They're really good there I was in a waverunner accident and my hips and lower back were extremely…read moremessed up to say the least I think I was told by the doctors that I was hit as hard as a person could be hit without breaking their back or hips. But I have had a lot of pain relief with Via Family chiropractic. I've gone in there several times unable to stand up straight or even walk and I leave standing straight as an arrow without pain. God bless you Doc!!

I have been going to chiropractors for over 20 years and sadly, he is by far the least skilled I've…read moreexperienced. He really doesn't do actual adjustments and seems to rely on just touching spots along the meridians without actually exerting himself. Thinking that he had to get to know my spine and issues, I explained what I felt I needed and gave him multiple tries but the treatments never improved. Found a much more skilled chiropractor who makes the effort to adjust what is clearly out of alignment.

Super friendly, and responsive. Had a bug bite that kept growing. Big, red ,swollen, and measurably…read moregrowing by the hour. Turns out it wasn't from mysterious bug poison. I had developed a staph infection. Dr. Jones had me taken care in no time! Edit: Day 3 taking meds, arm is almost back to normal. Dr. Jones is awesome!

Dr. Jones is a terrible doctor. She is extremely strange, more like a Christian Science…read morepractitioner, very dismissive and uncaring. I was experiencing blood sugar swings that were impacting my heart rate and making me have frequent waves of feeling awful. These hypo and hyper swings were being recorded on a Dexcom continuous blood sugar monitor. She said she didn't believe that I was having blood sugar swings. I offered to share the Dexcom readings which make it easy to share the data with your doctor. She refused to receive them. I had an appointment with an endocrinologist that was five months out. I asked if she could utilize the specialist consultation service she advertises for just such occasions and she refused. When I was finally able to see the endocrinologist, they did labs, adjusted my thyroid medication, added a thyroid medication, added another hormone supplement and after 10 months of suffering I was feeling great again within a week. If you try Dr. Jones and you feel she is dismissing you, trust yourself and find someone else.

Inland Orthopaedic is a great place. I've had no trouble at all there. Nice staff, great doctors…read more Wait times are pretty good in the Pullman office. The Moscow office was overbooked on the day I was there and there was a longer wait than usual, so that could be addressed. Don't overbook patients. We don't like it on airplane or in the doctor's office. That being said. I saw several patients come in really late for their appointments too. I bet that messed up scheduling. But doctor office booking aside, I got great service, compassionate care, and all my questions answered. The doctors and PA's are knowledgeable and kind. I have no complaints.

These people are miracle workers. I had a simple hand surgery earlier in the year, performed by Dr…read more Taylor, which completely resolved the pain I had been having. Today, after enduring four months of foot pain, I finally called and requested an appointment, and I was thrilled that I could be seen today. Taylor Menard examined my x rays and gave me a list of recommendations, all of which I followed, and within hours, the pain I'd had for months had vanished and I could finally walk normally, without limping. The young woman at the front desk was extremely friendly and helpful, and none of the health care providers were condescending or impatient. They carefully explained my options and patiently listed to my questions. I noticed a negative review about staff from nine years ago, and all if can say is that the staff he complained about must have all left; the staff I've met with couldn't possibly be better or more professional. My only request is that it would be nice to have a sign at the main entry of the hospital, because I had trouble finding the office the first time I came in.

Dr. Keizur is wonderful, but whoever is in charge of scheduling at this clinic is not…read more I called to book an appointment, and the soonest availability was three months out. Since I was (and am still) experiencing chronic flank pain, I was willing to wait, and I booked it. Three months later, during the week of my appointment, I called to double check that a KUB scan had been ordered and was told I wasn't booked on Dr. Keizur's schedule at all. If I still wanted to be seen, I'd have to rebook and wait again. I called Gritman Urology in case I'd accidentally been put on Dr. Smith's schedule, but I wasn't listed there either. Gritman suggested my appointment may have been lost when Palouse Urology and Gritman Urology split into separate clinics earlier this year, but said they could get me booked sooner than Palouse Urology could, so I transferred my care there. Fingers crossed that Dr. Smith's office runs a little more smoothly.

Mom had her final follow-up appointment with her surgeon and doctor yesterday. The change in her…read moresince I first arrived in tremendous. She's laughing, happy and strong. The doctor we found, Dr. kiezur at Palouse urology, saved her. He was so knowledgeable and experienced that it was a no brainer to follow his directions and trust him. I came in with a notebook and a thousand questions and not only did he answer all my questions, he made sure I understood all the answers he was giving. Yesterday, I said "we're going to miss you Dr. Kiezur", and he said, "I'm going to miss you ladies too." It's the small things, and the big things.

Dr. Pennington is the very best surgeon around! He has replaced both of my knees and now instead…read moreof just watching life pass me by, I'm an activé participator!! And he is so nice!!

I was very disappointment with the care and treatment that I didn't get. The staff and billing are…read morerude and deceitful, if you are poor don't go there. Uncaring unless you are loaded with money. Find someone who cares and will help you ..Id also give this place Zero stars but it won't let me.

