There's not many options in our area for pool service providers and we're so thankful that Paradise…read morewas able to add us to their already full list of clients. This year we bought a house with a pool and as first time pool owners things were a bit daunting. Throughout the year, Paradise has been a pleasure to work with. They opened our pool, provided weekly maintenance and any time we've had a question or an issue they've come out within 24 hours to fix the issue or the owner has called me to walk through the issue. We're thankful for their service and would recommend their services to anyone.

The owner is disrespectful and RUDE. After years of service,…read morewe asked for details of why our payments went from 900 to 1500 a year. They didn't want to send a breakdown of costs and started name calling like a child. Their cleanings are par but expect to get constant price increases. Not to mention, they sometimes ask for cash personal payment checks... makes me wonder what other shady work they do.

I don't know why this place doesn't have any reviews! I am shocked!…read more For a first time pool owner and not knowing a single thing about chemicals or my non chemical options etc I left there educated and happy. I happened to stop in when it wasn't busy so I got extra care and convo with my purchase which I totally loved. The man who helped me which I assume was Paul himself was so kind and thoughtful. He marked all my containers with how much should go in and how frequently. He gave me info on filters and salt pumps. Oh and the young lady helping him was just as fab. There happened to be a man leaving when I was going in and he randomly said to me "this place is the best". You know what random stranger....YOU ARE SO RIGHT!! Ya know what I went there thinking I was going to drop a bundle of cash. NOPE!!! So affordable. If you have a pool or know someone who does and you have questions or need supplies go to Pauls you won't be sorry you did. The next day I went back to get a skimmer because I'm a ninny and forgot to get one and the place was mobbed with folks. It's so nice to see people supporting local owned businesses. I think what I liked the most was everyone was so happy in there and talking to one another like they all knew each other. I left there 2 days in a row with a big old smile on my face and I certain I will many more times. As long as Pauls is open I am forever a customer! Keep up the great work!!!

This man has your parts!!! No wait!! If you need something he finds it! Staff is very Courteous!!!…read morepersonable! Help you carry things to your car! Sorry viscount " you may be big? " but your staff lacks experience of customer support and satisfying and bringing them back!! Being a business owner buy self!! He will "OUT PRICE" you too!! Been a customer for years! I hope years to come! Right down the street!! Every thing you need! Plus a smile!! Never an Negative Glen is awesome!!! GREAT STAFF" so SORRY!!! This IS NOTSHORES POOL & SPA!!! It IS PAULS POOL SERVICE!!!

The Pool Guys removed our old liner and main drain system, then installed a new liner. They did…read moregreat work for us and I'd recommend them.

Did a fantastic job installing new pump and filter along with a new heater. Called back promptly to…read moreschedule service call

Very rude owner DO NOT go here. He put up the middle finger and called me derogatory names due to…read moreme entering into the wrong parking structure. He could have kindly asked me to move my vehicle but he chose to be nasty.

If I could give them 10 stars I would!!!! They installed a…read morenew liner in our 50+ years old inground pool and it looks like it is a brand-new pool!!! The guys (Vic,Harry,Will) that came out to remove the old liner and prep it was AWESOME! Brendt who installed the new liner (with the guys) made it look brand new!!! The price was AWESOME too!!!!!

No call, No show. I really thought I had found a professional, dependable company until I had…read morespent a lot of time and money waiting on them to meet their commitments and promises. They stopped showing up after weeks of agreed upon appointments, after spending hundreds of dollars following their directions, hearing excuse after excuse .. finally, enough was enough. So Disappointing!!

Excellent service fast and very professional I was nervous about my pool at first but these guys…read moreknow what they're doing they made a lifetime customer.

Always helpful, great prices and great employees! Have been going to them for years and have always…read morehad what is needed in stock

Matt is great! Installed our new heater and sand filter. He even came out a few times after the…read moreinstall, no questions asked, to make sure we were up and running. You don't find customer service like this anymore! No pressure to buy and/or upsell from the store..I highly recommend Poolmart!

I had an above-ground pool liner install done with Brightside in May 2026. I was very pleased with…read moretheir professionalism and commitment to quality! Brendon was communicative and great to work with. All the crew members were kind and respectful. I would highly recommend them! Note: if you need a liner, you must purchase it from Viscount Pools (Clinton Twp or Chesterfield) because they warranty the job. My only suggestion would be to clearly communicate this ASAP when booking the job. I would definitely use them again!

The guys we're great! Professional and worked quick to get the pool up. Quality work for sure. They…read morealso didn't mind our dog being nosey and checking them out

John quickly returned my call as my hot tub shut down in late December. He talked me through an…read moreeasy fix. He's very knowledgeable and if I would maintain the tub as I should, there wouldn't be a problem. Will keep his number on speed dial for future issues as the tub is 21 years old. VERY PLEASED!!!!

John did an amazing job repairing the heater system on my 23 year old hot tub. John and his team…read morewere quick to make the repairs so I could get back to enjoying my hut tub. Thank you