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    Bennett Auto Supply

    1.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    8 years ago

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    Tyler R.

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    Auto Zone

    Auto Zone

    (4 reviews)

    I went to dispose of an old car battery, and it could not have been easier. A staff member saw me…read morestruggling to carry the super heavy battery in, and he rushed to the door to help me and take it from me. I said I was there to dispose of it, he said "okay you're good." I asked if I had to do anything else and he said "no, that's it." I was in and out in less than a minute. So PSA: if you need to dispose of an old car battery, make sure you do it safely, and AutoZone is a great option.

    TRIP #1...So yesterday afternoon, I purchased a bottle of Black Magic Tire Wet to shine my tires…read moreand a Pro Elite hand held foam applicator. I used it on my tires and the foam applicator started to deteriorate in two places. TRIP #2...So this morning I went to the AutoZone where the item was purchased to exchange it but there were none left on the shelves. The employee informed me that possibly on Tuesday or Wednesday a shipment arrives at the store. I told him I would come back on Wednesday. Today, I still needed to complete the shine on the rest of my tires. As I was shining the next tire, the entire piece of foam dismantled from the plastic handle. TRIP #3...Again, I drove back to the AutoZone to show them the faulty damaged item and get a refund. The employee informed me that the manager that can approve the refund on my credit card does not work on Sundays and will be in the store tomorrow - Monday. They said that I could leave the item and the receipt with my name and phone number and the manager would call me about the refund tomorrow. I was not satisfied with that option and told him I would return tomorrow with the item and receipt to speak with the manager. I will update/edit the review with my results tomorrow - wish me luck. I understand this is a brand new store with friendly staff and a great location, but something needs to be in place for a simple damaged item return - At this point, Amazon would have been easier and quicker. TRIP #4...Im back again, to meet with the manager, Bosun, who was super friendly and professional. I explained the item return facade over the last two days at his store. Bosun informed me that even though this is a brand new AutoZone store, the return policy is a simple quick process whether its a credit card transaction or not and the manager does NOT have to be present. Bosun shook my hand and apologized for any inconvenience. Literally, the return/refund took one painless minute and during that time my friend purchased two items. Due to the manager's professionalism, I will keep my original 4 star review in tact, but with need to find another tire shine applicator on Amazon.

    Bennett Auto Supply - autopartssupplies - Updated May 2026

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