Great personable service! Great prices, quality quality service. Excellent call time performing all…read moreservice requested!

I haven't had much luck with contractors before but I finally got lucky with Reali Pools. I can't…read moresay enough nice things about them. My Pool is a huge nightmare, sits under a large tree. Most contractors wouldn't touch it. These guys fixed it in no time and did it with a smile. They are constantly checking on the status of the pool. I had a problem with the pump and they were easy to get in touch with and fixed it in no time. They are easy to communicate with and are quick with responses. They truly go above and beyond. I have no hesitation in giving them my highest recommendation.

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

Had an issue with my equipment text tom got a call back every thing is up and running…read moreGreat company Great customer service Part of the family!!!!

Guy who showed was great to fix leaks in pool However…read moreservice is for 3 hrs and up to ten patches. He was there for an hour and said call. Still issue. Obviously a leak still exists. Company wont return now. And manager wont call back either.

We recently purchased the Jacuzzi J-495 6-person spa from Niagara Pools and Spa, and the entire…read moreexperience was outstanding. Our salesperson, Louise, was absolutely top-notch -- incredibly knowledgeable about every detail of the Jacuzzi's features and functionality. She patiently answered all our questions and guided us through each step of the process, from purchase to delivery, with professionalism and care. Her communication was clear, timely, and reassuring, making the whole experience seamless. We couldn't be happier with our new spa and highly recommend both the product and Louise's exceptional service!

Nasty employees and they don't back up the products they sell when they break down after only two…read moreseasons. They sell garbage materials. Use The Pool Store in Turnersville instead.

Good place hot tub parts good service and would definitely recommend going have them do gut swap on…read morehot tub next

Charged $450.00 for a $400.00 tub, less than one year of repair service. Alcoy's charged me two…read moretimes at $225.00 per hour for the same repair. They do not guarantee the work. My lesson has been learned.

I'm not very knowledgeable about pools or their repairs and up keep but Mr. Flores was kind,…read morecourteous and always willing to explain things to me if I had questions. Not only did his workers do an amazing job but they always showed up on time and were well organized and cleaned up very well after themselves. I really appreciated that. The work ethic is astounding and their dedication to their job shines through when you see the finished product. I would recommend Flores Pools to all my friends and family since they offer great customer service, in Spanish and English!

From the owner: Flores Pools is a complete pool & spa renovations and pool service company that strives to build,…read moremaintain, and service quality inground swimming pools in residential homes as well as commercial pools. Call for a free estimate on any renovation. Flores Pools also offers a wide variety of services. Free estimates on all services. Our Services Include: *Swimming Pool Openings & Closings *Valet Services (Cleaning) *Equipment Repair/Replacement (Pumps, Heaters, Filters, etc.) *Skimmer Replacement *Tile Repairs *Pool Renovations (Tile, Coping, Plaster, Decking, etc.) and much more!

Awful company ( 20 something years in business means nothing). Horrible owner good bs salesman (…read moreScott Jarvis will even threaten you). I think Scott told us our project was going south quick about 10 different occasions . Threatened to seal our stamped concrete before color was added. You can't even talk to him without him having little temper tantrums. Terrible workmanship ( looks good from the outside but it's like buying a nice looking car with a screwed up motor). Don't walk but run from this company. We are learning the hard way.

Thanks Scott, your a man of you word. 15 years ago a unnamed…read morepool company was changing the liner in my in ground pool and took 3 day to do it. When they started filling the pool the whole thing collapsed. To make matters worse the company went bankrupt the next day and opened under a new name. After speaking with a few pool dealers about a new pool, my main concern was that the pool would never collapse again. Scott showed me a hard wall product that has reinforced sides sent in cement. He took the time to explain how the construction of it works & sold me on the idea. 15 years later over the winter my 10 year liner gave up. (next time I'll replace it in 10 years instead of waiting) Not sure how long the water level was less than half but when I pulled the security cover off, the pool walls did not move. Contacted Diamond Pools & they were here in few days to install the new liner I picked out. Thanks for the great install & products when you installed my pool!! It is nice to know there are still people that take pride in their work.

I have been working with Audubon Cesco for 30 years. They replaced my hot water heater and my…read morefurnace/boiler about 10 years ago, at which time they converted my heating system to gas from oil. They also installed split units on my second floor a few years ago. My heater broke a few days ago and they were extremely responsive and got everything up and running as quickly as possible. I have been in the real estate business for 35 years and can safely say that this company is by far the best in the industry. They are extremely knowledgeable, honest and fairly priced. You can't get better service anywhere!

