Koree Dunlap was amazing!! She went out of her way to help us get the parts we needed!! She was…read morehelpful and knowledgeable and we left with everything we needed!!

Who ever the older lady is that works there is extremely rude and lazy. Didn't want to do any work…read more My fiance had gone in one weekend and got a quote. Then after work one day he brought me with so we were able to get more details and I was able to tell the sales associate all the details I specifically wanted in the pool (since I was ultimately the one making the decisions) for a more accurate quote. She said she would look for the guy we talked to, about 15-20 mins later we walk inside after waiting and see her sitting with her feet up at her desk talking with workers and scrolling on her phone. We say whats going on. "Oh he left". Great well can you or someone else help us? She refuse to. Her excuse was she couldn't give us a quote, he already gave us one. How does this make any sense. We are looking for different features now. Sit down and give us a quote. Do your job. Talk to us? Help us? Something? Not only that she looked us dead in the face after we already spoke to her and said "wait so WHY ARE YOU HERE!?" SOOOO rude. Her tone with us and attitude was very unprofessional and uncomfortable. We immediately left and decided to take our business elsewhere that night we called a different company after hours they answered and literally showed up to our house at 8pm and made a deal with us. Contract signed. Wonderful experience. Way to lose business pool & spa! Had money in hand and ready to go. So glad we didn't go with them after hearing several other horror stories and bad reviews!

Eric is prompt, professional, and a good communicator. He arrived in a timely manner when called…read moreand diagnosed the issues while letting me know exactly the steps he took and what he discovered. Eric's follow-up was at the appointed time and he solved the problem. 10/10 will use this service again.

These guys are very professional and does the job right every time! Goes above and beyond.read more

We had a motor pcv connection leak for our jetted whirlpool tub…read more Matthew found the leak. The pump motor was not secured to the floor and when the pump was turned on the pump motor would vibrate and move around. The vibrations caused the pvc pipe connected to the pump to become loose and leak. He secured the motor and repaired the leak. He also noticed the ground wire of the pump was not grounded so he got it grounded too. If the ground wire had come in contact with the tub someone would have gotten electrocuted. Matthew fixed all those things and was finished in about an hour. Now out whirlpool works safely again. Great good. Great price. I would hire him again.p

Matt did a great job getting our spa back up and running after it being down 10 months. He was very…read morethorough with his cleaning!

Great to work with! If you have a question they respond and…read moreproblem they come out I highly recommend them

Gustave did an amazing job He is always quick to respond…read moreand priced better then competitors, he is so personable and very professional, he is definitely my go to for all pool maintenance and fixes

Pool Scholars is the only team I'd trust with my Finnleo sauna. They performed a deep sauna…read moresanitization and wood treatment that left the cedar looking and smelling brand new. Their knowledge of Finnleo equipment and specialized wood-safe care is unmatched in Nashville. If you're looking for an expert who understands high-end wellness equipment and preventive maintenance, look no further. Total professionals!

The entire process that this company performs is outstanding from water testing to vacuuming to…read moreskimmer maintenance and on and on. I have used them for almost a year and will continue to do so. Miko and Sam really care about their work but more importantly their customer satisfaction. I wholeheartedly recommend Pool Scholars to anyone looking for care. Their pricing is on par with our previous company but their service is much better.They are punctual and always notified you in advance of upcoming appointments. Please give them a call if you need service I promise you will not be disappointed.

