Alpine will put you in the swim of the season. They do what they say they will do in a timely and…read moreprofessional manner.

First off the inside sales people are very helpful.Their prices are a little higher than the…read moreinternet stores but the real problem here is the service department and not all the workers just one in particular who took our money and kept it without turning it over to the store. Don't know how they did it I just know we got a $1400 circuit board put in and me being the honest guy that I am told them they could just mail the rec out to us.Bad move on my part cause according to them it was never replaced by them and they have no record of them putting one in.Well there is much more that happened and I just wanted everyone to know about them

Horrible building experience. Nothing was explained, when a mistake is made it was my fault and he…read moreeven threatened to stop construction. They use contractors and you never know when they are showing up. I personally know another customer that had the same experience. Auto cover was not the right type and sticks up over pavers causing a hazzard that I have to keep weights on so the cap doesn't blow off. Do not use. You've been warned!

My experiences at the store have been great, and they're helpful and clear as to what services they…read morecan or cannot provide. Scheduling sucks! I left my name and number for service, even checked to see if they had taken down the right number, but no call backs so far! Very disappointed

Great selection of a variety of different products. Very knowledgeable and helpful staff. Store is…read morealways clean and well stocked.

Wasn't acknowledged as I was waiting. Only 1 worker visible and 3 customers at the counterread more

Be very careful of their so called 3 year warranty. They do not back their products like you would…read morehope. You are still responsible for a $150 charge for the tech to show up and that doesn't cover the electronics. Electronics are only covered for 1 year. Tech =$150+parts+labor and my hot tub is only 1-1/2 years old. Do yourself a favor and shop around.

Thought the personnel and the service was great. Could have used a little bit of confirmation…read moreprior to the service date. Would recommend their service.

We had a concrete pool installed by World Class Pool Pros and we had a wonderful experience. They…read morewere very thorough with their communications and what we were going to expect thru the entire process. They showed up every time they said they would and were always friendly and professional. These guys work super hard! If we needed a concrete company, they had a recommendation. We needed a fence, they had another recommendation for them and both turned out better than we could have ever imagined. Our family loves our pool and have no regrets in working with this company. We highly recommend.

Had our pool installed last fall. This company built our pool when the temps were 100°!!!! The…read morequality and professionalism was over the top!! We will be enjoying our pool for many, many, many years to come! Great job!!!

Oh what can I say about this place. I went here based on word of mouth. My coworker informed me of…read moreanother employee who had this as his side business. I decided to give my business to his company. I made my down payment and they said up to 3 weeks. Week 4 rolled around and I had to start calling. Run around. Then week 5 I said I was going to be out of town on vacation. The assured me it would be done. I informed them that I would have someone pay them in my absence. Guess what I came home and still no pool. Then I completely lost it. The next day after returning home they arrived here at 7 am. Installed the pool. They put it in quickly and made some mistakes. 3 years later my pool is ruined because of the installation. It leaks and now the outside has rust marks. I recently paid $700 for liner and installation. Think twice about who you're dealing with here.

Awful experience last week. I have seen her do this to other customers as well. Her being the…read moreowner. I went in to have my water tested, as I have done many times. After the test was done the lady started to do some work on the computer, thought she was going to print the report like usually. Instead, she told me she could not help me because I am not buying my chemicals from them. Apparently, she looked up my account. Guess she did not look at last season, and the last purchases in September for the pool closing kit. She told me this after dumping out my water sample, so I could not go to another place for a water test. I had a bunch of chemicals that I had purchased from them last summer, so I did not need to buy any this summer. She had me tell her what I had at home before she would tell me what I needed. I knew I had some high chlorine and was cutting back on it, I had to ask multiple times for the chlorine level. Turns out the chlorine level was low, which could have led to other problems, but no, she did not volunteer that information. I had a bunch of extra chemicals because I think they try to over sell you chemicals. When they have been closed, I have had to go to other pool places to get my water tested and they usually reply my water is OK, so I don't need to add chemical. I have been going to the Pool and Spa place for 12 years, ever since we moved to Bethel Park. I have bought pumps, filters, parts, a pool liner, and all my chemicals from them. I have had a couple of minor annoyances, like when they put a hole in the new pool liner they were installing and simply put a patch on it, so my 'new' liner came with a hole. Should you really treat a customer of 12 years in an awful and spiteful manner?

This place is not worth the money. I paid for a membership for nothing. As soon as we bought a…read morehouse in Upper St. Clair, we are opened a membership for us, but we never had time to come because of our busy schedule. Our grandmother came to visit us from our home country, and she has difficulty digesting food. My mother-in-law wanted to take her for a walk, but it was very cold outside after a snowstorm. I simply wanted to bring her here so she could walk a little on the second floor. They were extremely rude when I explained that she had only been here for three days and that as soon as we received an email or documents, we would open the membership in her name. I said that later we would do the membership properly. They rudely demanded $50 just for entry. I explained that it was dark and cold outside and asked them to please let her walk a little just for today, but they were arrogant and rude right to my face. I would have understood if this had been explained respectfully and politely, but instead they behaved very rudely. This is a place that has been taking money out of my pocket for a year for nothing. That is why I canceled. I hope you understand that they do not care about your physical or mental health -- they only care about money.

Staff was nice but strict rules basketball court has bumps in it and the hoops are in good…read moreCondition. Gym upstairs is also in good condition track around the court is nice and 3 different lanes to run walk and jog in

I love these guys for all of my pool services. They are prompt, thorough and fair in price. While…read morethey're not the cheapest company in town, their price is very reasonable for the quality of their service. Their teams are professional, clean and they do an excellent job. Give them a call!

Horribly aggressive and dishonest. Unprofessional on every level. BBB could not do much about them…read morebut this type of business is what makes it hard to trust people.