Outstanding staff Dr Spady is very attentive…read moreHis office offers access to various disciplines

New patient. Made an appointment for an annual physical and a couple of other issues. Dr. Spady…read morecomes into the room with another person, explains it is a medical student and requests my permission for him to sit in, which I grant. We go through the "physical", which he didn't properly and completely perform; I think the only thing he did was listen to my heart on the stethoscope. He provided no guidance as to what was being done or why. After some small talk and dancing his pointer fingers around the keyboard for about 7 minutes (most of the time; no clue what he was doing) he gets up and starts walking out of the room. I'm confused and apparently he is "done", though he didn't provide any verbal guidance or cues (e.g. "Well, everything looks good, etc"). I say, "Well, there are a couple of other things I'd like to discuss if possible." And he says, "Oh oh, okay, sorry about that", as he comes back into the room. After discussing some other issues, I realize Dr. Robert Spady hasn't won any awards for attentiveness. His back is to me the entire time and most of the time he's typing away on his keyboard into his terminal. Understanding I'm going to have to get real specific and assertive with my own medical care, I requested that we do a full blood work and analysis, including cholesterol and a few other standard screens. He informs me that because I hadn't fasted I'll have to come back for the cholesterol. I say, "No problem, lets the do the remainder today and I'll come back for the cholesterol". He agrees. We part ways, I'm actually done at this point, though he seems to be rushing to get to his next patient. I'm not feeling very confident. I go to the receptionist to "checkout". I discover that she is not aware of the blood work that is supposed to be drawn that day. For some reason, I couldn't get the blood taken right then and their and had to make an "appointment" to get my blood drawn. Never in my life has that happened. Okay, so I make an appointment and basically realize this appointment was pretty much a waste of my time but I decide to stay on the horse, crossing my fingers. I had also received a referral to the Urologist across the hall. When I ask her about the referral, she says, "Well, I can write something up for you or you can just walk over to their office right now". She obviously wasn't in the mood to do her job, so I agree to walk over directly and make my appointment. Once in the Urologists office, I explain the referral and she states that she needs a "referral form" from Dr. Spady's office before she can even make an appointment. I'm scratching my head and state, "Surely his receptionist didn't just send me over blindly knowing that was required." I walk back over to Dr. Spady's office to inform the receptionist of the prerequisite necessary to make my appointment. Again, clearly not in the mood she states, "Well, I won't be able to give you that form until at least this afternoon". No one else was in the office. Again, I'm wondering if I'm in the twilight zone at this point. The next morning I go back to get my actual blood drawn, which goes without a hitch. Two weeks later I still haven't received a phone call with my results, nor a letter in the mail, nothing. I call to ask about the results of the blood work, and I find that most of what I requested was not even performed and that I would have to come in yet again to have blood drawn. They also stated they have no intention of proactively informing the patient of any test results. Good to know. So I go in again, they take my blood and after a week I have to give them a call to request my result be mailed. Morning of my Urology referral appointment, I call to ask if Dr. Spady's office sent my medical records. They did not. Furthermore she state on the phone that my condition isn't even treated by a Urologist. Appt canceled. Thanks Dr. Spady. At this point I'm not very surprised and realize how much time I've wasted with a seemingly incompetent physician, Dr. Spady and Total Health Physician Group. Avoid like the plague.

I paid a visit to my optometrist Dr. Robert Wayne recently. Feeling embarrassed, I asked when I…read morewas last in to see him knowing it had been years and that he could tell by the condition of my glasses. Leslie - wife and office manager, (is that the correct title?) said it had been ten years. Couldn't believe I was still in their records and the details the doc remembered about me personally. He was right, I had been putting off this visit until I could afford a quick trip over from Seattle to see him and get new glasses. You see I first saw Dr. Wayne when in my twenties and he correctly diagnosed me with a condition which causes me to see everything in a kind of misaligned double vision. Of course my parents always saw to it that my glasses were up to date, but previous docs had somehow missed this. Dr. Wayne put a prism in my glasses at that time which changed everything for me. Vision didn't hurt anymore. For the first time I could read more than two pages without becoming exhausted. I started to enjoy reading instead of avoiding it and that changed my life in ways I had never imagined. My new glasses also have a prism and are progressive bifocals as well. Learning by reading instead of memorization is a privilege I'm so grateful for and I never take it for granted. Reading is like a delicious desert at the end of a great meal. Today there is better technology which allowed Dr. Wayne to take a baseline picture of my retina which revealed that my eyes are very healthy and we discussed preventing eye diseases using natural supplements - an approach I've used for the rest of my organs over many years. I'm a cancer survivor from the age of fourteen and I just turned 46. As I said to Dr. Wayne, I've learned over the years to be very particular about doctors. Only the best for me, thank you. Nicer, more competent people you will not find. They are the real deal. You'll love meeting them even if you've been putting it off for awhile.

Dr. Wayne is the most committed care provider. The best possible patient care is his top priority…read more He is compassionate, smart, and kind. I'm so grateful for his care, and his desire to educate me about the problems and options available. He and Leslie are a huge blessing to their patients.

Lady at the front desk was using ChatGPT, which is very frustrating and unprofessional. Exam was…read morefine but I will not be returning because of this.

Terrible billing experience. When I came in for my eye exam, they told me that I wouldn't have to…read morepay for the exam or glasses (if prescribed) because they had talked to my insurance and it was fully covered. A few days after my appointment I got a call from Rolling Hills Eyecare that my glasses were actually not covered at all by insurance. I decided not to order my glasses through them because it would cost $400. This wasn't the real issue though; I ended up getting a bill in the mail for almost $200 from them for the eye appointment despite being told multiple times that they had talked to my insurance company and there would be no cost to me. This feels very deceptive because I probably wouldn't have gotten the exam if I knew how much it would cost. I also was only notified that they had the wrong information and that I would need to pay something by getting a bill in the mail. There was no phone call, email, or notification through their portal. This feels like a major issue to me because mail can get lost and not everybody regularly checks their mail since so many things are paperless nowadays. When I called about this situation they were very rude to me and didn't apologize at all. Please stay away from this place at all costs if you're looking for financial transparency.