This yarn store got really good reviews, so I was looking forward to going and seeing what it was…read morelike. I'm completely new to this area of Connecticut and thought I would try to search out the local yarn stores. I called first before going to make sure that they were open and the woman who answered the phone was very polite and friendly.
When I went to the store and walked in, there were only three people in the store (it is a small store). One person was working behind the counter, and the other two were having a conversation. I was in the store looking around for probably 20 minutes and at no point did anyone say hello, ask me if I needed help finding something, or what I was making etc., etc. I'm used to yarn stores in New York City, and that hustle and bustle, but I have to say even in the NYC stores, they say hello and welcome you in--and a lot of times they ask you what project(s) you're working on, what yarn you're looking for, and if you need any help. They try to engage you. That is part of what makes for a good yarn store experience.
At this store, however, there was no engagement whatsoever. I thought it was very odd. The vibe was cold. Then, I guess the one customer they had left the store, and I was alone with these two people for another 10 minutes and they still never said a word to me. I just found it really strange.
In terms of their selection of yarn, they seemed to have a lot of Berroco. Some Malabrigo, and small representations of Sandnes Garn, Istex, Madeline Tosh, and Jamieson & Smith and others.
The store is very clean and tidy and nicely merchandised, with numerous store samples. I think the general lighting in the store could be improved upon, but many yarns stores seem to suffer from lighting challenges. There seems to be plenty of offstreet parking in a small parking lot in front of the store.
Will I recommend or go back to this store?
No.
Why not?
- No customer engagement/strange, standoffish vibe. Life is too short for that.
- Small yarn selection; not enough higher end yarns. There are other yarn stores out there with better selections. Not worth the drive.