One classy company worked with mike for as long as I can remember I'm in my house 40 years with the…read morepool this year called them up. They were so busy they apologize about not being able to come out for several weeks. A good company would recommend them to anyone.

Our pool is getting cared for niceky by Carmona Pools of Manahawkin New Jersey. They're truly on…read morepoint. Service is at the highest we've ever witnessed. Fully transparent while providing you with reasonable cost effective measure to remedy many of the problems which may come up while your family enjoys its pool seasonally. Total pros just like me. You want the best and expect such weekly HIRE THEM ASAP! You will not be disappointed. Oh by the way they show up on time! Thank you very much Shaun Danny Kara and the rest of the staff.

I had to wait until I had completely severed ties with Carmona before writing this, but I hope that…read moremy review will help to inform future customers of the horrendous experience I had with them. They provided a complete bait-and-switch, trying to charge for every little thing, providing sub-par service, lacking follow-through, & the worst communication I've experienced with almost any company. To preface this story, we had never owned an in-ground pool, & were renting (starting in the winter), so we knew nothing about the pool that existed or what condition it was in. I contacted several pool companies to have them come out to look at the pool & let me know what we would need to do to open it, maintain it, & close it at the end of the season. We decided to go with Carmona because they said they could do everything I needed, including addressing some liner pulls, & even though they cost more than some other companies, I felt they sounded the best. They sold us the gold package which included opening, cleaning at opening, weekly services including chemicals, & closing/winterizing. It took about a month to open the pool since it needed a bit of treatment to get going (it was never opened last year by the previous owners). But they opened early (4/31) so that it would be good to go by Memorial Day. The pool was still not in good shape when they came out the Friday before the holiday weekend & they had to come back that Monday (Memorial Day) to follow-up on the treatment from the previous Friday, so we had to cancel our pool plans for Memorial Day Weekend. So, it took a little time to get up & running, but surely that would be the end of it, right? Through the month of June, the pool was "clean" according to the pool techs but was always cloudy. After repeatedly reaching out to the office, they finally communicated to the techs to bring the proper equipment with them when they came for our weekly service. So, we would be good for 4th of July Weekend, right? They came out for service on the Friday right before & within 24 hours the pool was green with a lot of algae/sediment on the bottom. I reached out to the office again to ask them about this issue. They said they would address the algae/sediment on the Friday after 4th of July & that they would need to use algaecide which would be an additional cost. We had now gotten to the point where we had bought a pool brush & vacuum & were doing much of this ourselves (an additional cost we didn't think we would have with the package purchased). I let them know that we had now cancelled our pool plans for both Memorial Day Weekend & the 4th of July Holiday Weekend & the pool turned green within less than 24 hours after their "service", so I didn't see why I should have to pay extra because they were delayed in following up. I asked if they could let me know what they were doing to address the repeated issues, if there was something else we could be doing (running the filter longer?), if we needed different equipment (upgrade the motor?), but it was like pulling teeth to get clear communication from the office & techs. It took until the end of August to finally get proper information about how & when to be running the filter. During all this time I had been inquiring about fixing the liner pulls & they were finally able to get someone to take care of them...starting at the price of $200, which was never discussed with us in the beginning, & I declined at that point since it was close to the end of the season. Now we're coming up on Labor Day Weekend, they've got it this time, right? Green pool once again leading into our Friday service prior to Labor Day Weekend. After that service, still green & no communication from the office or techs. We decided to try to salvage the holiday weekend ourselves & took a water sample to a different company. They immediately told us that the balance was off & recommended some products to address the situation. While we had to spend ~$110 on chemicals, we were able to balance & clear up our pool within 24 hours. What's more, the pool remained clear the remainder of the season until closing. Speaking of the closing, we had to do most of the work when it came to draining the pool to the appropriate level & we had to completely re-do the cover on the pool because the techs put it on loosely & didn't position the airbags (under the cover) properly at all. I also suspect that there were no chemicals added to properly winterize it. Through their length of service, most of the weekly visits lasted 10-12 minutes from the time that they pulled up to the time that they drove away. Any communication had to originate from us & took weeks for clarity. We noticed many times where the pool was checked for chemical balance, but rarely was anything added except for the initial shocking, the algaecide that was discussed above, & 2 chlorine tabs added to the skimmer basket weekly. Future customers beware.