Quick response when contacted over Yelp. They were able to work with my schedule and come out the…read morenext day. Great communication and broke down what was going on so I could understand the issue. They were able to make the repair (it was leaking) and replace the sand in the filter. Highly recommend!

Charged $100 for a leak that never got fixed. Then was told a new pump was needed and could install…read moreit. I ordered the new pump and scheduled an install. Never came to install and never text or called to say why. Text and was told he'd try to come by when he had a chance. Never heard from him again. Oh yeah and keep your receipts, tried to insinuate that I never paid for the initial visit.

We have used SC Pools for over 2 yrs and we couldn't be more pleased with their service!read more

Great customer service and delivery. They went above and beyond to ensure we were taken care of…read more They ensured the hot tub we ordered was of utmost quality and ensured it was set up correctly. They were Kind and respectful and explained everything about the hot tub to us. Most professional place to purchase your hot tub!!

Bought our Hot Tub from Emerald Springs almost 6 years ago. Over time, some things wear out…read more Steven, their Repair Man has been EXCEPTIONAL.

Tanner was the first to respond to my cry for help. He went out of his way to make sure I got fixed…read morein the same day as I called him. Reasonable price great work. Thanks for everything.

We met Ty from TNT Pools and Spas in 2004 after TNT Pools put in a pool at my neighbors house…read moreacross our fence. As we watched our neighbors enjoy their pool that Summer I reached out to Ty and his staff at TNT Pools the following Spring and had him come out tell us about his pools. We'd interviewed several pool companies and decided on a fiberglass pool because of the shifting soil/earthquakes in Oklahoma. Almost all of the gunnite pools we'd looked at had cracking from the shifting soil issues, the fiberglass had not. TNT Pools was straight forward about the build, price, concise on their timeline with the caveat of weather (rain) as being the only delay, should it come up. They were onsite for about a week, had to dig through heavy limestone but got our pool installed in time (approx 9 days). We went with a salt system (Zodiac LM24) and have never looked back. The beautiful backyard, enhancement to our property and use of the pool was so worth it. When you house becomes the favorite house for your kids and their friends it's so much easier not to worry about where your children are at when they're just outside the back door. When it comes to service after the sale Ty and his staff are second to none. We've had to replace a pump (they go out after many years) and the sand in our filter changed, it was just a quick call and TNT's staff was promptly at the house. I have recommend Ty and TNT Pools and Spas to many friends who have had pools installed at their homes, all of them have had the same experience, very satisfied. Thank you Ty and TNT Pools and Spas for building our pool 16 years ago, it still looks great and has provided us with so many memories and many more to come.

Would we recommend Corbin Whitlaw / Tier One Pools?  No!  For starters, our project kept getting…read morepushed back.  It was initially supposed to start on 7/28 but didn't actually get started until 9/4.  Corbin was only on site one time, and that was for about 15 minutes towards the end of the build.  His crew was great to work with but they couldn't make some of the decisions that needed to be made. Corbin took us to see the same pool design at another location and we liked the way it looked.  However, the bubblers on their tanning ledge were in a direct line while ours are offset.  This affects the way we can set our lounge chairs.  They installed the wrong heater.  We paid for a 400 BTU and they installed a 250 BTU.  It was also for natural gas and we have propane, which they knew because they dug the hole for the propane tank!  Once this was pointed out to them they said they would not do any more work until we made the final payment!  Per the contract, the final payment isn't due until the work is complete. After that, Corbin and his crew ghosted us.  They also left us with a green pool and we had to hire someone to clean it.  They couldn't believe they'd left our pool like that and they were surprised how much gravel was in the bottom of the pool. We finally had to get an attorney to help us get the job finished.  Now Corbin is ghosting us again on warranty work because we have issues on the equipment and he is not going to provide us with any answers.  We've, once again, had to get our attorney involved. One other thing:  Tier One Pools did NOT build our pool house.  They poured the concrete slab but that was it.  His ad implies they built the "complete backyard experience."  That is completely false.  There are also reviews on his page from crew members and ex girlfriend's who have NOT had pools installed.

Corbin put in a pool for my neighbor and there was some damage to my fence and property. He made…read moresure that the contract in place was followed and everything was repaired perfectly. All repairs where to my expectations with his directions. He knows how to get things done and is a great facilitator. HE CAN GET IT DONE FOR YOU NO QUESTION!!!! He backs his word all the time. This company ca be trusted to get the job done!!!!!

Kirby, did a great job on building our original pool and later upgrading the system. It has been…read moreover 20 years and the pool and systems have worked great.

Friendly and fast service for a repair on our pool pump! I highly recommend this company!read more

We have also discovered a plumbing leak in the deep end now. We had to have the gunite busted out…read morethis week and the drains replaced and main line fixed. Jim's cheap insurance didn't cover poor workmanship. To our knowledge he is not bonded, so we are stuck paying for his mistakes and fixing his crappy work! If he's fully bonded and insured like the other reviewer states I'd love for you to share the policy with me! I'd also love to see pictures of your completed pool that is so great, I have a hard time believing this review is real. We are fortunate that we have the money to fix and finish our pool, that was never the issue! I don't like being taken advantage of, hustled, and having to pay to fix terrible quality work !

We had Jim and Concept Pools design and install our pool and they just finished about a month ago…read more They started at the beginning of June of 2022 with a 12 week timeline and we were in our pool by the middle of July. Jim is a man of his word and is one of the most honest, reliable, and communicative contractors I have worked with and we've built 2 homes and completely remodeled one, so I've worked with MANY contractors. Jim is also a very straight shooter so I can imagine the few people who have left negative reviews are either high-maintenance and over demanding, or scammers who wanted something for free or cheap. When our deck wasn't exactly as we wanted and had been agreed Jim ripped it all out and redid it at zero extra cost to us because as he said, we didn't get what we asked for and it's the right thing to do. He's honest, professional, was present throughout and delivered a pool EARLY during the summer that is more than we dreamed of. We LOVE it and so do our kids. We also asked to see his insurance and bonding info and confirmed he has both, not that we except to use them but it's part of the due diligence anyone should do!

The best pool spa service I have encountered in OKC. Corey responds to texts and calls, comes out…read moreas scheduled, addresses the problem as needed, quickly makes repairs and cleans up! Does not do unnecessary work and charges very reasonably! Highly recommend for your pool and spa work!

I have owned an inground pool for about 40 years and have used several pool service companies in…read morethe area. GossBoss Pool Service is the best that I've ever used by far. They were very prompt and kept me informed about the scheduling. They had the repair and replacement completed by noon the day after I contacted them as a first time customer. I will definitely use GossBoss Pool again when I need service.