I had a terrific experience with a fantastic sales associate named Sandy!
Two days previous I purchased some school garments from Sandy only to be given a life lesson by my eight year old son Jaxon that he preferred pullover only hoodies.
Now to my delight I purchased the original back to school clothes with a discount that I piggybacked on his 20 % discount which was just fine by me for the initial savings!
Now when I returned I was thrown back by the fact that the manager at this location Taylor ask if I had the twenty percent coupon on my person ... which I did not because I remember it only being a mere bar-code ?
Taylor also in her haste returned my newly shop and trade item back to its tabletop without asking her sales associate why it was strategically place with my bag of original returns in the first place - please for the love of God have some self awareness!
Now Taylor a manager mind you begins to chastise the kind sales associate on the floor about why my discount should be 15% and not the original 20% that my brother had originally submitted for the original purchase.
Sensing the sales associates embarrassment by a manager on the floor in front of the customers I calmly stated this is a simple transaction and exchange and then politely asked what do we need to agree upon to come to an appraise resolution.
Taylor then wrongly proclaimed that I was yelling at her.
Sensing that this was all headed in the wrong direction I paid the total of $4.00 in difference e and was on my way !
The manager was out of line for displaying such discourse on the sales floor in front of patrons and other employees.
This action was unwarranted, unprofessional and just a damn shame for all involved.
I hope to return to the store and shop with Sandy but will request that Taylor not be involved in any further transactions involved with me or my friends or family read more