Stopped in recently and had a very positive experience overall. * Chicken was fresh and served hot * Red beans and rice were well-prepared and not dried out * Biscuits were fresh * Customer service was excellent * Cashier name begins (with an "A") was friendly, professional, and respectful * Ambiance was inviting * Store was clean and well-maintained * Restroom was clean and orderly Overall, this location was well-run and exceeded expectations. I would definitely return and recommend it to others. read more

This Popeyes consistently lacks quality and attention to detail. It's disappointing every time I visit this location. I placed an order last night and received the complete opposite of what I ordered. My receipt clearly showed the correct items, yet the food I received did not match it at all. It's obvious that management does not prioritize quality or customer satisfaction. A business like this needs stronger management and employees who actually care about doing their jobs correctly. When mistakes happen, customers should be reimbursed and their orders corrected but that seems to be asking too much here. Do better, Popeyes. 9302 East Hwy 36, Avon. read more

If I could give it a zero, I would. This location use to be stellar. It has gone downhill. If you can place an order, it is extremely slow and inaccurate. You will waste time and/or gas trying to purchase food from this establishment. They are severely understaffed and slow. It's completely unacceptable. My last visit resulted in me waiting over 30 minutes (while watching the cashier sucking on a sucker, dropping stuff and laughing) and then being told they were out of chicken and didn't know when they would have more. I got my money back and will never return. read more

Sat at drive thru and waited forever to give order. Only ordered a wrap, no fries or drink. Took 20 minutes. Inside the restaurant is a total mess read more

Zero stars. Fire the walrus working the front counter IMMEDIATELY. I've never seen such blatantly rude staff. I've tolerated it at this location long enough, so I'm posting a review. I've seen the copy/paste boilerplate replies from ownership/management without ever addressing the issue, so I'm finally leaving a review. The public needs to know: DO NOT PATRONIZE THIS LOCATION. Vote with your feet and your wallets! Let this place close down, it's the only way. read more

The food was cold and the chicken portions barely had meat on them. I will not go to the Avon location again.

Don't waste your time or money going to this location. Placed an order on the app and when we got home with the order we were missing several items. tried calling the location to speak to a manger and no answer, tried placing a service ticket on the app and the app doesn't work. So i guess once they get your money they don't want to here from anyone. I will contact the credit card company and dispute the charges since they don't want to fix their mistake. DON"T BOTHER COMING TO THE AVON LOCATION!!! read more

Extremely rude does not have any customer service the people who prepped the food do not wear gloves poor customer service skills, lack of attention to details if I correct this location a zero I would read more

this is the worst restaurant in Avon ,i made a online order paid for it on line and they still did not have the order ready @5:45pm nor did they give me all of my order ,went inside 3 times still did not get all my order ,i was greeted with rudeness ,very unprofessional team of associates ,they lack quality , professionalism and customer service is the worst:( so they basically just got me for $45.00 online order, i do not recommend this restaurant to anyone ever. read more

I ordered the Chicken 12 piece w biscuits, red beans & rice & coleslaw. First time ordering anything online for pickup, everything was very good.& exactly how I ordered itI walked in to pickup my order and Yes, the service was not speedy, there were only three people working on a Sunday afternoon, ALL OF THEM were working very hard, I let them know I appreciated them working so hard to help my family & other customers have a better day! I've seen some not so great reviews for this location and I can say my experience was wonderful, cheers to those wonderful people working on August 4th read more

I don't know who runs this Popeyes chicken but it's always bland and straight nasty. I got a 3 piece yesterday and I thought just maybe this time it would be good. Nope greasy tasteless mess. read more

