The once great Popeyes chicken now tastes like it's fried together with the shrimp oil. The drink station is always mess and the floors are greasy. The biscuits bring me back for another try from time to but it's still the same. read more

Haven't had Popeyes in a while, and this place reminded me how good it is. I have a spicy chicken sandwich. It was big, juicy and crunchy at the same time. The Cajun fries were fresh and well seasoned. Really good! read more

Don't waste your time! Ordered 12 piece wings, got 9 and the forgot ranch, food cold and ultra skimpy on the wing sauce. Overpriced low quality this place is terrible compared to other Popeyes! Do better! read more

Person taking order COULD not speak English ! Order was incorrect but we didn't go back

The chicken was made to order but came out undercooked. Service somewhat faster than it used to be but still slow.

Recently I ordered bogo wings through uber and every single box was short the 6 I paid for. So I guess I got the 6 wings I paid for plus whatever amount of extras they felt like throwing in. The worse part is, uber won't do anything about it. Horrible service. Calling their number does not help either read more

Popeyes - Every wing box is short. - Fast Food Near Me - Punta Gorda, Florida

Even with no one here this location specifically always takes 15-20 minutes to get your food out to you for it only to be wrong half the time. Seems like a bunch of 16 year olds working with no structure.... Kfc from now on read more

Once, just ONCE I would like to get a correct order. I had them repeat my order and they promised what was in the box was correct. I ordered 6 pieces of white meat - got 4 wings and 1 thigh. Every single time they screw up the order. It would help if any of the workers actually spoke and understood English. It is totally ridiculous that all they serve is chicken and they still can't get it right. read more

This is by far one of the worst Popeyes there is. the chicken is cooked to death; ever drop of moisture is gone. The place is dirty and the manager doesn't care. I guess only after the money. I now drive to chewstion It a way over to it but you won't be disappointed has juice and the freshest. It new and everyone is the friendest read more

It's 11:15 on Saturday and the doors are locked. What should improve? I guess start with keeping regular hours that are posted on the door would be a start. read more

What a joke. 48$ for dinner. After being made to "move up" and wait for 15 minutes. I received one spoon, four napkins, zero condiments. I called to complain but they're not smart enough or fluent enough in English to answer. What the heck. Yet another place for the locals to avoid. Let them survive off the tourist them scam. read more

lazy & customer service sucks. They greet you at the window you tell them you need a minute.. they don't even give you a minute to look instead after 30 seconds she said "just come to the window and we'll help you" ... fries were thrown in the bag I probably had about 3 actually in the fry bag and just plan rude for no reason read more

I am visiting from California and Sherman was excellent Sweet Chili Ghost wings are the bomb Will go there every time i am here in town!! Go Sherman read more

ordered chicken tenders for deliver.delivery driver was excellent, but the food was horrible.chicken was well over cooked, hard as a rock even my dog didn't want to eat it. I definitely won't be eating here again read more

Slow service, not much food for the 15.00 they charged for the 3 piece meal , yelp sucks because they require a minimum amount of characters to describe something. Typical of everything nowadays. Never going back to that Popeyes and would never recommend going there for anyone else in my area read more

Popeyes - Here's my 15.00 meal - Fast Food Near Me - Punta Gorda, Florida

Took 30 mins in the drive thru with 2 cars in in front of me just to get there and they out of chicken and everything else of the menu. why they not warn me they got nothing to serve but side. read more

The worst Popeyes I've ever eaten in. The employees look lost. I get it they pay minimum wage so you get the people you get. But my God, 45min to get a three piece dinner. All the people in line trying not to say anything. No apologies for the wait, just attitude. Seems to be the new normal. Incompetence. read more

Popeyes - Fast Food Near Me - Punta Gorda, Florida

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Hand you ice cold chicken right out the drive thru menu. Barely speak English. Acted like that was acceptable.

Drive thru is a joke, The speaker is always broken They don't care about their customers inside because the drive thru it's first but you do your drive thru line and when you get to the person they don't have something and you just have to suck it up.. Get ready for this, They don't have chicken, and they sell chicken. What in the world is this place? This is pre covid and during covid, the staff and whoever is going to read this, they don't care.. We tried one more night after spending 20 minutes with no movement at all and a line of only 5 people and none of them leave with the precious meat. Enough is enough, bye bye Popeyes and by the reviews, We are not exaggerating this. This location is a joke. read more

Worst service I've ever had in my life!!! Food is cold and the chicken is dry. Worst ambiance in history. The staff is totally incompetent, lazy and extremely rude. By far the worst dining experience I've ever had. read more

Great chicken sandwiches! They do a great job with all the chicken but my husband love the sandwich

I love love love Popeye's chicken. That being said the management of this restaurant is remiss in short staffing this restaurant to the point we all got to know each other while waiting in line today. And this has happened twice before this so it is not a one time issue. It is how they run the business. Add to that No Ice, the fountain drink machine inoperative, no nuggets, no tenders, and no so many other items we left. This Popeye's management needs a kick in the ass. read more

Worst service in my life...no body in the restaurant...3 people working. Me and another gentleman waited 15 minutes to even get noticed!!! One guy cooking chicken, another lady doing idk and the counter girl making sandwiches and putting chicken in the fryer for the guy to watch it cook. I asked for a receipt for my taxes and the counter lady snarked at me I need the ticket and the register doesn't print receipts but I could take a picture!! WTF if you have a spare 30 minutes for 2 chicken sandwiches this is your place...prob quicker to goto Applebees across the street!!! read more

We were a bit worried about going to this location because of the past reviews. But seriously, it was great! The young guy was very efficient and got our order correct through the drive thru. We were served right away. The chicken was hot and very tasty. That's why we come here :) We had a very fantastic experience and the guy saw our dog and even said, hi to her! Thank you and you have a blessed night too! read more

Took 45 minutes to get through the drive thru to get the wrong meal. I told them and they had us pull forward to wait for the correct meal. We waited 17 minutes and then had to leave. Very disappointing read more

Got here 15 minutes before close and they refused to serve me. If closing time is 10pm they should not be cleaning up at 9:45.

