Ordered delivery on 3/1 GrubHub we never got the order!!! Called them they did a new order for us. The fried pickles were terrible so thin lots of breading!!! The shrimp were tiny probably 50-60 per pound. The chicken strips were ok The Cole slaw was bland,bland & bland. My wife had the fish sandwich she wasn't impressed with it . Will not be ordering again. read more

Service was good and fast. Place was clean. Never disappoint. Location is only a few minute drive. We had 16 pcs family meal. Beans and Rice, Mac and Cheese, Gravy, biscuit always delicious. They gave us plenty of sauces, honey, butter and hot sauce packets. Prices of course gone up. I took a star away only because they don't serve Shrimp anymore but it's on the menu. Hoping they will bring it back. read more

Ordered the family meal steal for 20 dollars and the fried pickles advertised on the app. It charged me 23.99 anyway. To add insult to injury, they gave me burnt, dried pieces of chicken that must've been sitting for a long time. The fries were lukewarm and soggy and the fried pickles' batter was chewy. Barely had a pickle in it. I haven't ordered here for a while. Now I remember why. Never again. Albertson's chicken is better and cheaper. read more

This location should be razed. The people who work there are rude and don't want help you. Dive to the vista location where the people are friendly and the restaurant is actually clean, read more

I generally know not to stop here because there's never a line. However, I was in a rush. I thought how can a chicken place mess up chicken strips? The breading is very hard and there's very little chicken so you're basically biting into deep-fried breading. The fries were soggy. The mashed potatoes tasted sour. Literally every single strip was thin and 90% breading. I generally wouldn't leave such a terrible review, but I am hungry and this food joint left me with an empty stomach but took my $$. read more

Popeyes Louisiana Kitchen - All bread. Very thinly sliced chicken. - Fast Food Near Me - Oceanside, California

It's happened on multiple occasions, I get pieces of chicken that are supposed to be their signature chicken however, there is virtually no meat just a lot of fried skin. Today's order was the worse as the biscuits were old and hard in addition. I should have known to check before I left. Service was good and help was polite and respectful. I will not go back again even though I've hit this place for years but it's not a one off anymore - it's like more times then not. read more

I placed an order through the Popeyes app thinking it would be quick and convenient. The app confirmed my order, showed it as "received," and immediately charged my account. When I arrived at the restaurant to pick it up, the staff told me they had no record of my order at all. I showed them the confirmation on my phone, but they said they couldn't do anything because no order came through their system. So now I was stuck -- the app took my money, but the restaurant never got the order. The employees were polite, but they had no solution except to tell me to contact customer service. The frustrating part is that the app gave me no notification of a problem. It looked like everything went through smoothly until I wasted time driving to the store. Now I have to chase down a refund through customer support, which is time-consuming and feels unfair. In the end, I left without food, out of pocket, and with no clear timeline for when or if I'd get my money back. This experience left me really disappointed in both Popeyes and their app -- it feels unreliable and poorly managed. read more

Popeyes Louisiana Kitchen - This was never resolved... thieves! - Fast Food Near Me - Oceanside, California

0 star Worse experience ever!! Both employee and manager were rude. We ordered two 5 pieces special. We only received 9 instead of 10. We found out we are missing 1 piece after 14 mins. The employee said we were eating for 30 mins. How is 14 mins becomes 30 mins? Since we didn't report it right away it was too late to report. They gave us a hard time. We just wanted what we ordered. The manager did give us the 1 missing piece. But told us it's a one time only. I don't need to be told that. The whole team needs better training. Like learning how to count. Also need better customer service. They were running a special for 9 piece meals, I can see why they missed counted. The chicken was great until the incident. read more

Ordered 10 pieces but given 9, when telling the employee and asking for the 10th they said it's our fault and wouldn't give it

I work in delivery, there was a very long line for drive thru but my order was ready, I went to the window to pick it up but they said you need to wait for the drive thru line, this is our protocol, this is just nonchalant, the policy is just idiots, I hope you clowns get in this situation too !!!!!!!!! read more

I ordered my food online for pick up. When I arrived they told me it would be ready in 5 minutes. 20 minutes later I approached the counter and the same women that told me my food would be ready in 5 min, asked if I was picking up food. I then waited another 15 minutes to get my food. When I got my order, it was wrong and cold. read more

If I could give this place a negative rating I would . Food was stale and the biscuits had mosquitoes on it. read more