This receipt is for the girl at the window who lied tonight and told the manager I only ordered shrimp when she got my order wrong instead of taking accountability. I picked up an online order than ordered a shrimp basket with NO drink because they do not allow edits for this in the app. I then had to pull over and wait for my food. I made sure to mentioned it's 2 orders to bring out. When it came out she forgot my car and took it to the wrong one, then when she got to me I asked if it was both orders. She said yes. LIAR. It was the app order. I then pull around and told her and she apologized and said she would bring out the shrimp. She literally only came out with shrimp. I had to then get out the car to get my full order. The manager had someone tell me I was only rung up for shrimp. I said how so, when I paid $9?! As if they were doing me a favor, by giving me what I ordered. If anything you should've gave me extra for an incompetent worker and my time wasted fooling with this establishment. I'm telling you now. The only time I have no issues is with the morning crew. NEVER go in the evening. read more

They food is always good, they workers always have an attitude especially if you asking for blackened chicken. Apparently they hate making it, I've done it 5 times and all 5 times it seems like a smile turns to straight face sad eyes and a burden... lol but the food is good. read more

Hadn't been here for a year because the food was trash. Decided to give them another chance...perhaps they had turned the corner. Ordered the 5 piece tender meal (tenders, drink, fries) and was astounded that it rang up at $15 with tax! Mind you, each tender was about the size of a steak fry--these weren't some giant deluxe "roided out" chicken tenders. Both the fries and tenders were room temp. Was I willing to risk my gut health for $15? Of course I was...that's 15 bucks there on my tray! I have no regrets. Except going against my better judgement. read more

I would say 0 stars. We ordered our food, paid and once we pulled up to the 2nd window this rude big lady with fake eyelashes and I'm assuming she's a manger because her shirt was a different color was absolutely rude. We got our food and were just waiting for our Apple pies. I was hungry so while we wait for our Apple pies because she didn't have the courtesy to tell us to pull up to the side, I took a bite out of my biscuit (I am pregnant and was feeling nauseous) and she had the audacity to say "ok y'all look if y'all gonna eat food right now you can't eat it at my window and take up my time". We asked her why we're waiting for our Apple pies and she replies "what Apple pies" and we replied the ones we paid for! Lady if you don't like your job get out so someone else can do it for you! read more

This was the worst experience I've ever had. Usually order through DoorDash, but decided to use their app for delivery. Watched the driver pickup like order and then go to Walmart for 15 minutes!! When I tried to complain to DoorDash I was told I needed to contact Popeyes! When I called some kid answered and didn't know what to do so he PUT THE PHONE DOWN AND WALKED AWAY!! Never connecting me with the manager. Awful service!!! read more

Compare the price at Popeyes to ALL the other chicken places and you'll realize Popeyes is ripping people off. KFC, chick fella, Raising Canes all are quit a bit cheaper. Save your money people! read more

This was a specifically planned trip w/ my close friend because we were craving cajun and everyone around us would not stop randomly eating it lol. We did not want spicy chicken sandwiches but knew we would most likely be waiting in a long line due to the bring back. When we arrived at the restaurant we debated going in but stayed in the car and drive thru and it was such a great decision. We waited probably 30-45mins to order and get our food which is okay! Tim, a younger black male was the associate and omg he was soooo awesome! He knew their entire menu and since we were ordering a pretty large amount he suggested a dinner combo that would save us money and give more food. He was patient and kind from the speaker to the window. It was so refreshing considering how long we waited :) Our food was fresh and order accurate. I hope he gets all the accolades as he was actually helping to prepare food and still assist w/ taking orders simultaneously. read more

I know they are really busy, but I hate it when you don't get everything you order. The line is around the building so they know people are not going back to complain. Missing red beans and rice. read more

Popeyes Louisiana Kitchen - a receipt from a restaurant - Fast Food Near Me - Avon, Indiana

We have been to this location several times in the last few months. The lobby is never open! I don't want to eat in my car and it's an hour from my house. I've given up on this business. read more

Ughhhhh!! They never have anything!!!! This is the third time in a row I have gone there and they were out of what I wanted. There was a paper taped to the speaker announcing that they were out of butterfly shrimp. So I really wanted a coke only to get to the window and they were out of coke!! Seriously? What restaurant runs out of the most popular soda at 3 in the afternoon?? I AM DONE WITH POPEYES!! Done with them!! read more

