I like the old orchard clinic very much. I'm a patient of Dr…read moreNicholas Eichhorst for almost 30 years now. I feel very well looked after and the front desk attendance especially Mindy is always very friendly and service oriented. Dr Eichhorst looked after me during my colon cancer ordeal, chemotherapy and while getting an ilistomy bag for a year. I also got wonderful mental support and I will be greatfull for the rest of my life for all his work. Meanwhile I definitely consider Dr Eichhorst a friend who has come to Saint Paul's hospital and also my house many times just to see me and give me moral support. To me Dr Eichhorst is definitely not one of many doctors but the only one to me who really cares and to make it very clear: I believe, that he as well as Dr Carl Brown from the colorectoral department at saint St. Paul's hospital saved my life a few times. My cancer has disappeared and I can live my life to the fullest now.

This is a very busy, small walk-in clinic. The waiting room is tiny and crowded so I always put my…read morename down and then go to other things to avoid being in there. The staff at the front desk are lovely and work hard but there are definitely doctors to avoid. Dr Ticea is cold and awful in my opinion. She misdiagnosed my Mum and when I saw her, she was not friendly and had no time for me. I will not see her again. After I saw her, I asked to see another doctor and saw Dr Sofia Bayfield who was patient, thorough and kind. Dr Frame is lovely and used to be my family doctor but I moved overseas for 6 years and don't really see him anymore. Overall, I'll still come to this clinic as it is close to my husband's workplace and they have my files from decades back.

I have been coming to this clinic for years and the MOAs are very helpful and friendly (9/10…read moretimes!). I have been seeing Dr. Hanam for years. He is very caring and takes his time with each person. I am aware that often you have to wait and sometimes it's a long wait but I plan for this but you know when it's your turn, you will get his full and undivided attention. I never feel rushed with him. I think I'd rather that than a doctor who is on time but feels rushed. I always have a phone call now if I don't need to come to the office because then I can go about my business and just take the call when it comes in.

I have been coming to this clinic for years and consider myself extremely lucky to have Dr. Leung…read moreas my family doctor! The MOA's on staff can be a little snappy, but I don't doubt that they have a lot of difficult people to deal with on a daily basis. But other than that, Dr. Leung has always made me feel extremely comfortable and has legitimately listened to my concerns without brushing me off/trying to rush to the next patient. I have always been treated with the utmost respect and been granted referrals when I have asked; or been given a logical explanation if my request was not able to be granted. If anyone is looking for a family practice in the Champlain 'hood, I would highly recommend Dr. Leung and the rest of the staff at Collingwood Medical!

Best doctor in Internal medicine. Wise, intelligent and genuinely cares for her patients.read more

My file was transferred to this clinic after Dr. John Paul Ng retired. You couldn't ask for more in…read morea doctor than Dr. Ng as took all the time in the world to address your problems on top of being highly skilled. He also made house calls and was a surgeon. This is a nice place. The good thing is that you get a choice of doctor's to see. Receptionists are generally professional and kind. Dr. Kim Chen is outstanding. He's young and understands modern medicine. Dr. Teri Tien saw me when he was away and she snapped at me; probably because she was super stressed and new at the practice. She left the room as I was talking. Dr. Eddie Wong is a different story. He treats the clinic like an assembly line and is not understanding of patients. + close to Metrotown and all it's pharmacies. + young doctor's leave's this place with room to grow. + kind receptionists + state of the art software. No more paper. - Dr. Wong detracts from the place. - place looks a little run down. - they generally have a time limit on each patient. It can get rushed where the doctor's will shoo you out the door in the middle of talking.

It was ridiculos to get this message from a receptionist when the line got connected with a live…read morevoice: we were very busy and call back after half an hour. The recepitonist didn't identify herself as Kingsway Medical Clinic on the phone. The receptinist remanind silent on the phone until the patient asked whether she has reached the right number. This was not acceptable. How could the receptionist ask the patient to call half an hour later because she was busy? If the patient had some issues to check with the doctor and the call was delayed, was the receptionist take the responsibility? Dr. Jackson Chu was marvellous. Other than his professionalism, rest of the clinic was running like a business. Some doctor even referred patients to get prescriptions from the drug store next door. Actualy, both the medical clnic and the drug store were connected via a short hallway though with different main doors. No wonder many good doctors working in this cilinic left.

