Cancel

    Open app

    Search

    Pool and Spa Depot

    1.0 (3 reviews)

    Pool and Spa Depot Photos

    You might also consider

    Recommended Reviews - Pool and Spa Depot

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Jon H.
    2
    14
    10

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Ordered our pool in January they started installing 2 weeks ago still not finished all of the parts not received. This is a 1/2 day job!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Pool & Hot Tub Service 355 times last month within 25 miles of this business.

    Verify this business

    Pool and Spa Depot - Broken screen from installers.

    Pool and Spa Depot

    (32 reviews)

    $$

    Koree Dunlap was amazing!! She went out of her way to help us get the parts we needed!! She was…read morehelpful and knowledgeable and we left with everything we needed!!

    Who ever the older lady is that works there is extremely rude and lazy. Didn't want to do any work…read more My fiance had gone in one weekend and got a quote. Then after work one day he brought me with so we were able to get more details and I was able to tell the sales associate all the details I specifically wanted in the pool (since I was ultimately the one making the decisions) for a more accurate quote. She said she would look for the guy we talked to, about 15-20 mins later we walk inside after waiting and see her sitting with her feet up at her desk talking with workers and scrolling on her phone. We say whats going on. "Oh he left". Great well can you or someone else help us? She refuse to. Her excuse was she couldn't give us a quote, he already gave us one. How does this make any sense. We are looking for different features now. Sit down and give us a quote. Do your job. Talk to us? Help us? Something? Not only that she looked us dead in the face after we already spoke to her and said "wait so WHY ARE YOU HERE!?" SOOOO rude. Her tone with us and attitude was very unprofessional and uncomfortable. We immediately left and decided to take our business elsewhere that night we called a different company after hours they answered and literally showed up to our house at 8pm and made a deal with us. Contract signed. Wonderful experience. Way to lose business pool & spa! Had money in hand and ready to go. So glad we didn't go with them after hearing several other horror stories and bad reviews!

    Ace Pool and Spa

    Ace Pool and Spa

    (5 reviews)

    DO NOT USE THIS COMPANY. I was forced to use them the last 4…read more1/2 months due to being a renter of a large house in Nashville. This is the company that our non disclosed maintenance company uses for the properties that they maintain. First issue is that they continually refuse to call ahead and let you know when they will be coming. They show up any random day at any random time. If you have pets outside, this can be an issue. They will also skip a week whenever they want if you are on weekly maintenance. They will not call to notify you either. Just a no show, no call. They say they don't call because they have the wrong number on file even though I've talked with the owner via cell phone and text several times before. Then when they are given 2 good phone numbers again they still won't call to let you know they are en route or on site. Second, 3 weeks ago the pool tech turned all the valves off on the pump and kept the pump running and left. It ran for over 6 hours and the pump and pipes got so hot it melted the glue joints on the pool plumbing pipes and it leaked water and sucked in air. It took them 4 days to come out and repair it. Third, when they decide on their own to skip a week, they will not even call you. Then the pool goes 2 weeks without maintenance or chemicals added. Algae will start to grow on the walls, floor and steps. Then when the tech comes out, he will spend less than 10 minutes on site and not scrub any of the algae off. And left the pool with 0 chlorine level with rampant algae growing. No shock treatment or anything. Then after immediately calling and complaining they send the same tech back at 5 pm. He spent less than 7 minutes on site with less than 3 minutes of scrubbing. This is all on ring camera footage. I went out afterwards and scrubbed 1/2 a step myself and texted the owner Alex with photos. He did not and has not responded. This is after the maintenance company has already spoken to him after the first failed cleaning. A bit of humor, my 9 year old son comes up to me that evening and ask "Why is the pool so green?". My response was, "I don't know, we just had it professionally cleaned twice today. I'll clean it tomorrow. The next morning I woke up and cleaned the pool myself and added enough chemicals to shock the pool and kill off the algae. See attached photos. 1st photo is after the first cleaning on 8/27. 2nd photo is after the tech came back the same day on 8/27 at 4:53 pm. 3rd photo is after I spent 3 minutes cleaning half of the top step on 8/27 at 5:15 pm just after the tech left the second time. 4th and 5th photo are after I cleaned the pool myself the next morning on 8/28. 6th photo is a copy of my text to Alex the owner on 8/27. My email is Ken.forgy@gmail if you'd like more info on this HORRIBLE company. I have more photos and ring camera footage if anyone wants it or has any doubts to the truthfulness of this review. This company is a disgrace and should not be in business. They do not even deserve the one star rating but I had to give them one star.

    I wish I could hire Ace Pool and Spa for everything around the house…read more Ace Pool & Spa communicate incredibly well, they're prompt, they always do what they say and they provide a high-quality service at affordable prices. The company is a world-class provider others should model after.

    Pool and Spa Depot - poolservice - Updated May 2026

    Loading...
    Loading...
    Loading...