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Chick-fil-A

3.3 (74 reviews)
Open • 6:30 am - 10:00 pm
Updated a few days ago

Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Dogs allowed
Good for kids

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Recommended Reviews - Chick-fil-A

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ALL curbside to go spots are full at 2:45pm on a Thursday. Car with trailer is taking up 3 parking spots while eating there.
Chris P.

Tiny portions, congested traffic and curbside to go parking spaces. I've been going to Chick-Fil-A for for three decades and love it. I went to this location and was excited to introduce my boyfriend to their food. I ordered him a spicy grilled chicken sandwich deluxe, the most expensive sandwich on the menu. When he opened it, he wasn't impressed. It was half the size of any other Chick-Fil-A sandwich I've ever seen. My fries were also very skimpy, and not all the way full. At least the half portions of food did taste good. We went after 2pm, thinking we would avoid the lunch rush. But cars were lined up in the street to get to the drive thru, while other cars in the shopping plaza dangerously tried to pass the ones holding up the street traffic. ALL the curbside to go parking places were also full. But some jerk took up 3 spots with his boat trailer behind him-- AND decided to eat while taking up all the parking spaces. No CFA employee told him to move. They are causing a disruption in the entire parking plaza, and a safety hazard. I can't imagine what this place is like during the lunch rush! I can forgive the badly designed layout and congestion that Chick-Fil-A is causing surrounding businesses in the shopping plaza. But I can't forgive the tiny portions. It made me feel ripped off and embarrassed that I'd introduced my boyfriend to the place, and had a crappy experience.

Soup and salad

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Reviews are mixed. Many highlight the fresh, tasty food, enjoyable drinks, and friendly, helpful staff.

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1 month ago

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1 month ago

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1 year ago

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10 months ago

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1 year ago

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10 months ago

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5 months ago

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10 months ago

Always timely service and with the app, Edward the Operator always blesses us with a sweet reward, that is greatly appreciated'

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3 years ago

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3 years ago

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1 year ago

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3 years ago

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6 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

The chicken sandwiches are great. I don't go there as often as I would like because the line for the drive thru is usually around the block

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3 years ago

Excellent nuggets. Service was a wait but not too bad if you went inside. They were hot and enjoyed by everyone.

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4 years ago

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2 years ago

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2 years ago

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4 years ago

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9 years ago

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4 years ago

There chicken was moist. The ordering was interesting,people with pads taking the person's order. For me that was very unique.

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6 years ago

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6 years ago

Wouldn't let me use the restroom. Give me a break. I think they realized they make more money closing the dining room.

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4 years ago

They are so fast and polite! Love how they do the drive through line. It goes much faster than you would expect!

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6 years ago

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4 years ago

This place is slow as hell and rude as fuck. No one is smiling and we've now waited for 20 mins for two sandwiches.... DONT COME HERE!!!

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5 years ago

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11 years ago

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6 years ago

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4 years ago

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7 years ago

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7 years ago

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5 years ago

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7 years ago

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4 years ago

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Ask the Community - Chick-fil-A

Review Highlights - Chick-fil-A

“Never tried it and have no idea how other people don't hop on the mobile app.”

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Stopped by after a long shoe shopping trip. This place is in a very busy area , so you would think…read moreit would be crowded as it's relatively new, but I was the only one there until I was about to leave and then two other diners arrived. The reason for its lack of patrons is definitely due to how difficult it is to get in and out of the parking lot. It is close to a traffic light and NOBODY will let you in OR out. Florida is not known for its friendly drivers. Asked the young man what his favorite item was and he couldn't say one thing. Not necessarily a good sign. I kept prompting him and he finally said the fish taco but I'm honestly not sure he had eaten anything there. Lol, he kept looking at the other staff like " Come and help me here." So I got two fish tacos and a cheese and beef burrito with green sauce. For some reason their menu was difficult to read due to lettering size. So I AI'd it and that's what they told me to try. Fish taco was a good fast food taco. Nice crunchy fish and cole slaw. They are not Weight Watcher friendly. Burrito was a burrito. Plain ( minimal green sauce) and too much cheese. Not a fan. Their own packaged hot sauces were tasty. The place and its bathroom was spotless. I liked the fact that they employed both young people and senior citizens. If I return I will have read the menu at home so I can make better choices.