They offer takeout service but if you call before going there they still make you go through the order line at the restaurant and there is only 1 window open so you may have to wait 20 cars to get your food that you've already ordered. Terrine customer service. read more

WORSE SERVICE!! I asked for dark meat and was given a pointer finger. Staff is horrible. No one speaks and when he did speak you cant understand. Dudes pants were showing a$$ crack. I don't get it. After about a 15 minute wait tobget our food I asked for ketchup, honey and hot sauce. I was told we can only have one of each even though 2 meals were ordered. I pick Popeyes over any fast food and this was the worse location I've ever seen! New management needs to go in like NOW!!!! read more

I have been to many Popeye's in my time. But the one in Port Charlotte Florida on Sandhill Blvd is by far the worst. They are always running out of everything, inside is closed most of the time, and rude customer service. Tonight i waited in line for over an hour. The microphone was not working and everyone had to order, pay, & pick up at the same window. Very time consuming. After waiting all tbat time I finally get tip the window and now the food Is gone. No more tenders. She said the car in front of you just took the last tenders. What a bust. Yall really need to get it together and start getting it right and you could be a better place. read more

Waited for over 30 minutes for them to bring me my order where they had asked me to pull up and wait. The food was cold by the time we ate it. Horrible service! read more

We always love stopping by a Popeyes whenever we get a chance and when one came to our area we were super excited, but not once have they gotten our order right since they opened. Last time we were there they were out of flour and couldn't even make mild chicken. And portion on fries is pathetic. Oh, and yes they messed up the chicken was hot not mild. read more

Popeyes - Fries???? - Fast Food Near Me - Punta Gorda, Florida

Terrible customer service. I mean, terrible, terrible overall experience. Don't come here.

Second time I have been here since they opened and most likely my last. Drove up to a full drive thru and figured I would just go inside so it would be faster, turns out their whole dining room was shut down due to short staffing. So I join the long line. Waited THIRTY Minutes in a drive thru!!! Then I drive off and check my food- missing a chicken sandwich AND both biscuits that come with the meals!!! Unbelievably frustrating and slowest drive thru I've ever been in!!!! The lady at the drive thru window was polite though and made sure she got me the missing items in a very timely matter. And not to Mention food for four people was over $31 and I didn't even get a meal for myself, just a sandwich. Get it together Popeyes!!!! read more

They were slammed but Gale kept everyone humming along and not panicking. My order was missing items and I waited an hour for when I walked in till when I received my order. However Gale the manager apologized genuinely and made it rigHt with me. She is an outstanding employee and as is her staff. They could not have put out anymore product any faster. read more

If I could give this place 0 stars I would. At 10:20pm me and my husband look to see what's open to eat we settled on Popeyes & take the 15 minute drive there. We get up to the speaker and sit there for a good 7 minutes before we move to the window. The employees just look at us confused and open the window wondering what we want and we ask if they are open and they said yes just no one is on the headset... umm okay? keep in mind it says this place closes at 12am!! We proceed to order at the window and everything we want "they don't have" apparently at "this time of the night" it's unavailable all they had was regular chicken? So for two more hours they have a limited menu? As a manager of a very popular fast food change restaurant that your employees probably eat at regularly (McDonalds) this is unacceptable seems like your employees don't wanna work. & management needs to do something because these BAD reviews are clearly adding up. read more

this experience was terrible it to forever to get my food and the worker were cussing out each other.

Worst popeyes on earth. Deserve 0 Stars but at least they have workers. Chicken taste like Ass and I couldn't even take a bite it was so rubbery. Sodas Fine. No drive through so lobby's packed because they're slow as balls. read more

Okay so here we go. Ordered online and I showed up 30 minutes later. Upon arrival nobody was at the counter and the restraint was trashed. Looked like a tornado went through there. A friendly lady did ask me what I needed and got on my order right away. However she did everything while 4 other people stood around cussing, singing, or on their phones. Then about half way through making my order there seemed to be an argument going on outside with who I think was the manager and an employee, shortly after, other employees partook in the verbal argument cussing, yelling, and flailing their arms like children. Had to have been one of the most awkward experiences I've had in a long time. But God bless the lady up front, she just put her head down and got my order done. From my distraught experience I can easily say I will NEVER EVER return here. Food safety was greatly disregarded also, staff touching their phones with gloves on and proceeding to not change those gloves to handle food. By far the worst restaurant I have ever seen in my life. read more

Ordered the food which was terrible no spices on it I had down the bun was terrible no butter on it it was hard as a rock the coleslaw was bad I was just a bad meal all together I paid $11 and something far read more

Spare yourself the trouble. Besides this location being completely nasty, they are always out of certain items (anything that isn't spicy chicken), and they have the worse, nastiest, employees. They talk to you like it's your fault they are working there (and not in a good way). The managers don't even care.They'll stand there and let them talk to you any kind of way. The owner needs to just close this location already, or sell to someone else that can hire better workers (that isn't Tracy Phillips), as well as make sure they are always stocked with food. I rather drive to Sarasota for Popeyes then to come here again. read more