Bad service and poor communication…read more I've been trying to catalogue my MTG collection lately. I drove 40 min to get to this shop because they have a machine that scans your cards. I paid the shop to rent the machine and waited for 2 hours. Then the staff told me "We made a mistake setting this up. We can't give you the scanned info, but leave your cards behind and your email address, and we can send them over. You'll just need to scan this thing we send you." I was uncomfortable leaving my cards behind because they're important to me. But I didn't want to walk away empty-handed. So I decided to trust them and I left my cards behind. I didn't hear anything for 4 days. I had to call them and they said "Oh the employee you were talking to got sick. If you want to pick up your cards you can do that though." I asked "How about scanning my cards?" and they said "We'll message the sick employee and call you back to let you know what he says". I waited 3 more days and they didn't contact me at all. I realized they weren't going to reach out to me to resolve the issue, so I had to drive down to the store to demand my cards back. I don't know who the person running the back of the shop is. Maybe the manager. Maybe the owner. All I knew is that they had context on the whole situation and knew that I had returned to get my cards. They didn't bother to come over to talk to me. They didn't even give me eye contact. They didn't make even a single attempt at improving the situation. Not even an offer for store credit. Not even a sorry. They just shrugged and yelled across the room "machine's broken". Then they went back to puttering around and left another employee to deal with me. This other employee had no context on the situation. All she could do was hand me a cash refund and give me a confused "Sorry...?" I was treated like I was an annoyance. Someone who'd go away eventually if you ignored them. Not a respected customer who just wanted to do business. I'm not mad that the machine was allegedly broken. I'm only slightly mad that the employees aren't trained on how to use the machine. I'm frustrated that I paid for a service and they didn't bother seeing the job through to the end. They didn't communicate when they decided to give up. I trusted them with my personal card collection and they betrayed that trust. I don't even know if I have all my cards back, but I'll never know. Save yourself the stress.

This is my weekly hangout for PFS2 games. Better than average acoustics for RP Games. Very…read morefriendly, helpful staff.

Victor is the best for customer service and advice!…read more Came here on a whim during Labor Day while driving through the area. At first I couldn't find the shop, the address sent me to the other side where there's a pharmacy - if you find the pharmacy you're in the right area, just go in the alley to the backside. They don't have big signage out their front door so it may be hard to find and it might look "closed" but if it's normal hours then you're probably in luck! The prices are somewhat reasonable - some singles and sealed products are at a decent price while some are just trying to match the market. But I get it, the shop needs to make money too. It sucks for the normal consumer/collector as we take the hit for the market prices. There seems to be a lot of singles to pick up - there's a good selection of cards on display and, if you ask, they have more binders with other singles that may not be as popular. Overall, I had a good experience with Victor. Very kind, super respectful, and ready to answer any and all questions. Will be back to shop some more in the future!

I love this card shop. I've been coming here for a fat month. Everyone inside is so nice and so…read morewelcoming. They let me look through all their binders and really have good prices that are affordable, especially in this economy. And this is like the only car shop where I've actually got hits from so I'd recommend. I would give five stars, but I've been here twice on a Tuesday and it's been closed both times but according to their Apple Maps it's open so yeah. But they have a big selection of cards you can choose from.

My wife always jokes that my buddy and I are just little kids with grown-up money whenever we come…read morehere... and she's not wrong! This place is so much fun to explore. They have an awesome selection, and it's easy to lose track of time checking everything out. The staff is incredibly friendly and knowledgeable. If you're new to the hobby, they'll take the time to answer your questions, explain the different options, and help you find exactly what you need without making you feel rushed. Whether you're just getting started or you've been into RC for years, this is the place to go. I'll definitely be back!

This place just lost a customer and many more because I used to love this place as a kid. GOT parts…read morefor my traxxas and they were super helpful. Now I called the place and this rude jerk Garret picked the phone and provided the worst customer experience known to man kind. He was rude right off the bat. I was just asking how much I can sell my traxxas rc car for and this fella doesn't even ask what kind but gets mad at me for just asking to sell an rc car. I called this other place called XL hobbies and they had great customer service! I asked the same question and got a much nicer response and a good explanation on price. I totally recommend going there instead. I don't know what side of the bed Garret woke up on but he should be fired!!! Garret get a life bro, treat people the way you want to be treated. This place sucks don't go here!

