1. Sawgrass INFINITI

    0

    Tamarac, FL

    Sawgrass INFINITI

    3.1 (161 reviews)
    Open • 9:00 am - 8:00 pm

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    Services - Sawgrass INFINITI

    Auto battery or electrical system repair

    Auto brake repair

    Auto general diagnosis

    Sawgrass INFINITI Photos

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    Recommended Reviews - Sawgrass INFINITI

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    From the showroom to our driveway!
    Gabriel R.

    Awesome experience! Walter was a great sales person all around! Simon in finance was very thorough and helpful as well. We will definitely be back to get our cars from them. The lady at the snack bar was very nice and welcoming. Very nice facilities as well. They all made the experience a great one in these times where dealerships seem not to care about the customers at all. We were treated well and made feel valued. See Walter and tell him Gabriel R sent you!

    Rims strached

    Damn I'm disappointed I Ubered an hour here to test drive 2021 AMG GLE 53 Coupe $81,795 I told Daniil i didn't want to come I felt like it was overpriced especially it being a 2021 for that price the 2023-2024 are going for brand new! And I told him the reviews scared me of this place he assured me. I should've went with my gut. The car has brake problems making a squeaking sound The rims scratched up It has an electrical problem the parking assist does not work we drove from parking lot to parking lot. I can tell he was just trying to make a sale and not even listening to what I'm saying about the car everything being ignored Car fax shows no work has been done to this vehicle why would you try to sell it to me for 92,000 I don't like greedy people. I'm very upset with my experience never coming here.

    Sensor issues

    Do not recommend this establishment. Purchased a certified preowned VW. 2021 21000 miles. Literally as I drive of the property I get a notification on dashboard for light sensor issues. I didn't get my tag or registration after it expired. I had to go there 3 times because no one returns calls. Also within 3 weeks we notice moisture under the passenger back seat. Take it there for service and they say even though I bought the vehicle there I have to take it to VW so they can fix it. I have never had this many issues with a dealership or a certified preowned vehicle. DO NOT BUY Here you will be screwed.

    Very disappointed with the treatment received by sales person Pierre Russo, bought an SUV for my wife on April 2, 2024. I called him to let him know that the car was missing the spare tire kit. He very calmed told me that the car does not has it because it has "Run Flat Tires", guess what, my wife and 18 months year old grandson had a flat tire, I told her to drive carefully back home and the tire was destroyed. I went to the tire shop by my house to fix the problem and for my surprise the car does not has run flat tires at all. I called again to ask Pierre why he lied to me and he simply said that he does not remember my call and hang up the call very rude. I hope this is not an example of the sales personnel this dealership has but certainly my best advise is "DON'T BUY ANY CAR FROM PIERRE RUSSO at Sawgrass Infinity.

    Picture of the hole that was made in the engine
    Angel R.

    DO NOT COME HERE I bought a car in February 2024 drove it home i live 100 miles alway. Bought the car with 55,412 miles and 2 weeks later i was having oil leaks. Got it serviced get a call couple days later saying its all good to go. I go and pick it up test drive it and get gas when i leave the gas station it starts smoking and im spilling oil again. i go the same day to take it back to get it serviced. One month passes i get a call saying its ready i pick it up and the same thing happens car starts smoking and spilling oil again. A week later i get a call saying its ready and i go to test drive it and this time my connecting rod disconnects and goes through my engine and oil pan i get it towed to Infiniti. Next day i get a call saying the dealership next door arrigo picked it up from sawgrass Infiniti and used the lifetime warranty. Then I get a call saying it has been denied twice and i call sawgrass Infiniti and they all just avoid me and told me it could have been prevented which it could of by me buying from a different dealership. Arrigo dealership had a meeting with the manager from Sawgrass Infiniti and nothing has been resolved and just going back in forth just trying to get a hold of someone. They just want to scam you and waste your time take your business elsewhere but here worse experience ever had at any dealership or any place at that matter. Paying for a car that doesn't work and only put 500 miles thats been out for almost 4 MONTHS now. If i could give it 0 stars i would.

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    3 months ago

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    1 year ago

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    1 year ago

    Ahmed was the man! Great service and care all around from this dealership. Highly recommend shopping for your car with Ahmed.

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    3 years ago

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    7 years ago

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    2 years ago

    One of the reasons I service my vehicle here isTony Shaw, he has always been great in the service department

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    Thank you so much for you kind words and your 5 star rating

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    3 years ago

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    4 years ago

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    3 years ago

    Salesman Chris Fennel did an outstanding job selling us a car at Sawgrass Infinity! Good job

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    Page 1 of 5

    Sawgrass INFINITI Reviews in Other Languages

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    Review Highlights - Sawgrass INFINITI

    “Go where you get the best deal, but Steve in service is hands down the best service advisor I've ever met.”

