I've been with Gain Medical Center for over 40 years Dr…read more Huberman has been my practitioner. Although the staff may seem indifferent, they have never been rude as implied by other reviews. Appointments are always on time and I am grateful to have been a patient there and with Dr. Huberman for these many years.

I have been going to Gain Medical for over 40 years. Four and a half decades with Dr.D.Eddy and…read morebefore that, as a kid our family went to Dr. Lee. Dr. Eddy has always been kind, understanding, and knowledgeable to my family and myself. The reception staff have always been polite and helpful with bookings. As in a hospital, appointments are usually booked with priorities. I have never had a problem with any of the staff at Gain Medical. I wish all the staff and retiring Doctors, a happy, healthy future. Gail. H.

Rude and unhelpful, didn't look into my history or understand my situation, just repeats that…read moresurgery is difficult and complicated with no explanation.

I saw this doctor last year and he was rude and gave me a completely wrong diagnosis. I ended up…read morebeing admitted into hospital with pneumonia when he told me my symptoms were because my acid reflux medication had changed my body chemistry. WRONG!! I tried to ask him a question ad he actually put his hand up in front of my face stopping me from talking, I was stunned by his behaviour and would never see him again.

It was ridiculos to get this message from a receptionist when the line got connected with a live…read morevoice: we were very busy and call back after half an hour. The recepitonist didn't identify herself as Kingsway Medical Clinic on the phone. The receptinist remanind silent on the phone until the patient asked whether she has reached the right number. This was not acceptable. How could the receptionist ask the patient to call half an hour later because she was busy? If the patient had some issues to check with the doctor and the call was delayed, was the receptionist take the responsibility? Dr. Jackson Chu was marvellous. Other than his professionalism, rest of the clinic was running like a business. Some doctor even referred patients to get prescriptions from the drug store next door. Actualy, both the medical clnic and the drug store were connected via a short hallway though with different main doors. No wonder many good doctors working in this cilinic left.

My file was transferred to this clinic after Dr. John Paul Ng retired. You couldn't ask for more in…read morea doctor than Dr. Ng as took all the time in the world to address your problems on top of being highly skilled. He also made house calls and was a surgeon. This is a nice place. The good thing is that you get a choice of doctor's to see. Receptionists are generally professional and kind. Dr. Kim Chen is outstanding. He's young and understands modern medicine. Dr. Teri Tien saw me when he was away and she snapped at me; probably because she was super stressed and new at the practice. She left the room as I was talking. Dr. Eddie Wong is a different story. He treats the clinic like an assembly line and is not understanding of patients. + close to Metrotown and all it's pharmacies. + young doctor's leave's this place with room to grow. + kind receptionists + state of the art software. No more paper. - Dr. Wong detracts from the place. - place looks a little run down. - they generally have a time limit on each patient. It can get rushed where the doctor's will shoo you out the door in the middle of talking.

Amazing doctors and very knowledgeable about their patients also the doctors who are covering for…read moreyour doctor are very helpful.

In the 2 years that I have been with this practice, my family doctor has left TWICE. The first…read moretime, she was replaced with another doctor who turned out to be fine. Now a year later, she is also leaving. This time, they don't have anyone to replace her yet. Unless I move with her to her new practice in Vancouver (not happening) I will be without a family doctor. None of the other doctors in the clinic with absorb her patients that wish to stay within their own community. It sure would be nice if this clinic could look at hiring doctors that are interested in staying within the community so that the patients/clients have consistency with a family doctor. Also, the front desk staff are extremely rude. They need to learn some customer service skills.

Dr.Gill is the primary Dr. He has been my Dr for 24years and at 53 yrs old he's one of the best Dr…read moreI've ever encountered. Due to his knowledge and skills appointments are usually almost a month ahead and he takes the time he needs with his patients. Therefore, he always is behind schedule. Sometimes up to an hour. But no matter what he's worth the wait. The only day he doesn't have appointments is Wednesday where it's a walking Clinic. The other 3 Dr. Are also very good.

I was recently excited to find a clinic accepting new patients for family Dr…read more I was excited feeling my previous Dr had given up since going on partial retirement. I got important blood work done which I was waiting desperately for the results. I went to my appointment today and was told they did not have my results 2 weeks later. I found out the were mistakenly sent to his other clinic. I was then told it was "easier for them" if I did a second blood test so they did not need to call the other clinic. Lazy, rude and not helpful in the least. She would eventually after yelling and losing her cool hung up on me. That "was" my family dr

The receptionists are always very cold and unwelcoming. They don't even look at you while asking…read moreyour name when you walk in the door then just sit there and chat amongst themselves ignoring people in the waiting room. They do not pre book appointments nor do email or call reminders for appointments. My early exam was due in April (I knew this but did not have an appointment schedule) Life was busy and I was fine so I booked an appointment for June. The assistant that took my blood pressure lecture me about being due in April and not booking until July and stated that if someone waits 2 years before coming in they discharge them from the practice. Hey lady I was only due in April relax. I reminded her they do not pre book do call/text/email reminders. She said no we don't. I guess because doctors are so in demand these days the office workers can be unprofessional. Dr. Parhar is great though!

Dr. Warner seems nice the first time I saw him however the reception area leaves much to be…read moredesired. Quite rude and abrupt to say the least. I felt she treated me like cattle market :( He is obviously really busy and rushed off his feet but the time management should be better really. I had a procedure in hospital and he was delayed and no-one came to talk to me after in the recovery room. I am unable to make an appointment to talk to him as I have questions so have to resort in going to see my doctor and hope the report has some of the answers I am looking for. In the meantime all a waiting game. Quite sad

I've had 3 bladder surgeries. Dr Warner did the first one and it worked out the best. I recently…read morewent to him for a kidney procedure. After my procedure, he came to see me in the post-op and told me everything was clear and I didn't even need to come see him at his office. I was glad to not waste a couple of hours for an unnecessary trip. I like that he runs on time for appointments in his office. I don't like spending time in the waiting room. I have recommended Dr. Warner to many people.

Get an in-clinic appointment within 48 hours. Very methodical and caring doctor. Easy login and…read morebooking. Friendly and helpful reception.

The receptionist is very helpful schedules me on the days I want…read more. Doctor is very professional always on time.Last appoint due to bus strike I was there early he did see me earlier which helped a lot.