This Pop Mart in Tangram is very crowded compared to the one in the Oculus mall. You have to line up outside of the store and the line is always huge! There is a rope to guard people from coming in so you got to line up and wait your turn to go inside. Sucks that there is a long line. The Labubus plush key chains are all behind the counter and the staff keep on telling the customers that you need a membership to buy them. You cannot buy the LABUBU plushies without a membership. read more

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I came back to POP Mart in Tangram on the ground floor next to Cuppa Tea which smells sooooo good. POP MART is a market-leading character-based entertainment company and a global champion of designer toy culture. Some of our best-known characters include MOLLY, The Monsters, DIMOO, Hirono, SKULLPANDA and others - each created by one of our artist friends and regular collaborators. I walked around to see what items were in stock and I came across the DIMOO Weaving Wonders Series figures. I don't recall seeing this series on Pop Mart's website so I bought a box. Checkout was seamless. I got the Dreams of Courage and the figure is really well done. It's pretty cool that the figure's head and the cloud pillow are magnetic. read more

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A shop where a majority of popular items (Monsters, Skullbabies, etc.) are constantly out of stock, but you can see the displays and buy other things that aren't as popular... lines here whenever restocking happens, apparently. So it's more like a display spot than it is to buy anything. Staff basically non-existent other than at the cashier, a few things to take photos by. When asked when things restock, they didn't have a good answer, nor a sense of specific items. Pickup can be for online orders (if you can get to the stock), though I saw one person try to pick up and they said they didn't have it... so just issued a refund to a disappointed customer. read more

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This small shop located in Tangram mall is really crowded and hard to move around. The selection for the popular products are basically sold out and some products are for display only. While the store maintains the cuteness of top Asian labeled figurines and toys, it lacked floor staff to direct the crowds and no one to assist customers with finding toy merchandise. Overall, an okay shop within the mall read more

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The store itself is beautiful, but the amount of merchandise that they have available for sale is laughable. I felt like I was in a showroom or museum for all of Pop Mart's different blind boxes but it seems. Since there were crowds, lines, and scuffles over the Labubus, they've reduced the stock of everything that they actually carry in store. This is a little disappointing, especially since we were there for other series (cry baby & molly). We were not even offered an option to order in-store, to ship home. Oh well. read more

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If you want to see the figurines for molly, labubu and the monsters, this is the place for you. It opened on December 7th. Been seeing a lot of the pop mart vending machines for labubu and molly though didn't think anything of it until I spoke to a friend, who is collecting the figurines. Plenty of space in the aisles though customers tend to stand there with a friend or group so you have to be able to have patience or navigate a different path. Go check it out. read more

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This is the first time I've ever been in a Pop Mart Store. They did have a decent selection of Labubus in late October 2025 but nothing I didn't have. They had the Macarons, the Energy, and maybe the Coca-Cola one. read more

I want to get a few toys. I asked the staff girl She said sold out. Came for nothing. O star.. read more

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Hello, I would like to recommend POP MART at flushing Tangram location store, to retrain her employes for a better customer service experience, the color lady this employee on Thursday March 27, 2026, the cashier section was a bad experienced because no one want to help the customer, NO HELLO, HI, CAN I HELP YOU.? Nothing just ignores the customer and have no choice to finally have to accept the customer business in buying and paying, ridiculous. Please, Pop Mart retraining your employees will be a good idea so you can make lots of business. Thank you. read more

It's a cute store that's worth checking out. However they were sold out of labubus so we ended up getting something else. If your heart is set on getting a labubu, it might be worth walking over to the arcade store next to the goldfish school. They had some in stock last time we checked :) read more

The management of this shop is terrible. There was no sign for the checkout line. I waited for 5 minutes, an employee told me to go to the back of another line. This is completely unfair. read more

I'm gonna be 100% honest with you guys. The store itself doesn't have a problem. The problem is how they run the store. When I first visited this location for pick-up, there was a MASSIVE line outside the door, to which, I was very confused by (for other customers as well). I had a pick-up order for items I ordered online and the QR Code itself has on the bottom "Check in with an associate upon arrival. Show this code to the staff for pickup--no need to wait." so naturally, I thought, maybe, the line outside was for those trying to enter the store for buying other items. I entered the store, went to the front to get in another small line at the register, which I thought was a pick-up line. Got to the front and they said "Oh, for pick-up you have to wait outside." I was ????? On the QR Code, it literally says "no need to wait" so if I needed to wait in the pick-up line, why didn't they clarify beforehand. I mean, I have no problem with the line. I understand that pick-up takes a while to get through everybody and bringing items out. It was just really confusing and a waste of time for everybody involved! The first time I went to pick-up, there were so many people waiting in the long line that thought it was the line to enter the store, and when they found out they could just enter, they were like "oh my god". Hence, it's just confusing for both parties, the pick-up customers and walk-in customers. The next time I visited, they had a funky sign outside with pick-up on it but it just kinda ruins the experience because of the miscommunication. In addition, just a fair warning, although I did not experience this myself, on RedNote, a user mentioned that the store employees did not let anyone pick up anything after 7:30 PM although the store closes at 9 PM! The thing is, the pick-up time for the items you got online such as Labubu's, etc. are 2 days usually and on the 2nd day, it says you have until 11:40 PM to pick the items up before they are automatically returned and the money refunded. If the store closes at 9 PM, they should let customers pick up items until the very end or nearing end. 7:30 PM is pretty unacceptable. I understand Tangram is one of the bigger stores in New York, but all the comments under that post talked about how unsatisfied they were with the service of its employees. I'm not saying they are all bad. There were some very nice people that helped me with my last pick-up order. There just needs to be better arrangements made for these scenarios! And also, less judgement from employees like the ones in the post on RedNote! read more

Pop Mart - A sign or notice with instructions for guests to check in with an associate upon arrival for pickup, no waiting needed. - Toy Stores Near Me - Flushing, New York

This is an actual store not like the vending machines that used to be on the lower level of the atrium. This store is filled to the brim with specialty toys for the kid at heart, the mad collector or toy obsessed and need to complete a series. Lots of cute toys right in time for holiday shopping. We saw a lot of labubu and monsters and even the larger space molly figures. Lots of special Disney toys and almost every type of labubu imaginable, sonny angel and some MLP toys that caught my kid's eye. it took a long time to look at all of the different ones. The assorted toys are each about $12 and up for the figures which can add up since you will probably want to leave with more than a few. They have larger life sized toys too which are pretty cool. Great place to pick up gifts for your collector friends. We came for the soft opening so it was not as crowded but opening day there was a line all the way around outside. Mostly just 3 cashiers but hard to find staff on the floor. Come here if you love labubu. read more

Very very rude staff! Held 1 item to ask for a new stock and the salesperson grabbed it from my hand and shouted "do not touch". If that is so, then put a sign. While everybody else was touching every single item. If not for the products, WILL NOT COME AGAIN! read more

Doesn't have proper opening schedule, lines are long register takes forever. Rude staff, can't even answer simple questions

Most hot items never in store and staff so confuse not answered or helpful at all and not to mentions worst return policy been over month I try to return delivery damage items still no luck . read more