What a majestic experience - the magnificent ocean vistas everywhere and the beloved staff's…read moreattention every time. My lady and I came here 25 years ago to celebrate our beginnings and returned to appreciate our quarter century with the 'Aloha Spirit'. In preparations for our festivities Sheree in Guest Services graciously cared for us - she is an extraordinary gift to visitors. Every moment on property continued the appreciation, Angel and Nilma's thoughtful care at the front desk, to the wait staff's attentiveness - Toby, Brant, Olivia, P.T.... at the Lehua Lounge and poolside and especially Braden at Morimoto. In addition to the magical ambience, you are treated like royalty. Complimentary snacks in the room are replenished daily, citrus infused water refills everywhere, Hawaii ice cream treats offered poolside, sunscreen dispensers at every pool. When you are looking for a chaise, they immediate put a chair cover on for you and bring multiple towels.... The culture of care (Hoʻokipa) begins with the Hawaiian culture and the exceptionally personable GM Richard Elliot along with Kodi a beverage manager with his "Andaz style" (personal service). Beautiful memories were created from dawn's light peeking into the grand Lawai'a Lounge to, chaises by the four descending pools, to complementary beach adventures - snorkeling, kayaking... to sunsets from our beloved poolside upper terrace table. Every dish was a delight, many 'the best we could remember'. Mahalo for creating a beautiful commemoration, may you ever feel the appreciation of your guests and colleagues.

Nice resort in Wailea. Everything was good, but nothing was wow…read more Rooms are on the small side. Low ceilings. Waterfall shower had good water pressure. Gym is good. Adequate ventilation and air conditioning, good assortment of cardio, weight machines, Smith machine, and free weights. Laundry room, including detergent and dryer sheets, are free to use. Three washers and three dryers available. There is a 1.5 mile ocean view path that connects the resorts, Shops at Wailea, and public beaches. Lots of people walking and running it. Lots of kids. There is an adults only pool in front of the spa, but it's not consistently heated and no ocean views. Free mineral sunblock at every towel station (SPF 30 and 50). We came after a big storm, and none of the water activities were available due to County brown water advisory. The rest of the resort fee activities were a nice add-on (e.g. smores at sunset, ukulele lessons, bingo, photography session). Cocktails were not great. Stick to the beer and wine. Breakfast buffet was good enough, but inconsistent and nothing exciting. Veggie fried rice was really good the first day, but lacked flavor the next day. Longans were a nice touch, but wasn't available every day (and no other specialty fruit replacement out of the ordinary selection). Ohana room (transition lounge) is available if you have a later flight and want to stay on property after checkout time of 11AM. Clean and has all the amenities needed to freshen up before a late flight. Includes a bathing suit spinner to dry it out for packing. All in all, they have everything you need for a Maui vacay.

Anniversary trip and first time staying at the Fairmont; glad it was at this location. For context,…read morehusband and I walked into and toured all the resorts along the wailea beach path and agree that Fairmont was #1 based on our preferences (yes, even compared to Four Seasons based on overview of pool amenities haha). Although the only other resorts I actually stayed at were Andaz and Wailea Beach Resort Marriott. Reason being that rooms are exceptional (all suites) and I highly recommend upgrading to ocean view if possible. They have prime real estate directly facing the sunset, making each night so memorable. For amenities, pools are more spread out and does not feel as claustrophobic compared to Four Seasons in my opinion. I'd choose Fairmont again for our next trip. Special shout out to the housekeeper going above and beyond who shapes our lei into a heart each time they tidy our place. This person deserves a raise/promotion. Barry the manager at the hotel breakfast buffet also feels like family; just so warm and friendly. Also deserves a raise or promotion.

Our stay at Fairmont Kea Lani had some positive moments thanks to Luz, Dani, the bell team, and the…read morekind staff at Ko Restaurant and Pilina Bar. However, the overall experience was disappointing and stressful, especially given the circumstances of our trip. This was my children's first real vacation, and we were celebrating two birthdays (mine and my 8 year old daughter) which the hotel was aware of in advance. Unfortunately, there was no acknowledgment at all -- not even a small gesture like a cookie or note, which was surprising for a luxury family resort that promotes personalized guest experiences. We were traveling with three children (one on crutches) and a medically fragile senior with mobility limitations, yet staff did not provide meaningful assistance coordinating accessible airport transportation, forcing us to rely on Uber to make our flight home. The front desk only consistently made me aware of how expensive transportation costs were, as if I could not afford it! I was highly offended. Why would I vacation in Wailea if I can't afford to go to the airport? Why even bring that up? On our departure day, we requested a hospitality suite so our family could shower before a evening flight. Multiple staff members incorrectly told us no such option existed and suggested we use public outdoor beach showers where kids wash their feet off, which is not appropriate for children or an elderly disabled guest. Another staff member suggested that I purchase a spa pass for $75 per person to shower before our flight, but said the children could not shower there. Only after repeatedly asking multiple front desk employees, did Luz, my saving grace, who obviously has common sense, arranged our access to a hospitality suite at the last minute. I was charged $350 for the hospitality suite, but I appreciate her professionalism.