DO NOT USE THIS COMPANY. I was forced to use them the last 4…read more1/2 months due to being a renter of a large house in Nashville. This is the company that our non disclosed maintenance company uses for the properties that they maintain. First issue is that they continually refuse to call ahead and let you know when they will be coming. They show up any random day at any random time. If you have pets outside, this can be an issue. They will also skip a week whenever they want if you are on weekly maintenance. They will not call to notify you either. Just a no show, no call. They say they don't call because they have the wrong number on file even though I've talked with the owner via cell phone and text several times before. Then when they are given 2 good phone numbers again they still won't call to let you know they are en route or on site. Second, 3 weeks ago the pool tech turned all the valves off on the pump and kept the pump running and left. It ran for over 6 hours and the pump and pipes got so hot it melted the glue joints on the pool plumbing pipes and it leaked water and sucked in air. It took them 4 days to come out and repair it. Third, when they decide on their own to skip a week, they will not even call you. Then the pool goes 2 weeks without maintenance or chemicals added. Algae will start to grow on the walls, floor and steps. Then when the tech comes out, he will spend less than 10 minutes on site and not scrub any of the algae off. And left the pool with 0 chlorine level with rampant algae growing. No shock treatment or anything. Then after immediately calling and complaining they send the same tech back at 5 pm. He spent less than 7 minutes on site with less than 3 minutes of scrubbing. This is all on ring camera footage. I went out afterwards and scrubbed 1/2 a step myself and texted the owner Alex with photos. He did not and has not responded. This is after the maintenance company has already spoken to him after the first failed cleaning. A bit of humor, my 9 year old son comes up to me that evening and ask "Why is the pool so green?". My response was, "I don't know, we just had it professionally cleaned twice today. I'll clean it tomorrow. The next morning I woke up and cleaned the pool myself and added enough chemicals to shock the pool and kill off the algae. See attached photos. 1st photo is after the first cleaning on 8/27. 2nd photo is after the tech came back the same day on 8/27 at 4:53 pm. 3rd photo is after I spent 3 minutes cleaning half of the top step on 8/27 at 5:15 pm just after the tech left the second time. 4th and 5th photo are after I cleaned the pool myself the next morning on 8/28. 6th photo is a copy of my text to Alex the owner on 8/27. My email is Ken.forgy@gmail if you'd like more info on this HORRIBLE company. I have more photos and ring camera footage if anyone wants it or has any doubts to the truthfulness of this review. This company is a disgrace and should not be in business. They do not even deserve the one star rating but I had to give them one star.

I wish I could hire Ace Pool and Spa for everything around the house…read more Ace Pool & Spa communicate incredibly well, they're prompt, they always do what they say and they provide a high-quality service at affordable prices. The company is a world-class provider others should model after.

On June 17, 2023, Jon repaired my 30 foot round above ground pool. He located and repaired several…read moreholes in the liner of my pool. He was courteous, respectful, and professional.

We talked to several other Pool companies before one of our friends referred us to Jon. He really…read moreknows the pool business inside and out from installation to pool maintenance and repair to really anything pool related. We are truly happy that we moved forward with our pool install with Jon at TN Pool service and repair. We highly recommend them in their services.

Alex is very thorough and guides you through the service process step by step. He made sure our…read morepool was a shiney blue and installed our pump with ease. He is also very kind and patient. Highly recommended!!

Hunter is a very professional hard working young man. He's always open to my ideas and questions…read moreabout our pool. So appreciated!

I've had one of their machines for a year now, just purchased another. Within minutes of the…read morepurchase, I was contacted by one of their reps. which is unheard of.. she assured me that the machine would be here in about a week personally thanked me and we had a lovely conversation. I never got that for any other machine manufacture before! Poolin offers free videos, on line help and even a Face Book users group to ask and share information. Yes the machine is coming from China, but now all machines are made there alas. Customer service at the time is sale is AWESOME and the help after the sale is just as good. Thank you!

Our Hot tub was leaking. I got a recommendation from someone who has used them before. I'm glad I…read moredid. I spoke to Jeremy and explained my situation, he told me he was sending someone soon and that they were very busy. A week later Nick Wood called he was in area. exceptional service, 2 days in total service with parts. Would recommend them to everyone. Can't go wrong with Bubble Factory Spa.

Our hot tub was leaking and called Bubble Factory, originally, he told us within 2 weeks - which…read morewas fine with me - then just 2 days later they called and offered to come by since they're in the area. Well, they came and fixed the issue so incredibly FAST it was awesome, and I highly recommend them! Thank you!!!