    Mentioned in 12 reviews

    Read more highlights

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    Ed Morse Sawgrass Auto Mall

    (274 reviews)

    Always a great experience, highly recommend Whether buying…read morea new vehicle Or just shopping...you can count on a pleasant experience...no pressure, Vanya answered all our questions and more...I wouldn't go anywhere else! Thank you Ed Morse Sawgrass!! Mike& Grace

    We used this shop for 6 years and loved it but the last couple of times we were there, service was…read moreless than stellar. The last time, we drove our Chevy truck straight to Toyota and traded it in. That is HOW BAD both the service and the truck was. They had it for well over a week and never bothered to tell us that they got it running so that we weren't sharing my car. Told us our 6 year old truck with 60k mostly highway miles that had ALL the maintenance done at Ed Norse Sawgrass needed "well over" $10k worth of work - transmission, new shocks/struts, had broken engine mounts, etc but you can trade it in on a NEW truck. What? that truck never had to really work a day in its life. Hauled a small boat MAYBE 3 - 4 times, driven to work and back all highway and a couple of road trips. Further, we never got the comprehensive breakdown of the costs so we could decide what to do, when and plan the work out as we had the money. The service advisor never followed up nor gave us an estimate. Also, all of those things didn't happen overnight so every time we brought it in for oil changes and paid for the overall checkpoint inspections, I guess no one actually did the inspections??? No one noticed broken engine mounts or bad shocks when they did the tire rotations and oil changes over SIX years of service exclusively at this location? We will never go back. They used to be good. Not sure what happened. Either way, I'm happy to be back in a Toyota. Drove my last one for 15 years with only regular maintenance.

    Coral Springs Auto Mall - Luis Santos Business Card

    Coral Springs Auto Mall

    (195 reviews)

    Mesmo morando longe faço questão de vir a essa concessionária pra fazer a manutenção do meu carro …read more Sempre sou muito bem atendida . Champs meu vendedor sempre muito amigavel e simpático , hoje fui atendida por Joshua Riles que também foi muito atencioso e gentil !!!! Obrigada a toda equipe

    Service Experience - 2023 Kia Sorento X-Line EX AWD…read more My wife and I recently brought our 2023 Kia Sorento X-Line EX AWD to Coral Springs Kia for its scheduled 40,000-mile service. We also asked them to inspect one of the tires because it had been slowly losing air. Unfortunately, what should have been a routine service visit turned into a very disappointing experience. When we first asked about the tire, we were told that they could not find anything causing the slow leak. We were then told that they had found a nail in the tire. Later, we were told that we needed to replace all four tires. We received several different explanations during the same visit, which left us questioning exactly what was found and why the recommendation had changed. We had also requested that the tires be rotated. We were later told that the rotation was not performed because the tires were too worn. If the tires were too worn to rotate, we believe we should have been given a clear explanation and the actual tread-depth measurements for each tire. We also specifically requested that our vehicle be washed after the service. That was not done. After we got home and reviewed the paperwork, we also discovered that a coupon for the service had not been applied to our bill. We did not realize this until after we had left the dealership. The most upsetting part of the visit, however, was something my wife overheard while we were at the dealership. She heard the service writer who was handling our vehicle cursing about us from a distance. We found that extremely disrespectful and unprofessional. Customers should be able to expect that dealership employees will discuss their concerns professionally, even when there is a disagreement or frustration. We went to Coral Springs Kia expecting honest information and professional treatment. Instead, we left with conflicting explanations about our tire, a tire rotation that was not performed, a requested vehicle wash that was not done, a coupon that was not applied, and an experience that left us very uncomfortable with the way we were treated. We are posting this review to document our experience and to bring it to the attention of dealership management. We would appreciate a clear explanation of what was actually found with our tire, why all four tires were recommended for replacement, why the tire rotation was not performed, why the coupon was not applied, and why a member of the service department felt it was appropriate to speak about customers in that manner.

    Coral Springs KIA - My jeep trade for my new Kia Sportage!

    Coral Springs KIA

    (156 reviews)

    My overall experience is always a 10 out of 10! My service representative is consistently pleasant,…read moreprofessional, and welcoming. They take the time to clearly explain what services are needed and keep me updated throughout the process, which makes me feel valued and informed as a customer. The waiting area is always clean, comfortable, and well-maintained, creating a relaxing environment while my vehicle is being serviced. The entire team at Coral Springs Kia demonstrates great customer service, efficiency, and attention to detail. I truly appreciate how seamless and stress-free each visit has been. Because of the consistent quality of care and professionalism, I would absolutely recommend Coral Springs Kia to friends, family, and colleagues. They make servicing my vehicle a positive experience every time.