What a beautiful resort!! The entrance is mesmerizing with all the trees overlapping each other…read more Service is very kind and attentive. There's a pool for adults only (don't see that too often) very nice if you want laid back peace and quiet. They give massages out by the pool as well. They have the cutest little shopping area by the lobby that you've got to check out! Super fun for you shopping lovers. The rooms are spacious and the view is out of this world! This is a fun place to explore even if you aren't staying here! Come check it out!

1 Star - Save Your Money and Sanity, Go Next Door to the Four Seasons…read moreWhere do I even begin with the Grand Wailea? This place has absolutely no business carrying the Waldorf Astoria name, and after staying here, I can confidently say it falls woefully short of every standard that brand is supposed to represent. Rude, Dismissive Staff (Especially by the Pools) The pool staff were some of the rudest hospitality workers I've ever encountered. Curt, condescending, and openly impatient with guests who dared to ask basic questions. There is no warmth, no service mindset, no sense that you--the paying guest--matter. For a resort charging premium pricing, the attitude from staff is genuinely shocking. Overcrowding Like You Wouldn't Believe The pool areas are wildly overcrowded. It feels less like a luxury resort and more like a packed public water park. Good luck finding a chair, walking a path without bumping into someone, or actually enjoying the pools you're paying a fortune to use. Towel Rationing at a "Luxury" Resort They actually limit towels. Let that sink in--you're paying Waldorf Astoria prices and being rationed pool towels like it's a budget motel. Absurd. Chairs Flipped So Fast You Can't Even Eat Breakfast If you leave your chair to grab breakfast, use the restroom, or do literally any activity the resort itself offers, expect to come back to find your spot has been given away. The turnover policy is so aggressive that enjoying the rest of the resort becomes impossible. You're essentially chained to a lounger if you want to keep one. Lost and Stolen Items Because Staff Removed Belongings This is the worst part. Leave your chair for more than an hour and staff will physically remove your items. We lost personal belongings because of this policy. Not misplaced--removed by staff and never recovered. At a Waldorf. Unbelievable. Hundreds of Dollars Just for a Beach Chair You read that right. They charge HUNDREDS of dollars for a beach chair. Which begs the obvious question: what exactly is the daily resort fee covering if not the most basic amenity at a beach resort? It's nickel-and-diming taken to a level I've never seen at any property at this price point. Cabanas Auctioned Off on a Secondary Market This might be the most outrageous part of the entire experience. Cabanas are essentially auctioned off on a secondary market. Some other guest bought the cabana a year earlier, and now existing guests of the resort have to pay THOUSANDS of dollars to that person just to use a cabana by the pool of the hotel they're already staying at. It's predatory, dystopian, and completely antithetical to the idea of luxury hospitality. Bottom Line This hotel is wildly overpriced and genuinely awful. It does not meet--nor even approach--the standards expected of a Waldorf Astoria property. The Waldorf name on this building is a disservice to the brand and a trap for unsuspecting guests who think they're booking a luxury experience. Never again. Walk next door to the Four Seasons. It is night and day across the board--service, atmosphere, value, every single category. Don't make the mistake we did.

This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

Pineapple Hill Maui is a perfect relaxing getaway. The…read moreprivate cottage is beautifully appointed and ideally located near Wailea beaches, shops, and great dining. The grounds, saltwater pool, and hot tub are stunning, and the hosts made us feel completely at home. We can't wait to return.

Fabulous! Our stay at The Pineapple Inn was truly amazing. What an incredible place this is;…read morebeautiful, quaint and modern, clean and well maintained, and the most wonderful hosts imaginable. Thank you Mark & Steve.

This is a very nice resort hotel. Our king bed room had a marvelous ocean view. Our room was…read morespotlessly clean and the bed was very plush. This room also had a terrace overlooking the Pacific ocean where we could enjoy the view and trade winds. This hotel is right on the beach and has a lot of fun amenities and activities on site. If you prefer you can also walk next door to the Hyatt Vacation Club and enjoy some quiet time at their adult only pool. On check in we were helped by Jeff on the World of Hyatt desk. Jeff is a wonderful human being who is caring empathetic and is a master of customer service. He is an outstanding problem solver. Jeff is warm, welcoming and attentive to detail. He is also fast and efficient. It is clear Jeff does the work of ten people and accomplishes it with style and grace. It is outstanding people like Jeff that convinces me of the value of Hyatt Globalist status and motivates me to only book my hotel stays world wide with Hyatt. Double highly recommend.

