This is the absolute worst Popeye's I've ever had the misfortune to stop in. Staff were completely rude and must have had ADHD with a little touch of hate thrown in. She couldn't, or didn't want to pay attention to what I was ordering, asked me 3 times, and instead kept talking to another staff member. Then the order was completely messed up. Don't offer iced tea on the menu if you dont have it at the self service station. Also, the bathroom was a complete disaster. read more

What could improve? Everything. The fountain drink says Diet Coke. It's Coke Zero. Those are not synonymous. The wait was 25 minutes to get the food. They have wraps on the menu but no longer have tortillias. They have all the condiments and salt and pepper behind the counter. The order was for dine in and yet they bag everything up like it's to go. Napkins too. Like why do I have to ask for napkins? And then they only gave me six for myself and my wife. How you gone make it through a four piece with three napkins?! The restaurant was clean and the staff was nice enough though. Overall, after not eating at a Popeye's for like 8 years I wasn't missing anything. If I get another hankering for fried chicken I'm just gonna go to Church's. read more

Ordered food through the online app at 8:30. Got to the restaurant around 8:50 and the app was showing the food was not ready. I finally walked into the restaurant around 9 and it took them about 5 minutes to even realize I was standing at the counter. The employee seemed too busy staring at their phones to realize they had a customer. After asking about my order I was told they had just started cooking part of my order and it would be another 20-30 minutes. After being told that I asked for a refund and was told they could not give me a refund because I had payed through the app. I finally received our order at 9:21, so that makes 51 minutes to receive a family order of fried chicken. I would avoid this place at all cost unless you have a lot of time on your hands and your aren't hungry yet read more

The service and wait time at this location is ridiculous. Ordered our combos at 11:05 and waited 30 minutes to get our food. Had to go back and get our second side since it was not added in our bag. The staff is not friendly nor welcoming. read more

I've never had an issue here, but my coworker and I bought the chicken sandwich's and the chicken was not cooked well. I keep calling and they won't answer!!! read more

Great chicken and affordable! Got 5 pieces and 1 side with 2 biscuits for $8.99. Staff are nice and this place is quiet, not too much people, more people ordering by drive thru. Really great Fries! read more

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This is my 2nd time ordering at this location and my service has been subpar each time. Today, I ordered an arnold palmer and red beans. The Arnold Palmer had no lemonade and the beans were spoiled. The smell was unpleasant as soon as I took the lid off. Last month, the food was clearly old. I do not want to give up on this location, but they lack attention to detail. read more

Is there a secret code to get waited on here? I can't believe I'm stupid enough to keep trying this place. Popeyes food is good but getting it is impossible. No more Popeyes for me. ... yeah we'll see. read more

Food was good but it's the 3rd time that we were missing stuff from the bag. Luckily, we checked before we left because we had to come back to get missing food. 1 time, ok. 2nd time, ummm. 3rd time, this is RIDICULOUS! There is no reason to have this happen 3 damn times. read more

We were told 10 min wait on chicken and we have been waiting over 40 minutes and still no chicken not once did they come to let us know there was any issue or inform us that it was going to be a longer wait.... At this point we are the only ones at the restaurant. We asked for refund and the lady with tats on her face handed our food and started they had a power issue? Light we're on! she handed us our food and yep it was wrong missing pieces of chicken. Please think twice about going to Popeyes in Mont Belvieu texas. I will be writing corporate. read more

I usually don't leave or waste time on a poor review but I was not appreciative of the behavior or supposed manager today! I mobile ordered for a spicy chicken combo with extra order of Cajun fries- not hard! So I called the location and asked the lady if the grub hub driver was on its way and I had to ask again because I am hard of hearing - she rudely responded! I later got my order and sure enough I didn't have the fries, utensils or napkins- so I call grub hub and they call the restaurant and were told there is no manager on duty! So I call and the same rude woman answers and says she is manager! So you got a manager who gives poor customer service, employees who cannot read the order correctly and she refuses to refund 2.89 over her incompetence and probably steals from the restaurant herself right under there nose! I will not be ordering again from this location read more

Customer service is ok, but the product it's self looks like it was prepared very poorly.

My young Grandsons go to school in Mont Belvieu and after an afternoon of park time, we decided to try the new Popeyes! It was a little tricky entering and exiting due to the construction on the feeder road but we were all in agreement it was worth the effort! The staff were all smiles, inviting and courteous, tables were still decorated from Easter with the cutest decor and the food was fresh and delicious! We all ate for under $15. And even ask for a to go box as there was just too much food! We will most definitely frequent this Popeyes every visit to Mont Belvieu!! read more

I have been twice through the drive-through and they have gotten my order wrong twice. I love the food but either they can't place the order correctly or they can't fill it correctly. Second time I checked my order before leaving. Maybe I will try going inside next time. Their spicy chicken strips are worth another try. read more

I have been to this location a number of times and they have never gotten my order correct. Today I got home and did not have half my order (I know, I should have checked). I tried calling numerous times and clearly they must have the phone off the hook, so I drove (20 miles round trip) there, waited in line behind about 10 vehicles (because you cannot go inside due to "social distancing"), explained that they did not give me half my order, so they had me pull up to the window, she looked at my receipt and handed me the rest of the order. No apology, no, "here's an extra chicken leg for your trouble," nothing. I'm done with this location. read more