We chose Indy Decorative Concrete because of their reputation and referrals and were initially very…read morehappy with the appearance of our patio. We truly loved it. It was beautiful the first year, with only a few scattered popouts. Unfortunately, our experience over the past three years has been disappointing. Within the 3 year warranty period, our patio began developing widespread popouts. We reported the issue during the warranty window, repairs were completed, and an additional $800 was paid to IDC during that process. Despite the repair, which we appreciated, the condition continued and worsened over the past year. Most recently, June 4th, while simply rinsing the patio with a garden hose, additional pieces of concrete broke loose from the surface, further increasing our concern about the patio's condition and long-term durability. After the warranty period ended, we requested another meeting to discuss the continued deterioration. During that visit, much of the discussion focused on the normality of this condition, with comparisons to our 20+ year-old driveway and repeated suggestions that salt or another product may have contributed to the damage. We explained that we do not use salt on the patio and that the only treatment applied to the surface was power washing and sealing completed by IDC. During this same meeting, we were also told the warranty may have been affected because we had only paid to have the patio professionally power washed and sealed by IDC one time during the three-year period, despite yearly sealing being an additional service at our expense. This was surprising to us, especially since the deterioration had already begun and was reported during the warranty period. When we asked whether customers should reasonably expect a properly installed patio less than four years old to deteriorate in this way, we did not receive an answer. We were offered an additional repair option at our expense, but were also told there was no prior experience showing whether the proposed solution would stop the issue long term. Because we wanted to better understand what we were seeing, we sought opinions from other concrete professionals. Based on those conversations, we have been told the condition appears likely to be ongoing and that repairs may require repeated maintenance and expense over time rather than a permanent solution. We were advised that patching and refinishing may improve appearance temporarily but would most likely not permanently stop future popouts. Complete tear out and repouring was recommended since repairs would be costly and temporary. We understand concrete can naturally have imperfections, and we never expected perfection. However, our contract references minor popouts, while what we are experiencing is widespread deterioration that began during the warranty period and continued after repair. Based on the condition of our patio, which is not yet four years old, along with the professional opinions we received, we do not believe this reflects normal concrete imperfections or the quality of work IDC promotes and are concerned something may have gone wrong with the original installation or materials. We are sharing this experience so future customers can ask detailed questions before signing. What level of deterioration is considered "normal" in the first few years? What does "minor popouts" mean? What happens if a repair completed during the warranty period does not resolve the issue? And what long-term solutions are offered if problems continue? We genuinely hoped and paid for a better quality product and wish this situation had been handled differently. We are left with a patio that is not quite four years old and continues to deteriorate.

From planning to finished product, this was an absolute fantastic experience! I appreciated the…read moreassistance (and their patience with my indecision) in picking the best colors, textures, and design to match my house, the punctuality and professionalism of the crews, the overall communication throughout the project, and of course, my fabulous new patio! It looks amazing. Thank you Indy Decorative Concrete!

We used Albert Griffith & Sons for a large project that included replacing flooring with new…read morehardwood and refinishing existing wood. This job also included installing new wood stair treads and stair landing. Everything matches PERFECTLY, and everyone was great to work with from start to finish. I recommend them to so many people - they are with you through the entire process of planning, color selection, etc. and also are happy to answer any questions!

We have solid oak floors that were 22 years old. Denny and his crew came and re-sanded the floors,…read moreand replaced the carpeting in the living room and dining room with matching oak. Then they refinished everything. It looks spectacular! You can't tell that there was carpeting in the other rooms, everything flows seamlessly. We changed the finish color, and asked the guys to help us figure out what color to use. They asked us a few questions, and then came back from the truck with 4 colors, and all 4 seemed perfect. They really simplified the decision making process for us, which we really appreciated. They accommodated our schedule, so we could be out of town while they worked. We didn't worry a bit about being away when they came. Came back to beautiful gleaming floors! Denny and the entire crew are extremely polite, professional, and very patient (we had lots of questions). I am so glad we called them! I highly recommend them and would definitely have them back, if we need this done again. Thank you, Denny!

I have been receiving a lot of advertisement emails from what I thought was this company. I…read morecontacted and spoke to Sam and found out that they are not involved in any mass advertising. I found Sam to be friendly and professional. So, if you have been receiving a lot of email ads, let them know. Since speaking to Sam and his concern about all the advertising emails, I will definitely consider giving him a call, when it is time to do flooring in my home.