Ive pulled full art mega lucario and team rockets moltres i recommend to people who wanna have a…read moregood time

I asked one worker if they let customers go through bulk and he said yes, they have a lot though…read moreand most of it isn't sorted based off set, which was fine with me I don't mind looking for what I need. So as I'm checking out this other guy told me bulk is off limits until it's been price checked, and then told me my total of 58-60 cards was almost 30 bucks. I did the math, he charged me 50 cents per card and just counted the total up, talk about price gauging. Mind you, they had boxes of bulk stacked on top of each other, so who knows what's been checked or not either, watch me get a scolding for trying to master set some things. There's other card shops that actually do free bulk, I'm definitely gonna stick to them. EDIT: So after reading the other reviews left behind, I can definitely say they do lowball for whatever you bring in. I overheard this one couple bring in some cards that sounded rather high in value based on how the responses were for what they would offer and they were gonna give them a low offer, which I think they declined on some of the cards so good for them.

RC LEE is guy to see for all your RC car needs from custom installs to basic assembly…read more Soldering, crash repairs, upgrades & more!! The dude is cool and easy to talk to with lots of knowledge & experience. Usually by appointment only but he will except walk-ins for quick fixes random parts & prices are fair & turn around is waaay faster than these retailers in area!!

From what I have learned today, this man is ome of the best in the business for your RC needs…read more Went in with a friend to pick up his cars today, and he swears that this dude is very knowledgeable and reasonable for the things that you might need for your car or truck whether your a beginner or professional he's here for all your needs. Most importantly to me is that he takes the time out to get to know his customers and make the situation personal I love this. Took some pics he was cool about it hope you enjoy.

Small hobby shop with a few cars and model trains Value and…read moreservice was good Easy parking across the street

Awesome place employees are nice and very helpful they know there stuff…read more.......................................

I've been here multiple times to grab some single cards, and overall it's been a great experience…read more Customer service is really nice every time I go (usually on chill days), they're quick, helpful, and on top of everything. The ambiance can get a bit loud since there are table games happening behind the counter, but it's not really distracting. It actually adds a bit of energy to the place. The staff member who helped me had really good vibes, which made the visit even better. Definitely worth checking out if you're into cards. I'd recommend going in the afternoon when it's less busy so you can get the best experience and they value the card based on TCG player price!

The shop is pretty solid for Gundam and Pokémon and One Piece locally. That said, service and value…read moredo need to be addressed. On the service side: Pretty poor honestly. Body language, eye contact, and tone are lacking. I understand the hobby demographic is not high class, but from the 4 visits I've had, the employees behind the counter show less care and attention. Probably a generational issue, but in business, that doesn't matter. Proper training should be issued. Though I am also sure they would use AI to formulate a "proper" response to any concerns or complaints about what they lack. Value wise: I requested to match or get close to market value from TCG player on product, and they rejected it statong that they dont follow market since they have to make money too "you know what I mean?" This has been a trend on LGS it seems, however one LGS in Artesia/Cerritos met my request despite card/cash payment. I'm pretty sure the script would later be flipped when the market goes up after supply drops with the response of "sorry marketing value is this so we follow that." If you can ignore all that, go for it. Otherwise just look for another store or go to Card shows.

I'm a casual collector of vintage Pokemon cards as well as some newer cards, and Perfect Rares is…read moredefinitely my go-to. The cards are organized extremely well, and there always seems to be new stuff every time that I go here. I can always rely on this place for variety. In terms of value, they are super transparent with pricing. When pricing cards out, they definitely align with TCGPlayer market values, which is very refreshing compared to other card shops in the area. All of the staff is extremely helpful and attentive even when a tournament is happening. Nick always takes the time to explain pricing and answer any questions that I have. I've always walked away feeling like I got great service. My only slight suggestion is that I wish they sold slabs and had Lorcana tournaments. However, I can't complain when Perfect Rares is always a 5/5 experience.

Been here a few times. First time was for a One Piece Pirate Party event. Talk about first…read moreimpressions. I have been to other local game shops, most of them are 'mom and pop' style (no knock on them), this store is presented very well. Well lit, tables lay out very well, super clean, a couple of monitors to let you know of your queue status for trading in cards. This store feels like something 'official'. The staff are all very friendly. I am starting to build a Chopper collection, but I don't want to break the bank and looking for cards that are under a certain value. They were able to provide me with quite a few options well within my price range which I later checked were all within market value so no rip-offs here. The store events are also really well run and super organized (Shoutout to Lance). Vibes for the whole event is great even for 'new-ish' players like me. Played a game with a really chill guy who brought his son to compete in the same event (Love that). Played against the (eventual) top player of the event who was super patient with me. Learned so much playing. Added note: During the event I lost two of my Chopper Don cards and I asked the store if anyone turned it in which is unfortunate no, but they so very kind enough to give me two Don cards so I can continue participate in the event. Again, really great store and even better service. Overall a great experience!