Popeyes Louisiana Kitchen - That's gross! Won't be back at this location. Chicken was stale and biscuits had a mosquito on them . - Fast Food Near Me - Oceanside, California

Claudia, the so-called manager, is horrible. One of her employees was taking his break sitting at a table watching videos at full volume. I asked if she could have him turn it down. She told me he was on break and could do "whatever he wanted". I have complained to corporate, but I'm guessing nothing will come of it. read more

I accidentally ordered 3 drinks on the Popeyes app, I told the afternoon manager I didn't mean to order the 3 drinks on the app can I get my money back I only want the bottle water, she tells me I can't get my money back I ordered it from a 3rd party app , I asked her who is the 3rd party I ordered it from the Popeyes app and she shrug her shoulders, I told her I don't want the food or the drinks now can I get my money back and she didn't give me my food or my money she was being so rude I recommended nobody to ever go to this Popeyes! read more

Every time I enter the restaurant it always out of chicken l have to wait 15-25 minutes. Very unfriendly service

I ordered on the mobile app and they had it ready. Also the workers are the happiest human beings on this planet. BEST PLACE EVER TO EAT.

Well, strap in for a rollercoaster of disappointment at Popeyes Chicken in Oceanside! If you enjoy the thrill of arriving at a fast food joint only to find out they're out of their main attraction--chicken--then this is the place for you! By noon, it's like they're staging their own version of The Hunger Games, but instead of battling it out for survival, customers are left fighting over the scraps of the menu that haven't been devoured by the lunch rush. So, if you're in the mood for a side of frustration with your meal, Popeyes is the perfect destination! read more

I love the food at Popeye,s but I was required to use their delivery service twice. I think they use DoorDash but I am not sure. What I do know is that the first order never arrived and I was never given any satisfaction. They do not have customer support other than saying they can't do anything. I decided to give it another shot today. The order came but it was missing the only healthy item in it, the coleslaw. I called the store and they can't do anything. I tried their online automated support and it was as useful as most of them are which is not at all. I said I wanted to talk to a human thinking I was about to get some service. Nope. I will receive an email in 24 to 48 hours. That will most likely be computer-generated as well. I won't call it AI cause it wasn't smart enough. read more

Slow on getting our takeout order. And they ran out of chicken so they ask us if we are willing to wait 8 mins to cook another batch. With the quick thinking of the drive thru staff , she gave us an option. Wait for 8 mins or mix the chicken with spicy chicken. I was very happy she did that. To me I thought she went beyond customer service. Some will just leave it at that and make the customer very hungry and very mad. We drove through the drive thru very content and happy we get to eat on time! read more

I am standing outside Popeyes and it's 10:34 a.m. They Staff is just looking at me and then looking away. Poor service. They just let me in now. Marcela was the one who opened the door and took my order. Not to happy here and I like this place. read more

Horrible cashier this afternoon approx. 12:30pm. Waited in line just one lady ahead of me. When I reached the counter the cashier totally ignored me and helped someone else. She didn't bother to address me and politely say, " I will be right with you" or something to that effect. Neighbors had warned me about the poor service however, I live close to the back gate and figured I would give it a try. Never again! They were all so right! read more

Just left this location after having gone through the drive thru and being asked to wait out front for my order. Waited out front for 15 minutes before I walked inside to ask where our $50 order was. Waited another 10 minutes before they handed me my order... and it was wrong! So after 25 minutes, they provided handfuls of honey for biscuits they NEVER gave us. Then we open the red beans and rice and they were 1/2 full. While inside there were two staff on break. 1 at drive thru, 1 at register, 1 in back, and 1 serving. By serving I mean I personally watched him drop chicken on the floor and move about as slow as he could while at least a dozen people that ordered after me were served their orders. Very disappointing. Will not be returning. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Oceanside, California

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I ordered a Cajun turkey about a week ago & I asked the lady if the turkey was going to be cooked, she said yes. This was for my daughters Friendsgiving. We scheduled to pick it up 30 minutes prior to the event starting so that they could enjoy a warm meal by 5:00pm that day. When I arrived to pick it up, they gave me a frozen, yellow turkey. On the poster they have outside their building, on the front window,it says "heat and serve." The lady at the window told me to "heat it up for 2 hours." For two hours? That's not heating the turkey, that's cooking the turkey! So anyway, it is what it is. I ordered they're regular food that came out to be $75. I asked the woman, who spoke to the manager, if they could honor the $53 I spent on the turkey & I'd pay the difference for the other food I ordered. They said no, they didn't want to take the turkey back or would give me a refund. Instead, I went to El Pollo Loco. There, I was met with outstanding service. Three different cashiers asked me if I needed any plates, napkins, silverware, etc. I definitely will not be returning to this Popeyes location, or any other location for that matter . El Pollo Loco is the new spot. read more