I wish I could leave zero stars. I didn't even end up buying anything. After waiting at the speaker for ten minutes for someone to take my order, I was told they couldn't make any chicken fingers because the fryers were shut down since they were closing in twenty minutes. Get that? They weren't closed yet but they shut everything down so they could bounce out early. Lazy and useless. read more

Where do we begin. Once again I arrived at my favorite chain and this store always disappoints. Lobby is not open. I asked for sweet tea and after I pull away I take a sip of some flavored stuff that came out of a machine. Too lazy to brew real tea ? Next time I will drive further out of my way and go to another Popeyes. Never again to this one. There is always something wrong or off. read more

There's apparently been some changes made at this location because these consistently horrible reviews do not begin to describe the restaurant we've encountered this summer. I am being absolutely hassled by family to get to Popeyes Avon like NOW. After promising a visit the next day I received a call at 10am to be on my way (they open at 11am) The chicken has been fresh. well-seasoned, large, juicy - quality preparation. The red beans and rice and mashed with gravy are "crave-able" to steal another restaurant's tag line, lol. btw No one is letting you leave here without trying the sauces. They'd rather give you too much food than fail at your requests. The customer service in drive through has been delightful- there is a young lady named MADDIE who I fear will be promoted out of there as word gets out?! She is over-and-beyond personable, professional, attentive to customers and seems to rub off on her co-workers. A real asset. I'm on my way back this morning. Checked hours and saw these reviews. Had to stop and spread the word. Give them another chance. They're earning it! read more

We love Popeyes chicken and sandwiches but this location repeatedly disappoints. I stopped by tonight for drive thru and they apparently closed at 8 - on a Saturday night. This is not the first time this has happened and thrown off our dinner plans because their website says 10. On top of that, this location is often out of different items. I don't think we'll come here again. read more

Rude to customers lack of professionalism and poor food quality. Employees laughing at customers. read more

Never tried Popeyes till moving to Indy. I wasn't expecting much because I've heard some negative comments in the past. Still, I decided to give it a try. We used DoorDash because of the social distancing and just ordered the Mild Chicken with Mashed Potatoes on the side. The sides weren't all that great but the chicken was actually really good. Nice, Golden and Crispy on the outside, really juicy on the inside.. can't ask for more in a fast food fried chicken. read more

Popeyes Louisiana Kitchen - Mild Bone-In Chicken - Fast Food Near Me - Avon, Indiana

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Love Popeyes chicken and love this new chicken sandwich I got I have tried both the regular one in the spicy one I like the regular one better to me not really feeling the sauce on a spicy one to much read more

Popeyes Louisiana Kitchen - Wing and biscuit - Fast Food Near Me - Avon, Indiana

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No inside dining, okay... Last 2 times tried to order and ended up driving away. 1st time no mild chicken, 2nd didn't honor coupon on line okay... tried to order something else no coleslaw. No more trying even though I love the taste of Popeyes. read more

I am an octogenarian and have never eaten at Popeye's. Great-grandson was here and decided he wanted Popeye's chicken nuggets. I said alright, I'd try it. Sorry I did, I ordered a four-piece chicken dinner with mac & cheese and coleslaw. It also came with an order of fries which I did not ask for. The chicken was heavily coated with batter. The pieces were cut in no shape I've ever seen before. The flavor was bland (non -spicy), The mac & cheese was like nothing I've ever eaten. The macaroni was stuck together with lumps of cheese. No flavor. The coleslaw was gluey. The fries were limp and didn't taste like potatoes. I'll never eat here again. read more

Long slow drive thru line. They made me pull up to wait on my order. I order 5 tenders 3 of them were so small. All my food was cold and old tasting! Why did I wait 5 minutes for cold and old food? Haven't been there in about 6 months. Guess I will not be coming back anytime soon. read more

