1. Custom Hardwood Floors

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Custom Hardwood Floors

4.7 (47 reviews)
Open • 8:00 am - 5:00 pm
Updated 3 weeks ago

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Reviews With Photos

First day of sanding
Darrell R.

I needed my floors refinished within a certain time. Jeff gave me a competitive quote and was able to meet my timeline. The floors look great and it was a pleasure working with Jeff. Pics show results from the first day of sanding. You can see the difference from original floors in some pics.

Before

We needed the floors in one bedroom refinished after removing built-in furniture that exposed mismatched stain. Jeff did a great job blending the room with the rest of the house. I appreciated that he was upfront about what would look best (a natural finish without colored stains) rather than trying to upsell us. His price was the best among the services we considered, he could meet our project timeline, and the quality of his work was excellent. The only downside was that his arrival windows tended to run late. This wasn't a big issue for me since I have a flexible schedule, but it could be for others. Overall, we're very happy with the results!

Refinished floor

We hired Custom Hardwood Floors to sand and refinish about 1,500 square feet of heavily stained oak floors, and we are so glad we did. Jeff Bray was thoughtful and informative during the estimate process. He really took the time to understand what we were looking for and answered all our questions. Jeff also offered the best price of anyone we talked to, and after seeing the quality of his work, it is clear we got a great deal. The sanding was incredibly thorough, and the floors turned out beautifully. Our whole house feels completely transformed. One thing to be aware of is that the project took about a week longer than originally expected. Some of that was due to the extra effort needed to remove the old dark stain, but some of it came down to unclear scheduling. It was not ideal, but the results were absolutely worth the wait. We are very happy with how everything turned out and would definitely recommend Jeff to others.

Jeff at Custom Hardwood Floors was wonderful to work with on my project. The cost was reasonable and the work was done as promised. I must give him an A+ rating because he had to correct the mess left from a previous handyman. My hardwood floors are now beautifully refinished and I am very happy.

Before
Oscar A.

We were on a time crunch, because we had a month to get the floors done for us to move in a month. There were a lot of nails, linoleum had to be taken out, cat piss stains and a couple feet of rotted wood. There were also some equipment difficulties that had to be trouble shot. We were able to move in the 28th of the month. All in all, it was a tight and tough turn around, the floors look great and glad I did it with Jeff and his crew.

Jeff and his crew did an excellent job. We had water damage in our dining room and he was able to replace and re-finish both our kitchen floor and our hallway.

Howard B.

We had a big project on our hands. Remove 1000 sf of carpet that revealed red oak in desperate need of refinishing. Jeff Bray to the rescue! Within nine days the floor was transformed into a beautiful work of art. If you want an amazing floor, Jeff Bray is your man.

During the sanding process, sanded on the left, original on the right.
Amber G.

We had some damage on our original 1936 floors and Jeff was able to come in and fix that damage no problem including the subfloor damage beneath it. He also refinished the floors once repairs were done and it was all finished within a week and a half. He was quick to come out and give us a quote and his timeline exactly what we were hoping for.

P. L.

Jeff Bray and his team... especially Jesse did an amazing job on my mother's floors in her 2300 sf home. The job took about a week and they moved all the furniture from one room to the next and back once complete. My mother was especially impressed with Jesse and his attention to detail. He went so far as to send sub standard product back to Home Depot to secure better product to complete the job. The cost was reasonable and the floors look great!

Living room
Rebecca T.

Based on great reviews I hired Jeff Bray. I don't doubt he can deliver a great floor but mine was not. He promised me "blond" floors and sent one image of a section of my dining room and it looked great. After that he never sent pictures. I kept asking for pictures since I live out of town and I'm repairing my St Helena house before I move in. When he completed the job he didn't inform me nor did he send pictures of the completed floors. He claims he doesn't take pictures. When I arrived at my home the floors were awful. For starters they were not "blond". He then blamed carpet padding but there has been no carpet in the house for past seven years. He offered no refund or repair. He simply blamed the floors but never contacted me re what was an obvious contradiction to his promise. If you employ Jeff, I recommend a very detailed service contact and monitor the progress daily.

Farrell W.

