We love this option for health care; it is a wonderful way to obtain the care a family needs. It…read moreis affordable care and quality care. Dr. Matthew Rice is so capable and kind, always available and reliable to provide what we need as soon as is humanly possible. Dr. Rice has been our Dr. for over 10 years, and has chosen to become part of this new model for health care; we love it! The nurses and office workers have always been polite and helpful. We hope the clinic will soon be able to provide services to veterans through the V.A. program. I would encourage everyone to join Story Family Medicine and pick your Doctor!

I can't believe that this model isn't more prevalent! We are saving hundreds a month on insurance…read moreand have so much more access to medial care. I love not having to evaluate whether it's worth it to take my children to the doctor. Balancing your child's health against your finances feels terrible and I no longer have to do it! Dr Story and Jenny are so prompt and in the first month have already helped us with well child checks, minor infections and emergency issues. They are kind, efficient and competent. I have never felt more confident in my medical coverage than I do now. No wondering if I am going to get a bill in three months, no waiting rooms and no barriers to actually speaking with my doctor.

Dr. Capawana and the Pullman Foot & Ankle Clinic team provided an exceptional patient experience…read moreduring my first visit with them yesterday! First, I got a text a week prior to the visit where I was able to check in, provide my medical history, medications and pay my copay. This saved a lot of time and paperwork when I arrived for the. The front office team members were friendly, courteous and expertly answered some questions I had. They made me feel welcome. The building and office were modern and comfortable with plenty of free parking. Trey, my Medical Assistant was also really nice, did an efficient job of taking my vitals, and listened attentively to me when I answered questions about the reason for my visit, medical history and meds. He also made me feel welcome and comfortable. Finally, Dr. Capawana is wonderful! He, too, was very attentive in listening to me, never interrupted or rushed me, and thoroughly examined my toe and foot. He explained my diagnosis in terms I understood clearly, answered my questions, explained my treatment options, treated my toenail issue painlessly and expertly, and provided me with very clear post-treatment care instructions. He's extremely nice, professional, communicative and compassionate. In summary, Pullman Foot & Ankle is outstanding! I really appreciated the excellent care they provided me and the way they made me feel I was important to them. What a super experience!

Visited Doctor Capawana for a foot issue that poppped up out of nowhere. He immediately recommended…read moresurgery for some reason, which I thought was weird, didn't seem to really offer any other options. After seeking a second opinion and nearly three years later, my foot is fine and has required no surgery. I would be cautious with Doctor Capawana, but wouldn't recommend.

DO NOT GO HERE. I don't know WHAT this Doctor did to me, but…read morewhen I walked out of his office- I was more hurt then I was when I walked in. Not a professional office setting, patient room is dark with one light creating a very uncomfortable atmosphere, almost like a dungeon. I ended up going to Dr. Haug and he SAVED my neck and back. I will forever be in debt to him as I am in the marching band, it was homecoming and he fit me in between patients.

Dr. Hammond has worked on my back multiple times and has always corrected the problem. He is very…read morepersonable and professional with his patients. It is also easy to schedule appointments and he is always willing to help you out as soon as a problem arises. I would recommend him to anyone. Also don't listen to some disgruntled student, one chiropractor appoint isn't usually enough to correct mussel problems.

My husband, a retired veteran, was seen at River Horse Medical, and I cannot say enough good things…read moreabout the experience. Jennifer was absolutely amazing. From the moment we walked in, she made my husband feel heard, respected, and truly cared for. What stood out the most is how much she genuinely fights for veterans--she goes above and beyond to advocate for those who have served our country. It's rare to find a provider who not only delivers excellent care but also shows that level of dedication and compassion. Jennifer clearly has a heart for veterans, and it shows in everything she does. We are incredibly grateful and highly recommend River Horse Medical to any veteran or family member looking for someone who will truly be in their corner.

Dr. Grinnage moved her business address 30 miles away without any notification. Despite having an…read moreappointment date, my phone calls went unanswered and there was no response to multiple voicemails for 2 weeks. After reaching out to some friends in the medical field, I was able to finally get a viable phone number and make an appointment with Dr. Grinnage. After being unable to have my 2 blood pressure meds refilled for over 14 days, I switched to another primary care Doctor. Where she refused to transfer my medical history upon request

Outstanding staff Dr Spady is very attentive…read moreHis office offers access to various disciplines