Popeyes Louisiana Kitchen - a fried chicken sandwich and dipping sauce - Fast Food Near Me - Avon, Indiana

The service is spectacular especially from Tia. Such amazing customer service and friendliness was a 10/10. Most definitely will be coming back. read more

Been sitting in the drive thru for over 25 minutes. This my first time to Popeyes and it will be the last time. It shouldn't take this long to order a meal. Smh Highly disappointed! read more

the only thing keeping this place running is the selection of food. the service is almost always horrible and never welcoming. i can count on one hand the number of times i've had decent/friendly service. for so long i'd be frustrated at the people who worked there given the unwelcome ambiance they put out but no... the managers/recruiters who hire those people are to blame. It's Popeyes locations like this one that have made Popeyes infamous for rude/hostile customer service. read more

I went through the drive-thru. I should have known when the two cars in front of me pulled off after stopping at the intercom and speaking with the person taking orders. I pulled up and waited at least 5 minutes before being greeted. When the lady came on the line she said "Welcome to Popeyes" and never said can I take your order. I ordered a 2 piece spicy white and she asked if I wanted the number two and I said yes but without the drink and she said , in the most facetious and rude way, "well you don't want a number 2 then" and proceeded to be even more rude. I asked why she was being so rude and didn't give her a chance to answer because I pulled off. The car in the back of me pulled off too. This restaurant is the worst I've ever been to. Slow and rude. read more

Hey now! I stopped by the drive thru to try that chicken sandwich because somebody said it was better than Chick-fil-a! I don't want to admit it but it actually is! The breading is better and the piece of chicken is bigger. The Cajun fries taste like Rally's. The staff member working at the drive thru was especially friendly and I had my food in no time at all. There's not a single thing I can find to complain about. I'll be back on Sunday for some more of that forbidden fruit! read more

We waited 35 minutes. The staff was not helpful. Wouldn't recommend. The managers kept asking the staff who their favorite manager was.

If I could give zero stars I would. I love the fact that they have a famous chicken sandwich but every time I order the chicken sandwich it's like I'm sorry but it's gonna take us 15 minutes to make those you know people are going to order and having an employee just be like well we're just kind of busy we can't make those absolutely unacceptable I'm sorry that you chose a job we are in fast food and you have a delicious sandwich that's not my problem those are your choices but every time I go I can never get any food because they just don't wanna make it read more

This fast food place here in Avon, in my opinion, does not deserve even one star. They are always out of food. I remember going there one time and they said they were out of chicken. It's a chicken restaurant. I didn't understand. It has been like this since the day they opened their doors. The employees are rude, and orders are always wrong, even if they have food. I was at the drive-through recently at this place, and I waited over five minutes for someone to respond from inside. But no one ever did. There were no cars in front of me and no cars behind me. There were only one or two cars in the parking lot, which I can only assume had to be staff. I was really wanting to get food from there, so I pulled up to the window and honked my horn. A young girl came to the window and looked at me like I was crazy. I told her that I had been at the speaker for quite a while, and I wanted to order from her directly. She told me she could only take my order at the speaker, and that I needed to drive around and try again. I said to her, "there's no one in front of me and no one behind me. There are no customers inside the store. There is no reason you can't take my order while I'm sitting right here." She told me no and shut the window. I drove back around to the speaker, and I threw all my Popeyes coupons out on the ground for someone else to use, because I will never go back there. read more

They put the slow in fast food..... no really lines wrap around the building. Lack of logistical planning when the chicken sandwich hits the menu. The people that work here hate there life's so I'm guessing it's higher ups priority to sort things out to have a "fast" food restaurants again. 5 star for the sandwich that's why I waited 30 mins in a line. It's always an excuse too about something posted on the door. Lack of staffing so lobby is closed. People quit and I understand why. Management needs to get it together. read more