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    Pool Sharks

    2.1 (11 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Pool Sharks

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Pool Sharks Photos

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    Rich A.

    Worst customer service I've ever seen! Broke my gate and told me they're too busy to deal with me. Other than that they were a great company until I was told they don't have time to mess with new customers! Stay away!

    My hot tub after their "cleaning".
    Kyla H.

    If I could I would not even give them one star. I was quoted $99 for a one time cleaning. Days passed and no phone call or anything to let me know the job was done (we had moved out already). I check my account online and had been charged over $200! I call and get to speak to what sounds like a rude teenager and get absolutely nowhere! I then talked to who I am guessing is the owner and make him aware of the situation. He explains the reason for the extra cost and I explain that I was not told about the extra charges and therefore causes my account to be overdrawn. He reimbursed me $50 for the over draft charge. We drive 2 hours to the house the next day and the pool..looks..the same! Algae everywhere! I call again..and in short Mr. Adams implies all I want is something for nothing, argues with me and my husband and refuses to give us our money back. The lack of communication with this business is pitiful. They don't honor their estimates and don't stand behind their work. Its all about customer service Mr. Adams..if you would have called and said, this is a bigger job than we thought, it's going to take more time, for this amount..we would have been fine with that. There are plenty of pool care folks in the Edmond/okc area..good luck to you and your company sir..you're going to need it.

    After being charged for pool "opening"

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    3 months ago

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    5 years ago

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    6 years ago

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    Darren G.

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    5 years ago

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    10 years ago

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    Pool S.

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    8 years ago

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    11 years ago

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    Pool S.

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    12 years ago

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    10 years ago

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    9 years ago

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    Pool S.

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    10 years ago

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    Concept Pools

    Concept Pools

    (5 reviews)

    We have also discovered a plumbing leak in the deep end now. We had to have the gunite busted out…read morethis week and the drains replaced and main line fixed. Jim's cheap insurance didn't cover poor workmanship. To our knowledge he is not bonded, so we are stuck paying for his mistakes and fixing his crappy work! If he's fully bonded and insured like the other reviewer states I'd love for you to share the policy with me! I'd also love to see pictures of your completed pool that is so great, I have a hard time believing this review is real. We are fortunate that we have the money to fix and finish our pool, that was never the issue! I don't like being taken advantage of, hustled, and having to pay to fix terrible quality work !

    We had Jim and Concept Pools design and install our pool and they just finished about a month ago…read more They started at the beginning of June of 2022 with a 12 week timeline and we were in our pool by the middle of July. Jim is a man of his word and is one of the most honest, reliable, and communicative contractors I have worked with and we've built 2 homes and completely remodeled one, so I've worked with MANY contractors. Jim is also a very straight shooter so I can imagine the few people who have left negative reviews are either high-maintenance and over demanding, or scammers who wanted something for free or cheap. When our deck wasn't exactly as we wanted and had been agreed Jim ripped it all out and redid it at zero extra cost to us because as he said, we didn't get what we asked for and it's the right thing to do. He's honest, professional, was present throughout and delivered a pool EARLY during the summer that is more than we dreamed of. We LOVE it and so do our kids. We also asked to see his insurance and bonding info and confirmed he has both, not that we except to use them but it's part of the due diligence anyone should do!

    Pool Sharks - poolcleaners - Updated May 2026

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