Popeyes Louisiana Kitchen - Frozen Cajun Turkey they give you. - Fast Food Near Me - Oceanside, California

Don't bother ordering ahead on the mobile app. You still need to line-up at the store, put in your mobile order with the cashier, and wait for the food to be made. Also, when I went, there were at least 7 workers at this location, but it is disorganized chaos. They're busy and yet not efficient. I had to wait over 30 minutes in-store for my mobile order even though there was only 1 customer ahead of me in line. read more

When I'm craving freshly cooked, good-tasting, inexpensive chicken I head for Popeyes! I've visited this location several times and I've never had a meal that wasn't tasty; everything is always cooked to perfection :-) The staffers here are always friendly and efficient. The cooks in the back deserve a shout-out as well - it's their hard work that makes the dining experience at Popeye's exceptional. My compliments to the Chefs! read more

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Due to COVID-19 had to use the drive-thru. The line was long but it moved pretty quickly. It's been a while since I been to this Popeyes. The food was really good this time. Would eat here again. read more

Popeyes Louisiana Kitchen - 3 wing meal Cajun Fries and a biscuit. - Fast Food Near Me - Oceanside, California

Ok so I've never actually taken the time out of my day to leave a 'bad' review for a place before, let alone a fast food chain. Not to sound like a Karen here but I paid for an 8 piece chicken combo and they decided to short me & only give me 5 pieces. I even asked the lady at the drive through if that was all of it when she handed me my bag and she confirmed "yeah that's everything". I admit I'll take the hit for trusting without verifying, that's on me. Shame on my part. But straight up just lying to your customers. That's just very low and uncalled for... read more

Not bad service but not fast service...It's always busy which is a good sign both inside and at the drive-thru. Location gets dirty quick during the busy hours. Costumer service is not consistent but it's not bad... Only other Popeyes in the location is in Vista and I rather go here...Been visiting since the 90s. Chicken is getting expensive each year... read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Oceanside, California

Went with My family and To our suprise we had a worm in our food! Crawling around And when we let them know and They acted like they've dealt with that before And they were quick the give refunds and We left with our health luckily still with us, Unless you like worms and whatever that thing was in your food Stay far away!!! read more

This may come as a surprise but, I've never actually eaten at a Popeyes until this very evening of my review. It definitely isn't a place that I would seek out as I'm not big on fast food but, it was family dinner at my sisters and that's what everyone wanted. I was somewhat surprised that the chicken was as good as it was. Juicy, flavorful and oh so crispy. The problem was that we'd asked for half spicy, half regular and received only spicy. The other disappointment was the coleslaw. It didn't taste like any other coleslaw I've had and I do mean that in a bad way. I can't quite put my finger on it, it just didn't taste good. I probably won't eat here again but, I can say that it was a little better than I had expected. However, I had low expectations so it's not saying much. read more

MAJOR FAIL!! 1st one in the drive thru. (See pic) I even showed up 15min early. (open at 10a) Finally at 10:03, the employee comes on the speaker to ask me to give her a few more minutes, yeah, no problem I responded. I can see the front door, people are line up too. (see pic) Then at 10:05, she comes back on with this announcement, "We will be taking orders for the chicken sandwiches at 11am, what would you like to order?" I asked if this was done everyday or just today. "Everyday" was her reply. I told her that I wouldn't be ordering anything today and drove off. I also saw disgruntled customers walking back to their cars and shaking their heads. I tried to speak with Popeye's corporate office but was only able to submit my concerns and hopefully I'll hear back from Popeye's. Well, good luck to all who tries the chicken sandwich. Until I hear back from Popeye's, I know I won't be returning. Sorry for this negative review. Better luck for you! read more

Popeyes Louisiana Kitchen - 1st in line@9:45am I won't be denied. :):):) - Fast Food Near Me - Oceanside, California