Brewer did a tile job for our hall bathroom in 2022. We had the best crew. We did a brick…read morepattern on the floor and the tile lines were perfect. The grout matched perfectly and the sealant has lasted into 2025 with no issues. They also completed the project in a week. In 2024, we hired them back to fix all the issues we had with our master bathroom remodel that was done at the same time by another company. This other well-known Indianapolis company had to rip out our tile twice as they couldn't line it up, put the wrong tile in, and couldn't lay it straight. Brewer came back to reattach the corner seat that had fallen off, re-leveled the threshold as the glass door was hard to close, and redid the grout on the shower floor and all the sealant in the shower as the sealant had completely come off. Again, this shower was done in 2022 by another company and took 2 1/2 months to complete before we fired them. We couldn't have been happier with Brewer. Margie L

Wish I had done more research before hiring these guys. Brothers-owned operation that seemed…read morepromising at first, but the product they installed started having issues not long after. That's when things went sideways -- reached out multiple times and was completely ghosted. No call back, no email, nothing. A company that won't stand behind their work tells you everything you need to know. There are plenty of epoxy contractors out there who actually value their customers after the job is done. Do yourself a favor and find one of them instead. I learned my lesson the hard way so you don't have to.

Todd Lewis and his team did an excellent job on our new build garage floor! Todd was very…read moreaccommodating when closing got delayed, still was able to start and finish in time for us to let floor dry before big move. Todd was very easy to work with, floor colors were easy to pick out n his website.! Thanks Todd, we love our garage floor!

Needed my garage floor coated as the original epoxy was peeling with cracked concrete. We got…read moreseveral quotes and it's important to understand the process. These guys were great no drawn out sales pitch and price was half as their competitors! We had a 2 day process with an epoxy coat with polyaspartic top coat. The crew arrived on time and completed the process as promised. The garage floor looks amazing! Flawless installation. Highly recommend this company!

I couldn't be happier with the new garage floor Indy Floor Coating applied for me! Their price was…read morevery competitive, and Susan kept me up to date with great communication. Travis was meticulous with grinding and preparing the driveway for coating, as well as the overall application. The finished product is beautiful and durable. Another contractor in my home even remarked on it and asked who did the work!

Cannot recommend. We spent thousands on this mess. I am so angry. Cannot recommend. They were…read morepretty dismissive.

We were very pleased with Tish Flooring. We really liked that Anthony came to our home with plenty…read moreof great samples. He was knowledgeable of styles and colors that would work well for our home. The guys did an amazing job, and our house feels like a new home! We had one minor issue which has been resolved, and we are pleased. Miquel is a great crew leader. They were all very respectful of our needs to be able to function in our home while everything was in disarray. Thanks to all of you including Darianna, Cesar, and Cris. It was well worth the money. We are recommending you highly to our friends and family.

A family-owned business with a very kind family. Jessica was enthusiastic and knowledgeable and…read morequickly helped me narrow down options in my budget range. Greg called me immediately after my flooring arrived at their store and helped me schedule the installation. Andrew was great at communicating and helped answer all of my questions before, during and after the installation. When I noticed some issues with a few of the boards that were installed, he quickly sent out a crew to replace them and they did it flawlessly. I'm extremely happy with my new LVP and carpet!

The whole process with Brothers was great. The install was difficult to say the least with so much…read moreprep work needed to make the floors even. Everyone we worked with was pleasant and professional. All of our questions were answered and we never felt rushed or like a bother. From start to finish, picking out flooring, viewing all options to the estimate and install our experience was great. Still waiting to have one lose place fixed but communication with Andrew has been quick and I'm sure we will have that spot fixed soon. We would definitely recommend Brothers and will be return customers if any flooring needs arise with any future endeavors.

First install of my wood stove didn't go so hot. But Troy at Chimney and Masonry Outfitters got…read moreout right away and agreed to redo the install. He was extremely professional and responsive and he got the job done right. Sometimes things don't go right - but these guys care and will work to correct mistakes. Would definitely hire them again!

We bought an older home and the chimney needed repaired before we moved in. They worked well with…read moreus and the job went quickly. Four years later, when we had our hot water heater replaced, we found out that the vent that was installed for the furnace and the hot water heater hadn't actually been venting. This was verified by the installer of the water heater. I tried calling to discuss and could only get voicemail. They called back the next day and could send someone out to look at it for over $300.