    UPDATE: Despite responding publicly to my Google review saying they would review my file and…read morecontact me directly to address the issue, I have not been contacted by anyone at Coral Springs Kia. So I would take any response they post to this review with a grain of salt. It's easy to post a public response that makes it look like you're addressing a customer's concerns. Actually following through and contacting the customer is another matter. Get everything in writing and check every number before signing a deal at this dealership. When I began my negotiation at this place I already had a deal from another Kia dealership. But, I wanted to save myself a drive to Miami. I told Anthony the sales manager in Coral Springs that if he could match the other dealership's out-the-door price and trade-in value, I would purchase the car at Coral Springs Kia instead. Anthony agreed to both amounts then transferred the car from the other dealership to their location. When I came in a couple days later to finalize the purchase, suddenly the trade-in value was thousands less. When I questioned Anthony, he told me they never agreed to the higher trade-in value, even though I had a signed quote from their dealership (photo attached). I pushed back, and they agreed to correct the trade-in value. Then I reviewed the finance paperwork. The right trade-in value was on there, but now they added extra dealer fees to the price of the car! When I pointed out that the numbers no longer matched what we had agreed to, Anthony told me to "forget" the previous out-the-door price and said that if I didn't like the new deal, I could leave. At this point, the car I wanted had been moved to their location, so I couldn't return to the Miami dealership to get the car with the deal I wanted. This was the only car like it within an hour's drive. I had to accept the new deal or walk away. The most frustrating part was that Anthony was dishonest with me and said that an agreement never existed even though I was holding a signed quote from his dealership. If you decide to buy a Kia here, save everything in writing and compare the finance paperwork line by line against the deal you were promised.

    Nationwide Inspections - Nationwide Auto inspections inspector Jeff mcnabb pointed firearm at customer

    Nationwide Inspections

    (3 reviews)

    Recently had them do a used car inspection for me in Miami (I'm across the country in Tacoma)…read more The photos were very poor quality, probably taken with a cell phone. They were generally polite and professional on the phone and their price for the inspection was moderate. They seemed thorough and gave good detail in their review of the car. They discovered a few problems that the used car company did not reveal, but also missed a blemish or two. My main concern was the mechanical soundness of the car, and they seemed to get that right. In their description of the car that they put on their website for you to access, they seemed to cut and paste the description of the condition of the vehicle and they pasted the same thing a few times in a couple instances (i.e., there was some redundancy in their report). The last thing I want to point out is that they charge a lot (about $75 in my case) to just get to your car and they didn't have to go all that far for my inspection. That seems like a silly way to make a little bit of extra money, although the price still ended up being quite reasonable. Overall, they ended up doing a pretty good job.

    I am an oversea buyer earlier this year i paid to have them inspect a vehicle a 1955 oldsmoblie 88…read more for me they were very through with the inspection with a written report and plenty of detailed photos they saved me a lot of money and stress as for the car dealer Classic auto showplace in Troy Michigan from my first contact with them i did ask if the car was able to do a road trip as i was planning to come over to the states and drive route 66 and i was told it would and i could drive anywhere after viewing the report and the photos i do not believe this to be the case so in a nutshell buyer beware and ask plenty of questions and get a pre purchase inspection

    Broward Auto Diagnostics & Repair - The front of the garage in Sunrise Florida for Broward Auto Repair

    Broward Auto Diagnostics & Repair

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    Just like a good doctor, a good mechanic is invaluablebut even the best mechanics are only as good…read moreas the people who lead them. For more than eight years, Joe, Venice, and now Anthony, their new service manager, have consistently taken exceptional care of both me and my car. They know my 14-year-old Mazda CX-7 inside and out, much like a physician who truly understands a long-time patient. That level of familiarity and attention builds real trust. I have complete confidence in them because they are honest, dependable, and genuinely kindqualities that are increasingly rare and deeply appreciated.

    In 2019 I rated this place 5 stars. How times have changed. Back then the owner could not have…read morebeen nicer, the work was done well and the prices were excellent. I took my vehicle to the dealership and they gave me a whole list of issues with it. I don't necessarily trust a dealership, so I brought it to Joe. I never actually met with Joe. I met with the young man behind the counter. I can't remember his name but he was very nice. I listed out everything they had told me at the dealership and had them perform the work. The work was done correctly, which is why they get two stars and not one. The issues are a) they charged more than the dealership, which doesn't seem right to me, and b) Joe, the owner, walked past me three times in the two hours that I sat in his waiting area and never even acknowledged my existence. How hard is it to say hello to a customer in your waiting area? I don't know what has happened over the course of the last five years, but this place is not what it used to be. I was thrilled when I first found him but now, I'll probably just use the dealership. They can get me in and out faster, they charge less and they at least say hello to me. It's just not worth spending my money at a place that makes me feel like they don't appreciate my business.

    Sawgrass INFINITI - car_dealers - Updated October 2026

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