This mcdonalds sucks period. Slowest service. Took 20+ minutes in drive through to get an egg mcmuffin hashbrown and small coffee. Coffee was a little over halfway filled. Wyf you giving me and extra small coffee. F this place is don't go back. read more

i really enjoy the mobile app, and being able to drive thru and have your order ready right away. i just really wish they would let you use as many points to claim as many items as you please. they only let you either use one 'deal' or one item using your rewards point. i want to order a whole meal using as many reward points as i can, that would be great. lastly, again and always thank you to the kind, nice lady at the first window, greatest customer service ever !!! read more

Worst McDonald's! 9/10 order is wrong or incomplete! Manager rude and zero response to incorrect charge and order. Tried to scan to complete survey on mcdvoice and not working. If possible I would give zero stars read more

Service is horrible. Service is slow. The managers have no problem with their staff having attitudes. It's almost like they forgot how the store makes money. I don't know how a store manager cannot speak English and still be the manager. I'll just go to Whataburger, they're closer anyway. read more

Horrible service. They Got my order completely wrong and when I went up to the counter to ask them to fix it, I was completely ignored, the workers would just walk past me and not even acknowledge me. The managers are worthless. I had to walk behind the counter my self just to grab sauces and my cups. read more

This location is trash. Nobody can be bothered to even acknowledge a customer. My wife had to go behind the counter to get our sauces that they forgot to put in our kids meals because nobody would ask her if she needed anything. Poor management. Poor employees read more

Aweful service, exactly what you'd expect from this garbage business that used to be decent. The manager is incompetent, the workers don't give a damn...and it's aweful....just pass this place up.....typical McDonald's BS.... read more

Good morning, I got the 10 piece chicken nugget meal didn't get the Fanta until I asked 3 times,service was terrible, line was busy.

Food was amazing service was great gave us our food and drinks swiftly. I got two burritos and a hash brown....amazing. My girlfriend got pancakes and a Dr. Pepper. She loved. read more

Wow! Thinking they are trained to be rude and disrespectful to customers. They just don't care about your food or how they treat the customers. read more

I'm convinced they send you from the drive thru straight to the parking spot to give you your food with no ketchup every time

How hard is it to get a drink and how hard is it to do a fish sandwich NO tartar sauce. These instructions are so simple a PreK student could follow them. You're not that busy so there's no way to be like that. I don't care if you're having a bad day because everyone has a bad day and you don't see them being rude. I don't know what's worse service wise... This place or Taco Bell. You really need to be modeling your service like Chic-fil-a. Not that bad owner you have here. You could also have the play open and just clean it every 30 minutes (it's NOT that hard to do it). Until you change you WILL NOT be getting anymore of our money. We will also make sure you spread word about how bad you are to drive away business. read more

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So let's start with that one Manager i think she is , She's Big , Hispanic And normally at night shifts like 12 pm to 1 am ish , This one time We went thru the drive thru to order food we had said Small Fries at the ordering process and she said got it down , so we pull up to the process where we pay everything was going good okay boom we get to the food place and the lady doesn't give us our fries so i'm like where my fries keep in mind they ain't even give us our receipt so she wanna print it out and say we didn't get them fries i was like girl it's only small fries so what you talking bout , Anyhoo Yesterday around 12 Am we had went to go get food we had 2 mobile orders and the other friend wanted food so we were going to do 3 but yk mcdonald's rules only 2 orders we went around again bcuz huh?? anyways we go and i'm like can i get some spicy buffalo , ranch and sweet and sour AND THE SAME LADYY wanna talk about we not giving you no sauce w/o nuggets keep in mind Do yall not get sauce with yall fries like girl what she gave us one ranch like its always that lady jus tryna get some money also its just sauce there ain none wrong w it! Never going to that mcdonald's at that time cuz i swear next time i see her on my soul i would go thru that window !! :) read more

I do not recommend this place they need new management. Went through the drive through, ordered a 20 piece nugget and fries when they handed me the bag all of the condiments and fries were covered in syrup. Went back in to get a new basket of fries, 2 other people were inside complaining. The manager came up and asked what I needed I told her the fries and condiments had syrup on them she asked if I just wanted new condiments. I said I also need new fries I wait 10 mins and she only brought me fries no condiments. Didn't say sorry or anything. For this being in Mont Belvieu they have really bad customer service and management. Hopefully this makes it to the right person so that things can get fixed at this location. read more

The food is decent enough but the staff is rude. The kiosks don't print out receipts so there's no way to know when your food is ready since you don't know what your number is. The kid's playground looks nice at first glance but it's really hard to see the kids inside the play area. read more

i ordered a cheese danish. i waited. 5 minutes. it's all i got to eat. i wanted a cheese danish. i got a cinnamon roll which also tasted like play dough read more

McDonald's - cinnamon roll - Fast Food Near Me - Mont Belvieu, Texas

Unfriendly, obnoxious teenage workers. Food not fresh. Very disappointing. I'll pass this one by and go to the one down the road from now on. read more

The service didn't give a receipt and then they messed up our order. We were already down the road before we notice. Don't have a way to proof they didn't. We will not return. read more

Scammed us out of our french fries. ordered a medium and gave us less than a small order of fries worth. and this isn't the first time.

Not very friendly . Ordered breakfast which shows with coffee but if you add orange juice you loose coffee . Order was not right plus had to talk with manager about coffee who had a bad attitude. After everything said and done she gave us coffee with the saying next time remember it doesn't come with meal. I'm not planning on returning read more

I arrived home after ordering in the drive through and discovered a missing hamburger from a kids meal. I called to the location and stated to the manager that I didn't want to come back and get the hamburger at this time that I wanted a refund instead. He kept saying he didn't understand what I was asking after repeating it very slowly and clearly three more times with the same response. He kept saying they don't deliver. This manager was very obviously playing games and it was very unprofessional. Higher expectations of professionalism from your managers please McDonalds. read more