As always, Burke Family Plumbing came through for me. I had a leak last night, called them this…read moremorning, and they got somebody out here first thing in between jobs to take care of me. Exceptional service, always. Thank you! I found Burke Family Plumbing when I first moved to Willis. The inspector missed something with the plumbing when I bought my house. Burke Family Plumbing came out to take care of it. They were friendly, professional and reasonably priced. Several weeks later, the arctic storm hit and every one of my pipes broke. Again they came out and, this time, they re-piped my entire house. Today, was the third time since January that they've came out, this time to fix my new kitchen faucet which had a manufactures defect in it. If you need any type of plumbing repair, I highly recommend Burke Family Plumbing.

I bought a new home in Willis & needed my master shower faucet leak repaired. I called Burke…read moreFamily Plumbing - the appointment was scheduled quickly. They ordered the required part & kept me in the loop to install the part. They were flexible to meet my timeline. Do yourself & your family a favor & call Burke Family Plumbing.

I'm glad I called them!!! They were able to see me next day,…read moreother places I had called were 2 to 3 days away and with my house at 89 on the inside wasn't gonna work for me. Mike the AC guy called me and informed me that he was in his way and arrived earlier than he said he was going to. I showed him where my outside unit was and bam he was rocking and rolling before I knew it he was fixing the problem, and with in 7 mins he was done. Mike was super cool and explained everything and even give me some tips to help keep my unit alive and running better I couldn't thank him enough

Extremely overpriced. Couldn't explain the bill. Refused to provide an invoice that has a price…read morebreakdown

Amazing Work and affordable, Edward was awesome!! I had originally made the appt. with Ashley as…read moreneeded our HVAC yearly maintenance performed, which She was a Rockstar as confirming my appt via email reply. Ed arrived today serviced the A/C system which was still working solid from last year and also informed my wife and I on some items that could be installed to prevent certain issues down the road, which was awesome because who wants a problem in the warmer months. Ed was very knowledgeable and His professionalism was great and this company will continue to have our business for the long haul. They treat you Right for sure, very personable about your concerns with your HVAC issue's. Honest and professionalism at its finest. Thank you again. I wish there were more stars to give !!!

These guys stand by their work and I appreciate that! My AC went out this past Friday. After doing…read moresome troubleshooting Saturday morning to see if it's a simple fix, I was unable to get it back working so I decided to give them a call. They did a service call later that day which revealed that the board on my furnace was bad and needed to be replaced. They put in a temporary fix which allowed one of my 2 thermostats to directly control the AC for the entire house until then. Monday roll around, they came out and replaced the board which took a few hours. After being told it was done, there was still no air coming out of the vents. I communicated my problem and the next day, the owner had another tech out investigating my issue which revealed a slightly different issue than what it was originally believed to be. They got it figured out and got my AC working. They also came back the following day just to further troubleshoot and make sure they had the issue fully resolved, then also fully explained to me what was the issue and the steps they took to resolve it. I felt like they took the effort to make sure my issue was resolved properly. I stand by any business that values customer service. I recommend these guys!

Randy is the best. I am a happy and REPEAT customer…read more I had a small non-emergent issue late at night and he had someone out to me next morning. Then, after performing his work, he noticed a plumbing issue. Trent wouldn't leave until he had called and secured a plumber to come check out our problem on the same day. That is above and beyond service. If you are in North Houston and have A/C issues, then I highly recommend Certain Air.

Randy and his team did a fantastic job responding to our call, diagnosing the problem, and offering…read moreoptions. Our previous HVAC service who was recently purchased by John More wanted $4000 to replace a bad blower. Randy took a look at it and offered to fix it for a 1/3 of the other company's suggested price. He went further and suggested for a little bit more we could replace the furnace and receive a 10 year warranty. SOLD.. We will be using Certain Air going forward and highly recommend.

We have been Hal Watson members for years and can't be more pleased with their service. Our…read moreupstairs AC went out last week and they sent a tech out immediately who identified the problem. They got it fixed the next day and found our thermostat had also shorted out. They offered to install a new one for free even though it wasn't their fault. Love these guys. Prices are reasonable and service is exemplary.

My 85 yr old parents purchased an annual maintenance agreement from Hal Watson to have their A/C…read moresystem inspected twice/year. HW came, did something to their AC and said they needed a new condenser fan motor. $700.00. As soon as he left, their AC stopped working. Worked fine all year... the exact moment he left it no longer functioned. The odds are astronomical that the system suddenly broke the moment he left. HW maintains it was a coincidence and the motor was already failing. 100+ degrees and elderly people. $700. We called a relative who got the same part for $165 and put it in. We asked for a written inspection report and HW said "we don't do that". You decide for yourself if you want these guys in your home.

We have been using this company for about 5 years now. They are very honest, and, as we like to…read moreknow, specifically, what is going on, are very willing to tell and show us what the issues and options are. After doing a lot of research, we chose them to complete the install of our new a/c /heating system in our 25+ year old house. All is well at our 6 month check and they even gave us a free attic filter. Miguel, Brian, and Phil, have been very helpful to us. As they tell me, it is a very " competitive" business. What really makes the difference is their customer service. We totally agree!

This review, written in June of 2024, is for work done over a year ago. The reason for the delay…read moreis that I only recently had time to fix the multiple mistakes this company made. When I went into the attic to correct a poorly installed booster fan (details below), I also discovered dangerous wiring in violation of electrical codes. See those wire connections near the duct? By code, those are supposed to be inside a junction box that is secured to house framing. But the way this was done is a FIRE and ELECTROCUTION hazard, should someone bump up against it or disturb the connection. That is what prompted me to write this review. Earlier problems: The way this all started was the house I purchased had poor air circulation to one corner of the house, as identified during the home inspection. Prior to closing, the owner had Affordable American (AA) install a booster fan. Unfortunately, they installed it in the wrong location. Instead of installing it upstream of a Y-junction, they installed it in one of the branch circuits of the Y. The problem with that is instead of boosting the air coming from the evaporator fan, it sucks air out of the other side of the Y branch. In effect, creating an endless loop of air that never gets cooled (or heated). When I notified AA of their mistake, they inspected it and quoted their full price for such work, saying it was over a year and why did I wait so long. I don't know why that should matter since it was still a faulty installation on their part. After much haggling, they finally agreed to do it for half the original quote. I then tried to schedule the work, but after many phone calls over a period of weeks, I could never get them to come out. It is clear to me that they had no intention of standing behind their work. In the end, I'm glad they didn't because I never would have seen the shoddy workmanship of the wiring mentioned earlier. I'm glad others seem to have had good experiences with Affordable American, but based on my experience, I would at least have someone knowledgeable check their work for code violations and safety issues. And don't pay them without an independent inspection as they do not stand behind their work.

Unfortunately, I was told that my compressor was out when it actually wasn't! I asked for the…read moreowner to call me and he never did! First, the repair guy said $1700, or $2500 for a new one! The next business day I asked if it was under warranty? He said yes - but it would cost $1000 and 10 to 15 days! Idk but my gut isn't buying it!

Tyler was very professional. great communication skill. Did the repair without any up sale. Will…read moremost definitely use this company again. Highly recommend.