I'm a 50 year old woman and instead of helping me or even speaking to with an respect at all I was…read moretalked down to like a small child. Dr Huang even blocked the door do I couldn't leave!! He needs his medical liscence taken away! He's a condescending bully! I think Mommy and Daddy forced you to be a doctor. You hate your job! Do something else! There's still time gor you. Don't take your hatred for your job out on your patients! You're on your last leg! Dr. Huang needs to be fired immediately!!!

I've been fortune enough to have Dr. Rayner-Hartley be my cardiologist ever since I ended up in FH…read moreemergency 4 years ago. She's kind, compassionate and an extremely good listener. She's great at explaining everything. I trust her to give me the best medical support. I've have absolutely no issues with the clinic.

They don't accept out of province coverage. No alternatives provided. Have to pay cash then claim…read moreback if you're from another province. Didn't really care to help.

I have been using this clinic for some time and have always liked the drs there. BUT. I'm rating…read morethe clinic, not the doctors. The clinic is extremely disappointing. I have (in the last year alone) experienced the drs being so overbooked that I waited over an hr and was told it would be another hour. And I couldn't leave and come back in an hr because "they were booked at that time" and if I left I would lose my spot. Having no choice but to wait or go to the ER, I waited. I have received calls from drs for appointments that I didn't schedule, and have not received calls for appointments that I not only scheduled, but confirmed (because this happens). They don't answer the phone when I call about missed appointments, but tell you to send an email. I emailed multiple times over days to confirm appointments and never once got a response, and when I did reach a person they didn't know I had emailed. I have called the clinic with complaints about this and have never received a response. I have complained to the drs and they have not responded. Sadly, because there are no family drs in BC, I have to stick with this clinic and cross my fingers. *note - I have posted this under a derivative of my name for privacy reasons. Should someone from the clinic like to contact me about my concerns I will be happy to provide identifying information directly*

The 'Columbia Medical Building' was the venue for a medical specialist appointment recently -- a…read morerather well-known venue from previous 'visits' over the years. Located within the Sapperton area of New Westminster, Columbia Medical is a 4-storey medical office building housing a variety of medical professional services. The building is very centrally- and conveniently-located to other such services within Sapperton. These include: the Royal Columbia Hospital (the emergency entrance to the hospital is located directly across the street), on Keary Street, the nearby Keary Centre and Royal City Medical, plus a LifeLabs med lab, and additional drug prescription facilities at a Shoppers Drug Mart and Save-on Foods Supermarket, each just a short walk away. If the family doctor refers us to a specialist at Columbia Medical, we know it is a great location, easy to get to, and handy to so many nearby additional services if/when required.

After finally a doctor accepted me in this clinic, I was happy!…read moreHowever, my consultations were by phone, and once I needed a doctor note, Michele the staff at reception, took my $60 payment for the DR note but insisted that I come personally to the clinic to pick it up. I was in disbelief ! She read the note and she knew very well that I am ill but refused to email me the note (??) Upon my insistence and explaining again and again that I am ill and cannot go anywhere, she finally said: "I will email the note ONLY this time as we do not offer this service" They charge $170 to fill few line on a form. They charge $80 for a very little tiny page. They charge $85 to $100 for missing appointments. I like my doctor he is a good man, but this clinic is very expensive more than any other that I have ever known. Yet bad service! It is a money making company NOT a clinic and no empathy whatsoever :(

Dr. Gayed has serious communication problems and is extremely rude and arrogant. Dismisses patient…read morefeedback and presents a very hostile and unpleasant persona. Stay away!!

Dr. Gayeed - No Stars. little to no bedside manner, rude, dismissive, and curt…read more The clinic itself is great and I've been going there for years. The MOAs are receptive. It's clean, and my GP is fantastic.

Get an in-clinic appointment within 48 hours. Very methodical and caring doctor. Easy login and…read morebooking. Friendly and helpful reception.

The receptionist is very helpful schedules me on the days I want…read more. Doctor is very professional always on time.Last appoint due to bus strike I was there early he did see me earlier which helped a lot.

This facility is loud and disruptive and have no respect for their neighbours- Hooting and…read morehollering at 7 in this morning, and not uncommon for this to happen at late hours during the night. We spoke to them once regarding the noise levels that were occurring at all hours, this did stop for a while, but is back to normal. I would not recommend this treatment Center- seems to be no supervision and apparently seems they don't teach the core values to be respectful contributing members of society.

If I could rate her higher than 5 stars, I would. Dr Bradbury is by far the most thorough doctor I…read morehave ever had the opportunity to be treated by. Yes, the wait times for her can be long, but she is definitely worth the wait. With other doctors you'll be lucky to get 10 minutes. She'll spend as much time as you need - she won't rush you, and she asks dozens of questions to make sure she hasn't missed anything. You can't go wrong with Doctor Bradbury, you'll be lucky to have her!

Really upset with the means of communication. I have called multiple times and the line is always…read morebusy. Once I finally got through, it was a machine - which is fine - explaining that their hours are from 9-12 and 1-4. Also that if I wanted their doctors to be a family doctor, I will need to come in and get the forms. I walked for 20 minutes during my break and got to the office at 1:10 only to find a sign that says they will return at 1:30 as attached. There is no way to speak to anyone when you call it seems. Really seems ridiculous

After 3 trips to the ER at RCH I was finally diagnosed with an issue that can be easily solved…read morethrough minor surgery. In comes Dr. Blair. I saw him 4 times and he was fantastic each time. The first time was a consult and he explained the situation very well and also gave me good web references so I can do my own research on the problem. The next time I saw him was for a minor procedure to see how severe the problem was as I really wanted to avoid surgery if I could. So the extra procudure was my preference. He had given me two options and this was the path i choose. Of course, in my life nothing is so easy lol, so I did have to have the surgery. His beadside manners are so amazing. I was never unsettled in his presence. I knew that I was in good hands so to speak. A month later I went for a follow up and again he was great. He explained everything to me about how I was healing etc. If you need a general surgeon this one is FANTABULOUS!!!!!

I don't know why this location takes appointments to be honest. I booked my appointment and arrived…read moreten minutes early. I was second in line to check in, but waited 15 minutes before the staff behind the glass would even look up and glance at the line to Help anyone, it was evidently much more important to print labels. After checking in I waited forty minutes in the chair for my blood draw. During this time the staff kept checking people in and lying saying they were running "ten minutes behind" I wish! All in I left over an hour after my appointment time, the person doing the draw was okay but they have time management problems here. I'll never come back!

There should be a by-law that waiting benches, stools or chairs be placed for those waiting in…read moreline, not only in this clinic but in all establishments that have regular queues everyday. Of course, it should be placed in appropriate places that's given. Imagine, sick people having to stand for 2 hours?