Dr. Crabtree is an excellent doctor. He is very thorough and has a very pleasant bedside manner…read more I've been visiting his office for several years and I've experienced his help with issues that range from minor to pretty serious. He has performed surgery on me (twice), both times a positive experience even under the circumstances. I've always felt confident in his knowledge and will continue to use him as my ENT if ever needed again.

From the owner: Dr. Gary Crabtree, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Walla Walla, WA and…read morehas over 40 years of experience in the medical field. Dr. Crabtree has more experience with Otologic Conditions & Procedures and Sleep Apnea than other specialists in his area. He graduated from University of Mi medical school in 1981. He is affiliated with medical facilities CHI St. Anthony Hospital and Providence St. Mary Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Crabtree to book an appointment.

Dr. Klein is amazing!! I have been going to him for almost two years now and my quality of life has…read moreimproved dramatically. Not only is Dr. Klein an expert in his field of practice, but he is easy to talk to and very good at explaining things as he goes along. I highly recommend Dr. Elwin Klein to anyone looking to receive help from a knowledgable and experienced naturopathic physician.

Dr. Klein is knowledgeable, extensively experienced and easy to speak with and understand. This…read moreDoctor knows his stuff. He is a Naturopath. He has mastered body medicine. He assessed my condition, which was a myriad of symptoms with a few causes, and treated me with ease and explanation during my appointment. One of my causes for symptoms was significant and could have required surgery. But because Dr. Klein is an adept Chiropractic along with many other credentials, he was able to "pop" a difficult bone in my head back into position. The out of joint bone was causing pain, numbness, poor eyesight in one eye, tooth deteriation on one side of the mouth, impaired hearing and TMJ. I have been looking for a good Naturopath for twenty years. Now I've found the best and he lives in our little valley. For chronic conditions, this is the Doctor to utilize. Thank you, Dr. Klein!

Angeline Smith has messed up my entire healthcare so badly. She has responded to so many of my…read moremychart messages with "I don't know about that." She has sent me referrals to places with inaccurate information. I have been waiting for FIVE WEEKS for her to fill out ONE PAGE front and back of a medical form that my HR is requesting. She filled it out once completely incorrectly with medical information that was inaccurate and not at all what we'd discussed, so I dropped off a new form to be corrected and wrote a letter describing exactly what I need. She MyChart messaged me that she would do it the first Friday after I'd dropped it off, great. I called the following Tuesday after not hearing anything, they said it is not done and Angie will be out all week. OK . The 3rd week, it didn't get done even though I called and MyChart messaged. The 4th week, it got done and I went to pick it up and she had only filled out the front of the form, not the back. She also filled out my PFML paperwork without any dates- showing incompetence. I had to return these to get redone AGAIN on a Tuesday, they told me the forms would get corrected before the end of that week. The 5th week, I called to see if it's done. She is once again out for the entire week and they say it'll get done next week, but who knows at this point. Lastly, she had to leave the room DURING the procedure to remove my nexplanon because she dropped the scalpel and couldn't find a new one. She was talking the entire time, it hurt and I was nervous and bleeding while she was out of the room to find out where scalpels were. Who isn't familiar with their own procedure room?? Completely unprofessional. Dr. Cargill was great. But I would not recommend anyone with any sort of medical complexity or chronic illness see Angeline Smith ever, worst care I have ever received.

Do not seek medical care here. I have interacted with four different providers and for all their…read moregoal seems to be to send you home with no diagnosis, no testing and no answers. During my most recent experience with them I was mis-diagnosed and then accused of being aggressive when I politely questioned if the new diagnosis wasn't correct either. They also became angry that I sought a second opinion after they told me to do so. Over the course of several months and two providers they have been unable to write a referral that will be accepted by a specialist and have become angry when I asked them to review the reasons for the rejections. I have asked them to make a note about my anxiety in my chart multiple times and been ignored. They refused to even see my partner because they are on ADHD medication and made odd comments in the notes about me bringing my partner to appointments, so don't believe the statements about LGBT inclusivity. I will likely be dismissed from the practice for writing this review. Also they may be limiting reviews on Facebook as I'm unable to crosspost there.

Best medical practice on the Palouse! Caring and knowledgeable physicians and nurses! Helpful and…read moreinformative front desk staff !

The office manager, Shirley, treats patients horribly. She is condescending, argumentative, and so…read morerude. The provider and nurse I saw were great. I just wish they would get an office manager that knows how to handle complaints from patients without treating them horribly.

Your receptionist in Tekoa is very rude on occasion and really takes away from the great experience…read morethis clinic use to be. Very sad that this is allowed to continue.

I had been a patient at this clinic for over fifteen years. When I write a letter to Jamie VanTine…read moreasking fir her assistance, she did not even have the courtesy to reply to my letter. I found her phone number thru church members , and I begged her to respond to my please for help, as I was in pain and agony. she did not even have the courtesy to reply to my text message either. I had written to the Clinic Manager, and the Hospital Board of Directors, all of whom declined to even respond to my correspondence. The Doctor I had there was Dr Parsons, after being his patients for 15 years, I had writing him one letter to him , he replied he had "better things to do", and would not reply to any more of my inquiries, And abandoned me to be without any type of healthcare. I DO NOT recommend this facility. T.M.B Fire Captain, Emergency Medical Technician, Retired.

Husband has an appointment for a physical... office calls him and directs him to go to Gritman for…read morebloodwork.... week after the original message was sent he arrives at Gritman for the Bloodwork only to find out orders for the bloodwork have not been sent. One if many accountability issues with this office.

If I could leave zero stars I would. They were incredibly rude and unhelpful and if they tell you…read moreyou're in your insurance network, you're not. I called beforehand to make sure insurance would cover and was told they would. I set an appointment, showed up where I was met on the curb. She listened to my lungs said I was fine and that was that. It wasn't, I had to go elsewhere to take care of the issue I was having. I then got a bill for over $230 and when I called to find out why they hadn't used insurance I was told they wouldn't take my insurance even though I had called before to check and was told I was in network. Do not go to Moscow Family Medicine. Go anywhere else.

I can't believe that this model isn't more prevalent! We are saving hundreds a month on insurance…read moreand have so much more access to medial care. I love not having to evaluate whether it's worth it to take my children to the doctor. Balancing your child's health against your finances feels terrible and I no longer have to do it! Dr Story and Jenny are so prompt and in the first month have already helped us with well child checks, minor infections and emergency issues. They are kind, efficient and competent. I have never felt more confident in my medical coverage than I do now. No wondering if I am going to get a bill in three months, no waiting rooms and no barriers to actually speaking with my doctor.

We love this option for health care; it is a wonderful way to obtain the care a family needs. It…read moreis affordable care and quality care. Dr. Matthew Rice is so capable and kind, always available and reliable to provide what we need as soon as is humanly possible. Dr. Rice has been our Dr. for over 10 years, and has chosen to become part of this new model for health care; we love it! The nurses and office workers have always been polite and helpful. We hope the clinic will soon be able to provide services to veterans through the V.A. program. I would encourage everyone to join Story Family Medicine and pick your Doctor!