Sleepy Hollow Pools did an amazing job with our pool. They have helped us with the opening and…read moreclosing process and thoroughly explained the pump, heater and salt etc. We have made many memories already! Glad we chose Sleepy Hollow Pools!

Was a very good building experience ,but one year of having the pool my filter isn't working right…read more Asked them to come and look at it and they were too busy building pools,and didn't have any one to service their existing custOmer's.

Fair prices and Aaron is a great guy! He got me right. Would strongly recommend. Quick service as…read morewell he knows what he's doing.

Avoid. Waste of money. Extremely deceitful. Rude. Unprofessional…read more If you like getting scammed, go with this guy. If you want what you paid for, go elsewhere. Opened a pool, promptly put a hole in the liner, which in turn resulted in a a multi-month delay and much more, price wise. As you can see from his response to Martha, he will refuse to take responsibility. He'll hang up on you, lie and say he'll come back (and never show). Anything to kick the bucket down the road. He'll definitely cash your check immediately though.

I scheduled for my pool to be winterized and I made appointment sep 17th of this month. Scott the…read moreowner of company called and said Jeremiah was out of town and backed up on jobs so I wasn't prepared at all. Then come sep17th Jeremiah came and I told him what his boss told me he acted he didn't know what I was talking about. So then Jeremiah and I agreed he could come Saturday I was fine with that he said was coming in the morning. Saturday afternoon rolls around he's saying getting his kids I said that's fine I let go. So then we agreed on Sunday. He texted at 9am and said he had drop off his kids and that he would come to do my pool. Needless to say he never came. 8 o'clock comes I text and say what happened to Sunday afternoon he said I text he back at 9am promptly so didn't come. I cancel my appointment and all he had say was OK. This company does not care about your time at all. They come when they want to come. I was so disappointed in the owner and Jeremiah that they could care less. ​​

Scott was incredible in many ways from his level of knowledge of the pool chemistry to his…read moreprofessionalism and kindness. As a person who has pretty open access to areas of your home I felt completely comfortable giving him the keys to the castle. I have only had a pool for one season decided to use a service to help me open my pool this year. His prices are very fair he is very responsive. I really needed a wizard because my cover failed as I am a rookie. My water turned from a swamp to foggy clear in less than an hour. He made many trips due to my failed memory of a scheduled appointment. He never had a single complaint which I am gracious as I am planning a wedding, got a 4th dog an it's 2021.... I mean I've got excuses an get handled it with the highest level of professionalism. That's Water Wizard pros an specifically the great job Scott did!

Scott from A Better Pool SVC saved our pool. The first guy who did the installation totally messed…read moreit up, and we thought we had just wasted thousands of dollars. Then we found Scott, who promised he could fix it and totally delivered! We could not be happier with the work that he and his team did on our pool. He was honest and gave us an impossible-to-beat price because he felt sorry that we'd had such a bad first experience. He came to our house several times until everything was just right, and gave us "pool school" for free. Now we have a beautiful, fully-functioning above ground pool that we can enjoy for years to come. If you need help with your pool, Scott is the man to call. He has thousands of pools to his name, and exudes confidence on every level. Plus, he's a super nice guy! We can't recommend Scott and A Better Pool SVC highly enough. Five stars! Thanks, Scott!

A year or so ago my wife and i decided to get an in ground pool. This was far beyond anything we…read morehad considered doing before and the whole project seemed rather daunting and terrifying. We had numerous companies come out and give estimates and after extensive deliberation went with Omni Pools of Louisville. This was a fabulous choice! The staff was courteous, professional, and friendly. Realistic timetables were given for the work and those timetables were met. Further, the project came in right on budget. I feel like the folks at Omni Pools of Louisville aren't just the people who installed our pool. They have become friends and we know they are always there when we need them. I highly recommend Omni Pools of Louisville!

I asked Tim to come give me an estimate on redoing our small backyard pond and he came over…read moreimmediately. Asked what we wanted. Made some recommendations. Once we were in agreement we had to wait for the funding to clear to start. We did have to battle scheduling with historic rainfalls and flooding but he kept in good communication the whole way. We got a clear dry day and he and his crew went to work. A few short hours later and they were done. He even gave me some recommendations for some climbing vines for a nearby pergola. I asked him about predators eating the fish previously and he sent me a recommendation for that as well. I could not be happier with the work and we are so happy to have a working pond again.

I had my pond redone by Tim it was in bad shape when I brought my home. Tim handled my fish very…read morewell and added a waterfall, lights, new pump and just the whole look. I would recommend highly.

Repaired hot tub putting a new diverter valve on and fixed some pipes. Three days after the…read morerepairs were done the diverter valve blew off shooting water all over the entire night. I called and left a voicemail but never heard from them again.

Randy the Hot Tub Guy was awesome! He was friendly and informative. This is my first hot tub so…read moreoutside of what I read online, I didn't have a lot of knowledge about hot tub care. Randy went through the process with us, fixed the issues we were having, and provided excellent service.

Best experience with a contractor in 60 years! Big Time Pools installed an inground pool for us…read morecomplete with heater, pump, fencing, concrete , wood steps, gates, and landscaping. They took care of everything, including upgrading our gas service with the utility company. This is our third inground pool we've had installed and this was by far the best. Extremely happy with the service, quality, workmanship and skill the pool was installed with. We interviewed four pool companies before hiring Big Time Pools. The owner, Zach Stivers was the most honest and sincere contractor we've ever met. Everything he promised was delivered and more. There were no delays, we were not pushed to the side for them to work on other projects, they worked diligently until our project was complete.