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Service is poor and I waited 12 minutes for chicken because they had none ready. You had 1 job and that is to have chicken. It was at 6:00 pm and they can't have chicken cooked. There were approximately 6 cars in the drive thru and 6 in the parking lot and EVERYONE was waiting on chicken. I got home and my order wasn't right I called a explained to them it wasn't right that I had ordered an extra o piece of chicken and The lady the proceeded to tell me it wasn't on The receipt and it clearly was. This is the third and LAST time I visit this location. read more

Awful service placed order online and arrived to collect chicken and no one was able to help they stated no order on their system showed screen with order details and asked for manager to help I was literally asked to leave since they were not giving away free chicken read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Oceanside, California

Nice location, just super hot inside. Don't know if they don't have AC, it was broken or whatever, but it was not pleasant dining in. Other than that, food was fantastic, service on point and location itself newer and clean. Best fried chicken around and the prices are great if you get their monthly $5 specials. I love their mild and blackened strips, fries and cajun rice best. This location is one of the few that has onion rings, they are awesome, huge portion and cheap, get the. Since the chicken is made to order, expect to wait 10 minutes, but it's always worth it and fresh. One of the better places to eat in Oceanside, wish I had a location closer to me. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Oceanside, California

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Save your Gas and your Time; that's if you want Ghost Pepper wings... this store is out of Ghost Pepper Wings more times than not; I'm not sure if they just advertise they have them for $6 intentionally to switch to a almost $16 , 3 piece wings meal or if the staff is simply stealing the ghost pepper wings for themselves Whatever the reason I'm never going back read more

Rude, bad customer service ever! We came to to pick up our online order seeing a lot of honey bags so I took them out leaving on the cashier desk to return and asked to have some ketchup instead! A worker told me"you have to throw them by yourself " . I didn't do which was easy for them to do instead telling customers . I saw that using a napkin to grab those honey bags as something dirty because I used my hand as if we were in COVID time years back then !!! They didn't say " thank you " for customers when we walked out! This is the store that closes to my house but I would not want to come back! read more

Bad customer service! I ordered through the drive thru, the lady taking my order didn't ask me what size sides I wanted and automatically just assumed we wanted smalls. When I pulled up to pay and asked her nicely what size the sides were and asked if she could change them to large she told the other 2 employees and they started bad mouthing me in spanish thinking I wouldn't understand. They then proceeded to make fun of me getting 3 Large sides. They said it would be a 7 minute wait which I was okay with but I had to wait over 45minutes with no other customers in line or in the drive thru. read more

Y'all are TRIPPEN! I've never had a bad experience here everrr!! Maybe because I use "thank you" & "please" when I order and if they don't have what I want I deal with it and order something else NOT throw a fit?! I've heard plenty of customers before me yelling at the workers bc they are out of the chicken sandwich or the fact they have to wait for it... OH WELL you wanted it! But now thankfully they have that under control since it's on the menu for good! Every time I've gone in the last month they have the chicken sandwich (*except before 11AM soooo keep that in mind if you like chicken sandwiches for bfast) To all the workers here... I APPLAUD YOU! Oside is a tough crowd apparently ha. People it's a freaking fast food joint not a 5 star fine dining restaurant!! there are bigger things in this world to be mad about ;) read more

I can't figure out why this place doesn't have better reviews! We were ordering food online with the Popeyes app, but for some reason they did not have the mashed potatoes and gravy option and that is our favorite! Anyway, I decided to call the store directly and talked with Marilyn about our dilemma. She kindly said she would wait on the phone and we could place our order, but being we could only choose between coleslaw, red beans and rice, and biscuits, she suggested we choose one of those and she would manually substitute the mashed potatoes and gravy. So I chose a large coleslaw, let her know we wanted the mashed potatoes and gravy instead, and all went well without a hitch! It is frustrating that there wasn't an option to choose mashed potatoes and gravy, but the fact that Marilyn stepped up to accommodate our order, left us very impressed. When the food arrived, it was delicious as always. read more

I have been hearing all the rave reviews about Popeye's fabulous chicken sandwiches, so I got one today. For $3.99, it's a bargain because it is HUGE. However, only Mayo and 2 little pickle chips. It really needs lettuce and tomato. The sad thing is that I threw it away after 2 bites: WAY TOO SALTY. maybe that's how they season their food in Louisiana I had to stop at a nearby store to buy water immediately. read more