Jeff quoted me a price significantly less than his competitors and I admit I was skeptical at first. But he absolutely killed it, and my floors look fantastic. He completed the job in the time he said he would, AND he went above and beyond to get it done RIGHT and on time. All for a great price. It began as a refinish job, but I found some dry rot in a substantial part of my subfloor. After I patched it up, he helped me cover it with brand new Red Oak, even though it wasn't necessarily part of his original quote. He then sanded it, buffed it, and sealed it. He also came back and finished the trim work with some nice oak transitions. My floors were an eye sore but now they are the crown jewel of the house, all in a week! I would honestly recommend Jeff for any floor job in the Bay Area.

Stefan R.

Jeff did a fantastic job on the floors. He was communitive, reliable, and finished in a timely manner. His bid was cheaper than others, but the work was quality. If you're looking for hardwood floors, don't hesitate to contact Jeff!

Before
Nikki Z.

I needed a small patch job for my old hardwood floors. Jeff was responsive and efficient! He communicated that because we wanted to patch only that the repair would be noticeable which I understood. I was happy with the outcome. Better than I expected. I would highly recommend and use him for future projects.

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4 months ago

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Thank you so much it was a pleasure to work with you

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Page 1 of 2

Ask the Community - Custom Hardwood Floors

Review Highlights - Custom Hardwood Floors

“Jeff did amazing work; the patch blends in beautifully with the old, weathered floor in our 100-year- old home.”

Mentioned in 39 reviews

Read more highlights

Fleury's Floor Covering

Fleury's Floor Covering

(132 reviews)

We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

Hardwood Floors By Jonathan Gayer - Cut the stone for wood boards go under

Hardwood Floors By Jonathan Gayer

(94 reviews)

We found Hardwood Floors by Jonathan Gayer the old fashioned way--reviews online, just like the one…read moreI'm posting and you're reading right now! Originally, we wanted to have wood flooring refinished and the rest carpeted, but then changed our minds a few times. Finally, we decided to put LPV throughout our entire condo in Walnut Creek, even the bathrooms. We're SO glad we did. Eva, Jonathan's partner, invited us to their showroom in Concord and that visit made all the difference. She made us feel so comfortable and confident. AND she made is SO easy when she offered to have us take a large sample home to place it in the center of the rooms. BAM! LOVED dealing with the Gayer team. AND, let's not forget Mariano and his team of installers. SO grateful we chose Jonathan Gayer. Feel free to reach out to us for more details. We're so very satisfied with the choice we made.

Adding hardwood to your home is no small undertaking, but done right, it can be one of the most…read morebeautiful home improvement decisions you can make. Not to mention it will make your floors easier to clean, your home feel fresher, and increase its value. The lower half of our home has hardwood, and we'd been considering hardwood to replace our gross carpeted stairs and second level bedrooms for years. We took our time in shopping around getting several bids. Jonathan Gayer provided our first bid and was ultimately who we decided upon. There were a couple other contenders, but something about Jonathan just felt right. It was one of the best home improvement decisions we have ever made. I'll give it to you in bullet point sequence as Jonathan checked all the boxes for us in this respect: * The proposal process with Jonathan was patient, comprehensive, professional, with no-pressure at all. * We were trying to match our 12-year-old 1st floor hardwood with new hardwood on the stairs, landings, and office. Jonathan did a lot of legwork and delivered us several samples with no pressure whatsoever. * We decided to wait several months before pulling the trigger, and when we were finally ready, we went right back to Jonathan. He didn't skip a beat, helping us with another home walkthrough, answering final questions, and deciding on the wood choice. * The installation was punctual, professional, and precise. His team, led by Mariano and Jose, were respectful and communicative throughout the entire process. They prepped and cleaned each day to minimize the intrusion of such a major home undertaking. And they were all great with our dogs and 7-year-old. They were also consultative, giving me a few choices and suggestions along the way that ultimately made a big, positive difference to the outcome. Our floors, stairs, and banisters look stunning thanks to Jonathan, Eva, Mariano, Jose and team, and as their proposal came right in the middle of the bids we were getting, I feel we make the right financial choice as well. I wouldn't think twice about using Johnathan Gayer for our next hardwood floor project. Trust me, they are craftsmen and will beautify your home in the most friendly and professional way.

Redeemed Flooring & Home Improvement - Our showroom, showcasing the 9.5" extra wide plank engineered hardwood floors!

Redeemed Flooring & Home Improvement

(108 reviews)

Very high quality work. They went the extra mile on our flooring project. The materials we wanted…read morewere only available out of state and they procured them and completed our project on time

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

Concord Carpet And Hardwood

Concord Carpet And Hardwood

(95 reviews)

Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

Custom Hardwood Floors - flooring - Updated October 2026

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