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    Polynesian Adventure

    3.7 (10 reviews)

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    Ruben P.

    We use this company several year ago in Big Island and we had a excellent experience for that reason we book afán with them to do ours tour in Maui We did route to Hana. We recibe what they promised and more I like to recommend this tour company if you are in Hawaii. Our tour guide was Sales , no word to describe this gentleman, he went above and beyond to be sure that you had a great time, and he is like open book describing each place , generous, friendly , courteous and more....he deserves 10and more Book tour to Hana with Polynesian Adventure and ask for SALES be your driver and tour guide you will not regret that.

    Family cemetery at a state park

    Polynesian Adventure Road to Hana with lunch Oct 17. Salesi was the best tour guide we had on our two-week stay in Hawaii, during which we went on a lot of tours. We booked his Road to Hana with Lunch tour through our NCL cruise. I rate this particular tour a 5, but I rate Polynesian Adventure tours a 3 overall because they did a poor job on our tour of Pearl Harbor. Salesi was well-informed, and had researched the sites he was showing us. He had lived on Maui and in the area a long time and filled us in with historical and family anecdotes. He gave us a full-length extensive tour, without trying to cut the tour short so he could end his work day earlier. My sister-in-law went on the deluxe small-van Polynesian Adventure tour of the Road to Hana, and her tour shorter than ours, and she did not get to see and photograph all the sites we got to see. Salesi knows how to keep a tour on schedule, and will show you as much as possible while getting you back to the cruise ship on time. Salesi is an excellent driver, and I was confident in his ability to drive the treacherous narrow road to Hana. We saw many Maui sites on Salesi's Road to Hana with Lunch tour. They included a water collection site for the island's irrigation system, many waterfalls, a famous church, the delicious banana bread at the Halfway to Hana snack shop, various native and exotic plants that Salesi was able to identify, various Hana community buildings, the pier in Hana, a black sand beach at a state park, green sea turtles at the state park, a family cemetery at the state park. We ate a boxed lunch at picnic tables in the state park. We saw rainbow eucalyptus trees up close. He took us to a sufficient number of bathroom rest-stops. Salesi took us to spots with good views worth photographing. (This isn't to say that all Polynesian Adventure tours are good. We had a horrible, uninformed, unhelpful, inarticulate Polynesian Adventure tour guide at Pearl Harbor.)

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    3 years ago

    Kane was an excellent driver and tour guide. Very personable throughout the 4 hour tour.

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    4.1(984 reviews)
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    Ordered the flight of cheese, which came with a refillable basket of crackers and four cheese…read moresamples. All four flavors were good, but my favorites were the rolling green and O sole Mio. The refillable basket was a great idea as we had enough cheese for almost two baskets of crackers. Lots of tourist come were there for the tour and cheese. Everyone was so friendly and helpful. Lots of free parking. Great way to enjoy a relaxing day upcountry.

    Our party of 14 prepaid weeks ahead to lock in a time slot. My family loved this place last year…read moreand talked everyone into making the 40-minute drive back. Big mistake. Two days before our tour, half our group had to fly to Oahu for emergency care. I called the farm right away. The phone rang and rang, with no voicemail option. I called over and over again on the day of the tour and still got nothing. When I finally explained things to the manager/owner in person, the response was ice cold. They showed no sympathy and offered no refund, credit or reschedule for 7 tickets we paid for and never used. All we got were excuses: "You should have called 24 hours in advance." We did. You didn't pick up. "We're having phone problems." So your phone problem is somehow our fault? "You should have messaged us on Instagram." Seriously? In a family emergency, nobody's first thought is to DM a goat farm. It somehow got worse. My 3-year-old dropped the truffle they hand out at the end of the tour, right in front of our guide. The guide asked what happened, I told her, and she just stared at me in silence. When I asked if my daughter could have another one, she hesitated and said, "We're not supposed to." Keep in mind this farm was holding onto money for 7 tickets we never used, and it still wouldn't spare a toddler one truffle. Another staff member finally stepped in and gave her one, which proves it was never a rule. It was just penny-pinching. Then there was the cheese. We bought 4 cheese flights and asked to take 2 home. One of the to-go boxes was so carelessly packed it looked like someone gave up halfway (photo attached). The cheese tastes good. Too bad the people selling it don't care about their customers. We had planned to place a large online cheese order. Not anymore. We won't be back, and I'll make a point of telling anyone heading to Maui to spend their time and money somewhere that treats families like people instead of transactions.