Everything we experienced from this hotel was fantastic! While waiting for our Lua Hula show to…read morestart. We posted up at a bar to get some adult beverages. We were a few hours early. We had a large group. Our bartender was awesome. Walked around to look at the Decor that this hotel has to offer. Not dissapointed at all. Very fancy. At the end of the night, after the Hula show was said and done. It was easy to get our rides share in the front doors. The workers were very courteous. The Hula show was entertaining. The food was just okay to me. The drinks were superb! I would book a room, dine and enjoy the entertainment of this hotel. Beautiful place right on beach front property!

Hotel Wailea is a privately owned botique hotel that is part of Relais & Châteaux. There is a more…read moresignificant meaning behind the word and they have several books inside the hotel that gives a deeper dive into the history and other Relais & Châteaux in the world. Apparently it used to be a Japanese club called the Diamond, but was converted to a hotel after seeing the club die out. I booked this hotel for a variety of reasons. The biggest reason being that this is an adults only hotel. Upon doing my research of Maui, I figured that the south west side was probably going to be better for calmer waters and a more tranquil place for a relaxing vacation with my wife who is expecting. I am glad I chose Hotel Wailea rather than other hotels around the area including Grand Wailea or Four Seasons. Another reason is that I was able to book directly on their website and save some money on their insider rate (nonrefundable). I always try to book directly so that it benefits the hotel. It also benefits me because I was able to save 30% on the rate and got a few bonus perks. It was a little bit of a gamble due to the extreme weather that they had prior to coming, but luckily everything worked out and the weather was beautiful during my stay. Being a smaller hotel, I noticed more attention to detail and much better service than any other hotels that I have stayed at in the past. Upon coming to the hotel with my rental car, the valet service greeted us and took care of all our bags and showed us to the check in area. We were greeted with a flower lei for my wife and a kukui nut lei for me. The check in process took a few minutes to explain the layout of the hotel and details. We got a free valet parking since we stayed 5 days at the hotel and also got a $100 dining credit. I am glad we got the valet parking since I read that the parking spots can be tight and distant from everything. The valet took us to our stay with a golf cart loaded with our luggage. Upon entering our suite, there was a welcome gift including some chocolates and alcohol free champagne. The suite is filled with everything you need. They have a fridge stocked with soft drinks and sparkling water that is all complimentary. They also have bottles of water and you can request more. You are able to take beach chairs, umbrellas, parasol and towels to the beach. They have shuttle rides that can take you to nearby area up to a certain distance. They will also pick you up if you call them. The shower and bath had the best water pressure I've seen anywhere. The bathtub was huge and it actually filled relatively quickly. They have a TV in the bedroom and in the lounge area. The outdoor patio provided a really nice view towards the ocean, garden and sky. I stayed very close to the gym which was a huge plus. I was able to use it every morning and was the only one there every morning prior to sunrise. Working out pre-sunrise to sunrise in a open door setting was a great experience. They have some unique free weights that mimics a natural wood look. There is a row machine, a coupe of treadmills, elliptical and peloton for cardio. Other basic machines that uses a pulley and weight system are available. They have several yoga mats as well for any floor exercises. The pool area seemed busy during the day so I went after sunset mostly. The water is heated so it is very comfortable. There is a beautiful sunset view from the restaurant or from the birdcage. Depending on who you ask and what circumstances they have, it could vary what expensive is, but it is certainly not cheap or affordable here. You are paying for more than just a view here. The entire experience is curated for you. The staff here does a phenomenal job at keeping this property well-maintained and running. The restaurant and hotel has a premium price, but for a premium experience. There are other experiences here that you can book on their website or contacting the front desk. The front desk, housekeeping and valet were all so easy to contact with the phone in the room. We tried the in room dining once and although it took some time, it was a nice experience. Known for its tranquil adults-only atmosphere, attentive service, and luxurious amenities, Hotel Wailea offers a beautifully curated and premium Hawaiian getaway that is well worth the high price tag.

