Ordered 2 whoppers l at a time that's it ! No onions one one and cheese on the other $18.85 later can't get it right, so stupid .it's not even funny anymore because it's so expensive read more

The building is nice and new, but they can get simple orders right. Sad part is that it wasn't busy. I ordered 4 bacon, egg, and cheese Dragon breakfast sandwiches meals. They "forgot" to put in the hash browns, and when I got home I discovered that two of the sandwiches were sausage. It was a simple order and they messed it up twice. For what this stuff costs they should at least put what you ordered and PAID for in the bag! It's not a difficult task! read more

Just waited in line at drive through for 50 minutes. Was advisedly 2 people were working at 6:00pm on a Thursday evening. This place has no leadership and needs to be closed. Whoever invested in this franchise location does not care at all. read more

I'm reminded of why I deleted the app. Ordered online and got to the drive thru as instructed. I've been waiting for 20 minutes and still have 3 cars in front of me. I like BK, but it is not worth waiting 20-30 minutes to get my food. I finally got to the window 28 minutes after arriving and no surprise that the fries are cold and soggy. read more

We live very close to this Burger King and have gone a few times lately just for something different. I thought they just did a bad job on what we usually order so tried ordering a different meal. Nope, that was even worse. Barely edible. I don't think we'll be wasting our money here anymore. read more

Ordered Fried pickle and Street corn burgers. 5 mins later cashier comes to table - Street Corn unavailable. Replaced with average whopper with explicit instructions- cheese, mayo, onions only. Cashier later comes back to table and asked what it was I wanted on burger. Then the long, long wait for food. The burger is incorrectly made. I tell the lead person it's fine. Just leave it be, and in the process, another employee throws the burger away (with good intention I'm certain because she wanted to make the burger correctly). The burger is finally done. The fried pickle burger has been assembled for 10-15 minutes and now a soggy mess. The edges of my burger are tough and dry as if microwaved. And throughout this burger debacle, and your staffs frustration, is a common element - the order-taker. A nice young man; however, wholly unqualified to communicate properly with the customer. All in all, we all survived. I won't give up on BK. But the franchise owner would do well to choose carefully his/her front line person. read more

So, as far as food goes, it's your typical Burger King. However, my family & I are displaced New Orleanians dealing with the fallout of Hurricane Ida. We pulled over into this BK and noticed that the lobby was closed & they were drive-thru only. They were very nice & opened up the store so my 4 year old could use the bathroom. They didn't have to do that, and it was very much appreciated. read more

This is the slowest BK on the planet. More times than not the drive thru takes 20 minutes plus. Not staffed properly to process orders as the few people on the crew seem to be trying. This has been this way for months so I think management has decided that we can all wait it out. Not coming back even though this is a favorite burger option elsewhere. If your looking for fast food look elsewhere. read more

Don't get me started with this place because there is nothing good to say about it. I mean the food isn't fresh like them claim and working for them is even worse. My wife worked for them and she even told them that she has a special needs disabled son and sometimes she may not be able to come in due to the fact we don't always have a nurse from 10-6 Monday to Wednesday and Friday. But yet they said ok and that's understandable. But yet when the issue came up they fired her with no excuse but blamed our son for the issue. I mean yea our son decided to be born like this. The staff isn't friendly, when the food is barely warm; they blame the customer for it which you never do, and they refuse to fix the concern. The GM is either blind or doesn't care... I'm picking the second one. They build a small one knowing that this is Mont Belvieu and there is a major competitor here by the name of McDonald's that has a playground. So you would think that they would've made this Burger King the same way. But nope another bonehead move by an incompetent owner. read more

I have been coming to this BK for years and I always get good service yesterday I went through the drive through like I always do and asked for a impossible whopper plain in the microwave with the combo, with zesty sauce, not only did I wait over 30 minutes for my order to be handed out to me when there were literally no cars behind us, but I also got the order all wrong with no zesty sauce, it was not plain like I had asked and they also grilled the meat and did not put it in the microwave, I told the woman to heated up in the microwave because I am a vegetarian and I did not want my veggie patty to touch the greasy grill because I get sick, so we drove back around and honked a couple of times trying to get this lady's attention but she kept acting like she couldn't hear us so we had to go inside and tell her she had gotten the order wrong in the nicest way possible in a reasonable tone of voice when she completely lost it and said that she did see us from the window and that we were being rude because we were honking at her and that she was taking orders with her mic and that she was ignoring us for being rude we explained to her that we were just trying to get her attention because our order was wrong when she got even more mad and kicked the person I was with out of the store and threatened her with calling the cops, I tried to be as patient as I could and not get angry at her and I told the person I was with to go back to the car and that I would handle it, I told this woman how she had gotten the order wrong and that we were not being rude to her we just wanted our food the way we asked and that my meat was grilled she said it wasn't grilled which is a lie because I have been going here for a long time now and I can tell, when the patty is burnt it means they put it in the grill, in the end she had me standing there for almost 40 minutes and kept taking new orders not only that she also ended up giving me the same burnt patty just in a different bun by that time my fries were already cold, I told her that as a manager she had no patience whatsoever and that it was never our intention to be rude that we just wanted our food I told her how we always go through here and how theres been times when the line is all the way around the corner and that the other girl who used to work here always got my orders right she blamed it on the mic which is no excuse you're supposed to be able to multitask and the costumer is always right shes inexperienced and rude and there was no need for her to pick up the phone and try dialing the cops as we were not being aggressive towards her imagine if every order she got wrong shed call the cops she would have the cops there all day very disappointed she could have told us to wait through the drive through window when we were honking at her instead she chose to ignore us and threaten the person I was with with the cops for her own mistake she made it's just baffling to me how a crew member can take so many orders at once and multitask and take real shxt from costumers and still smile and this so called manager cannot I honestly do not think she will last here she obviously does not have what it takes, Her costumer service is beyond terrible and I do not think I willl be going back here again read more

They suck soooo bad worst customer service!!!!! And can not make a drink even tho its my 3rd time to get it and its been wrong every time taste like shit dude. I will never come back to this BK again!!!!! read more

Burger King - a person holding a drink in a cup - Burgers Near Me - Mont Belvieu, Texas