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    Hana Highway

    Hana Highway

    4.2(144 reviews)
    4.3 mi

    I love this highway a lot in my time in Maui. It is called the Hana Highway. I was a tourist there…read moreand I played one of the guided tours while driving this highway. The guided tour was on point with where I was on the highway. It played melodies and instructed turns and upcoming paths. Driving this highway was pretty difficult because there were narrow turns and everything was just narrow. Any slight mishap can land you down the ocean. The breathtaking part about this highway were the trees! I love the trees so damn much that I had all windows rolling down. There were mango and eucalyptus trees everywhere. I smelled mangoes and eucalyptus the whole time. The eucalyptus trees were a good refresher and awakening call! They also purified my car and got rid of any food odors from meals I had in the car! Thankfully they acted as a perfume and air freshener! The whole car ended up smelling like eucalyptus! Luckily these eucalyptus trees were everywhere in Maui! The whole ocean was all around the highway! The ocean water skep sparkling from the sun! The highway was very flat and not much hills. There were some parts of the highway that felt like I was driving on the ocean. There were people surfing. There were some points on the highway that allow you to go into the ocean and just take a swim or dive. I did stop in the middle of the highway to snorkel. There were so many colorful fish as you go down and deeper into the ocean. Very beautiful fish. The beach was also save because I left my belongings on the branches of a nearby tree and nobody stole it even though there were people chilling on the beach.

    Day 1 we had our reservations for Wainapnapa SP and Haleakalā for the pipiwai trail. We drove from…read moreKihei, leaving around 7am and did not have much traffic. We stopped at Aunt Sandy's banana bread in the morning and a food truck for lunch. We spent the night in Hana. Day 2 we did the various stops at botanical gardens, waterfalls, beaches. It was a great time.

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    Maui Tropical Plantation - Gift shop

    Maui Tropical Plantation

    4.3(639 reviews)
    5.2 mi

    Came here as part of our tour after going to the Haleakala National Park for sunrise…read more It was a preset breakfast among a few options so husband and I ended up choosing Toast with purple sweet potatoes, bacon, sausage, scrambled eggs. Honestlt those sweet potatoes took me by surprise! really lovely flavor there. Even the bacon and sausage were yummy. Fresh juice that they served was really delicious. It was a blend of three different juices (I don't remember which exactly they were) but quite nice. They also had a nice store there with local coffee and food and produce and what not. Husband and I got some fresh pineapple and also a salad for later in the day which came in handy! Overall also a beautiful place to walk around! So peaceful and scenic with birds around too.

    I hate to leave this review, because I do have many positive things to say, but the issues we…read moreencountered force me to give it 2 stars. The positives: the grounds have a lot to offer, between ziplining, shopping, and food! We ate at the restaurant and the food was clean and tasty, plus the views are lovely! The issues: upon being seated, a server accidentally dropped the water tray all over us, shattering glassware and drenching us. This in itself is not the issue, as clearly it was an accident. Our issue came with how the management handled it. The server was apologetic and then was not seen again; we were worried he got fired! Other than the initial apology, no concessions were offered, even after we discovered my husband had a bit of glass in his arm. Management never came out to address what had happened and when we asked to speak to manager, he mentioned he had heard water was spilled on a customer. You'd think he would check in on us or maybe comp something small, like the dessert we ordered. Ultimately the customer service is the reason I would not eat here again.

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    Polynesian Adventure - bustours - Updated September 2026

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