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2.0(122 reviews)
1.1 mi
•$

I don't normally leave negative reviews because I understand how much they can affect a business. I…read morebelieve strongly in entrepreneurship and in giving businesses the opportunity to improve, so I usually try to give people the benefit of the doubt. Unfortunately, after two visits to this location, I felt I needed to say something. Our first visit was through the drive-through. About half of the order was incorrect, and the customer service was disappointing and unprofessional. I chose not to go back or complain because I assumed they were simply having a bad day. On our second visit, we went inside and ordered through the kiosk. There was no acknowledgment when we entered, not even a simple greeting or "thanks for coming in." That may seem like a small thing, especially in a kiosk-based restaurant, but a quick acknowledgment would go a long way toward making customers feel seen. The food portion of our order took about 10 minutes, which was completely reasonable considering how busy they were. Unfortunately the order was wrong again and missing some sides. I let it go because it wasn't a big deal. However, our milkshake took approximately 40 minutes. After about 20 minutes, I politely asked an employee about the shake. I was intentionally patient and respectful because another customer had just become very upset over his grandson's missing milkshake, spilled a drink on the floor, and left after making quite a scene. The employees had obviously been dealing with a difficult evening, and I didn't want to add to it. The employee told me they were simply backed up on milkshakes and would get to mine. However, she never actually checked my order. After another 20 minutes, now about 40 minutes total, I was the only customer left in the dining room and asked another employee about it. He checked, realized the shake had apparently been missed altogether, and made it himself. Mistakes happen, especially during a busy rush. What concerned me more was that, while quietly observing the operation, this didn't appear to be an isolated mistake. Orders repeatedly seemed delayed, incomplete, or incorrect. From a customer's perspective, this location appears to need stronger quality control and leadership during busy periods. Someone should be verifying that each order is correct and complete before it goes out, and there should be a shift manager or other leader actively overseeing the operation, helping employees stay organized, and handling difficult customer situations when they arise. I actually view most of these problems as training and process issues rather than simply blaming the employees. The staff seemed overwhelmed and could probably benefit from better systems, clearer responsibilities, and stronger support from management. That is especially unfortunate because there are things Steak 'n Shake does very well. This was essentially our first experience with the chain after hearing about it for years. I really liked the uniforms, they give the restaurant a more classic, higher-end fast-food feel. The fries cooked in beef tallow were noticeably better than typical fast-food fries, and the burgers were genuinely very good. For fast food, I would easily put the burgers among some of the better ones I've had. There is a good product here. The customer experience simply needs to catch up with it. If I were the franchise owner of this location, I would want to know what is happening and would spend some time personally observing the operation, reinforcing training, and putting better quality-control procedures in place. Fast food is still capable of being executed extremely well, and with stronger management and training, I think this location could be considerably better. I hope this is taken as constructive criticism rather than simply a complaint, because I would genuinely like to see this location improve.

Let me start off by saying that I have traveled the world and have eaten in many 3rd world…read morecountries. Many of those countries were gourmet joints compared to this place. We walked in and ordered our lunch. While waiting I decided to go wash my hands. The first thing that struck me was at 1:30 pm there was no soap in the dispenser. Then I thought, how do the employees properly wash their hands? Then I noticed the ceiling and mold and water stains. Had I not paid for my meal already, I would have walked out. The workers were pleasant and friendly I will say. The burgers were adequate but the tater tots were barely warm. The owner of this establishment should be embarrassed. Wash a few windows. Changes out the ceiling panels. Wipe the mold off of the vents. First and last time here. I'm rather concerned what the next 8 hours might bring me.

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