These are great people, who provide exemplary service…read more We purchase wall-to-wall wool carpet for most of our house from them. Everything was fine until we noticed the carpet in the bedroom had odd discoloration in big spots. We had an inspector look at it and he determined it was something to do with the warp or twist of the yarn in those spots. First Street Floors persistently harangued the carpet distributor until they sent a new roll of carpet to replace the bedroom carpet. They really went out of their way to make us happy. The carpet is lovely.

My mother used them for her home in Fairfield the flooring quality is great they were also super…read morefast and efficient.

Carlos is a true professional. Always friendly, personable, patient, and happy to answer very basic…read morequestions I had. Carlos is knowledgeable and can give a detailed explanation of what his approach would be. He does quality work. I highly recommend Carlos for any flooring job.

Very happy with my floors!!! I had a specific color in mind, and Carlos and his team made a few…read morecustom samples for me until I found the perfect shade of gray. Overall, it was a positive experience from start to finish. This company is honest, friendly, transparent, great pricing, and produce high-quality work.

Locally owned--and top-notch service! We are so pleased with our new floors. Ulyses and his crew,…read moreRaul and Victor, were amazing from start to finish. The showroom had a vast selection, and Ulyses was incredibly helpful in guiding us through our options and helping us make the right choice. The crew was always on time, professional, and very attentive to detail. We are so happy we chose to visit their showroom rather than going with Lowe's or Home Depot. Take the time to look around and compare--you'll be glad you did! Your floors are a big part of showcasing your home, so choose a company that truly cares about the finished product.

Happy customer here! We thoroughly researched and compared other companies and their products…read morebefore choosing All About Floors. When Ulysses arrived to provide an estimate, he brought additional samples, which we were delighted to see. The selection is simply gorgeous and amazing! Our living room had old, worn-out carpet, and the new hard floor complements the adjacent family room perfectly. One thing we wish we had known earlier was to cover our furniture and the rooms next door to prevent dust from circulating throughout the house. Ulysses's team, Rick and Francisco, were professional, punctual, and experts in their field. They truly deserve major kudos! I relax and enjoy my new living room. I highly recommend that others compare different companies, conduct thorough research, and consider patronizing a local business like All About Floors.

I've never had carpet installed before, but they made it easy, also helping me pick a flooring for…read morea kitchen in our ADU. They were very helpful and friendly (and masked) when coming out to look at the place, gave us an estimate in a timely fashion, and helped us understand the best time to schedule the job, how they'd work with other folks (painters that were also doing work) and gave us tips to make the job go smoothly. You can just tell when working with home improvement people whether someone is a real pro, or whether they are out of their league, and these folks clearly knew their stuff. There were a few delays when the carpet didn't arrive all at the same time, but after checking in with me they installed what they had, super quickly, and then came back immediately when the remainder arrived and got the rest of the job done. Nothing more I could ask for and I'd use them again.

If your looking for great service go to Olde Towne Floors…read more They helped me pick carpet, padding and baseboards for my rental at a reasonable price. Better quality and prices than the major box stores. All the workers that installed the carpet, baseboards did and outstanding job, can't even tell where the seams come together. I will have them work for me again. Thanks, Lisa, Mike, Rudy

17 years ago, the Benicia Floor Company installed our hardwood floors in the lower level of our new…read morehouse before we moved in, and did an absolute incredible job. Last week we had them install the same hardwood floor style on the top floor of our house, and once again did an incredible job. The workers laid out the floor, and adjusted the various planks to achieve a really nice and natural look. They were respectful, kept the job and area extremely clean, and were efficient. I'm a woodworker by hobby and a perfectionist, and looking through all 1300 square feet of the new floors, I can't find a single flaw in their work. Wayne and Ryan were extremely helpful with the process, and the Mom and Pop atmosphere of their family business brings a lot to the table.

Benicia Floor Company was a joy to work with. We had carpet and wood installed and extremely happy…read morewith both results. Wayne and Ryan are both very welcoming and professional upon entering the store. Communication was superb with the ordering process, arrival of our floor selection, and scheduling of installation. The company that Benicia Floor Co. contracted with (J&A Hardwood Flooring) to install our floor was amazing! Very professional, paid attention to every small detail during installation and a joy to work with. We would rate both Benicia Floor Company and J&A Hardwood Flooring a 5+ Star Rating.

This is the worst store ever! I ordered flooring on the 9th day of September. To date, I still…read moredon't have my flooring. I have called and called and gotten the excuse that Michael is out of the office. When I try to leave a message for him, I get "this mailbox is full". Finally got a response from Michael. According to their installer, the floor was installed on Monday, September 24. ??? Installed where? I do not have a floor. Repeated calls and visits to the store resulted in more frustration. He was going to call me back in 5 minutes on the 25th. I still have not heard from him. By the way, I paid 1/2 of the invoice as a deposit. I will be cancelling the job today at noon.

