business. She kept interrupting my elderly father and raised her hand to his face so he can stop talking. I did not appreciate that, Oh and after all that I didn't test drive the vehicle of course. The horrendous service may be likely due to their upper management because I haven't met one single person who knows how to treat a customer properly. The two employees who were exceptional John the salesman and Sean the service advisor who have left them, I wonder why. This is my first of many reviews and will definitely be sending more to Porsche America and Penske Automotive how this place is ruining their brand. Thanks. read more

Really great communicate by my service advisor, Mark. He did a terrific job explaining what work was needed and helped me prioritize which concerns to address first. All work was performed quickly and at a reasonable cost - my oil change was over $100 cheaper at this location than my prior dealer in Alexandria, VA. My PCar is running better than ever thanks the fine folks Porsche West Broward. I don't want to come back anytime soon, but if I have to I know that I will be in good hands. read more

There is a huge disconnect between the customer service provided to locals, and the attention they give clients from out of state. My fiancée searched high and low for his car and was happy to find it at this dealership... little did he know he wasn't going to be treated with equal respect. He purchased his car last month and was shipped/delivered to our home after Thanksgiving. We are one week away from Christmas and he hasn't been able to drive it! The associates in charge have completely failed to send all the documentation necessary to the appropriate parties... no temporary tags or plates, no registration, NOTHING ...and when asked to prioritize this matter, they have showed no initiative and no desire. They have even acknowledged putting us in the back burner 'because' we don't live in Florida. Why does one buy a car if it's not to drive it? He has given the associates plenty of chances to redeem themselves, yet we are going into one month of this non-sense. My suggestion is, if you don't live close to this dealership, if your life is as busy as ours and you value your time the way we do, and you find your dream car here, do not do business from out of state. read more

I flew in from Tampa last month to buy a used car from this dealer. I thought the price was fair and did not bother to haggle. I wrote a pre-approved check from my bank. The car was delivered to Tampa. Everything checked out but a copy of the registration was missing. Several calls to the salesman, even elevated to (supposedly manager) yielded promises of a copy being Fedex'd to me. A month and a half later - still no registration! TOTALLY UNSAT! I'm in the military and about to deploy in a few weeks. Now I'm going to have to take off from work to line up at the DMV to get a copy - that is if they even turn in the transaction to DMV. Their nice showroom and coffee bar does not impress me if they can't complete a simple sales transaction. Buyers beware. Porsche West Broward, I welcome your response. ***UPDATE*** After working with Ms. Lopez. This problem was resolved. A new license plate with a copy of the corresponding registration was Fedex'd shortly. The 1-Star rating was upgraded to 4-Stars. Without the issue, this could have been easily a 5-Star transaction! read more