Wow! 1) appointment is on time 2) problem (leak) diagnosed within minutes 3) solution provided 4)…read moreand fixed - at a reasonable cost = one happy customer!

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

Tim stands behind everything he sells. Repaired our hot tub…read more(that we bought from him) that had frozen last winter. Fixed it in a few hours at a lower price than we anticipated. Recommend highly if you are interested in buying a hot tub or having yours repaired.

Great service. We use this company often for our hot tubs at our vacation rentals. Never…read moredisappointed.

We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

I bought my hot tub from Capital Hot Tubs over ten years ago. I have used their valet service the…read morewhole time. Until now. They used to be great. Now they are horrible. I have needed a new cover for about two months. I have called, emailed, and tried to communicate through their website. Even when I have been able to speak to an actual person (twice) they needed to get back to me and never did. I have been a loyal customer but I will no longer use this company and I suggest if you are considering them, to go somewhere else. It shouldn't be so hard to communicate.

Great service from Capitol Hot Tubs. Alex was extremely professional and did a great job servicing…read moremy existing hot tub. He walked me through all the chemicals and what I need to buy moving forward. I would highly recommend Capital Hot Tub, especially if you buy a house with an existing hot tub and need assistance!

I have been fighting with this company for three years regarding the cover to my hot tub! I have…read morecalled over and over again and spoke to people. I have written them emails. And nothing has happened. I either want them to replace the cover with a new one that works or give me a cheaper cover and they will credit me the difference. This has been for 3 years. Do not buy anything from them!

$1871 later and my hot tub remains unserviceable. i'm done with this guy. Among other things, he…read morereplaced the heater and it started leaking within a year.

Bernardo is an experienced and excellent technician. We chatted about his impressive engineering…read moreand technical background, which became clear as he started to troubleshoot my hot tub. He identified a faulty relay switch (worked intermittently) that three other hot tub service providers could not find. He has great resources to find the parts, the correct OEM parts, and installed them quickly and without fail. He is kind and courteous. Top quality and service! Highly recommend. Post Script: it's worth mentioning that all repair and tech support companies charge a diagnostic/service call fee.

Van Dorn Pools & Spas was great to work with. Their customer service is A1 and amongst the best…read morethat I've ever received. "MJ"

We had our liner replaced last week. When I went to unscrew the rubber return gasket on the inside…read moreof the pool, they screwed it on so tight I could not get it off. I called the Reisterstown store to ask for help and the guy just laughed like it was a big joke. I spent over $7000 to be told, "we can't help you. Call the service department on Monday." When our pool and deck were installed 21 years ago by them, I added a side deck myself and the woman actually wanted to bill us because she thought they built it!!!! This company overcharges! Terrible company. Never use them again.

Coastal pools is a very professional, easy to work with and did a wonderful job. We needed a new…read morepool cover and they contacted us immediately. They walked us through the process of ordering a cover, the payment and installation. Everyone gets an A++

Very pleased with service from Coastal Pools, always on time, very professional. Always get pics…read morewith the service report, pool looks great, proud to offer the pool to guests. A shout out to Lizardo who has been watching over my pool this year. THANKS.

I've been working with Amir and his team for 3 years now, ever since I built my pool. Amir is…read morealways responsive! He has saved me multiple times, such as when I decided to open the pool too early--once even showing up at 10 p.m. to ensure my pipes wouldn't freeze overnight. Additionally, and just as importantly, as a real estate agent, Amir will always come to inspect homes with pools for me on very short notice, which is crucial for buyers who need to act quickly.

Amir used to be very responsive. He doesn't seem to be around anymore and the service is not what…read moreit used to be.

I find it very unprofessional for a business to schedule an appt with you and than not call or show…read moreup. If your too busy or something came up than I think that justifies at the very least a phone call.

From the owner: A&M Pools is an up and coming pool service company whose owners have been in industry for many…read moreyears. We are family owned and operated and understand what it takes to properly care for a swimming pool and everything included. We guarantee the best service around and after much research we can also comfortably guarantee the best pricing for what we offer. Our services include pool openings, maintenance, closings, equipment repair and replacement, and safety cover installation. To book a service or for more information please call or email.