1. Sawgrass INFINITI

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Tamarac, FL

Sawgrass INFINITI

3.2 (162 reviews)
Closed • 9:00 am - 8:00 pm

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Services - Sawgrass INFINITI

Auto battery or electrical system repair

Auto brake repair

Auto general diagnosis

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Reviews With Photos

From the showroom to our driveway!
Gabriel R.

Awesome experience! Walter was a great sales person all around! Simon in finance was very thorough and helpful as well. We will definitely be back to get our cars from them. The lady at the snack bar was very nice and welcoming. Very nice facilities as well. They all made the experience a great one in these times where dealerships seem not to care about the customers at all. We were treated well and made feel valued. See Walter and tell him Gabriel R sent you!

Rims strached

Damn I'm disappointed I Ubered an hour here to test drive 2021 AMG GLE 53 Coupe $81,795 I told Daniil i didn't want to come I felt like it was overpriced especially it being a 2021 for that price the 2023-2024 are going for brand new! And I told him the reviews scared me of this place he assured me. I should've went with my gut. The car has brake problems making a squeaking sound The rims scratched up It has an electrical problem the parking assist does not work we drove from parking lot to parking lot. I can tell he was just trying to make a sale and not even listening to what I'm saying about the car everything being ignored Car fax shows no work has been done to this vehicle why would you try to sell it to me for 92,000 I don't like greedy people. I'm very upset with my experience never coming here.

Sensor issues

Do not recommend this establishment. Purchased a certified preowned VW. 2021 21000 miles. Literally as I drive of the property I get a notification on dashboard for light sensor issues. I didn't get my tag or registration after it expired. I had to go there 3 times because no one returns calls. Also within 3 weeks we notice moisture under the passenger back seat. Take it there for service and they say even though I bought the vehicle there I have to take it to VW so they can fix it. I have never had this many issues with a dealership or a certified preowned vehicle. DO NOT BUY Here you will be screwed.

Very disappointed with the treatment received by sales person Pierre Russo, bought an SUV for my wife on April 2, 2024. I called him to let him know that the car was missing the spare tire kit. He very calmed told me that the car does not has it because it has "Run Flat Tires", guess what, my wife and 18 months year old grandson had a flat tire, I told her to drive carefully back home and the tire was destroyed. I went to the tire shop by my house to fix the problem and for my surprise the car does not has run flat tires at all. I called again to ask Pierre why he lied to me and he simply said that he does not remember my call and hang up the call very rude. I hope this is not an example of the sales personnel this dealership has but certainly my best advise is "DON'T BUY ANY CAR FROM PIERRE RUSSO at Sawgrass Infinity.

Picture of the hole that was made in the engine
Angel R.

DO NOT COME HERE I bought a car in February 2024 drove it home i live 100 miles alway. Bought the car with 55,412 miles and 2 weeks later i was having oil leaks. Got it serviced get a call couple days later saying its all good to go. I go and pick it up test drive it and get gas when i leave the gas station it starts smoking and im spilling oil again. i go the same day to take it back to get it serviced. One month passes i get a call saying its ready i pick it up and the same thing happens car starts smoking and spilling oil again. A week later i get a call saying its ready and i go to test drive it and this time my connecting rod disconnects and goes through my engine and oil pan i get it towed to Infiniti. Next day i get a call saying the dealership next door arrigo picked it up from sawgrass Infiniti and used the lifetime warranty. Then I get a call saying it has been denied twice and i call sawgrass Infiniti and they all just avoid me and told me it could have been prevented which it could of by me buying from a different dealership. Arrigo dealership had a meeting with the manager from Sawgrass Infiniti and nothing has been resolved and just going back in forth just trying to get a hold of someone. They just want to scam you and waste your time take your business elsewhere but here worse experience ever had at any dealership or any place at that matter. Paying for a car that doesn't work and only put 500 miles thats been out for almost 4 MONTHS now. If i could give it 0 stars i would.

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4 months ago

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1 year ago

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9 months ago

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3 years ago

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1 year ago

Ahmed was the man! Great service and care all around from this dealership. Highly recommend shopping for your car with Ahmed.

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3 years ago

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2 years ago

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6 years ago

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4 years ago

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5 years ago

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7 years ago

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2 years ago

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2 years ago

One of the reasons I service my vehicle here isTony Shaw, he has always been great in the service department

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4 years ago

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5 years ago

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6 years ago

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Nicole R.

Thank you so much for you kind words and your 5 star rating

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2 years ago

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3 years ago

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4 years ago

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3 years ago

Salesman Chris Fennel did an outstanding job selling us a car at Sawgrass Infinity! Good job

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3 years ago

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6 years ago

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Sawgrass INFINITI Reviews in Other Languages

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Review Highlights - Sawgrass INFINITI

“Go where you get the best deal, but Steve in service is hands down the best service advisor I've ever met.”

Mentioned in 13 reviews

Read more highlights

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I have purchased many cars from Juan in the last 10 years. His dedication, transparency, and…read moreattention to detail are the reasons I keep coming back. It's rare to find someone you can trust with such an important purchase, but Juan has earned my loyalty through his exceptional service. He never rushes you to make a decision and he works on your needs. If you're looking to purchase a vehicle, I highly recommend asking for Juan. He's the reason I continue to be a repeat customer!

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I have a Kia, and anytime I bring my car to get serviced at the Kia service center, they send me to…read morethe Coral Springs auto mall car rental station located in the Honda dealership. I've gone 2-3x now and every experience is great. All the girls that work there are super nice and helpful and get me in and out very quickly and efficiently.

Service Experience - 2023 Kia Sorento X-Line EX AWD…read more My wife and I recently brought our 2023 Kia Sorento X-Line EX AWD to Coral Springs Kia for its scheduled 40,000-mile service. We also asked them to inspect one of the tires because it had been slowly losing air. Unfortunately, what should have been a routine service visit turned into a very disappointing experience. When we first asked about the tire, we were told that they could not find anything causing the slow leak. We were then told that they had found a nail in the tire. Later, we were told that we needed to replace all four tires. We received several different explanations during the same visit, which left us questioning exactly what was found and why the recommendation had changed. We had also requested that the tires be rotated. We were later told that the rotation was not performed because the tires were too worn. If the tires were too worn to rotate, we believe we should have been given a clear explanation and the actual tread-depth measurements for each tire. We also specifically requested that our vehicle be washed after the service. That was not done. After we got home and reviewed the paperwork, we also discovered that a coupon for the service had not been applied to our bill. We did not realize this until after we had left the dealership. The most upsetting part of the visit, however, was something my wife overheard while we were at the dealership. She heard the service writer who was handling our vehicle cursing about us from a distance. We found that extremely disrespectful and unprofessional. Customers should be able to expect that dealership employees will discuss their concerns professionally, even when there is a disagreement or frustration. We went to Coral Springs Kia expecting honest information and professional treatment. Instead, we left with conflicting explanations about our tire, a tire rotation that was not performed, a requested vehicle wash that was not done, a coupon that was not applied, and an experience that left us very uncomfortable with the way we were treated. We are posting this review to document our experience and to bring it to the attention of dealership management. We would appreciate a clear explanation of what was actually found with our tire, why all four tires were recommended for replacement, why the tire rotation was not performed, why the coupon was not applied, and why a member of the service department felt it was appropriate to speak about customers in that manner.

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Sawgrass INFINITI - car_dealers - Updated November 2026

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