New patient. Made an appointment for an annual physical and a couple of other issues. Dr. Spady…read morecomes into the room with another person, explains it is a medical student and requests my permission for him to sit in, which I grant. We go through the "physical", which he didn't properly and completely perform; I think the only thing he did was listen to my heart on the stethoscope. He provided no guidance as to what was being done or why. After some small talk and dancing his pointer fingers around the keyboard for about 7 minutes (most of the time; no clue what he was doing) he gets up and starts walking out of the room. I'm confused and apparently he is "done", though he didn't provide any verbal guidance or cues (e.g. "Well, everything looks good, etc"). I say, "Well, there are a couple of other things I'd like to discuss if possible." And he says, "Oh oh, okay, sorry about that", as he comes back into the room. After discussing some other issues, I realize Dr. Robert Spady hasn't won any awards for attentiveness. His back is to me the entire time and most of the time he's typing away on his keyboard into his terminal. Understanding I'm going to have to get real specific and assertive with my own medical care, I requested that we do a full blood work and analysis, including cholesterol and a few other standard screens. He informs me that because I hadn't fasted I'll have to come back for the cholesterol. I say, "No problem, lets the do the remainder today and I'll come back for the cholesterol". He agrees. We part ways, I'm actually done at this point, though he seems to be rushing to get to his next patient. I'm not feeling very confident. I go to the receptionist to "checkout". I discover that she is not aware of the blood work that is supposed to be drawn that day. For some reason, I couldn't get the blood taken right then and their and had to make an "appointment" to get my blood drawn. Never in my life has that happened. Okay, so I make an appointment and basically realize this appointment was pretty much a waste of my time but I decide to stay on the horse, crossing my fingers. I had also received a referral to the Urologist across the hall. When I ask her about the referral, she says, "Well, I can write something up for you or you can just walk over to their office right now". She obviously wasn't in the mood to do her job, so I agree to walk over directly and make my appointment. Once in the Urologists office, I explain the referral and she states that she needs a "referral form" from Dr. Spady's office before she can even make an appointment. I'm scratching my head and state, "Surely his receptionist didn't just send me over blindly knowing that was required." I walk back over to Dr. Spady's office to inform the receptionist of the prerequisite necessary to make my appointment. Again, clearly not in the mood she states, "Well, I won't be able to give you that form until at least this afternoon". No one else was in the office. Again, I'm wondering if I'm in the twilight zone at this point. The next morning I go back to get my actual blood drawn, which goes without a hitch. Two weeks later I still haven't received a phone call with my results, nor a letter in the mail, nothing. I call to ask about the results of the blood work, and I find that most of what I requested was not even performed and that I would have to come in yet again to have blood drawn. They also stated they have no intention of proactively informing the patient of any test results. Good to know. So I go in again, they take my blood and after a week I have to give them a call to request my result be mailed. Morning of my Urology referral appointment, I call to ask if Dr. Spady's office sent my medical records. They did not. Furthermore she state on the phone that my condition isn't even treated by a Urologist. Appt canceled. Thanks Dr. Spady. At this point I'm not very surprised and realize how much time I've wasted with a seemingly incompetent physician, Dr. Spady and Total Health Physician Group. Avoid like the plague.

Dr. Zachary Milcavech refused to see me today while I have been battering an allergic reaction to a…read moremedication after I had been waiting over an hour. Will never reccomend this guy to anyone.

I have had lower back pain for over 20 years, however as I got older the pain increased…read moresignificantly. I went to Whitman Hospitals Interventional Pain Service, and I found a team of specialists who are caring, professional, and supportive. John Fontana, CRNA and his team gave me the ability to have a fully functional life, pain free!. Many people live with agonizing pain everyday, and I highly recommend the Interventional Pain Service.

Moscow Medical and Dr.Raymond Paz have been my PCP for years. I am now led to believe that he has…read moreclosed the doors and moved his practice to Lewiston Idaho. This is rumored and if true Lewiston is getting a great Dr. And I'm screwed.

I can't say enough great things about Jessica Cruz MD and the entire staff. Went in with a severe…read morecase of Hip Bursitis, not knowing what the issue was. Typically weary of hospitals or medical centers, and was presently surprised. Am new, only visiting a few times for appointments, but they've made me feel welcome. Wait time was zero, even though they are very busy, however I set my appointments at 8 am or ish. They were never late seeing me. Staff is friendly, pleasant and timely. Dr. Cruz is thorough, experienced and extremely knowledgeable. I'm proud to have her as my primary physician.

Super friendly, and responsive. Had a bug bite that kept growing. Big, red ,swollen, and measurably…read moregrowing by the hour. Turns out it wasn't from mysterious bug poison. I had developed a staph infection. Dr. Jones had me taken care in no time! Edit: Day 3 taking meds, arm is almost back to normal. Dr. Jones is awesome!

Dr. Jones is a terrible doctor. She is extremely strange, more like a Christian Science…read morepractitioner, very dismissive and uncaring. I was experiencing blood sugar swings that were impacting my heart rate and making me have frequent waves of feeling awful. These hypo and hyper swings were being recorded on a Dexcom continuous blood sugar monitor. She said she didn't believe that I was having blood sugar swings. I offered to share the Dexcom readings which make it easy to share the data with your doctor. She refused to receive them. I had an appointment with an endocrinologist that was five months out. I asked if she could utilize the specialist consultation service she advertises for just such occasions and she refused. When I was finally able to see the endocrinologist, they did labs, adjusted my thyroid medication, added a thyroid medication, added another hormone supplement and after 10 months of suffering I was feeling great again within a week. If you try Dr. Jones and you feel she is dismissing you, trust yourself and find someone else.