An absolutely breathtaking stay!…read more My experience at Hotel Wailea was beyond amazing. The entire property is stunning -- from the lush tropical gardens and peaceful atmosphere to the incredible ocean views that make you feel like you're in a dream. The staff were all so friendly, warm, and accommodating -- every interaction felt genuine and personal. The resort has so much to offer -- beautiful suites, relaxing pool areas, and amazing dining options. You can really feel the attention to detail and care in every part of the experience. It's the perfect place to unwind, recharge, and feel completely at peace. I can't recommend Hotel Wailea enough -- it's truly a slice of paradise, and I can't wait to come back!

My family and I had a fantastic stay at this resort last week! The property is beautiful, with…read moreseveral pools to enjoy and a couple for kiddos to enjoy. We stayed in the middle tower with a glorious view that made the stay so magical! Shower pressure was amazing, housekeeping was efficient and thorough, and the room and balcony were plenty of room for the three of us. There's a beautiful mini waterfall as you enter the lobby, complete with flamingos wading and colorful birds on display in the daytime. Tip: at 9 am you can come down and have your kiddos feed the koi! There are water refilling stations all over the property, including one on every floor next to the ice machines. There were only two elevator cars in our tower, but I never waited long for one which was great. At check in you are given towel cards which you trade for towels when using the pool: return the towels, and you get the cards back, then come back and do the same next time. You can also trade towels for fresh ones any time. A couple of restaurants onsite / adjacent to the hotel which were equally good. It's also a hop, skip, and a jump to Whalers Village, so very convenient location. Valet parking was a bit steep, but only $5 more than self park so we opted for it. As busy as I imagine they get, I never had to wait more than 5 min to get my car. And the attendants were probably one of the nicest and friendliest I've met. We really enjoyed our stay here and wlll be back soon for sure!

DONT stay here if you want calm or any sort of peace unless you love a sea of humanity! Especially…read morethe south tower near the convention center! They have almost nightly Luau activity till later than we sometimes stay up after getting up at sunset and a Long Beach day. It's fine to see and hear once but this is ridiculous. They also host huge corporate events that literally take over the whole place and make late noise. Rooms are tiny that we saw others in and staff is clueless. They let people have room parties until well into the morning keeping the whole floor loud even after asking their feckless security to handle it. Like 2am with 20 plus people in a little room and slider door open. Staff just began to hang up when called and it took going to the front desk and yelling a lot to affect the closure of one of these room parties. Good luck with the sea of crap around the pools too! We have stayed at the other Westin North before and it wasn't much better so we won't be staying at a Westin anytime In the future.

update 3 days left:…read more This has been a superior stay for us. Ocean view from wide Lanai, Whale activity on and off anytime you watch. Overnight my last update got over 400 views. Yelpers want to know. I ve been able to use the restaurant or my kitchen for all meals. We can walk and use two great beaches daily. I haven't moved the car. Today we may go Shop. Decide later. ..... The fitness studio has free weights , a universal machine, a peloton and walking and a striding machine. I ve been able to go daily and the average is 1-3 people. Right now , i am on the Lanai, and i see two distance swimmers crossing the bay in front of us, side by side. Same Stroke. You can only get this lifestyle right here. All i hear is surf and birds.

Very nice restaurant with a great Happy Hour. Drinks wonderful and the Bartenders were congenial…read moreand looked to enjoy their Jobs. .

Great value hotel that exceeded our expectations. We're the type who like to get out and explore,…read moreso location is everything--and this spot delivered. The rooms were clean, the beds were very comfortable, and the staff was consistently friendly and welcoming. We didn't use the pool, but the area looked well-kept and inviting. A huge bonus was the free washer and dryer on every floor--definitely an A+ perk. Highly recommend for anyone who plans to be out and about and wants a comfortable, well-located place to stay.

Maui Coast Hotel is centrally located in Kihei, making it an ideal location as a home base for your…read moreadventures in Maui. If you're a foodie, there are many local places with great ratings within walking distance to the hotel and of you want something more upscale, Wailea is only 7 minutes away. The hotel is right across the street from great beaches for swimming and snorkeling. Equipment rentals are close by. The hotel has easy access and a large outside lot close to the towers. Upon entering the lobby, the staff greeted us and we found them friendly and professional. We received refreshing face towels, aluminum water bottles and digital wrist bands upon check-in to the new Kai Tower. The lobby in the Kai Tower had a water machine to fill our bottles. We loved using it upon leaving for our day's adventure and again when returning to our room. We found our room to be spacious and clean. A large seating area ran along the wall across from the bed with many large drawers underneath. The bed was very comfortable and the air conditioning worked perfectly. We found the room sufficiently quiet and slept peacefully. The bar and pool areas were very nice and had a fun vibe with live music every night. If you like a hotel with a local feel, with close access to beaches and excellent local dining and shopping, I highly recommend Maui Coast Hotel.