I don't even know where to begin! This was a BIG job, in a fairly new and higher end home. We paid…read moregood money (Approx. $25,000) to have all the flooring in our home replaced.. Hardwood, carpet and vinyl tiles.. It's important to us to try and support local businesses when we can.. This was a BIG mistake on our part. Service: 5 starts because Mike is awesome.. Even with all the 'issues' (and we had LOTS) he was very professional and Pleasant.. He bent over backwards for us.. Installation: 0 stars A NIGHTMARE! They hired JL Flooring who were very unprofessional! They did a horrible job on the installation of the hardwood flooring, large gaps between the flooring and the baseboards, uneven cuts at the bottom of the door casing into our front room, destroyed the base of our stairs by hacking the bottom (see photo), then they thought they would pacify me by putting some cheap quarter round rubber molding on the bottom to hide it. NOPE! They hired Bay Area Stairs to come in and fix it and they did an amazing job of putting a new piece over the old and it looks fabulous. They left our flooring with glue all over and there are spots where they rubbed too hard and left marks. JL Flooring also damaged our walls by hitting them with who knows what and took 3 chucks of texture off our walls, not to mention they had there dirty hand prints all over our freshly painted walls which my husband had to go back and re paint.. They were suppose put the base board back on, my husband and I busted our butts to sand them down & paint them and they installed the master bedroom, again did a crappy job corners are sticking out and not even and flush like they are in the rest of the home. Then there is the issue about the transition pieces between the hardwood and the kitchen flooring.. Again they want to put some thick pieces that you would trip on each time and looked like hell.. Vallejo flooring had to send out yet another flooring company (West Coast Floor Company-Jesus) they did a great job on the transition piece.. West Coast Floor Company are a real hardwood floor installation company! Who were both professional and respectful of our home.. Unlike JL Flooring who did a terrible job and was very disrespectful of our home and trashed it! They left big globs of glue on the carpet and our baseboard.. At one point I said I do not want them coming back into our home, find someone else to finish this job.. I was assured by Vallejo Flooring they would be better and "take care of me".. Well, that didn't happen at ALL! In the end, Vallejo Flooring gave us an adjustment (as they put it for alleged damages) of $175 for us to re-paint our walls, fix the gashes in our walls, remove the glue from the walls, carpet, flooring, fix the front door edges and bottom step and $122.50 to install the base boards.. The owner Ron & Mike both came out here and saw all the items listed. Mike came out several time before the job started, these damages were not here prior to the job staring and we certainly didn't do it..

Great quality job done on new flooring in both of my bathrooms. Alex did an amazing job…read more Affordable pricing.

I had Marisco arrange an appointment with me for Thursday at 4pm. He called at 415 to advise he…read morewould arrive in 15 minutes. So by 435 he arrived he didn't have samples so we focused on measurements. He took very detailed measurements and advised he would provide a quote for just upstairs and both up and downstairs. He advised he would provide the measurements and quotes a couple of days later. The price was a couple hundred less than the guy I decided to go with. I only went with the other guy because of the delay in receiving the quote. I think they will do a great job if you decide to go with them.

our 60 unit condominium complex was in need of repacing our front lobby's multileveled carpeted…read moresteps. our hoa board contracted s&g carpet located in pleasant hill to handle from start to finish the appropriate selection of carpet to its final installation. as most often times in life when there are a number of multifaceted "steps" that come into play we are presented with a few minor "hiccups" during any process. but "sure as tooting": "lickety-split" ms. erlano readily remediated the incidental minor "hiccups", "bumbs in the road" in "three shakes of a lamb's tail". danika erlano and the s&g staff members were from start to finish professionally instrumental and an utter delight during our noted journey together all of which our homeowners assciation board of directors in addition to our 55 other unit owners are very grateful. sam bauman president ellis lake hoa

This review is for Bryan at S&G Carpet. Bryan is phenomenal at what he does and very knowledgeable…read more He worked with us under a tight deadline and even helped coordinate on his days off. He knows his flooring and we are lucky to have crossed paths while choosing to re do all the flooring in our home. Thank you Bryan! We would recommend his services and S&G to anyone looking for new flooring.

Hired pedro for our flooring project. Unlike other contractors, pedro is prompt on time,…read moreprofessional, and honest. I'd definitely recommend him. We're a military family and on a busy schedule. He was able to give us updates and discounts. Thanks pedro!

Pedro is the most clean and detail oriented contractor I have ever worked with. He is precise,…read morehonest, and cares as if you are family. I have enjoyed working with him and every day I enjoy his work on my floors. Can't wait to have him over to do my downstairs. The prices are decent and for the work that he does, he should charge more. Again, I would highly recommend Pedro!!

Selecting the Right Vendor Makes All the Difference…read more Our project: Upgrade existing LVP bathroom flooring to ceramic tile/high-quality water-resistant grout, over an existing Schluter Systems DITRA-HEAT system. USA Carpet & Vinyl provided: *Expert Knowledge - especially regarding the D-H product, and expertise on the appropriate solutions per the vendor's specifications *Careful Approach - Following tile installation, D-H worked as before without issue; site was left spotless and free of damage *Excellent Customer Communication (in person, phone, text, or email) - quick, accurate, professional *Goes Above & Beyond: - Sourcing high-quality materials, including quickly finding & getting what we wanted from two other states! - Willingness to travel extra mileage to obtain additional materials, to avoid a long shipping delay/further home life disruption - Installer's excellent esthetic suggestion to replace wooden kick board with additional tile - which looks amazing!

Visited different flooring stores in Albany and El Cerrito before landing on USA Carpet and Vinyl…read moreto install engineered hardwood downstairs and carpet upstairs. Out of all the stores, they were the most reasonably priced and didn't come across as "sales-y." I worked mostly with Richard, who was very professional and communicative. He was always responsive, explained things well, and kept the process moving along, even when we needed to tear out old tile and level some of the floors. At the end of the day, we were really happy with the quality of the work and how it all turned out.