Maybe my standards are low but I'm shocked to see the bad reviews here…read more I stopped in while on vacation from a different country despite being uninsured in the Canadian system they were kind and quick to see me here. I was seen within 40minutes of arriving. The reception staff was kind & Dr.Sheu instantly put me at ease with his honest demeanor. My appointment cost me $170 CAD, again maybe I'm biased but this felt like a deal for immediate care

Website said open Sundays. In reality. Closed…read more Would of been nice if they posted correct schedule. Especially on a weekend when it's already slower to transit around town. Wasn't really impressed. Years ago I came here for a note and they charged outrageous prices. And debit only. And doc was in such a hurry did not even ask if I needed anything else. And when I tried to tell him I had something else he tried to tell me can you go make another appointment for that What?? I booked to see you for my knee and a refill and I asked and talked about the refill and you want me to waste time booking another appointment to check my knee pain?? So they can claim one more fee from MSP? Unbelievable But today was semi urgent I did not have a lot of time. Sunday and Monday is what I have to find an option to get referral letter for MRI and ultrasound . So i grudgingly came here "3" clinics later. Those clinics either don't do referral letters (urgent care walk in) or walk in clinics (closed even though google said it was open)

Sure ok I'll break the ice here being " no stranger to danger''…read more I have the dreaded hiatus hernia and went in yesterday for day one of the two day '' Esophageal Manometry and 24-hour ph monitoring tests'' First off there is a receptionist and a cramped little 5-6 chair waiting room. Dr. Dong ( An Asian man probably in his early 60's ) comes in about 20 minutes late and calls me into a small back room with a desk for him and a chair for me. my first impression is Dong is very robot-like in his nature showing no emotion or personality what so ever. his list of questions was read off like I was being interviewed by a computerized program, but whatever I'm here to successfully conclude an endeavour regardless of the Doc.'s demeanour. from here we went into the bigger procedure room, where I was met with a lady at a computerized terminal. and my seat beside her. The lady was quite nice and did exhibit a rather pleasant and caring personality as well as being very competent in doing her part in the procedure. Dr. Dong continued to be emotionless and not saying anything but commands which was a bit weird but staying focused... The whole procedure went off without a hitch... It felt uncomfortable at times but painless so easily tolerable. My leaving impression was if I rate this on quality of professionalism and competency I guess it was first class. Bottom line; They got this done quick, efficient ...and painless now it is the following day and I go back in 3 hours to get the ''24-hour monitor'' taken out ... and get back on the Dexilant

kind, patient & professional doctor more than 30 years' servicing around Burnaby and Vancouver area.read more

Surprised at all the 1-star reviews ~ I've been here many times and have always received competent,…read morecourteous treatment here every time. Come on ~ what do people expect from a walk in clinic? Like all of the masses of Vancouverites who do NOT have a doctor, walk-in clinics are the only way of seeing a doctor. A doctor who has probably never met you before and has absolutely no knowledge of your prior health history. A clinic that is packed with people, some somewhat sketchy individuals, people coughing and hacking, everyone fuming at the long waiting time. And yes, the line up to see a physician is long and frustrating. Sorry folks, that is, unfortunately, our health care system at present, with such a shortage of doctors. Getting angry at this situation is pointless and a waste of time and energy. Yes, I like everyone else, have way better things to do than sit around a waiting room for hours ~ but Joyce St Carepoint ~ I found better than most other clinics in East Van. Courteous reception, tidy waiting room, upbeat and knowledgeable care from the physicians here. Brace yourself for the wait, and lower your expectations. I still come to Joyce St Carepoint first- over any other local clinics, and recommend them first.

Not sure why it's still listed as a walk-in. Just went in and they said they aren't a walk-in…read moreclinic anymore.

If I could rate her higher than 5 stars, I would. Dr Bradbury is by far the most thorough doctor I…read morehave ever had the opportunity to be treated by. Yes, the wait times for her can be long, but she is definitely worth the wait. With other doctors you'll be lucky to get 10 minutes. She'll spend as much time as you need - she won't rush you, and she asks dozens of questions to make sure she hasn't missed anything. You can't go wrong with Doctor Bradbury, you'll be lucky to have her!

Really upset with the means of communication. I have called multiple times and the line is always…read morebusy. Once I finally got through, it was a machine - which is fine - explaining that their hours are from 9-12 and 1-4. Also that if I wanted their doctors to be a family doctor, I will need to come in and get the forms. I walked for 20 minutes during my break and got to the office at 1:10 only to find a sign that says they will return at 1:30 as attached. There is no way to speak to anyone when you call it seems. Really seems ridiculous

Great Doctor who takes the time to explain and answer questions. However, the receptionist is rude,…read moreunprofessional and uncooperative. I don't think she's a people person and most clinics would fire her for her attitude and behavior toward patients. She should not be in a public facing position.

nothing short of fantastic,..secretary very welcoming,hi ,please come in how can help,you,i…read morewritting this as iv read other comments picking on receptionist,..people u dont realize its tougher than it looks dealing with grumpy,.sleepy,dopey,..,..please your acting like the seven dwarfs,shes snow white as far as im concernd and such basically no bodys joyous,.its a doctors office not the circus,..you be so lucky to last a day in her job, ,.shes very friendly and helpful,.and if u got cut off,o well shes helping others just like yous,so i challenge you all to do some good since your all so perfect,..best of new years to all,.thank you DR WONG,.nothing but the best care and receptionist,..very greatful,..JOHN BLACKMAN.