I would NOT recommend buying a pool off of this company,our base of our legs broke,our pool is only…read more2 yrs old,I contacted them April 7th about getting this fixed,they told us to contact the warranty people,then I was told contact there installers,after contacting everyone they told me to and after sending pictures they just keep ignoring my emails ,it's now July 8th and the only thing we heard has been crickets,Buyers Beware!

Great people. Dependible. If you need anything relating to spas or spa products they are the go to…read moredealer.

Pool Mart in Cheswick Pa is the best. Bought our pool there more than 20 years ago and everything…read morewe ever needed. The basic philosophy on keeping a clear clean pool works and you don't need to use all those additives kept it that way and saved us money. Repairs are done right and quickly. You might save a few dollars buying online. You won't get any customer service. Truly a great local business!!

Our borough hired this company to run our pool this year and they are doing a horrible job. The…read morepool is almost always cloudy, the deep end is dirty and now they don't have enough lifeguards to safely run the pool. I have never seen the owner of the company and I am almost always at the pool with three kids. They just don't seem to care.

We had a new filter installed because my old one cracked this summer. Their staff kept the area…read moreclean and neat while working. Showed me after they completed how it works since it was a different type of filter.

3.5 stars. I'm a Borough resident and grateful to live within close walking distance of this pool…read more For a couple years it was under construction, taking a bit longer than expected and reopening to great anticipation. Now here we are, and it's hard to be disappointed with such a gorgeous pool, but there are a couple of misses here. The good: There are graduated entries throughout as opposed to the stairs that used to serve as the entry points. The deep end has two waterslides, a climbing wall and a low diving board. The baby pool has beautiful shade covers that I wish had been there when I was growing up in Baldwin-Whitehall. There are fun little splash features in the middle of the pool. The bad: I would be disingenuous if I didn't say I was disappointed about how they redesigned the deep end. The additions of the slides and climbing wall are largely for kids/teens, and came at the expense of the lap lanes for which I largely use the pool. Lap lanes still exist, but just four of them, and they are always filled by people who grab one and stay for a long time. When the pool was first reopening there was talk that these would be by reservation, and I can't imagine how that would have worked either. So now I just generally swim around the main expanse of the pool, which is fine and slightly heated, especially wonderful if a day is otherwise not quite warm enough to be swimming. Finally there is the snack bar, which didn't open at all this year. There used to be a great, large snack bar down the little hill near the parking lot, and that's gone now in favor of a smaller one at one of the entrances. The little ritual of grabbing an ice cream bar or similar a couple times a year is fun for me and a lot of families, I'm sure, and is very much missed.

Being I am newly and solely in charge of my hot tub since my divorce, I am very unaware of some of…read morethe behaviors and maintenance on my tub. When finding that my tub was not in its best working order, I called Alpine Pools in Jeannette and scheduled a service call. They have been my place for help thru all of this and have been amazing since we purchased our hot tub in 2020. They have guided me thru chemicals and managing the water, making me quite proficient in keeping sparkling water in my tub. I am writing because of my service call, taken care of by an incredibly patient man named Rick. He has been a God send with guidance on my very minor issues (which I believed were huge issues, only to find out they were an easy fix!) I HIGHLY RECOMMEND Alpine Pools for purchase and service. They have outshined the many competitors in this area and I will continue my business with them for as long as I have my tub! 10 stars to Rick and his staff!

I purchased my pool from Alpine Pools during the pandemic. They kept me well informed with delays…read moreand have helped me learn how to maintain my pool. I am happy I used Alpine Pools!

We have a small, high-efficiency gas fireplace. You have to have it cleaned from time to time, but…read moreat the former service place, we had such terrible experiences to the point we didn't want to go back and so stopped using the fireplace. Finally this fall, I re-checked regional listings for a Buck Stove service provider and found Hall's Pools Spas & Fireplaces. They've been in business almost 30 years; not sure whey they weren't listed before. They are an official Buck Stove dealer as well as for several other brands. What a refreshing experience! The initial phone call, I had a friendly staff member who provided several options about scheduling and whether to bring the unit in or have their staff come to the house. We brought it in (its very small and semi-portable). The in-store experience was great--the staff quickly examined the unit, patiently asked questions to understand exactly what the problem was that we were experiencing, and gave me an estimate for time and cost, and waited for me to confirm yes, that was fine. I already felt good, but then whoosh, they called the *next day* to say the work was completed, the fireplace was good as new! Different people on the return visit but the same level of knowledgeable, polite friendliness. They reminded me we live in their service area and the charge for them to come out (vs me dragging the unit to them) is nominal. Now the unit is working great and we are so happy to have a working fireplace again!

I had a great overall experience with halls pools spas and fireplaces. They're a family owned and…read morerun business. I had them come out to look at a gas bucks fireplace that might not have been working correctly. Super nice people, showed up right on time, friendly, efficient, knowledgeable. Got everything working great. Will definitely be calling them the next time I need my fireplace survived or if I'm in the market for a pool or spa!

I made a call to Iovinas for a replacement part and the people who sold me the tub had suggested it…read morewas discontinued and said we would need to rep limb the hot tub. I call Maria and she said to send a photo of the broken part and in minutes she had a replacement in a different color - but saved the day. She shipped and I had it in two days! Perfect service. Also- years ago I was remodeling a bathroom and the tub was delivered from another company and installed. We kept some plastic covering on the outside so it would not get "dinged" during carrying it and installing it. So after it was completely in we removed it only to find a 2" gash in the side. I was so sad because it was too late and I thought the person we bought it from would just say we did it- I thought I would just live with it. Iovino's came out and repair it and you can't tell there was ever a problem. That's TWO times they saved the day! Both times customer service was outstanding!

We will NEVER use Iovino's again! This was an overall nightmare, and the service was absolutely…read moreterrible. It took over two months and THREE different service visits which accumulated to $600 to fix a leak! We could have put this into buying a brand new unit for goodness sake. Their billing process also had inaccuracies which we finally noticed and questioned.. then we got no answer, and they went ahead and charged our credit card without authorization! We are now having to go through our bank to dispute the charges as they were fraudulent. Just a quick word of advice - go anywhere but here unless you want a drawn out, over priced, lengthy experience...

We had a concrete pool installed by World Class Pool Pros and we had a wonderful experience. They…read morewere very thorough with their communications and what we were going to expect thru the entire process. They showed up every time they said they would and were always friendly and professional. These guys work super hard! If we needed a concrete company, they had a recommendation. We needed a fence, they had another recommendation for them and both turned out better than we could have ever imagined. Our family loves our pool and have no regrets in working with this company. We highly recommend.

Had our pool installed last fall. This company built our pool when the temps were 100°!!!! The…read morequality and professionalism was over the top!! We will be enjoying our pool for many, many, many years to come! Great job!!!